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Freedom Debt Relief

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9.5

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C D Simion Sr

Wasn't what I was told about the EXPENSIVE FEES BEING CHARGED.

5 years ago

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Reply from Freedom Debt Relief

Hello CD Simion,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Mar. 25th, 2019

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Anonymous Tipton, OK

good but a slower process than I was informed

5 years ago

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Reply from Freedom Debt Relief

We appreciate your honest feedback and apologize if the details of our program were not clearly conveyed to you. Each client's experience is different. However, we estimate that a client should she his/her first settlement within the first 4 to 6 months of being enrolled in our program. However, if you have questions about your graduation path, client services is available 7 days a week to assist. We can be reached by calling (800)655-6303 or via email at . Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 19th, 2019

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Linda Townzen

The creditors are really hounding me after 7 months.

5 years ago

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Reply from Freedom Debt Relief

We're sorry to hear you are still receiving creditor calls this far into our program, Ms. Townzen. We imagine this to be extremely frustrating for you. Please know these calls will not continue your entire duration with us. As we settle your accounts, you should receive fewer and fewer creditor calls until they eventually cease all together.

Keep in mind, Ms. Townzen, speaking with the creditors is not a requirement of our program. Being that a balance is owed to them, they do have the right to attempt collection efforts. However, we anticipate the creditor calls will eventually stop.

We are here to support you on this journey! Please feel free to contact client services regarding any concerns you're having. You can also view the helpful videos located on your client dashboard at . These videos specifically speak to how to handle the creditor calls you're receiving.

Please let us know if you have any other questions or concerns we can assist with at this time. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 14th, 2019

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rick

the feds are high and the process very slow and also they gave me bad advice on one of my accounts

5 years ago

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Reply from Freedom Debt Relief

We're so sorry to hear that you've had a negative experience, Rick. Could you please send us your contact information in a private message so we can have a member of our team reach out to you? We hope to work together to resolve your concerns.

Jan. 17th, 2019

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Jerry Fallat

average because of a lack of communication

5 years ago

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Reply from Freedom Debt Relief

Thank you for your honest review, Jerry. We're sorry to hear that you feel like there is not enough communication in regards to your progress but did you know that we have a client dashboard that's available to you 24/7? It's a great tool that you can use to track your progress. We also have a top tier client services team that's always ready to answer any questions you have regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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37042

Not too good when I needed them the most they let me down and forced me into bankruptcy

5 years ago

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Reply from Freedom Debt Relief

We're very sorry to hear that you are disappointed with our company. We always have the best interest for our clients and at the end of the day, we want our clients to become debt free! We never want our clients to feel like they are alone. Please allow us to review your account with you and resolve the concerns you are having. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 31st, 2018

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Marianne Borders

In the beginning it was great, then it kept changing.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Marianne! The program is an estimation of 24-48 months depending on total the debt enrolled. Also when it may feel like accounts are taking too long to reach a settlement, it's due to our negotiations wanting to make sure they get the best settlement for the clients. They don't want to just go off the first settlement the creditor provides because it can still be too high and we want to make sure client is saving fair enough amount on those accounts. We always want to me sure the client sees the difference of how much they saved verses client paying off on their own. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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maryann

they aren't always able to resolve things

5 years ago

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Reply from Freedom Debt Relief

We're sorry to hear things have not always been resolved to your satisfactory, Maryann. Please know that we at Freedom Debt Relief are constantly seeking ways to improve our processes and procedures. Thank you for your feedback and know that we are always working on getting better for our clients!

Oct. 24th, 2018

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Jessica Rogers

Don't hear from them as often as I would like to.

5 years ago

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Reply from Freedom Debt Relief

We are sorry to hear that you are dissatisfied with the level of communication, Jessica. A team member will be reaching out to you shortly to address your concern. Thank you for your honest feedback.

Oct. 4th, 2018

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Anonymous

Not too good lately slow process on getting closure on my accounts

5 years ago

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Reply from Freedom Debt Relief

We're sorry to hear that you're disappointed with the program. We strive to make sure we're providing each client with an update. We would be more than happy to review your account with you and resolve your concerns. Please reach out to our client services department at (800) 655-6303 for further assistance.

Oct. 1st, 2018

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Mine Exeland, WI

Wish it would go faster think fees are a little high

5 years ago

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Reply from Freedom Debt Relief

Mine, thank you for your honest feedback! It may feel like you're not getting anywhere but the process is worth the wait! Remember you're now taking a step closer on becoming debt free! We can also go over the settlement fees with you and break down the great savings. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Sep. 18th, 2018

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Misled

Some information is misleading but they were professional

6 years ago

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Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Sofia Garcia Woodland Hills, CA

Resolution of my debts were done in a timely manner

9 months ago

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Reply from Freedom Debt Relief

Hi Sofia, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Oct. 25th, 2023

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Trudi Bjork Long Prairie, MN

Always very informative and answers my questions

9 months ago

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Reply from Freedom Debt Relief

Hi Trudi, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

Oct. 25th, 2023

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Brandon Larson

Great company for the price and service that they offer

9 months ago

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Reply from Freedom Debt Relief

Hi Brandon, thank you for sharing your feedback with us! We look forward to your continued success!

Oct. 24th, 2023

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Cindy Daigle Thibodaux, LA

The communication and trust worthiness of

9 months ago

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Reply from Freedom Debt Relief

Hi Cindy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Oct. 17th, 2023

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Michael Flynn Provo, UT

life saver. Great program. Great communication.

9 months ago

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Reply from Freedom Debt Relief

Hi Michael, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!

Oct. 17th, 2023

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Adeola Afolabi Harrisburg, PA

The overall negotiation was fast and fantastic.

9 months ago

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Reply from Freedom Debt Relief

Hi Adeola, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Oct. 17th, 2023

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Kimiko Martins San Jose, CA

Stress free. Lowering original debt significantly.

9 months ago

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Reply from Freedom Debt Relief

Hi Kimiko, we know how stressful debt can be so we are so thankful that we were able to be there for you - thank you for choosing us!

Oct. 17th, 2023

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Samantha Zdanowicz Denver, CO

Great experience, quick easy on the phone and managed well

9 months ago

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Reply from Freedom Debt Relief

Hi Samantha, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Oct. 17th, 2023

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Robert Camacho Dallas, TX

How quickly these settlements are getting settled.

9 months ago

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Reply from Freedom Debt Relief

Hi Robert, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Oct. 13th, 2023

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Armida Martinez Dallas, TX

Agent was very clear and not judgmental at all.

9 months ago

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Reply from Freedom Debt Relief

Hi Armida, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Oct. 6th, 2023

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Tyrone Vance Farmington, MI

Kept me informed, negotiated an excellent settlement

9 months ago

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Reply from Freedom Debt Relief

Hi Tyrone, we are happy to hear about your progress! Keep up the great work!

Oct. 6th, 2023

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Julie 33

Received an amazing settlement on one of my accounts.

9 months ago

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Reply from Freedom Debt Relief

Hi Julie, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Oct. 4th, 2023

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Jeri Givens Perrysburg, OH

Very friendly and helpful . Trusting and caring.

10 months ago

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Reply from Freedom Debt Relief

Hi Jeri, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Sep. 27th, 2023

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Margie Miller

Good customer service and pleasant people

10 months ago

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Reply from Freedom Debt Relief

Hi Margie, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Sep. 27th, 2023

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Bennett Tom Monticello, IN

Freedom is very courteous and professional. Very helpful!

10 months ago

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Reply from Freedom Debt Relief

Hi Bennett, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Sep. 27th, 2023

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Gary Potter Indianapolis, IN

I like how they keep me informed on my situation

10 months ago

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Reply from Freedom Debt Relief

Hi Gary, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Sep. 27th, 2023

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Francois Weigel Rhinebeck, NY

Great customer service in respond to my questions

10 months ago

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Reply from Freedom Debt Relief

Hi Francois, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Sep. 27th, 2023

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Bobby Black San Jose, CA

I like how fast freedom get my settlement done

10 months ago

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Reply from Freedom Debt Relief

Hi Bobby, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Sep. 27th, 2023

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Ms Easter Shreveport, LA

Excellent Program Second time Around with them

10 months ago

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Reply from Freedom Debt Relief

Hi, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Sep. 27th, 2023

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Kelly Stene Sioux Falls, SD

Most of my previous debt was cut in half!

10 months ago

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Reply from Freedom Debt Relief

Hi Kelly, it is great to hear that you're happy with your savings!

Sep. 22nd, 2023

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Nally Wickliffe Louisville, KY

Great company and good customer service!

10 months ago

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Reply from Freedom Debt Relief

Hi Nally, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Sep. 18th, 2023

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Luis Hernandez Miami, FL

Great relief program no issues and great to work with.

10 months ago

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Reply from Freedom Debt Relief

Hi Luis, thank you for your feedback!

Sep. 18th, 2023

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terry hanson Las Vegas, NV

This company is saving me a lot of money and I have so much less stress

10 months ago

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Reply from Freedom Debt Relief

Hi Terry, it is great to hear that you are happy with your savings! Keep up the great work!

Sep. 18th, 2023

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Beci Carrera Santa Cruz, CA

I like the debt being paid off. It is hard otherwise

10 months ago

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Reply from Freedom Debt Relief

Hi Beci, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Sep. 18th, 2023

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Dania Abdeh Boydton, VA

Great company and they saved me over 19k so far

10 months ago

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Reply from Freedom Debt Relief

Hi Dania, we are so happy to hear that you're satisfied with your savings! Thank you for your review!

Sep. 15th, 2023

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Curtus Orlando, FL

ALL IS GREAT.THEY ARE VERY FRIENDLY AND KNOWLEADEABLE.

10 months ago

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Reply from Freedom Debt Relief

Hi Curtus, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Sep. 15th, 2023

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Candy Phillips Montgomery, AL

Ease of signing up for the program. So far good

10 months ago

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Reply from Freedom Debt Relief

Hi Candy, it is great to hear that the enrollment process went smoothly!

Sep. 15th, 2023

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Alice Hendricks

I’m very happy with the results that they gave me

10 months ago Edited July 18, 2024

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Reply from Freedom Debt Relief

Hi Alice, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Sep. 14th, 2023

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Jason Demonico Lawrence, MA

How easy it is to sign up and get going.

10 months ago

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Reply from Freedom Debt Relief

Hi Jason, it is great to hear that the enrollment process went smoothly!

Sep. 14th, 2023

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Dawn Laskey Medina, NY

Quick action, big savings, and peace of mind

10 months ago

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Reply from Freedom Debt Relief

Hi Dawn, it is great to hear that we have been able to save you money and bring you relief! Please let us know how we can continue to support you!

Sep. 7th, 2023

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Theresa Berry Ashburn, VA

I liked that my debt can be paid according to my payments.

10 months ago

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Reply from Freedom Debt Relief

Theresa, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.

Sep. 5th, 2023

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Andrea Pacifica, CA

They handle everything and take the stress off.

11 months ago

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Reply from Freedom Debt Relief

Hi Andrea! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.

Sep. 5th, 2023

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Bambi Courtney Gretna, LA

Staff is friendly. The site is easy to use.

11 months ago

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Reply from Freedom Debt Relief

Hi Bambi, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

Sep. 5th, 2023

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Jason Lanzeet Orlando, FL

i like that there there for you, you can talk or find out

11 months ago

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Reply from Freedom Debt Relief

Hi Jason, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Sep. 5th, 2023

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Coach Jarrod BJJ Miami, FL

Helped me avoid bankruptcy and settle all my debts.

11 months ago

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Reply from Freedom Debt Relief

Hi Jarrod, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Aug. 23rd, 2023

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kevin kleinmann Peoria, AZ

Great customer support keeps me informed

11 months ago

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Reply from Freedom Debt Relief

Hi Kevin! I'm glad to hear that you've had such a positive experience with us. It's important for us to keep you well-informed and provide you with a clear plan to resolve your debt. Thank you for choosing us!

Aug. 23rd, 2023

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Dan Snyder Port Huron, MI

How quick they get my debts settled and on to the next one.

11 months ago

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Reply from Freedom Debt Relief

Hi Dan, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Aug. 18th, 2023

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Kendra Fleming Soddy-Daisy, TN

Helpful debt pay down with shorter terms.

11 months ago

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Reply from Freedom Debt Relief

HI Kendra, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Aug. 17th, 2023