Pacific Debt Inc.
6.9
Overall Score
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Barry Montajes Sun Valley, CA
My experience with Pacific Debt was positive. My initial consultation with Jennifer felt that she was understanding and accommodating. The process was painless in my opinion. I’m just really glad that I was a good fit with Pacific Debt. It felt like a burden was lifted since now I am a client of PDI and they mean business with their services. There commitment to help resolve all my debt issues also gives me comfort and peace of mind.
4 years ago
B. Robertson Longview, TX
I had a very wonderful experience with Pacific Debt. Every representative I spoke with was always very pleasant. They contacted me frequently to determine if I had questions or give me reminders to send in statements or necessary information. Once I called in after a very rude collector left a disturbing message and the representative I spoke with helped to calm me down and assured me that everything was okay. If you are at a point where you need to enter a program such as this, I definitely think you should give Pacific Debt a go.
4 years ago
Reply from Pacific Debt Inc.
Thank you so much for the 5 star review. We appreciate your feedback and sharing your experience with our program. Collectors can be nasty at times and we do our best to educate our clients on how to deal with these types of situations. Once you have graduated, don't be afraid to call us if you need anything further - especially if you hear from any other collectors! As always, you can reach us at 1-877-722-3328 or via email .
Jun. 27th, 2018
Charlie San Francisco, CA
My experience about an issue regarding debt is never comfortable and easy but speaking with Eva made it so much more better and comfortable. She was able to help out and calm my nerves about it and ensured me that I'm in good hands and I believe i am. I just want this nightmare i created for myself to be over and to be able to say that I'm on the right path to a better credit score and stress free. Thank you Eva i appreciate it so much.
4 years ago
Anna Felton, CA
Jonathan was very knowledgable and patient explaining the whole process and helped in making me feel respected, when in fact I felt shame just thinking having to call about this debt problem. I thought I should've found a way to handle it better myself but clearly, needed the help. So glad I called. I feel so relieved having made the first step and on my way to a resolution for my family.
4 years ago
Walter J. Page Raleigh, NC
The help I received from Ray was professional and courteous. He was able to provide all the information I requested in a timely manner, and he also added the personal touch to his delivery. He was in tune with my needs and also sensitive to the fact, that these are not the easiest conversations to engage in. He carried himself as a true asset to your company and I wish to commend him on his business acumen.
4 years ago
Allie
Pacific Debt has been really good for my husband and me. Our credit score did drop at first but now that several debts have been paid through Pacific Debt our scores have soared up fast. We are less than a year from being debt free. I read some negative reports about the account manager being changed. We have had 2, and no problem with either one. Quiana is fantastic, and she keeps on top of things. I would highly recommend Pacific Debt.
4 years ago
Ricky Long Jacksonville, FL
I was apprehensive at the beginning working with Ashley but she quickly made me feel at ease. She clearly explained where I stood and how she could help me. She didn't pressure me to make a snap decision. The whole time we worked together to solve my issue she was friendly yet very professional too. in the end I was very comfortable with the plan we came up with. I know exactly how, when and why things are going to happen.
4 years ago
Merle Smith
Kimberly B has been my agent with Pacific Debt. and she has been terrific. I always feel comfortable talking with her and have always felt that she is constantly working for me to get the best settlement possible. She has always kept me up to speed with what's going on with my account, and she is pleasant and easy to talk to---I've never felt intimidated or embarrassed over what's happening with my account because she has always put me at ease, and for that I am grateful. I would recommend Pacific Debt, and Kimberly, without hesitation.
4 years ago
Karen A Mason
Due to the fact that I am just beginning the process, I do not believe I can give an accurate accounting of the services that will be provided. So far, it has been a pleasure speaking with the two (2) gentlemen I have spoken with; they were professional, friendly and helpful. I'm sure as the process continues, I'll be able to give a better assessment of the company.
4 years ago
Keri Racine, WI
I spoke with Ashley and she was the kindest, easy to work with person I have spoken to in a long time. She gave me all the information I needed in a timely manner and also answered any questions that I had. Where she had to read to me what was also emailed, I didn't feel like she was just reading. She seemed to truly like her job and it made me trust this company a lot.
4 years ago
Steven Missoula, MT
This was a new experience for me so I was naturally a bit skeptical. All of my interactions with two of Pacific Debt's staff have been productive as well as informative. I have been treated with respect and dignity regarding these personal matters which is important to me. Both Ashley and Eric are commensurate professionals who together have answered all of my many questions clearly and quickly. It is quite early in my experience because of this I will add more as time goes on, for now all is well.
4 years ago
Paul Alexander DeSoto, TX
So far Pacific Debt have shown me professionalism, integrity and care. Ashley and Eric are two of the nicest people here on earth. They are patient, polite,kind and courteous. I pray that God Almighty will blessed Pacific Debt to grow tremendously in order I relieve burdens of millions of Americans in the United States and other nations and countries.
4 years ago
Margarita H. Corona, NY
I can't even put into words how much relief I've had after using Pacific to help settle my debts. This entire process was made simple and everything has been crystal clear from the very beginning. My account manager has been extremely helpful in keeping me well informed about my account statuses and has been great to work with overall. Highly recommend Pacific Debt.
4 years ago
Rich hoffman Groveland, FL
I was being overwhelmed by credit cards monthly payments seeing and knowing that there was no end insight. I called Pacific Debt after along time considering my options . I got to speak with Victor G. who explained the process to me. I had several questions and asked more than once he gave me answers let me sleep on it .He was very patient and made me feel comfortable with the process. He let me know there is an end insight. I get to work with someone who would work with me overtime. Victor was/is Awesome and am glad I made the call to Pacific Dept
4 years ago
Gary B Wesolowski Star, ID
I had no clue on how to go about this. My wife recently passed away and so did half my income. I had so much debt and when I called Pacific debt Eva L. took the time to walk me through the program. If your going through any type of a hardship they can help. At least call them and hear them out.
Gary W.
5 years ago
Susan McLeod Luverne, AL
I was contacted immediately after I applied online. Mr. Victor was able to assist me on my time. He kept in touch with me through email, text and phone calls. Very friendly people both him and Mr. Josh who also assisted in my plan. I am set up with an easy payment plan that will see my debts gone within 3 years. I feel currently they are the best choice for my situation at the current time.
5 years ago
wallace ellis Watertown, NY
Pacific Debt has is an answer that I have been looking for, for a long time. It really took a burden off of me and my wife. We were really worried about not being able to make ends meet. I will continue to work with pacific debt, if they will have me, until I get out of debt. Ashley, Pacific Debt Specialist, really helped me and genuinely understood and cared fir our situation. From the bottom of our hearts we are so thankful .
5 years ago
PTwiggs The Bronx, NY
Pacific Debt Staff members are professional, courteous and informative. They guide you calmly through the process of debt consolidation and collections and not rush you to make unwanted decisions. All my concerns were addressed in a timely fashion. All services rendered by the company are done through competent Staff especially Miss Ashley and you're not just some quota.
5 years ago
Frederick Schantz Yreka, CA
Armando was very personable, straight forward, and honest.
It was a pleasure dealing with him.
He was unusually well versed in the information we dealt with and did not hesitate to clarify any of my numerous questions with a very professional manner.
I would recommend him to anyone needing to consolidate debts to find a comfort zone like he did for me.
Fred Schantz
5 years ago
FLOYD R DRUMMOND
HELLO
I AM A VERY HAPPY CUSTOMER WITH PACIFIC DEBIT INC. KIMBERLY BECKER HAS BEEN VERY HELPFUL AND TOOK THE TIME TO EXPLAIN ALL THAT IS GOING ON. THERE HAS BEEN A COUPLE OF TIME I WAS WORRIED ABOUT A ACCOUNT. BUT WAS PUT AT EASE THAT IT WOULD WORK OUT.
LOOKING FORWARD TO BEING OUT OF DEBT.
THANK YOU, KIMBERLY BECKER
HAVE A VERY MERRY CHRISTMAS AND A HAPPY NEW YEAR.
5 years ago
M Murphy
We went from big sick with the anxiety of being in serious debt to completely calm and focused with a plan and an end to it all in sight with just one phone call. From the very beginning these guys have gone above and beyond to get us out of debt, its not just business with these guys, they are actually there for you, and these days that is just something that is very hard to find. I would recommend them to anyone, anytime. Don't wait a minute longer, call these guys.
5 years ago
Merlin Yonkers, NY
For months now I have been extremely stressed and unable to sleep because of the debt that I’m in. I decided to contact PD and see what this company was all about. Rian was amazing! He was thorough and answered every question that I shot his way. I have to say I was unsure if this was the way to go but after speaking to Rian, I felt more at ease and I felt so much better about my decision.
5 years ago
judy harris Buhl, ID
I was leery of companies that offer help. In helping people that are in debt which I personal believe that there are a huge amount of people in this situation. It is very easy to slip into this mire of overwhelming debt. I would like to blame the credit card companies, this, or that. The fact is I got myself in this mess. Let’s get to the point of why I called your company Pacific Debt Inc. I went on line typed in bankruptcy and up popped several sites; I stated looking at different sites. I came across the Pacific Debt and click on it they wanted me to answer a bunch of basic questions, which I answered. When I finished I thought to myself.. Crap what have I done know. And I said to myself I can always say no. soon Mr. Rian T called me and introduced himself to me. Rian was very polite and answered all my questions and reassured me that it would be fine and got me all set up to help get out of debt. I can also say if this works out I will tell my friends how helpful this origination was to help me. If it turns out that you are not what you say you are.. I will tell them that
Thank you for your help
5 years ago
Adriana Gomez Lawndale, CA
I was skeptical, at first, because I have heard of other companies that act like they want to help but don't. Mr. G was very attentive to all my concerns and very patient. I even told him that I haven't been able to sleep due to these stressing loans. A plan for consolidation was suggested and I just might see the light at the end of the tunnel of these bills.
5 years ago
Robert Raymond Idaho Falls, ID
Using Pacific Debt works! Kimberly B guided us through the process and settled our debt for much less than they advertised at first. Yes, our credit rating took a hit at the beginning, as they said it would, but has been climbing back now. Best thing is Pacific Debt takes care of everything, no debt collector calls, they make the settlements after our approval and take care of everything!
5 years ago
Jaclyn M Burdine
Jeremy was so helpful, we have been swimming in debt and not able to ever get out of it by ourselves. Jeremy not only really laid things out for us but he was able to come up with a payment that was affordable and would allow us to get rid of 30,000 in debt in less than 4 years. This will save us over 48,000 in interest alone!! I cannot thank Jeremy enough for not only helping us but being extremely nice and wonderful throughout the process.
5 years ago
LInda M. Koppelman Baltimore, MD
I wanted information regarding the best program with regard to paying off credit cards in a timely manner; i.e., consolidation/debt settlement. Mr. C was friendly, very informative and helpful in establishing a program that was best suited for my individual case. After we discussed the best option for me, he guided me through the application process efficiently and quickly. I would truly recommend speaking with him with any issues or programs that are available through Pacific Debt.
5 years ago
Jeff E
I had the pleasure of working with Victor G. He was great at explaining everything and answering questions I had. I cannot say enough good things about him. I have been in the installation, service and sales part of my job with the same company for 37 years and have dealt with thousands of customers. After we finish getting everything set up I told Victor he was very good at his job. The way he handles himself gives you ease of mind in a stressful situation. Thanks again.
5 years ago
Susan C Houston, TX
I began the program in March 2017. I admit I was a bit worried about the whole process but everyone has been extremely helpful especially Kim B. Be patient and it will all start to fall into place! Thanks to her I see the light at the end of the tunnel. She settled my first account today for 30% of the total amount due! Yay! I look forward to future settlements and being debt free sooner rather than later! Thanks Kim B!
5 years ago
Richard Gutierrez Reedley, CA
Great service and explanation of all the details. Raymond did an outstanding job explaining the whole process and a step-by-step instructions. I would most definitely recommend it to any of my friends or family members. It is very difficult when you face yourself in a financial crisis but it is comforting that they are companies like Pacific Debt who can help.
5 years ago
Andres Rodriguez
We just signed up for the program pacific debt offers and even tho it’s just the start my wife and I both feel very happy with the service we got from the enrollment team. We had the pleasure of being helped by Jeremy, and it was great. Jeremy took his time to explain everything in detail, always asked constantly if we had any questions through the whole process, I have to say it felt like he was a friend trying to help out. Thanks to his service we knew we were dealing with the right company.
5 years ago
Anonymous
The decision to enroll in a debt management program was a difficult one, but also necessary. I researched and interviewed four companies and felt the most confident with Pacific Debt Inc.. Kimberly B's knowledge and expertise have allowed her to manage my accounts in a professional and competent manner. She recently settled my first account and delivered excellent results. She's helping to achieve my goal of becoming debt-free by negotiating lower settlements and saving me thousands of dollars.
5 years ago
gabriela morrow Wilmington, NC
Brian was extremely helpful and courteous. Also, I felt he listened to me without passing judgement and once the enrollment process was over, I felt a tremendous sense of relief. However, I did feel somewhat rushed in going through the disclaimer process. In hindsight, I probably should have taken more time to read it. Overall, it was a relatively quick and simple process and Brian's sense of compassion made it a much more pleasant experience than I had anticipated.
5 years ago
Donna Lee Duncan, OK
Jeremy S took my initial call. He was sensitive to my situation and really put me at ease. Within an hour i was looking at a new budget which i could easily handle. The repayment period was reduced to 36 months. All the paper work was emailed to me and he guided me through the document explaining the entire process. Thank you Jeremy, you showed me kindness and courtesy , both of which are uncommon in today's society.
5 years ago
Carmen Moreno Merced, CA
Jeremy S. from Pacific Debt helped me get approved for a 42 month program, reducing my monthly payment by almost half. Jeremy was kind, and he was efficient. He stayed after hours to take my call and took me through the entire process with patience. I don't know how everything will turn out yet, but based on what I do know, I am confident that I will be saving thousands without having to file for bankruptcy.
5 years ago
Melissa M CA
Richard was so helpful in explaining each step of the process. Entering a program was not an easy decision for me to make and it was a little embarrassing but Richard was so awesome and very understanding. He went above and beyond to make sure that I got into the best program for me and my situation. As soon as I got his first email and voicemail, I felt immediately better about my debt situation. I had a feeling that I was in good hands and when I spoke to him on the phone, I KNEW I was in good hands. Thank you Richard, you're the best!
5 years ago
Claire O'Neil
I recently spoke with Jeremy in regards to helping me with setting up a debt relief program. He was very friendly, he listened to my needs and concerns and was extremely informative with the information that your company options were that would benefit me best. I would recommend contacting Jeremy in the future if someone I know is in need of doing this the of program.
Claire O'Neil
5 years ago
barbara
Robyn was just great in handling and talking with me about the options I had available to me. She explained everything very clearly, in detail, and answered all my questions. It was reassuring that there will be someone that I can call at anytime!! Robyn was just great!! I can't thank her enough for her kindness and understanding during this process!!!
5 years ago
Mary
Kimberly B was very professional. She was able to explain the process in a clear manner and answered all my questions. If I contacted her she was very quick to get back to me. She was so efficient that she was able all my debts at a lower rate (43%) than expected (50%). I can't tell you how much I appreciated her help to get me debt free! What a wonderful relief. Thank you Kimberly :)
5 years ago
JENNIFER RUF Canandaigua, NY
I contacted company to try and resolve my debt because of reduction in wages at my job. Spoke with Robyn M. She was very helpful treated me with respect and compassion. Did not belittle me because of my situation. I was skeptical at first but once she explained everything to me and answered my questions, I was so glad I called and was able to get into the program. Thanks again Robyn for working with me and for me. I feel like a huge weight was lifted off my shoulders.
5 years ago
Natalie
I received a call from instantly from Jeremy and he was great. He informed me of all the details that I needed and answered all my questions. I was alittle worried at first but he made me trust the company and when I was told how long it would take me to get out debt I was truly amazed. I am excited to see what is ahead and hope to get out of debt sooner.
5 years ago
Andi Robey CA
Quiana M and Kimberly B provide excellent customer service. Quiana always called me for follow up every month. I really appreciate all their help. I'm settling my last account right now and I had been with Pacific Debt over 4 years now with great and the best experience for settling a lot of my debts. When I started years ago, Brad H also provide the best customer service, then Quiana provide me with great customer service. Thank you Pacific Debt for having all these great employees and make my life easier.
5 years ago
Kathleen H Alpine, CA
Eva L is a true pleasure to work with. She broke everything down for me like a real person, and answered all of my questions. I was so stressed before I called, and so relieved I couldn't believe it was real after the call. I am impressed how much she seemed to care. Excellent customer service like that is very rare now days. Looking foward to being debt free!
5 years ago
Lisa Snow
I have hit my low point, and finally looked for help. Filled in some basic information and within minutes received an email from Rian. He was incredible. This isn't my proudest moment. My stress level is at an all time high, and from the moment he said hello he was able to help ease the burden id been so unwilling to face. Not once did he make me feel lousy for my poor mistakes that lead me to him. Rian was kind, compassionate, and understanding. For the first time in a long time I have hope
5 years ago
Renee O. Gladstone, MI
Brian L made the beginning of my Debt Mgmt Planning process with Pacific Debt so much easier than I ever expected. He was patient and not pushy at all while waiting for me to call to review my circumstances with him. He explained everything clearly and I never felt judged one bit. Excellent customer service! I look forward to seeing how the rest of this process works out with Pacific Debt since the reviews have been true to the word so far. What a blessing!
5 years ago
Marsha Mann
I just started with this great company. I was a little skeptical at first. A young representative named Armando was very patient, a good listener, and explained all the benefits. He was totally professional and helped me decide to go this route. I feel much better and know I made the right choice out of all the companies out there. Thank you Armando and Pacific debt relief company.
5 years ago
john anderson Maynard, MA
Kimberly B and her colleagues have made my life so much better. Pacific Debt should be proud of their staff. I can breath again and answer my phone again. They delivered on all promises to me and now I am debt free. I can get my life back together. They were always there if I had any questions or concerns. I would highly recommend Pacific Debt to anyone who was in financial distress.
Again I thank Kimberley B and her staff.
5 years ago
Debra
I would like to thank Pacific Debt and their representatives Richard W . Pacific. Debt was everything I was looking for in a debt relief program. Their great accredition record and the endless great reviews I read. The reviews were right. Richard was kind, understanding, sympathetic to my problems. He explained the program and answered my questions. I immediately recommended Pacific Debt to friends and family.
5 years ago
Susan Pitts Los Osos, CA
It's very hard to find yourself in debt to a level you can't manage! I'm so glad I chose to call Pacific Debt! They have helped me so much, and I look forward to being out of debt, and not leaving anything that my kids will have to be concerned about. My personal agent, Kim, has been very helpful and caring, personally calling me when I felt overwhelmed. I recommend this company to anyone who finds them self in my position!
5 years ago
Lori B Boise, ID
I started my process with Pacific Debt Inc. nearly one year ago and I have to say I was a bit hesitant. I have been pleased with the professional way everyone, to this point, has treated me through this process. Kimberly B has been fantastic to work with, she is always careful to be sure I understand everything that is going on and very helpful in answering my questions. Thank you so much for helping me in my time of need....you are the best!
5 years ago
