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DMB Financial

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2.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: January 10th, 2025

DMB Financial is a debt settlement company that has successfully managed over $1 billion of debt for clients during its 14 years in business. Available in 26 states, it brings a lot of experience to the table. The company is accredited with the AFCC and the IAPDA, which is helpful to consumers looking for a company they can trust. It is also the only debt relief company listed on the INC. 5000 list.

Unfortunately, DMB Financial has a higher potential cost and only services 26 states. You can read DMB Financial reviews below, or take a look at the top debt relief companies to find one that suits your needs at a fair price.

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The Good

  • Helpful Services
  • Industry Accreditations
  • DMB Financial Reviews

Helpful Services

DMB Financial works with clients to establish a debt management plan by organizing monthly expenses, income accounts, long-term savings, employment status, stress levels, and any past-due credit card debt payments (or any type of unsecured debt).

The company strives to find a credit card interest rate that is lower than current payments and a reasonable payment deadline to build a settlement program that will help the individual out of debt. Settlements plans are generally sought out as an alternative to bankruptcy. Where settlement will lower your credit score, the change is temporary. Bankruptcy can stay on your credit report for up to 10 years.

Every client is assigned a Client Services Rep throughout the entirety of the settlement program, an extremely helpful tactic that is surprisingly not seen at every debt relief company in the debt settlement industry. This representative can answer questions or concerns throughout the debt settlement process.

Typical clients with excessive debt have seen over 50 percent of their debt written off, becoming debt free in as little as 36 months.

In addition to its expert financial services, the company offers a "refer a friend" program where clients can refer family members or friends and receive a $200 award for every person that signs up with the company; this money can go a long way for those with high credit card debt and can help to pay off creditors more quickly.

The client can put this towards the settlement or keep the cash. Finally, DMB does not charge any fees until a settlement is reached.

Customers should also know that the debt settlement program from DMB Financial will lower their credit score. As with all debt settlement plans, the company will instruct you to stop paying your creditors, which forces debt negotiation but also lowers your credit score considerably.

Industry Accreditations

Many customers passing through financial hardship will look to industry accreditations to show the legitimacy and commitment of a business.

The commitment of DMB Financial is proven by its AFCC and IAPDA accreditations, suggesting that this company is following best practices. In addition, the company is listed on the INC. 5000 list., which is a unique feature we don't often see in debt settlement companies.

DMB Financial Reviews

Customer reviews indicate that DMB Financial's debt relief services take care of clients, both in terms of customer support and in financial services rendered. 

Additionally, it is worth noting that Forbes Magazine recognized DMB as a "Top Debt Professional".

One DMB Financial review states that the company gave him the "best experience [he's] had," and another positive client expressed that the company has been "very engaged in the [debt relief] process."

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The Bad

  • Only in 26 States
  • Complaints
  • DMB Financial Cost

Only in 26 States

DMB Financial only provides debt relief services to customers in 26 states within the U.S. Unfortunately, the company doesn't disclose which states it does not service, so customers will need to request a quote to discover if they qualify.

Many debt settlement companies service all 50 states or clearly disclose which states they do and don't service, so we'd like to see more transparency on the part of DMB in this area.

Complaints

Though DMB Financial does have many great customer reviews, there are also some consumer complaints that are worth noting. In fact, over half of its reviews are only 1-star reviews, which is quite concerning.

Some customers have complained about the company's lack of organization. Others have complained about the fact that the company only pays off one credit card at a time.

Other customers have complained about prolonged debts that resulted in lawsuits with a creditor.

DMB Financial Cost

How much does DMB Financial charge its customers? On average, DMB Financial charges 21.5 percent of your total enrolled debt The average fee in the debt settlement industry is 15 to 25 percent of their enrolled debt. DMB Financial charges 18 to 25 percent, which is a slightly higher minimum fee than most competitors.

However, the company does not charge an upfront fee, which is the industry standard.

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The Bottom Line

DMB Financial provides debt negotiation services and is accredited with the AFCC and the IAPDA and is available in 49 states.  DMB Financial provides debt management and debt settlement services for those who want to escape credit card debt and other types of unsecured debt (student loan debt, medical debt, etc.). Debt relief companies like DMB Financial negotiate with your creditors to achieve a manageable debt amount.

The company does not charge any fees until a settlement is reached. However, the company requires a high minimum debt, therefore consumers with less than $10k in debt will need to look for other companies. In addition, its minimum fee is higher than some competitors. We suggest consumers compare DMB to other debt settlement and debt consolidation companies to determine if DMB Financial is right for their needs.

View Best Debt Relief Companies

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Star Rating

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2.4

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34 Reviews

Review Breakdown

5 grade

24%

4 grade

12%

3 grade

0%

2 grade

9%

1 grade

56%

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Galen Sherbon

DO NOT use them, they said they will do all these things to help and in the end, all they want is your money. YOU can do this all on your own, all you have to do is call them whatever credit card you owe and work out a payment plan. THEY want their money back and are willing to take half of it back. There is a downside that money that is left over will count as income on your taxes, but you will not have it affect your credit score, it takes 30-40 days for them to update the balance as zero. Amber Sweet is one unprofessional employee who thinks she knows everything. "I used to work in mortgage, your friend doesn't know what she is doing" Real professional on a recorded line.

3 months ago

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lesa coffman Fort Smith, AR

The one debt that I was most concerned with settling was never settled. I mentioned this account every time I spoke with a representative, and I was assured that it would be settled. I received a summons for this account and was told that this was just part of the process. Then, I received a judgement for that same account and, yet again, was told that it was just part of the process. I just finished my wage garnishment from this judgement, along with a very rough year of trying yo make ends meet, but I’m finally finished with it all. Unfortunately, I could have just skipped giving DMB Financial a huge amount of money to do something that they definitely did not do. I would love to have my 21.5% of that $7500 debt back, but I’ll never see that. Be very cautious. In fact, just contact the creditors and settle on your own behalf.

2 years ago

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Stacy Meredith

Do not consider business with DMB financial.... This place is a joke, the money I've paid in for my credit cards they have kept well over half of it. I understand they get a percentage of it "but half really" I have had 3 of the credit cards sent to court, so im out the regular amount plus court cost. I have my bank account garnished and now my pay check, and now also have a lien put on my home. Then one of their attorneys contacted me about my accounts being took to court, wanting to know if I had extra money to pay toward the credit cards..... Really???? Give me a break I was living pay check to pay check anyway, then having my wages garnished. These people are out of their minds.

5 years ago

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Evan Flattes

DMB is one of the worst companies I have ever had the misfortunate of working with. They are terribly disorganized, do not follow up with their customers and have 0 desire to settle the debt. In the 24 months that I have been enrolled in the program, I have had a creditor absolve my debt (my own doing); however, DMB is still fighting for an offer despite myself and the creditor letting them know it has been resolved. Additionally, I continue to follow-up, email and call to no avail. I just called for the second time in two-weeks after beeing promised a follow-up and had to review the entire story I've shared with every rep I've spoken to the past 7 months. Service is abysmal and this companies practices are abhorrent. Had I known what I know now I would have never joined this program. Paying off debt is one of the most stressful and overwhelming experiences one can go through; DMB does not do anything but exacerbate those feelings.

5 years ago

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Holly Butte, MT

I signed up for DMB thinking it was a good idea. Just like others mentioned, they settle your accounts but don’t pay the creditors first. After they settled my two accounts and took their fee, I cancelled the program. They tried to tell me that the creditors would also cancel the settlement and I would be back to square one. I simply called Capital One and Wells Fargo, set up my bank account and continued to pay on the amount that was settled on. I wish I would have known but anyone can settle their debt on their own. May take a couple of calls or letters but it can be done. Stay away from DMB at all costs!!

6 years ago

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Anonymous Bellaire, TX

Very deceptive and not honest they got me in a worst situation even worst on my credit report, they let all your bills go into pass due and fees keep adding up..more money for them. When going into this they made it sound great, that's how they get you. Customer service sucks? only when they want something, it's ridiculous. then they give you the cold shoulder and hang up on you, when you cancel. They charge you 25% of your original account balance ... whether they settle or not. I got a settlement offer letter send to me and took a whopping 25%. It's almost like a loan shark scam. They tell you we will be getting offers coming in and after 4 months I got 1 out of 8 taken care . and keep telling you refund in the process which is just a few dollars after their hefty fees.

6 years ago

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Rob

They talk a big game and conveniently leave out the bad on doing business with them. My accounts have been paid and closed as of Dec 2016 now here we are in Aug 2017 still wondering where my account statements and itemized logs to see were all these settlement Fees went to. Straight up told me. "Jason Nichols" I told them not to send you anything! I replied with all i want is a balance sheet of what I owed and what I paid and how much money in settlement fees went to them per account. Told me to have a nice day. You would think after paying over $10,000 in Fees we the client would receive some sort of information verifying what they did for us.

7 years ago Edited September 14, 2021

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Linda Canning West Point, VA

Do Not use this company!!!! Due to their poor management skills, they left our account go into a Judgement!!!! Turn over in staff is very quick. I have had at least 6 reps. In 2 years. None of them are compatant. Nice talking but no results. I am now getting a layer and suing. I filed a complaint with the BBB in their area.No improvement!Really disappointed and disgusted!!!

4 years ago Edited September 14, 2021

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arnold phavong Baldwin Park, CA

worst company ever. I signed for a 28 months contract and they keep extending it. I already paid 34 months and added another 8 months to pay giving me no valid reason. total amount put in was almost 10,000 worth of my payments. they got a settlement of $6,700 for my account plus the 25% fee will be $1,675 which brings a total of $8,375. and still want me to make more payments. Tammy C is the worst representative and just wants to argue and not help the client.

5 years ago

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Wendy Brookfield, MO

We have been with DMB for 6 months, worst ideal ever. I stressed and waited to decide to do this. My husband and I finally decide to do it. Our representative has changed 3 times in 6 months. They have settled 2. I read through all my paperwork to see if it told you they would only settle one at a time, never seen anything. I’m gonna call a different company and drop them. Completely ridiculous!

5 years ago

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Pam Scott Fort Worth, TX

DMB Financial are crooks! We were told that we had to authorize all settlements. Well if you talk to multiple people, you get multiple answers. We got a voicemail about a settlement, so I called. Did not authorize advising that I need to talk to my husband , got an email to advise me to remember to go online. I did not do either but they took their fee from our account and no money sent to debt. That is thief or bate and switch. Either way they are crooks!

6 years ago

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Phil Fioresi South San Francisco, CA

Did I not mention that they will make agreements without your approval, yes I had a $675.00 debt and they settled for $2000.00 they didn't call me they didn't e-mail they just took money out of my escrow account for their settlement fee! Can I give them zero stars? Needless to say I won't be dealing with them ever again, they make a bad situation worse.

6 years ago

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Customer El Paso, TX

They are the absolute worst! They fast talk you into the program and then completely destroy your credit. They nickel and dime you on fees, they keep your money and don’t even pay the creditors after they supposedly make a settlement. They use the excuse “oh the creditors aren’t cashing our checks, this happens all the time” . They are a fraud, they are crooks, don’t get near them.

6 years ago

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Brian Powell Lake Toxaway, NC

These guys make a lot of good promises to reel you in to their program. I am about 4 months into the program and my credit is the worst its ever been. They have settled 1 account out of 6 and took a 25% fee for making the settlement instead of paying my creditors. Now I am in need of a vehicle and cant finance a wheelbarrow. STAY AWAY at all cause......

6 years ago

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Christine Tucson, AZ

This financial institution does not follow through. I was wanted to terminate my account. I was told I would receive my remaining balance, instead they put the money toward one of my cards, which I had already terminated so they had no right to send them the money. Now I can't get my remaining balance because they took it away from me which I need for my car payment. I would NOT recommend this as a debt solution.

7 years ago

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Wade Escondido, CA

This company fails to communicate with their clients. The fees are astronomical. They said I would be able to settle 19,000 of debt for 4700. I’ve paid over 10, 000 in fees and now they say I owe another 2700. Worst debt company ever. Wouldn’t recommend to anyone.

6 years ago

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Earline Williams

I was not told they only do one credit card at a time and once you use the money you got build up on one they don't worry about the other two they give it all in one so you probably will have a lawsuit and you probably will have to get a lawyer

7 years ago

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Barbara Whitesboro, TX

Been with DMB for about a year and so far they've only settle one credit card. Now I have three that have gone into collections with amounts higher than before. DMB has made my situation worse; not better.

7 years ago

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Anonymous New York, NY

They charge more than any other company and yet I am being sued by one of the creditors who they settled my account with about six months ago. How is this even possible? Don't sign up for their services.

7 years ago