3.5
4.5
Overall Score
Author: Kaitlyn Short
InCharge Debt Solutions has been in business since 1999. It claims its process can help clients eliminate debt up to 90 percent faster. The company has helped over 3 million people with free credit counseling and has helped pay off over $3 billion of debt.
InCharge helps clients reduce interest and makes it easy for customers to pay off their debt with one monthly payment. InCharge fees are reasonable, and its credentials are impressive.
InCharge carries several important certifications, namely with the NFCC, which implies they adhere to best industry practices. InCharge is AICCCA and NFCC accredited. In addition, each credit counselor it employs is certified.
The free consultation InCharge Debt Solutions offers is standard for the industry and allows potential clients to learn more about debt solutions offered, cost, and customer service. Understanding these things helps a potential customer determine if InCharge Debt Solutions will be a good fit for their needs.
Some clients like the personal service and have no problem recommending the company to others who may be looking for help. They appreciate the time and effort that their counselor spends working with them to help them understand how to improve their financial circumstances.
Debt consolidation is a government-regulated industry. If you choose to work with a certified company, you will find that most companies charge similar prices, while prices vary by state. InCharge has a low monthly fee for the industry--charging an extremely low average monthly fee of $30 and an average upfront fee that ranges between $50 to $75.
Of course, the company will charge customers differently according to which program they choose. A debt management program at InCharge Debt Solutions involves consolidation of your debts and negotiation of lower interest rates without taking out a new loan. A debt management plan can waive credit card fees and lower your credit card monthly payment.
Credit counseling at InCharge Debt Solutions is absolutely free. However, it is more reminiscent of the free consultation offered by every company. Credit counseling at other debt management companies is usually a long, drawn-out process where customers are counseled, educated, and helped with budgeting and the use of other debt management tools.
Every debt management program at InCharge Debt Solutions can help with unsecured debt (credit card debt, medical debt, student loan debt, etc.). One of the few services the company does not provide is a debt settlement program. InCharge However, the company offers all of the following debt relief services:
InCharge Debt Solutions offers its clients comprehensive services for dealing with their debt problems. Those seeking debt settlement or a personal loan will need to consider another company.
Clients working with InCharge Debt Solutions have access to different tools and resources to help them improve their financial situation and personal financial literacy. Some of the resources available to clients include financial calculators, videos, guides, eBooks, and estimators. Another resource available to consumers is the InCharge blog, which provides expert tips and insights on different financial obstacles.
Like many companies in the debt consolidation industry, InCharge does not disclose the exact interest rates offered through its debt management plans. This makes it difficult to determine if this company's service is more or less expensive than the competition without going through the entire process of getting a quote. In debt consolidation, interest rates are extremely important to potential customers.
InCharge Debt Solutions claims that it can lower your interest rates down to anywhere from 5 to 35 percent; this is a very broad range that doesn't really help customers at all. Other companies advertise an interest rate after reduction of 6 to 9 percent, a much more helpful number, but a less impressive range.
Customers will want to go to a company that offers the lowest fees and can get the best interest rates. Interest rates will have an impact on how much customers will save and how fast they will be able to pay off their debt. However, interest rates are negotiated for each customer, so there is variability. The months it takes to pay off debt also varies depending on the customer's financial situation--the amount of debt and size of monthly payments.
We would also like to see some sort of ISO certification as an indication that the company's financial records are compliant and fraud-free.
Despite its better qualities (such as its financial literacy training and variety of debt relief options), InCharge Debt Solutions does not publish its cancellation policy and process on its website. It is important to be clear with current and potential customers of what is to be expected if they choose to cancel.
Most debt management companies publish their cancellation policies and sometimes offer money-back guarantees. InCharge does not offer this information at this time.
While it would be nice to see this information online, it is something that potential clients can ask about during the free consultation.
InCharge Debt Solutions is a debt consolidation and counseling agency that provides debtor education to consumers in order to better handle their unsecured debt. Customers can choose from a variety of debt relief options, including a debt management plan, housing counseling, bankruptcy counseling, and financial literacy education.
Although we commend InCharge for its accreditations and certifications, the limited online cost information can be frustrating for potential clients. It makes it hard to know if customers are really getting a good deal with them compared to the competition. Companies that are transparent and offer full disclosure to potential clients build more trust. Potential clients should take advantage of the free consultation to learn more about possible debt solutions for their problems and costs for their financial situation.
Filter by:
Sort by:
christine Glenwood Springs, CO
7 years ago
Jen Colorado Springs, CO
8 years ago
Roy Diamond Bar, CA
7 years ago
Hope Graham Crescent City, CA
7 years ago
ROY L CHASTEEN
7 years ago
Jodi Niswonger North Las Vegas, NV
7 years ago
Caryn Martinsburg, WV
5 years ago
William St Louis, MO
6 years ago
Leonard Miller Mercer Island, WA
8 years ago
porsha Evanston, IL
5 years ago
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.
© 2024 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information