Since 2000, New Era Debt Solutions has resolved over $200 million in debt. The company has fully completed hundreds of client cases with an average completion time of only 27.73 months — a shorter average than most debt companies. According to the debt relief company's website, New Era Debt Solutions achieves debt settlement for approximately 43.73 percent of the enrolled debt and the average consumer will save 56.27 percent of the debt amount. The debt settlement company is a member of the American Fair Credit Counsel (AFCC).

New Era Debt's debt settlement services focus on unsecured debt, including credit card debt, student loan debt, and medical bills.

Read on for more information about the services the debt relief company offers, as well as verified New Era Debt Solutions reviews.

The Good

  • Customer Service Offerings
  • Additional Services Offered
  • Positive Reviews 
  • No Minimum Debt Requirement

Customer Service Offerings

New Era Debt Solutions offers great customer service options:

  • Free consultation
  • Work with a certified credit counselor
  • Offers debt counseling in Spanish

Additional Services Offered

New Era Debt Solutions' main service is debt settlement. However, if debt settlement isn't right for you, New Era Debt has several other available debt relief options, including bankruptcy filings, debt consolidation, and debt reduction.

Positive Reviews

Reviews explain how New Era Debt Solutions's representatives go above and beyond for clients. Customers love the debt relief company's approachable and helpful representatives. Many also like how New Era Debt's representatives help customers deal with creditor phone calls.

One reviewer wrote, "It's unfortunate that I had to get as far as to use a debt settlement company but I'm glad I chose New Era. The customer service is amazing! They were so incredibly helpful throughout the entire process, keeping me informed of all developments. They were able to reach my settlement very quickly so that was a great start to kept me with a positive attitude. I do recommend them if you need to consolidate debt."

No Minimum Debt Requirement

New Era Debt Solutions does not have a set minimum total debt requirement. Many other debt settlement companies have a requirement of $7,500 to $10,000 in unsecured debt. 

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The Bad

  • Limited Availability

Limited Availability

New Era Debt operates in 46 states, Washington, D.C., and the Virgin Islands. New Era Debt practices in 17 states but works with the Consumer First Legal Network in many other states. However, New Era Debt Solutions' debt settlement services are not available nationwide. A list of available locations can be found on the debt relief company's website. 

The Bottom Line

New Era Debt Solutions offers a free consultation and debt counseling in Spanish. In addition to debt settlement, it offers other debt relief services. The debt relief service is a member of the AFCC. Though the company does not have a minimum debt requirement, the company's services are not available in every state. Interested consumers can use a free consultation to determine if New Era Debt Solutions is right for them.

We'll Introduce You!

Call our recommended rep over at New Era Debt Solutions below.

1-(855) 900-5059

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User Reviews

Star Rating

5.0
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111 Reviews

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Frank Macedo

July 6th, 2020 Hempstead, NY DETAILS arrow_drop_down
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Excellent service they're always their to help me with anything that you need.

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sylvia katzenmaier

July 2nd, 2020 Greenville, TX DETAILS arrow_drop_down
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Have really been there for me and answered my questions where I could understand

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Reply from New Era Debt Solutions

Jul 02, 2020

Dear Sylvia, It is our pleasure and honor to be there for you. Wishing you the very best! Sincerely, Dan Smith President

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[email protected]

July 1st, 2020 Burbank, CA DETAILS arrow_drop_down
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The experience was very great! It was hard to pay off but they were there for you when you needed help! I Did It!

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Reply from New Era Debt Solutions

Jul 01, 2020

Dear Karen, To hear the words "I Did IT!" makes us so very proud of you and happy for you. It is never easy getting out of debt but you did it. CONGRATULATIONS! All of us at New Era wish you the very best always! Sincerely, Dan Smith President

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Rodger Found

June 25th, 2020 , OR DETAILS arrow_drop_down
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I feel comfortable leaving everything in their hands. Totally satisfied with everything they have done and happy with the personal service.

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Reply from New Era Debt Solutions

Jun 25, 2020

Dear Rodger, Thank you for your kind words! Your satisfaction means everything to us. All of us at New Era wish you the very best always! Sincerely, Dan Smith President

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Emily

June 24th, 2020 Auburn, AL

Have settled 2 of my accounts in just a couple of months! Very pleased!

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Reply from New Era Debt Solutions

Jun 24, 2020

Dear Emily, It is so great to hear that you are pleased. Thank you very much for your kind words and wonderful review. Congratulations on your settlements. All of us at New Era wish you the very best always! Sincerely, Dan Smith President

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Linda Washington

June 18th, 2020 Montgomery, AL

Very pleased with them stepping up and taking charge of my account when it was in trouble with another company

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Reply from New Era Debt Solutions

Jun 19, 2020

Dear Linda, It was our pleasure being able to work with you. Thank you very much for your kind words and wonderful review. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Sara C

June 16th, 2020 Sacramento, CA DETAILS arrow_drop_down
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Jason and his team have been amazing to work with every step of the way. As I near the end of my program, I can't express my gratitude enough for helping me through these challenging times!

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Reply from New Era Debt Solutions

Jun 16, 2020

Dear Sara, It is a pleasure and an honor to work with great people like you. Thank you very much for your kind words and wonderful review. I will let Jason and his team know what you said. New Era is very fortunate to have them. They do a fantastic job for people. All of us at New Era wish you the very best as you near the end of your program and into the future! Sincerely, Dan Smith President

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Shari Gould

June 11th, 2020 Victoria, TX DETAILS arrow_drop_down
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They stepped in when the company we had originally signed with was shut down. They have been very professional and extremely helpful. They are getting things done fast for us.

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Reply from New Era Debt Solutions

Jun 11, 2020

Dear Shari, Thank you very much for your kind words and wonderful review. We are so grateful for the opportunity to work with great people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Stephen A. Banks

June 8th, 2020 The Bronx, NY DETAILS arrow_drop_down
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I appreciate the communication with them and myself from the time I first enrolled with them.

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Reply from New Era Debt Solutions

Jun 08, 2020

Dear Stephen, Thank you very much for your great review and your comments about communication. Communication is so important. It is a pleasure working with you Stephen! Wishing you the best! Sincerely, Dan Smith President

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Linda

June 5th, 2020 San Antonio, TX DETAILS arrow_drop_down
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We were over 100K in debt, through 12 different creditors. In less than a year being on the program, they have settled 7 of our debts, most of which for 50% or less. My favorite part of the program is the manner in which they manage contact with the creditors. I don't have to talk to the creditors at all. If any did call, New Era had provided us with a response to use that didn't allow for harassment. Highly recommend this company.

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Reply from New Era Debt Solutions

Jun 05, 2020

Dear Linda, Thank you very much for your wonderful review! It is a pleasure and an honor for us to work with people like you. Your recommendation means the world to us. Wishing you the very best always! Sincerely, Dan Smith President

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Matt Pioli

June 4th, 2020 Rochester, NY DETAILS arrow_drop_down
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My family was in a terrible amount of debt. New Era was such a relief to work with. Fantastic debt company to work with! Thank you for all of the help!!

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Reply from New Era Debt Solutions

Jun 04, 2020

Dear M JP, WE think you are fantastic as well and we love working with people like you. Thank you very much for your kind words and wonderful review. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Ana V

June 1st, 2020 Herndon, VA DETAILS arrow_drop_down
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No frills, straight to the point service. They told me the steps and what needs to be done to achieve my goal to be debt-free. Legit company.

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Ana, Thank you very much for your wonderful review! It is a pleasure working with you. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Elvia Gimenez

June 1st, 2020 Miami, FL DETAILS arrow_drop_down
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They work with you and communicate with you throughout the process. They settled my accounts and I have been able to raise my credit score.

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Elvia, Thank you very much for your wonderful review! All of us at New Era wish you nothing but the best! Sincerely, Dan Smith President

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Sgould

May 27th, 2020 Houston, TX DETAILS arrow_drop_down
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They have gone out of their way to assist us. We had signed up with a company that went out of business and New Era took over their accounts. There was a lot of issues with the previous company.. but New Era stepped in and has been amazing. We do appreciate all their help.

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Reply from New Era Debt Solutions

Jun 01, 2020

We sincerely appreciate your kind words and wonderful review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Roy Stone

May 26th, 2020 Fort Smith, AR DETAILS arrow_drop_down
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New Era helped me reach settlement agreements and pay off several credit cards. I am extremely pleased with their performance and the responsiveness of their customer service. I think Nicole should be rewarded for how well she has handled my accounts. Thank you, RNS

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Reply from New Era Debt Solutions

Jan 30, 2020

Dear Roy, Thank you very much for your great review. We are blessed to have some wonderful employees with huge hearts, and you are right, they really care. Thank you again and we wish you the very best! Sincerely, Dan Smith President

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Chris Butler

May 22nd, 2020 Cary, NC DETAILS arrow_drop_down
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They always keep in touch and very kind and amiable. They treat you kindness and respect!

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Chris, We love working with people like you! Thank you very much for your great review. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Larry M

May 20th, 2020 Converse, TX DETAILS arrow_drop_down
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I shopped around before selecting New Era. The reason that was most important to me was that New Era was not going to sell my debts to other handlers. This meant that I would always know who to contact and how to contact them. This also allowed me to have a lower settlement fee percentage also.

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Larry, It is an honor and a pleasure working with you! Thank you for your wonderful review. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Jae McDonald

May 18th, 2020 Attleboro, MA

Keeping their promise to resolving to an excellent percentage!!!

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Jae, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Lynne Abernathy

May 18th, 2020 Opelika, AL DETAILS arrow_drop_down
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Great customer service professionalism and respectful of clients

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Lynne, Thank you very much for your kind words. Your review means a lot to us. All of us at New Era wish you nothing but the best! Sincerely, Dan Smith President

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Chester C Popham

May 15th, 2020 , DETAILS arrow_drop_down
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They are doing an excellent job of settling my debt for me after I had gotten in over my head and did not want to file for bankruptcy.

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Chester, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Jaime Melendez

May 11th, 2020 Woodland Hills, CA DETAILS arrow_drop_down
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New Era was straight forward from the beginning, they were developing a custom debt restructure program that fit my needs and also setting up real expectations to eliminate my debt. Also their service is sharp, with your own online dashboard and always great customer service. Thank you guys to help me getting back on track with my credit issues.

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Jaime, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Leif Einarsson

May 1st, 2020 Eagle, ID DETAILS arrow_drop_down
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The experience was informative. They were attentive. Gave good advice. Came up with maximized solutions. I was really happy. Happier now to have completed it. Thank you New Era!

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Leif, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Jen

April 30th, 2020 Hacienda Heights, CA DETAILS arrow_drop_down
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New Era Debt Solutions is a wonderful company with nice, compassionate, understanding staff. I'm still in the process of the program and received a good settlement offer. With the help of great staff at New Era, it has been this process so much easier. I was going to sign up with another debt settlement company, but that company was rude, demanding, difficult and pressured me. New Era Debt Solutions is better then any other company! Staff at New Era went the extra mile for me and was more then helpful. I'm very glad and relived I signed up at New Era Debt Solutions. Also with New Era, Veritas Legal Plan is included as one of the benefits and they help deal with all the collection calls. So there are great benefits to New Era over other companies with the way they help and what they offer they're customers. New Era Debt staff truly care about their customers and they do bring in good settlement offers and that legal plan that does work and very helpful. Thanks to the great staff at New Era Debt Solutions. You help me so much!

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Jen, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Jesus Duran

April 27th, 2020 Visalia, CA

Best company in this business field, the way they educated the customer about the program is amazing, when I have questions they answer fast and accurate, they also go above and beyond with the answer and what to expect after that. The stress is way minimum with this support team, an so glad I had chosen this company for my debt consolidation. Am also proud to recommend this company to any one in need of their services.

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Jesus, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Geraldine U Drye

April 27th, 2020 Sweetwater, TN DETAILS arrow_drop_down
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They are very professional and customer focused!!!!

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Geraldine, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Jessye Carter Robinson

April 24th, 2020 Inglewood, CA DETAILS arrow_drop_down
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Someone is always available to assist you in a timely manner. Excellent people skills.

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Jessye, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Tony russ

April 24th, 2020 Ironwood, MI DETAILS arrow_drop_down
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When times get bad and you have no other options, New Era came through for me!! I want to recommend them to anyone in this situation! Thank you especially to Nicole C for her kindness and compassion in our families time of need!! A+++ rating. Keep up the good work!!!

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Tony, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Maria Perez

April 24th, 2020 Los Angeles, CA DETAILS arrow_drop_down
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New Era . has been very helpful and has stayed in contact with me through out this process. I am happy to have them on my side. Thank you New Era.

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear Maria, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

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A Cormier

April 24th, 2020 Tewksbury, MA DETAILS arrow_drop_down
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It's unfortunate that I had to get as far as to use a debt settlement company but I'm glad I chose New Era. The customer service is amazing! They were so incredibly helpful throughout the entire process, keeping me informed of all developments. They were able to reach my settlement very quickly so that was a great start to kept me with a positive attitude. I do recommend them if you need to consolidate debt.

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Reply from New Era Debt Solutions

Jun 01, 2020

Dear A Cormier, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Eric Vuong

April 22nd, 2020 Rochester, NY DETAILS arrow_drop_down
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Fast service great costumers service thank you

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Reply from New Era Debt Solutions

Apr 22, 2020

Dear Eric, Thank you very much for your great review! We really enjoy working with people like you. All of us at New Era wish you the very best always! Sincerely, Dan Smith President

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Helen Jolley

April 21st, 2020 , WI

Very easy to deal with. Also very informative.

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Reply from New Era Debt Solutions

Apr 21, 2020

Dear Helen, Thank you very much for your kind words and wonderful review! We love working for people like you. All of as at New Era wish you the very best! Sincerely, Dan Smith President

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Rebecca J

April 20th, 2020 Papillion, NE

I like that this company keeps me informed as to my account. They have made it quite easy for me to understand what is happening. My only complaint is that there are times that it taks 48-72 hours for them to return my call/e-mail.

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Reply from New Era Debt Solutions

Apr 21, 2020

Dear Rebecca, Thank you very much for your great review. We work hard to provide excellent customer service and to reply quickly to any questions or concerns from any of our clients. I sincerely apologize if it took longer than normal to get back to you. We have high standards and we don't like it if we don't keep them. We have a few people a little disrupted from having to work at home because of restrictions here. I promise you we will work hard to hit those high standards. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Dave

April 17th, 2020 Morganton, NC DETAILS arrow_drop_down
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I was extremely pleased. Great people. Alex and Cecy were great working with. Takes away the stress of negotiating with debt collectors.

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Reply from New Era Debt Solutions

Apr 21, 2020

Dear Dave, Thank you very much for your great review! And thank you for mentioning Alex and Cecy. Alex and Cecy have been with New Era for many years. They both have huge hearts and they love helping people. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Alfonso Argento

April 16th, 2020 Levittown, NY DETAILS arrow_drop_down
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I think they’re very courteous very fishy very knowledgeable and willing to answer any questions they take your time with you and make sure you’re happy and understand everything you need to know

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Reply from New Era Debt Solutions

Apr 16, 2020

Dear Alfonso, Thank you very much for your wonderful review! It is a pleasure for us to work with people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Tony Barrios

April 14th, 2020 Redlands, CA DETAILS arrow_drop_down
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The program is explained in detail upfront.

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Reply from New Era Debt Solutions

Apr 14, 2020

Dear Tony, Thank you very much for your great review! We do think that it is extremely important to explain the details of your program. It is a pleasure for us to work with you. All the best! Sincerely, Dan Smith President

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Cecilia Martinez

April 14th, 2020 Irvine, CA DETAILS arrow_drop_down
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You guys are amazing and understanding and we thank you for everything you did for us!

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Reply from New Era Debt Solutions

Apr 14, 2020

Dear Cecilia, Thank you very much for your wonderful review! We also think that you are amazing! It is a pleasure and an honor for us to work with you. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Joaquina Rodrigues

April 8th, 2020 Stoughton, MA

I recommend New Era, very friendly costumer service always willing to answer your questions you have, and if you don’t understand they go out of they away to explain everything, I’m happy I’m one of they clients, the best decisions I made. Thank you Nicole you always took your time to help me, you are great employee thank very much.

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Reply from New Era Debt Solutions

Apr 08, 2020

Dear Joaquina, What a wonderful review! Thank you very much for your kind words and thank you for mentioning Nicole. We are blessed to have Nicole working with us. She has a huge heart and she loves helping people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Nj1987

April 6th, 2020 Mineola, TX DETAILS arrow_drop_down
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Excellent service. They are always very helpful .

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Reply from New Era Debt Solutions

Apr 06, 2020

Thank you very much for your kind words and great review! Wishing you the best! Sincerely, Dan Smith President

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Mark

April 3rd, 2020 Burlington, NC DETAILS arrow_drop_down
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I started with Areta Finacial when they were shut down I received a phone call from New Era Debt Solutions Was taking over my program. The service and help i have received has outstanding and professional. A big thank you to Nicole

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Reply from New Era Debt Solutions

Apr 03, 2020

Dear Mark, Thank you very much for your kind words and great review! It is a pleasure and an honor for us to be able to work with you. Also thank you for mentioning Nicole. Nicole is a wonderful lady with a big heart and she loves helping people. Nicole and all of us at New Era wish you nothing but the best! Sincerely, Dan Smith President

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Elizabeth B.

April 2nd, 2020 Vallejo, CA DETAILS arrow_drop_down
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I am very thankful to New Era Solutions as they continue to negotiate the best settlement offers with my creditors. They truly make debt relief much easier and takes a huge weight off my shoulders. Thank you!

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Reply from New Era Debt Solutions

Apr 02, 2020

Dear Elizabeth, Thank you very much for your kind words and wonderful review! We are happy to help lift that weight off of your shoulders. It is a pleasure working with people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Virginia Zaccagnino

March 30th, 2020 New York, NY DETAILS arrow_drop_down
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New Era Debt Solutions has been an excellent company to work with. They have been responsive and have taken quick action in attempts to resolve my debt.

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Reply from New Era Debt Solutions

Mar 30, 2020

Dear Virginia, Thank you very much for your wonderful review! We promise to keep working hard on your behalf. All of us at New Era are grateful and we wish you the best! Sincerely, Dan Smith President

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Yolanda Torres

March 28th, 2020 Panama City Beach, FL DETAILS arrow_drop_down
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I am so pleased with the professionalism, patience, and understanding that I have received from New Era Debt.y credit score improved slowly but good things come to those who are patient. I will be recommending them to my friends.

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Reply from New Era Debt Solutions

Mar 30, 2020

Dear Yolanda, Thank you very much for your wonderful review! Also thank you for sharing your comments about patience. You are absolutely right. Your recommendation means the world to us. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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Ross Texas

March 26th, 2020 Dallas, TX DETAILS arrow_drop_down
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Very professional and took action on debts quickly

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Reply from New Era Debt Solutions

Mar 26, 2020

Dear Ross, Thank you very much for your great review! It is a pleasure for us to work with you. Sincerely, Dan Smith President

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Holly Greenston

March 26th, 2020 Houston, TX DETAILS arrow_drop_down
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Communication and advocacy! Great at settling nerves around this whole process.

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Reply from New Era Debt Solutions

Mar 26, 2020

Dear Holly, Thank you very much for your great review! Your kind words mean a lot. All of us at New Era wish you the very best! Sincerely, Dan Smith President

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jackie burns

March 26th, 2020 West Salem, OH DETAILS arrow_drop_down
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I’ve had a very positive experience. Every question that I have asked has been promptly answered. Everyone at Debt Solutions has been courteous and friendly, as well as informative. They are handling things well instead of in some accounts and that has taken away a lot of the pressure and anxiety .

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Reply from New Era Debt Solutions

Mar 26, 2020

Dear Jackie, Thank you very much for your kind words and wonderful review! It is a pleasure and an honor for us to work with you. All of us at New Era wish you nothing but the best! Sincerely, Dan Smith President

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Terry Sparich

March 26th, 2020 Tucson, AZ DETAILS arrow_drop_down
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Excellent communication when dealing with the staff at New Era Debt Solutions. They get your debt down!

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Reply from New Era Debt Solutions

Jan 28, 2020

Dear Terry, Thank you very much for your great review. I am glad to hear that you are happy because that makes us happy as well. We will continue to work hard on your behalf. We wish you nothing but the best! Sincerely, Dan Smith President

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Homer Cooper

March 26th, 2020 Bolton, NC DETAILS arrow_drop_down
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They always answer my questions in a timely manner.

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Reply from New Era Debt Solutions

Mar 02, 2020

Dear Homer, Thank you very much for your comment. Thank you for giving New Era the opportunity to be there to answer your questions. We appreciate you! Sincerely, Dan Smith President

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Barbara Johnston

March 26th, 2020 New Baltimore, MI DETAILS arrow_drop_down
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Everyone we have dealt with has been very helpful .

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Reply from New Era Debt Solutions

Mar 26, 2020

Dear Barbara, Thank you very much for your kind words and great review! We wish you the very best always. Sincerely, Dan Smith President

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Billy5Martin

March 26th, 2020 Thousand Oaks, CA DETAILS arrow_drop_down
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I have had a wonderful two-way relationship with New Era for many years. When I was short of funds, they kept my creditors off my back. I am now trying to settle more accounts and they have negotiated admirably and made sound recommendations.

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Reply from New Era Debt Solutions

Mar 26, 2020

Dear Billy, Thank you very much for your great review! It is a pleasure and an honor for us to work with you. When Coronavirus is behind us please pop by and see us. All of us appreciate you and wish you the very best always! Sincerely, Dan Smith President

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Craig

March 26th, 2020 Durham, NC DETAILS arrow_drop_down
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Contacted New Era when things got out of control. They walked me through the process and give me a few days to think about it. Called me back to make sure i didn't have any questions. Signed up and 3 years later I have completed my program debt free. I would highly recommend giving them a look.

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Reply from New Era Debt Solutions

Mar 26, 2020

Dear Craig, Thank you very much for your wonderful review! Congratulations on completing your program and your debt freedom! It was a pleasure and an honor for us to work with you. Your recommendation means the world to us and we all wish you nothing but the very best! Sincerely, Dan Smith President