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Golden Financial Services

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LAST UPDATED: March 28th, 2022

Golden Financial Services is a debt settlement company that aims to ease the constraints of debt. The company has a great record of industry experience, having been in business since 2004. GFS provides a variety of financial services, including debt settlement, consolidation, counseling, and more. In 2014, it was voted the "#1 Debt Relief Company" by eKomi, a global feedback company.

Top Ranked Companies

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The Good

  • Years of Experience
  • Debt Settlement Calculator
  • Free Consultation
  • Protection 

Years of Experience

Golden Financial Services has over 12 years of experience in the debt settlement industry, which is longer than many of its competitors.

Debt Settlement Calculator

On its website, GFS has a calculator for potential clients to see how much they could pay for debt settlement. It is one of the few companies in debt settlement that offers this type of tool. GFS also has information in Spanish on its website that is easy to find.

Free Consultation

Because Golden Financial Services only offers its services in select states, the company offers a free phone consultation where a staff member will asses the financial status of the caller to determine qualification.

Protection

At Golden Financial Services an attorney protects all settlements.

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The Bad

  • No AFCC Accreditation
  • Scalability
  • Lack of Clarity

No AFCC Accreditation

The most important negative aspect about GFS is that it lacks accreditation with the AFCC. The company is accredited by the IAPDA; however, many top companies hold both accreditations. Nation and industry-wide accreditations such as these help keep debt settlement companies in compliance with federal laws and best practices.

Scalability

GFS is also a smaller debt relief company. The company employs between 11-50 employees, and there is no mention of a CEO, president, or chairperson anywhere on its website. This is a concern because the credentials of who is running the business are undisclosed. 

Lack of Clarity

From looking at Golden Financial Services' website, it is difficult to determine which services the company offers and which ones it simply consults on. The company does not disclose pricing information, minimum debt amount, or state availability on its website. The only way to find out is to call the company and request a free consultation or ask for clarification. Additionally, some portions of the company website are difficult to navigate and do not appear to function as intended and are not intuitive. 

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The Bottom Line

Golden Financial Services is experienced and offers free consultations to interested consumers. However, the company lacks an AFCC accreditation and does not provide a lot of important information on its website. For this reason, we recommend learning about more credible debt settlement companies.

View Best Debt Relief Companies

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6 Reviews

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5 grade

67%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

33%

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Lauren Saint Charles, IL

I'm going to start this by saying - the company itself I'm sure is wonderful. BUT. I gave them personal information with NO follow up given to me. It's weird because people keep mentioning how great Rick is. Well that was who I was working with so he clearly picks and chooses how great he wants to be. So now I'm worried and constantly checking my credit reports to make sure nothing is open under my name that I didn't do. I was really uncertain at first about moving forward. After a few conversations with Rick and with my boyfriend, I decided to move forward. There were quite a few times I was told "I will reach out to you on this day around this time" with ZERO calls that day and time. Then a few days later I would finally hear back. There were a few times I was to reach out so I would. I spoke with my rep on a Saturday and he took preliminary information from me. He claimed to be at his home office and since my case needed an exception from underwriting, he would have to call me back that following Monday to finalize everything when he was in the office. Monday came. No call. Finally a few days later I get a call and he basically insinuates that I failed to call him. Then we speak and I get "I will call you tomorrow around this time" yet again. And that was the LAST time I heard from this guy. Now a random company has my personal information that claims to be Golden Financial but I do not trust them. I will never ever use them for anything. Not after all those red flags and a man that cannot follow up on anything he says he is going to do. Way too sketchy for me. The company has now been reaching out after I posted a few reviews the other day. While I feel like I have every right to be upset considering, I am now receiving rude emails from Rick in regards to the situation. He admitted to me that he didn't even remember my name. We spoke on a Saturday and by Monday he had forgotten my name entirely. So I, as a customer, don't feel like I matter. While there may be a lot of good reviews, some of us are entitled to bad ones when a bad experience happens. I wish I could upload the email that was sent to me by him a few minutes ago. All I want is for the company to delete my information out of their system and I am getting nothing but "I hope the people you deal with, in any aspect of life, are more forgiving because things do happen...its how we deal with those things that matters" (taken word for word from an email from Rick) I say there is nothing they can do to help because I don't want anything from them other then to have them remove my information. I have now lowered my review to a one star due to the pure attitude I am now getting.

5 years ago

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Susan Moore Pomona, CA

Highly misleading advertising. Dishonest. Scam.

6 years ago