New Era Debt Solutions
check_circle VerifiedSince 2000, New Era Debt Solutions has resolved over $200 million in debt. The company has fully completed hundreds of client cases with an average completion time of only 27.73 months — a shorter average than most debt companies. According to the debt relief company's website, New Era Debt Solutions achieves debt settlement for approximately 43.73 percent of the enrolled debt and the average consumer will save 56.27 percent of the debt amount. The debt settlement company is a member of the American Fair Credit Counsel (AFCC).
New Era Debt's debt settlement services focus on unsecured debt, including credit card debt, student loan debt, and medical bills.
Read on for more information about the services the debt relief offers, as well as verified .
The Good
- Customer Service Offerings
- Additional Services Offered
- Positive Reviews
- No Minimum Debt Requirement
Customer Service Offerings
New Era Debt Solutions offers great customer service options:
- Free consultation
- Work with a certified credit counselor
- Offers debt counseling in Spanish
Additional Services Offered
Solutions' main service is . However, if isn't right for you, has several other available options, including bankruptcy filings, consolidation, and .
Positive Reviews
Reviews explain how New Era Debt Solutions's representatives go above and beyond for clients. Customers love the debt relief 's approachable and helpful representatives. Many also like how New Era Debt's representatives help customers deal with creditor phone calls.
One reviewer wrote, "It's unfortunate that I had to get as far as to use a debt settlement company but I'm glad I chose New Era. The customer service is amazing! They were so incredibly helpful throughout the entire process, keeping me informed of all developments. They were able to reach my settlement very quickly so that was a great start to kept me with a positive attitude. I do recommend them if you need to consolidate debt."
No Minimum Debt Requirement
New Era Debt Solutions does not have a set minimum total debt requirement. Many other have a requirement of $7,500 to $10,000 in unsecured debt.
The Bad
- Limited Availability
Limited Availability
New Era Debt operates in 46 states, Washington, D.C., and the Virgin Islands. New Era Debt practices in 17 states but works with the Consumer First Legal Network in many other states. However, New Era Debt Solutions' debt settlement services are not available nationwide. A list of available locations can be found on the debt relief company's website.
The Bottom Line
New Era Debt Solutions offers a free consultation and debt counseling in Spanish. In addition to debt settlement, it offers other debt relief services. The debt relief service is a member of the AFCC. Though the company does not have a minimum debt requirement, the company's services are not available in every state. Interested consumers can use a free consultation to determine if New Era Debt Solutions is right for them.
Call our recommended rep over at New Era Debt Solutions below.
1-(855) 900-5059
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User Reviews
Star Rating
111 Reviews
Review Breakdown
Sentiment Criteria
Frank Macedo
Excellent service they're always their to help me with anything that you need.
sylvia katzenmaier
Have really been there for me and answered my questions where I could understand
Reply from New Era Debt Solutions
Jul 02, 2020
Dear Sylvia, It is our pleasure and honor to be there for you. Wishing you the very best! Sincerely, Dan Smith President
The experience was very great! It was hard to pay off but they were there for you when you needed help! I Did It!
Reply from New Era Debt Solutions
Jul 01, 2020
Dear Karen, To hear the words "I Did IT!" makes us so very proud of you and happy for you. It is never easy getting out of debt but you did it. CONGRATULATIONS! All of us at New Era wish you the very best always! Sincerely, Dan Smith President
Rodger Found
I feel comfortable leaving everything in their hands. Totally satisfied with everything they have done and happy with the personal service.
Reply from New Era Debt Solutions
Jun 25, 2020
Dear Rodger, Thank you for your kind words! Your satisfaction means everything to us. All of us at New Era wish you the very best always! Sincerely, Dan Smith President
Emily
Have settled 2 of my accounts in just a couple of months! Very pleased!
Reply from New Era Debt Solutions
Jun 24, 2020
Dear Emily, It is so great to hear that you are pleased. Thank you very much for your kind words and wonderful review. Congratulations on your settlements. All of us at New Era wish you the very best always! Sincerely, Dan Smith President
Linda Washington
Very pleased with them stepping up and taking charge of my account when it was in trouble with another company
Reply from New Era Debt Solutions
Jun 19, 2020
Dear Linda, It was our pleasure being able to work with you. Thank you very much for your kind words and wonderful review. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Sara C
Jason and his team have been amazing to work with every step of the way. As I near the end of my program, I can't express my gratitude enough for helping me through these challenging times!
Reply from New Era Debt Solutions
Jun 16, 2020
Dear Sara, It is a pleasure and an honor to work with great people like you. Thank you very much for your kind words and wonderful review. I will let Jason and his team know what you said. New Era is very fortunate to have them. They do a fantastic job for people. All of us at New Era wish you the very best as you near the end of your program and into the future! Sincerely, Dan Smith President
Shari Gould
They stepped in when the company we had originally signed with was shut down. They have been very professional and extremely helpful. They are getting things done fast for us.
Reply from New Era Debt Solutions
Jun 11, 2020
Dear Shari, Thank you very much for your kind words and wonderful review. We are so grateful for the opportunity to work with great people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Stephen A. Banks
I appreciate the communication with them and myself from the time I first enrolled with them.
Reply from New Era Debt Solutions
Jun 08, 2020
Dear Stephen, Thank you very much for your great review and your comments about communication. Communication is so important. It is a pleasure working with you Stephen! Wishing you the best! Sincerely, Dan Smith President
Linda
We were over 100K in debt, through 12 different creditors. In less than a year being on the program, they have settled 7 of our debts, most of which for 50% or less. My favorite part of the program is the manner in which they manage contact with the creditors. I don't have to talk to the creditors at all. If any did call, New Era had provided us with a response to use that didn't allow for harassment. Highly recommend this company.
Reply from New Era Debt Solutions
Jun 05, 2020
Dear Linda, Thank you very much for your wonderful review! It is a pleasure and an honor for us to work with people like you. Your recommendation means the world to us. Wishing you the very best always! Sincerely, Dan Smith President
Matt Pioli
My family was in a terrible amount of debt. New Era was such a relief to work with. Fantastic debt company to work with! Thank you for all of the help!!
Reply from New Era Debt Solutions
Jun 04, 2020
Dear M JP, WE think you are fantastic as well and we love working with people like you. Thank you very much for your kind words and wonderful review. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Ana V
No frills, straight to the point service. They told me the steps and what needs to be done to achieve my goal to be debt-free. Legit company.
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Ana, Thank you very much for your wonderful review! It is a pleasure working with you. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Elvia Gimenez
They work with you and communicate with you throughout the process. They settled my accounts and I have been able to raise my credit score.
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Elvia, Thank you very much for your wonderful review! All of us at New Era wish you nothing but the best! Sincerely, Dan Smith President
Sgould
They have gone out of their way to assist us. We had signed up with a company that went out of business and New Era took over their accounts. There was a lot of issues with the previous company.. but New Era stepped in and has been amazing. We do appreciate all their help.
Reply from New Era Debt Solutions
Jun 01, 2020
We sincerely appreciate your kind words and wonderful review! All of us at New Era wish you the very best! Sincerely, Dan Smith President
Roy Stone
New Era helped me reach settlement agreements and pay off several credit cards. I am extremely pleased with their performance and the responsiveness of their customer service. I think Nicole should be rewarded for how well she has handled my accounts. Thank you, RNS
Reply from New Era Debt Solutions
Jan 30, 2020
Dear Roy, Thank you very much for your great review. We are blessed to have some wonderful employees with huge hearts, and you are right, they really care. Thank you again and we wish you the very best! Sincerely, Dan Smith President
Chris Butler
They always keep in touch and very kind and amiable. They treat you kindness and respect!
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Chris, We love working with people like you! Thank you very much for your great review. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Larry M
I shopped around before selecting New Era. The reason that was most important to me was that New Era was not going to sell my debts to other handlers. This meant that I would always know who to contact and how to contact them. This also allowed me to have a lower settlement fee percentage also.
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Larry, It is an honor and a pleasure working with you! Thank you for your wonderful review. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Jae McDonald
Keeping their promise to resolving to an excellent percentage!!!
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Jae, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President
Lynne Abernathy
Great customer service professionalism and respectful of clients
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Lynne, Thank you very much for your kind words. Your review means a lot to us. All of us at New Era wish you nothing but the best! Sincerely, Dan Smith President
Chester C Popham
They are doing an excellent job of settling my debt for me after I had gotten in over my head and did not want to file for bankruptcy.
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Chester, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President
Jaime Melendez
New Era was straight forward from the beginning, they were developing a custom debt restructure program that fit my needs and also setting up real expectations to eliminate my debt. Also their service is sharp, with your own online dashboard and always great customer service. Thank you guys to help me getting back on track with my credit issues.
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Jaime, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President
Leif Einarsson
The experience was informative. They were attentive. Gave good advice. Came up with maximized solutions. I was really happy. Happier now to have completed it. Thank you New Era!
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Leif, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President
Jen
New Era Debt Solutions is a wonderful company with nice, compassionate, understanding staff. I'm still in the process of the program and received a good settlement offer. With the help of great staff at New Era, it has been this process so much easier. I was going to sign up with another debt settlement company, but that company was rude, demanding, difficult and pressured me. New Era Debt Solutions is better then any other company! Staff at New Era went the extra mile for me and was more then helpful. I'm very glad and relived I signed up at New Era Debt Solutions. Also with New Era, Veritas Legal Plan is included as one of the benefits and they help deal with all the collection calls. So there are great benefits to New Era over other companies with the way they help and what they offer they're customers. New Era Debt staff truly care about their customers and they do bring in good settlement offers and that legal plan that does work and very helpful. Thanks to the great staff at New Era Debt Solutions. You help me so much!
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Jen, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President
Jesus Duran
Best company in this business field, the way they educated the customer about the program is amazing, when I have questions they answer fast and accurate, they also go above and beyond with the answer and what to expect after that. The stress is way minimum with this support team, an so glad I had chosen this company for my debt consolidation. Am also proud to recommend this company to any one in need of their services.
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Jesus, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President
Geraldine U Drye
They are very professional and customer focused!!!!
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Geraldine, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President
Jessye Carter Robinson
Someone is always available to assist you in a timely manner. Excellent people skills.
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Jessye, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President
Tony russ
When times get bad and you have no other options, New Era came through for me!! I want to recommend them to anyone in this situation! Thank you especially to Nicole C for her kindness and compassion in our families time of need!! A+++ rating. Keep up the good work!!!
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Tony, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President
Maria Perez
New Era . has been very helpful and has stayed in contact with me through out this process. I am happy to have them on my side. Thank you New Era.
Reply from New Era Debt Solutions
Jun 01, 2020
Dear Maria, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President
A Cormier
It's unfortunate that I had to get as far as to use a debt settlement company but I'm glad I chose New Era. The customer service is amazing! They were so incredibly helpful throughout the entire process, keeping me informed of all developments. They were able to reach my settlement very quickly so that was a great start to kept me with a positive attitude. I do recommend them if you need to consolidate debt.
Reply from New Era Debt Solutions
Jun 01, 2020
Dear A Cormier, Thank you very much for your kind words and great review! All of us at New Era wish you the very best! Sincerely, Dan Smith President
Eric Vuong
Fast service great costumers service thank you
Reply from New Era Debt Solutions
Apr 22, 2020
Dear Eric, Thank you very much for your great review! We really enjoy working with people like you. All of us at New Era wish you the very best always! Sincerely, Dan Smith President
Helen Jolley
Very easy to deal with. Also very informative.
Reply from New Era Debt Solutions
Apr 21, 2020
Dear Helen, Thank you very much for your kind words and wonderful review! We love working for people like you. All of as at New Era wish you the very best! Sincerely, Dan Smith President
Rebecca J
I like that this company keeps me informed as to my account. They have made it quite easy for me to understand what is happening. My only complaint is that there are times that it taks 48-72 hours for them to return my call/e-mail.
Reply from New Era Debt Solutions
Apr 21, 2020
Dear Rebecca, Thank you very much for your great review. We work hard to provide excellent customer service and to reply quickly to any questions or concerns from any of our clients. I sincerely apologize if it took longer than normal to get back to you. We have high standards and we don't like it if we don't keep them. We have a few people a little disrupted from having to work at home because of restrictions here. I promise you we will work hard to hit those high standards. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Dave
I was extremely pleased. Great people. Alex and Cecy were great working with. Takes away the stress of negotiating with debt collectors.
Reply from New Era Debt Solutions
Apr 21, 2020
Dear Dave, Thank you very much for your great review! And thank you for mentioning Alex and Cecy. Alex and Cecy have been with New Era for many years. They both have huge hearts and they love helping people. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Alfonso Argento
I think they’re very courteous very fishy very knowledgeable and willing to answer any questions they take your time with you and make sure you’re happy and understand everything you need to know
Reply from New Era Debt Solutions
Apr 16, 2020
Dear Alfonso, Thank you very much for your wonderful review! It is a pleasure for us to work with people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Tony Barrios
The program is explained in detail upfront.
Reply from New Era Debt Solutions
Apr 14, 2020
Dear Tony, Thank you very much for your great review! We do think that it is extremely important to explain the details of your program. It is a pleasure for us to work with you. All the best! Sincerely, Dan Smith President
Cecilia Martinez
You guys are amazing and understanding and we thank you for everything you did for us!
Reply from New Era Debt Solutions
Apr 14, 2020
Dear Cecilia, Thank you very much for your wonderful review! We also think that you are amazing! It is a pleasure and an honor for us to work with you. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Joaquina Rodrigues
I recommend New Era, very friendly costumer service always willing to answer your questions you have, and if you don’t understand they go out of they away to explain everything, I’m happy I’m one of they clients, the best decisions I made. Thank you Nicole you always took your time to help me, you are great employee thank very much.
Reply from New Era Debt Solutions
Apr 08, 2020
Dear Joaquina, What a wonderful review! Thank you very much for your kind words and thank you for mentioning Nicole. We are blessed to have Nicole working with us. She has a huge heart and she loves helping people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Nj1987
Excellent service. They are always very helpful .
Reply from New Era Debt Solutions
Apr 06, 2020
Thank you very much for your kind words and great review! Wishing you the best! Sincerely, Dan Smith President
Mark
I started with Areta Finacial when they were shut down I received a phone call from New Era Debt Solutions Was taking over my program. The service and help i have received has outstanding and professional. A big thank you to Nicole
Reply from New Era Debt Solutions
Apr 03, 2020
Dear Mark, Thank you very much for your kind words and great review! It is a pleasure and an honor for us to be able to work with you. Also thank you for mentioning Nicole. Nicole is a wonderful lady with a big heart and she loves helping people. Nicole and all of us at New Era wish you nothing but the best! Sincerely, Dan Smith President
Elizabeth B.
I am very thankful to New Era Solutions as they continue to negotiate the best settlement offers with my creditors. They truly make debt relief much easier and takes a huge weight off my shoulders. Thank you!
Reply from New Era Debt Solutions
Apr 02, 2020
Dear Elizabeth, Thank you very much for your kind words and wonderful review! We are happy to help lift that weight off of your shoulders. It is a pleasure working with people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Virginia Zaccagnino
New Era Debt Solutions has been an excellent company to work with. They have been responsive and have taken quick action in attempts to resolve my debt.
Reply from New Era Debt Solutions
Mar 30, 2020
Dear Virginia, Thank you very much for your wonderful review! We promise to keep working hard on your behalf. All of us at New Era are grateful and we wish you the best! Sincerely, Dan Smith President
Yolanda Torres
I am so pleased with the professionalism, patience, and understanding that I have received from New Era Debt.y credit score improved slowly but good things come to those who are patient. I will be recommending them to my friends.
Reply from New Era Debt Solutions
Mar 30, 2020
Dear Yolanda, Thank you very much for your wonderful review! Also thank you for sharing your comments about patience. You are absolutely right. Your recommendation means the world to us. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Ross Texas
Very professional and took action on debts quickly
Reply from New Era Debt Solutions
Mar 26, 2020
Dear Ross, Thank you very much for your great review! It is a pleasure for us to work with you. Sincerely, Dan Smith President
Holly Greenston
Communication and advocacy! Great at settling nerves around this whole process.
Reply from New Era Debt Solutions
Mar 26, 2020
Dear Holly, Thank you very much for your great review! Your kind words mean a lot. All of us at New Era wish you the very best! Sincerely, Dan Smith President
jackie burns
I’ve had a very positive experience. Every question that I have asked has been promptly answered. Everyone at Debt Solutions has been courteous and friendly, as well as informative. They are handling things well instead of in some accounts and that has taken away a lot of the pressure and anxiety .
Reply from New Era Debt Solutions
Mar 26, 2020
Dear Jackie, Thank you very much for your kind words and wonderful review! It is a pleasure and an honor for us to work with you. All of us at New Era wish you nothing but the best! Sincerely, Dan Smith President
Terry Sparich
Excellent communication when dealing with the staff at New Era Debt Solutions. They get your debt down!
Reply from New Era Debt Solutions
Jan 28, 2020
Dear Terry, Thank you very much for your great review. I am glad to hear that you are happy because that makes us happy as well. We will continue to work hard on your behalf. We wish you nothing but the best! Sincerely, Dan Smith President
Homer Cooper
They always answer my questions in a timely manner.
Reply from New Era Debt Solutions
Mar 02, 2020
Dear Homer, Thank you very much for your comment. Thank you for giving New Era the opportunity to be there to answer your questions. We appreciate you! Sincerely, Dan Smith President
Barbara Johnston
Everyone we have dealt with has been very helpful .
Reply from New Era Debt Solutions
Mar 26, 2020
Dear Barbara, Thank you very much for your kind words and great review! We wish you the very best always. Sincerely, Dan Smith President
Billy5Martin
I have had a wonderful two-way relationship with New Era for many years. When I was short of funds, they kept my creditors off my back. I am now trying to settle more accounts and they have negotiated admirably and made sound recommendations.
Reply from New Era Debt Solutions
Mar 26, 2020
Dear Billy, Thank you very much for your great review! It is a pleasure and an honor for us to work with you. When Coronavirus is behind us please pop by and see us. All of us appreciate you and wish you the very best always! Sincerely, Dan Smith President
Craig
Contacted New Era when things got out of control. They walked me through the process and give me a few days to think about it. Called me back to make sure i didn't have any questions. Signed up and 3 years later I have completed my program debt free. I would highly recommend giving them a look.
Reply from New Era Debt Solutions
Mar 26, 2020
Dear Craig, Thank you very much for your wonderful review! Congratulations on completing your program and your debt freedom! It was a pleasure and an honor for us to work with you. Your recommendation means the world to us and we all wish you nothing but the very best! Sincerely, Dan Smith President