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Freedom Debt Relief

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9.5

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Marianne Borders

In the beginning it was great, then it kept changing.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Marianne! The program is an estimation of 24-48 months depending on total the debt enrolled. Also when it may feel like accounts are taking too long to reach a settlement, it's due to our negotiations wanting to make sure they get the best settlement for the clients. They don't want to just go off the first settlement the creditor provides because it can still be too high and we want to make sure client is saving fair enough amount on those accounts. We always want to me sure the client sees the difference of how much they saved verses client paying off on their own. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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maryann

they aren't always able to resolve things

5 years ago

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Reply from Freedom Debt Relief

We're sorry to hear things have not always been resolved to your satisfactory, Maryann. Please know that we at Freedom Debt Relief are constantly seeking ways to improve our processes and procedures. Thank you for your feedback and know that we are always working on getting better for our clients!

Oct. 24th, 2018

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Jessica Rogers

Don't hear from them as often as I would like to.

5 years ago

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Reply from Freedom Debt Relief

We are sorry to hear that you are dissatisfied with the level of communication, Jessica. A team member will be reaching out to you shortly to address your concern. Thank you for your honest feedback.

Oct. 4th, 2018

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Anonymous

Not too good lately slow process on getting closure on my accounts

5 years ago

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Reply from Freedom Debt Relief

We're sorry to hear that you're disappointed with the program. We strive to make sure we're providing each client with an update. We would be more than happy to review your account with you and resolve your concerns. Please reach out to our client services department at (800) 655-6303 for further assistance.

Oct. 1st, 2018

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Mine Exeland, WI

Wish it would go faster think fees are a little high

5 years ago

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Reply from Freedom Debt Relief

Mine, thank you for your honest feedback! It may feel like you're not getting anywhere but the process is worth the wait! Remember you're now taking a step closer on becoming debt free! We can also go over the settlement fees with you and break down the great savings. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Sep. 18th, 2018

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Misled

Some information is misleading but they were professional

6 years ago

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Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Gary Potter Indianapolis, IN

I like how they keep me informed on my situation

8 months ago

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Reply from Freedom Debt Relief

Hi Gary, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Sep. 27th, 2023

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Francois Weigel Rhinebeck, NY

Great customer service in respond to my questions

8 months ago

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Reply from Freedom Debt Relief

Hi Francois, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Sep. 27th, 2023

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Bobby Black San Jose, CA

I like how fast freedom get my settlement done

8 months ago

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Reply from Freedom Debt Relief

Hi Bobby, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Sep. 27th, 2023

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Ms Easter Shreveport, LA

Excellent Program Second time Around with them

8 months ago

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Reply from Freedom Debt Relief

Hi, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Sep. 27th, 2023

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Kelly Stene Sioux Falls, SD

Most of my previous debt was cut in half!

8 months ago

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Reply from Freedom Debt Relief

Hi Kelly, it is great to hear that you're happy with your savings!

Sep. 22nd, 2023

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Mindy Friedland Baltimore, MD

Great communication and great service!!!

8 months ago

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Reply from Freedom Debt Relief

Hi Mindy, rest assured we will continue to keep all lines of communication open!

Sep. 22nd, 2023

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Nally Wickliffe Louisville, KY

Great company and good customer service!

9 months ago

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Reply from Freedom Debt Relief

Hi Nally, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Sep. 18th, 2023

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Luis Hernandez Miami, FL

Great relief program no issues and great to work with.

9 months ago

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Reply from Freedom Debt Relief

Hi Luis, thank you for your feedback!

Sep. 18th, 2023

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terry hanson Las Vegas, NV

This company is saving me a lot of money and I have so much less stress

9 months ago

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Reply from Freedom Debt Relief

Hi Terry, it is great to hear that you are happy with your savings! Keep up the great work!

Sep. 18th, 2023

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Beci Carrera Santa Cruz, CA

I like the debt being paid off. It is hard otherwise

9 months ago

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Reply from Freedom Debt Relief

Hi Beci, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Sep. 18th, 2023

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Dania Abdeh Boydton, VA

Great company and they saved me over 19k so far

9 months ago

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Reply from Freedom Debt Relief

Hi Dania, we are so happy to hear that you're satisfied with your savings! Thank you for your review!

Sep. 15th, 2023

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Curtus Orlando, FL

ALL IS GREAT.THEY ARE VERY FRIENDLY AND KNOWLEADEABLE.

9 months ago

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Reply from Freedom Debt Relief

Hi Curtus, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Sep. 15th, 2023

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Candy Phillips Montgomery, AL

Ease of signing up for the program. So far good

9 months ago

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Reply from Freedom Debt Relief

Hi Candy, it is great to hear that the enrollment process went smoothly!

Sep. 15th, 2023

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Jason Demonico Lawrence, MA

How easy it is to sign up and get going.

9 months ago

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Reply from Freedom Debt Relief

Hi Jason, it is great to hear that the enrollment process went smoothly!

Sep. 14th, 2023

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Dawn Laskey Medina, NY

Quick action, big savings, and peace of mind

9 months ago

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Reply from Freedom Debt Relief

Hi Dawn, it is great to hear that we have been able to save you money and bring you relief! Please let us know how we can continue to support you!

Sep. 7th, 2023

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Theresa Berry Ashburn, VA

I liked that my debt can be paid according to my payments.

9 months ago

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Reply from Freedom Debt Relief

Theresa, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.

Sep. 5th, 2023

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Andrea Pacifica, CA

They handle everything and take the stress off.

9 months ago

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Reply from Freedom Debt Relief

Hi Andrea! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.

Sep. 5th, 2023

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Bambi Courtney Gretna, LA

Staff is friendly. The site is easy to use.

9 months ago

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Reply from Freedom Debt Relief

Hi Bambi, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

Sep. 5th, 2023

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Jason Lanzeet Orlando, FL

i like that there there for you, you can talk or find out

9 months ago

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Reply from Freedom Debt Relief

Hi Jason, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Sep. 5th, 2023

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Coach Jarrod BJJ Miami, FL

Helped me avoid bankruptcy and settle all my debts.

9 months ago

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Reply from Freedom Debt Relief

Hi Jarrod, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Aug. 23rd, 2023

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kevin kleinmann Peoria, AZ

Great customer support keeps me informed

10 months ago

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Reply from Freedom Debt Relief

Hi Kevin! I'm glad to hear that you've had such a positive experience with us. It's important for us to keep you well-informed and provide you with a clear plan to resolve your debt. Thank you for choosing us!

Aug. 23rd, 2023

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Dan Snyder Port Huron, MI

How quick they get my debts settled and on to the next one.

10 months ago

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Reply from Freedom Debt Relief

Hi Dan, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Aug. 18th, 2023

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Kendra Fleming Soddy-Daisy, TN

Helpful debt pay down with shorter terms.

10 months ago

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Reply from Freedom Debt Relief

HI Kendra, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Aug. 17th, 2023

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Daniel Dunston

Length of time,more money than I can afford,monthly.bancrupcy would be more affordable and easier

10 months ago

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Reply from Freedom Debt Relief

Hi Daniel, we are sorry to hear that you feel this way about our program. An account specialist will be reaching out to address your concerns.

Aug. 17th, 2023

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Tina smith-maugeri

Great company, great customer service,lo

10 months ago Edited January 10, 2024

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Reply from Freedom Debt Relief

Hi Tina, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Aug. 17th, 2023

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Wyatt Kelly Houston, TX

They are moving fast to make it happen! I can’t be any happier

10 months ago

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Reply from Freedom Debt Relief

Hi Wyatt, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Aug. 17th, 2023

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Travis Hall Houston, TX

So far so good hope all goes as planned can't wait to be debt free

10 months ago

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Reply from Freedom Debt Relief

Hi Travis! We can't thank you enough for staying committed to the plan we have in place - you are doing great!

Aug. 14th, 2023

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Teagan Herman TX

Works with you. No judgment and lots of communication

10 months ago

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Reply from Freedom Debt Relief

Hi Teagan, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

Aug. 14th, 2023

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Debra Mckee

Have no dislikes. Everyone is very nice . Job well done.

10 months ago

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Reply from Freedom Debt Relief

Debra, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Aug. 14th, 2023

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Sunshine Kirkby Concord, GA

Everyone was helpful and friendly. Thank you

10 months ago

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Reply from Freedom Debt Relief

This is great news! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.

Aug. 14th, 2023

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alina christen Davison, MI

Awesome customer service!!! Settling my debt

10 months ago

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Reply from Freedom Debt Relief

Alina, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Aug. 8th, 2023

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Gail Edwards Memphis, TN

It's slow getting your funds built up but worth the wait!

10 months ago

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Reply from Freedom Debt Relief

Hi Gail, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!

Aug. 8th, 2023

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Chris Rise Sioux Falls, SD

Great company great service I would recommend

10 months ago

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Reply from Freedom Debt Relief

Hi Chris, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

Jul. 31st, 2023

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Susan Tooles St Louis, MO

They help you in dealing with creditors and are always available to talk to.

10 months ago

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Reply from Freedom Debt Relief

Hi Susan, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

Jul. 27th, 2023

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sharon Las Vegas, NV

good communication and fast response to any questions.

10 months ago

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Reply from Freedom Debt Relief

Hi Sharon, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

Jul. 27th, 2023

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Abdul Ahad Hashimi Antioch, CA

I like their friendly and pleasant behavior, but they are a bit slow. Thanks

10 months ago

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Reply from Freedom Debt Relief

Hi Abdul, thank you for your review! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.

Jul. 27th, 2023

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Barbara Bodnar Buffalo, NY

Takes a long time to settle the debts... And all the fees charged really add up.

10 months ago

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Reply from Freedom Debt Relief

Hi Barbara, we are very sorry to hear that this has been your experience. Our settlement fees are disclosed during enrollment and are a set amount meaning they will never change as you go throughout your program. We always want our members to feel well informed about the status of their program and we encourage you to give us a call at (800) 655-6303 so we can discuss your fee percentage and address any concerns or questions you have.

Jul. 26th, 2023

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Tiffany Jackson Versailles, KY

I like that my debt is being resolved quickly.

10 months ago

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Reply from Freedom Debt Relief

Tiffany, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Jul. 25th, 2023

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Hannsen Leon

Nothing bad to say. Great service, and a great program.

10 months ago

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Reply from Freedom Debt Relief

Hi Hannsen, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Jul. 24th, 2023

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Katrina Barnes Omaha, NE

Reputable and honest debt relief program

11 months ago

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Reply from Freedom Debt Relief

Hi Katrina, this makes us so happy to hear! Thank you for choosing us!

Jul. 18th, 2023

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Brandon McClary Bellaire, MI

Awesome. Best choice I have made with resolving my debt

11 months ago

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Reply from Freedom Debt Relief

Wonderful to hear, Brandon! Thank you for choosing us and congratulations to you!

Jul. 18th, 2023

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Dawn Lott

They work with u and keep u Update on ur progress

11 months ago

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Reply from Freedom Debt Relief

We are so happy to hear that, Dawn! Providing timely and consistent program updates to our members is important to us so we will make sure we continue to support you in that way. Thank you for trusting us!

Jul. 18th, 2023

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Paul Watermolen Marion, WI

Helpful with any questions I’ve had. Courteous.

11 months ago

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Reply from Freedom Debt Relief

That is wonderful to hear, Paul! Thank you for taking the time to leave us a review, we appreciate you!

Jul. 11th, 2023

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Lawrence Macaluso Evansville, IN

Doing a great job. Dropping my debt like a bad habit.

11 months ago

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Reply from Freedom Debt Relief

Woohoo! That is the best news, Lawrence! You are doing an amazing job. Keep up the great work!

Jul. 10th, 2023