Founded 23 years ago on Christian principles, Trinity Financial aims to relieve both the financial and the emotional burden associated with debt. Although it brings a lot of experience to the table, details on its services are difficult to find.
Trinity claims the ability to authorize non-profit service providers to work on behalf of each client, which it claims results in more nominal fees, which are assessed on a case-by-case basis for each case. It offers a free consultation which may help potential clientele assess whether or not it's a good fit for their situation.
Customers have indicated they were satisfied with the settlements obtained by the company, reporting reductions by as much as 60% on unsecured credit card debts. Additionally, its customer service seems to receive favorable reviews as well.
The company has over 20 years of experience.
Our chief concern with Trinity Financial Mission is a lack of transparency. It is difficult for us to evaluate its costs compared to the competition since it claims the percent cost varies on a case-by-case basis. There is also no mention of whether or not the organization charges an up-front fee for its services.
The FTC prohibits for-profit firms from charging these types of fees, but Trinity Financial Mission's debt settlement program is administered through a nonprofit, so it does not fall under the FTC's rule for up-front fees. In short, the company may charge a fee up front.
We also weren't able to locate any sort of industry accreditations to help assure potential clients that the company follows best practices for the debt settlement industry.
Top companies typically hold accreditations with the International Association of Professional Debt Arbitrators (IAPDA) and the American Fair Credit Council (AFCC), but Trinity has none of these. It is difficult to determine whether or not the company has good business practices without being audited and reviewed by these organizations.
Another concern is that Trinity will only take on cases which hold a minimum of $10,000 in unsecured debt. Considering its claim to enlist the services of non-profit organizations to help settle debts, one might question why it has such a high minimum.
We were unable to locate information on which states Trinity is licensed to do business in, which may be frustrating for those considering working with it.
Brian Gardners, PA
8 years ago