Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Barry Sparta, NC

They're very good at communicating with me and answering my questions. They've been a little slower than I anticipated at reaching resolution but they have explained their slow.

3 years ago

Reply from Freedom Debt Relief

We appreciate the feedback, Barry, and appreciate your patience. Trust in knowing our negotiators take every opportunity to settle the enrolled balances. Always feel free to visit your Client Dashboard to view the progress you've made! Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 21st, 2020

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Denise Maddox Hyattsville, MD

FDR has provided me with top quality service. They have an outstanding service team that will work with you and keep you informed about you process. As long as you do your part they will do theirs. They are always there to answer questions and you can always keep up with the client Dashboard That is provided for you. This item is set up for you once you enter the program, you can check the progress of your account. I feel Freedom Debts Relief is the best way to settle your credit Credit card debts.

3 years ago

Reply from Freedom Debt Relief

It truly is a partnership, Ms. Maddox. Without your commitment and dedication to our process, we couldn't settle the enrolled balances. Congratulations on the success you're having in our program! It's extremely rewarding to witness clients make their ways toward financial freedom. Thank you for allowing Freedom Debt Relief to be a part of this journey.

Apr. 21st, 2020

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Robyn Pomales Fayetteville, NC

If you are serious about paying back you debt, but need a relief to the amount, this is the way to go. No it is not instant. Yes your credit will take a hit, but it will also if you don't pay your debt onetime or only pay the minimum. We do not use credit anymore, clearly are not responsible. Was nice to have someone get the amount negotiated down, they make the payments and handle all the communication. All I have to do is assure my monthly deposits are going into my dedicated account. I think the worst part is the strategic hold and the time it takes to get through all the debtors. However if you hear what they are saying, they do exactly what they say they will. Don't expect a magic wand or instant fix. You have to do your part.

3 years ago

Reply from Freedom Debt Relief

We appreciate your confident feedback, Robyn! You are absolutely correct in saying our process does not work overnight, but it does work! Remaining committed to our process takes patience and we greatly appreciate this from our clients. You should be very proud of the progress you're making toward your debt-free future. Thank you for allowing Freedom Debt Relief the opportunity to guide you there.

Apr. 21st, 2020

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Customer Millersville, MD

Great customer service. Great company, Thanks!

3 years ago

Reply from Freedom Debt Relief

Our pleasure! Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 21st, 2020

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Chris Dublin, OH

3 stars just for negotiating lowered rates. Customer service and NLLG are greatly lacking... seems as if they have somewhat of a plan, but don't let you in on it.

3 years ago

Reply from Freedom Debt Relief

We appreciate your honest feedback, Chris. Thank you for taking out the time to share your experiences with us. We're very sorry to hear several of the enrolled creditors chose litigation to collect on the outstanding balance. However, we are glad to hear you elected to opt in to the legal service protection. Thank you for complimenting our negotiation efforts and for choosing Freedom Debt Relief!

Sep. 5th, 2019

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S Alvarez Antioch, CA

FDR has done an amazing job helping me get out of debt! I love how much they kept me informed every step of the way! Thank you so much!

3 years ago

Reply from Freedom Debt Relief

Thank you for the amazing feedback! We're thrilled to hear how pleased you are with our communication efforts. However, if any questions or concerns come up for you, always feel free to reach out for assistance. We're available 7 days a week to support your needs. Thank you for being the best part of Freedom Debt Relief.

Apr. 21st, 2020

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Johnnah Boss Pampa, TX

Everything has been easy. Easy to file, easy to understand the process, easy to approve debt relief as it comes. I have no complaints so far

3 years ago

Reply from Freedom Debt Relief

Simplicity is key to understanding, Johnnah! We're so glad to hear we were successful in simplifying your enrollment process. Making sure our clients feel supported and valued is our number one priority. Please let us know how we can continue supporting your journey to becoming debt-free. Thank you for allowing Freedom Debt Relief to be your guide.

Apr. 21st, 2020

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Candace Kosinski Kingman, AZ

Freedom Debt Relief has helped me IMMENSELY in reducing my debt and my being able to STOP the many credit card minimum payments I was making. This company has made a HUGE difference in my life, and I am grateful!

3 years ago

Reply from Freedom Debt Relief

We're grateful for your confident feedback, Ms. Kosinski. Welcome to Freedom Debt Relief! We are thrilled about the opportunity to serve your financial needs. It's also amazing to hear how you've benefited since enrolling in our program. Be sure to log into your Client Dashboard to monitor the progress you're making toward your debt-free future. Thank you for choosing Freedom Debt Relief to be your guide!

Apr. 21st, 2020

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Deana McGillan Bellevue, NE

I really like that they have helped me to understand what I need to do..I have had 2 strokes and my mind isn't the best..I know that I can contact them for help Thankyou

3 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Deana! We are happy we can assist you in becoming debt-free! We will be here along the way, so if you ever have any questions or concerns, give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 10th, 2020

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Verified Customer

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Angel Henderson, NV

Every time I call they told me this is going to happen and they're right on target. Their staff is really outstanding.

3 years ago

Reply from Freedom Debt Relief

Thank you for your thoughtful review, Angel. We use sets of software that we have synced to your dashboard to address the progress of your program. We really appreciate using the many platforms to communicate any questions you have. Thank you for choosing Freedom Debt Relief.

Jul. 13th, 2020

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Verified Customer

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Anonymous Lancaster, OH

They are just so easy to talk to, they help so much. I always feel good after I talk to them. I get emails and they keep up with me very well.

3 years ago

Reply from Freedom Debt Relief

We are always happy to help. We also appreciate you for reaching out to us when assistance is needed. Our goal is to provide a supportive environment, where clients are comfortable asking those challenging questions. We're also glad to hear how much you appreciate our communication efforts. Thank you for being such a huge part of Freedom Debt Relief.

Apr. 21st, 2020

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Verified Customer

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Anonymous Sacaton, AZ

It's a lot easier for both of us to understand what's going on behind closed doors. They sent text messages to me to keep me updated.

3 years ago

Reply from Freedom Debt Relief

We are so glad you find our communication methods to be helpful during your program with us. We enjoy keeping our clients informed of their success! As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief!

Apr. 22nd, 2020

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Verified Customer

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Barbara Charlotte, NC

They're very informative for everything that was going on. I have a dashboard and look at it myself. Basically every time I've had a problem with something I can reach somebody on the phone.

3 years ago

Reply from Freedom Debt Relief

Hi Barbara! We are happy to see you are navigating through the program successfully! The Client Dashboard is a great way to keep track of the progress of your negotiations and receive updates, so we are glad that you have been utilizing it. Thank you for choosing Freedom Debt Relief to meet your financial needs!

Apr. 22nd, 2020

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Verified Customer

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Anonymous Downey, CA

They've always been there for me. They've done a wonderful job and I greatly appreciate their help and their experience and knowledge.

3 years ago

Reply from Freedom Debt Relief

Thank you for the kind feedback! We are happy to see your experience has been anything short of amazing. Please lean on our Client Services department at (800) 655-6303 in the future if you have any questions or concerns. Thank you for choosing Freedom Debt Relief!

Apr. 22nd, 2020

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Verified Customer

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Bonnie Varysburg, NY

It's a really great program, it makes sense and I haven't had any problems with it. You have a personal dashboard online with them and they show you where everything is going and when things are paid off. I've never felt like I didn't know what was going on. They always answer my emails, they answer my questions if I call, they are right there waiting ton answer any questions I have.

3 years ago

Reply from Freedom Debt Relief

Terrific feedback, Bonnie! It's great to year you are confident logging into and navigating your Client Dashboard. It sounds like you've already learned some of the key benefits. If you ever have any questions while logged in, there is an option to chat with us live during office hours. Allow us to support your journey any way we can. Thank you for choosing Freedom Debt Relief!

Apr. 21st, 2020

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Verified Customer

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Beth Charlotte, NC

They are so understanding. Just really, really good customer service. I got text messages and emails telling me what was going onwithmy account and I can always go on to the client dashboard to look at the account as well. They're really good at their service but it's just unfortunate that my credit score has to take such a deep dive in order for the settlement to be completed.

3 years ago

Reply from Freedom Debt Relief

Thank you, Beth, for sharing such amazing feedback! Hearing how pleased you are with our level of customer service is remarkable. We're also glad to hear you are confident navigating your Client Dashboard! Know the negative impact you're seeing now is only temporary and can be better in as little as 2 years! We hope to continue providing a pleasant experience for you. Thank you for choosing Freedom Debt Relief.

Apr. 21st, 2020

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Richard Vaden Kansas City, MO

Awesome group of people, if you want your life back without the headache of credit card debt and the calls from creditors. Give Freedom Debt Relief a call, I did. Now I've got a new job, a new truck and a pieces a mine. Living the dream now.

3 years ago

Reply from Freedom Debt Relief

Richard, thank you for the outstanding review. We are so glad the program could benefit your financial situation and allow you to achieve your goals. Feel free to lean on us and contact Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!

Apr. 22nd, 2020

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Holly Rowdon Holt, MI

I was struggling with a huge debt after getting a divorce. FDR was able to help me make reasonable monthly payments, and negotiate with my creditors so I could be debt free within 4 years! They were always willing to update me and make me feel confident that my debt was going to be taking care of.

3 years ago

Reply from Freedom Debt Relief

Holly, thank you! We are glad we could make you confident in your decision to allow us to guide you to the financial future you desire. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard. Thank you for choosing Freedom Debt Relief to meet your financial needs!

Apr. 22nd, 2020

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Debra Carlton Tulsa, OK

I loved how simple everything was. Steve showed great kindness and patience while I was trying to decide what to do. I look forward to the day I can say" debt free".

3 years ago

Reply from Freedom Debt Relief

Hi Debra! We are so happy our agents could be kind and helpful while assisting you with your goal of becoming debt-free! Please feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

Apr. 22nd, 2020

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Roger El Cajon, CA

Really helped my wife and I works great and they got most of our debt lowered 50% or better

3 years ago

Reply from Freedom Debt Relief

Roger, thank you for the feedback! We are so happy you are pleased with the negotiations done on your account so far. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 22nd, 2020

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Luis torres North Hollywood, CA

Good but sometime when I make some calls depend the operator I don get answers satisfaction and I get confuse but overall everything good thanks

3 years ago

Reply from Freedom Debt Relief

Luis, thank you for sharing your thoughts with us. We are constantly working on improvements throughout the program. Please lean on us and to reach out to Client Services if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 22nd, 2020

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Lorenzo Magallon Hayward, CA

It's great! Freedom Debt Relief handles all the details. I don't have to worry about a thing. FDR explained the process from start to finish, and kept me informed and was always encouraging.

3 years ago

Reply from Freedom Debt Relief

Lorenzo, we are so glad we are providing you with constant support throughout this journey. Keep up the great work and track your success through your Client Dashboard. Thank you for letting us be your partner on your journey to a debt-free future.

Apr. 22nd, 2020

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Lance Nolensville, TN

They are always willing to help when I have a problem. They are quick to fix any issues. They are even better at helping you with your money. Absolutely couldn’t ask for anyone better to help with my debt.

3 years ago

Reply from Freedom Debt Relief

Thank you for trusting our process, Lance. We are thrilled to hear we've been able to successfully relieve you of the stresses caused by debt. It is also rewarding to know we've been able to quickly resolve all of the concerns you've had so far. Please continue to reach out to Client Services anytime assistance is needed on your account. We're available 7 days a week to support your debt-free journey! Thank you so much for choosing Freedom Debt Relief.

May. 22nd, 2019

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Karen Fraser West Lafayette, IN

Initially spoke with them almost two years ago; happy I am almost done. They work hard to ensure you can keep your financial obligations.

3 years ago

Reply from Freedom Debt Relief

Karen, thank you so much for sharing your feedback! We are overjoyed to see you come so far, and we can't wait until you reach your graduation path of becoming debt-free! Let us know if you need anything, our team of professionals can be reached at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief

Apr. 22nd, 2020

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Earl W. Eaves Hermitage, TN

Very knowledgeable staff, helpful friendly and patient.

3 years ago

Reply from Freedom Debt Relief

Earl, we are so happy to be assisting you in this journey towards a brighter financial future. If you ever have questions or concerns please feel free to call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 22nd, 2020

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Sharon Edwards Kingsport, TN

Freedom Debt Relief has made my life so much easier. All the excess interest charges were taken care of with each structured settlement. The credit card companies kept increasing my limit and with the increase came increased interest. I did not realize this until payments out of control. Also, one company drained my checking account for full payment even though not behind in payments. They can do this if on automatic payments.My bank recovered but not without charges to my account.

3 years ago

Reply from Freedom Debt Relief

Sharon, we are so happy that we can not only provide debt-relief but stress- relief as well. We will be here every step of the way, and if you are in need of our assistance please call Client Services at (800)655-6303. Thank you for being part of the Freedom Family.

Apr. 22nd, 2020

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Phantom26 Morrisville, NC

Easy to work with. Very helpful with questions I've had regarding payment arrangements.

3 years ago

Reply from Freedom Debt Relief

We are grateful for your kind review! We are always here to help. If you are in need of our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 22nd, 2020

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Kim M Tortora Delray Beach, FL

I am unhappy with the length of the process when i am giving a large sum of money monthly. Hopefully it speeds up soon.

3 years ago

Reply from Freedom Debt Relief

We appreciate you voicing your concerns with us, Ms. Tortora. We understand our negotiations process takes time and requires the patience of our clients. We know the relationship you had with your creditors is important to you. Our goal is to satisfy your enrolled balance as quickly as possible. If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!

Apr. 21st, 2020

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Verified Customer

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Bilyana Yotova

High recommend very easy to work with them they always keeping you informed

3 years ago

Reply from Freedom Debt Relief

Bilyana, we are grateful for your kind review. We look forward to your success. If you have any questions or concerns please call Client Services at (800) 655-6303.

Apr. 23rd, 2020

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Still broke

Not what I expected. I stop payments which adds interest & late fees to these bills that go sky high. Negotiating bring the amount down maybe a $100 to $1000 less then the original amount.

3 years ago

Reply from Freedom Debt Relief

We are so sorry to hear that you are not pleased with our services. We are always working to improve our program, so please know that your concerns are heard. If you ever have questions about your account with us please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

Apr. 22nd, 2020

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Verified Customer

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Maria

They were there to help me when I needed them they fixed all my debts that I had there still working on more but to me they are doing a great job

3 years ago

Reply from Freedom Debt Relief

Maria, we appreciate your kind review. We are so confident in your ability to be successful in our program. If you ever need our help feel free to call Client Services at (800) 655-6303. Thank you for being part of the Freedom Family.

Apr. 22nd, 2020

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Verified Customer

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Calvin A Richards

All good. The debt I started with was lifted as soon as I signed up. The payment relief was like a gift. I'll be finished in June. 3 down an none to go

3 years ago

Reply from Freedom Debt Relief

Calvin, congratulations on your success thus far! We are so happy to see you reach your goals. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 22nd, 2020

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Verified Customer

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Adam

My experience has been great. Very easy to work with and talk to.

3 years ago

Reply from Freedom Debt Relief

Thank you for your review, Adam! We are happy to hear you are pleased with our service. Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 24th, 2020

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Verified Customer

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Melinda

very helpful and easy to work with, willing to help with everything

3 years ago

Reply from Freedom Debt Relief

Thank you for your review, Melinda! We strive to make this process as smooth as possible for our clients. We are here seven days a week, so if you ever have any questions, give us a call at 1(800)655-5303. Thank you for choosing Freedom Debt Relief!

Apr. 24th, 2020

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Verified Customer

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Sharon E

Helping to get out of debt has given us peace of mind. Sleeping better these days. Thank you Freedom Debt!! Excellent experience all around.

3 years ago

Reply from Freedom Debt Relief

Hi Sharon! Thank you for your review. We are happy to hear we are able to help give you peace of mind. We want our clients to feel comfortable and confident with us at all times, so if you ever have any questions or concerns, please give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 24th, 2020

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Michele Lee

Very fast results with revolving debts. Always very polite.

3 years ago

Reply from Freedom Debt Relief

Thank you for your review, Michael! We are happy to hear you are satisfied it the results of your program. We work hard to get you the best savings possible and remember, you can follow along with your program progress online through your Client Dashboard. Thank you for being the best part of Freedom Debt Relief!

Apr. 24th, 2020

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Verified Customer

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Roberta Melton

No stress , easy instruction and NO judgement from Reps

3 years ago

Reply from Freedom Debt Relief

Thank you for the feedback, Roberta! We are happy to hear you are pleased with our service. Our goal is to make sure clients feel comfortable and confident when speaking to us as we know this can be a sensitive subject. We are always here to help, so if you ever have any questions or concerns, please give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 24th, 2020

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Verified Customer

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Al

Everything Freedom Debt Relief has told me has been true but you have to follow instructions they give you to help yourself.

3 years ago

Reply from Freedom Debt Relief

Thank you for your review, Al! We want our clients to be as educated on their program as possible, so they feel comfortable and confident. If you ever have any questions or concerns, please give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 24th, 2020

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Verified Customer

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Bridget Maher

Very good overall. Everyone I have talked to has been knowledgeable

3 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Bridget! We are happy to hear you are pleased with our services. We are available seven days a week, so if you ever have any questions or concerns, please give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 24th, 2020

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Verified Customer

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Nancy Barfield

Excellent customer support, easy process to sign up

3 years ago

Reply from Freedom Debt Relief

Nacy, we are so happy to hear that you are pleased with our services. At any time you need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

Apr. 23rd, 2020

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Verified Customer

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Addie Espinoza

Freedom Debt Relief has been awesome. It is easy to enroll your debt and they are very friendly and willing to work with if something comes and you need to move your payment date to a different day.

3 years ago

Reply from Freedom Debt Relief

Addie, thank you for your awesome review. We do our best to assist our clients with whatever they need. If at any time you have any questions or concerns regarding your account with us please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 23rd, 2020

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Verified Customer

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Sandra Stevens

They are nice, polite, and answer my questions

3 years ago

Reply from Freedom Debt Relief

Sandra, thank you for all your kind words. We are so happy to be part of the resolutions of your debt. If you have any questions please call Client Services at (800) 655-6303.

Apr. 23rd, 2020

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Verified Customer

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Mark

It was all very Good and people explained everything to us where we could understand

3 years ago

Reply from Freedom Debt Relief

We're grateful for your feedback, Mark. Making sure our clients have a thorough understanding about our program and processes is a top priority. If any questions come up, Client Services can be reached 7 days a week by calling (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 24th, 2020

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Verified Customer

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Bernice Corcoran

They've been really good about keeping me informed

3 years ago

Reply from Freedom Debt Relief

Hi, Bernice! We're glad to hear you appreciate our communication efforts. One of our top priorities is to support and educate our clients as best as we can. Keep in mind your Client Dashboard is also an informative source to use when reviewing the details of your account. We also encourage you to continue reaching out to our Client Services team with any questions or concerns. Thank you for choosing Freedom Debt Relief as your guide to a brighter financial future.

Apr. 24th, 2020

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Verified Customer

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Timothy Holt

Totally awesome. I am so very happy with the results I am getting from the negotiations with my creditors.

3 years ago

Reply from Freedom Debt Relief

We're very happy to help, Mr. Holt! It's rewarding to hear you appreciate our negotiation efforts. Over the years, we've developed relationships with hundreds of creditors, which allows us to obtain the best settlements possible for our clients. If you ever have questions regarding the details of a settlement or your account in general, always feel free to reach out to our Client Services team for immediate assistance. We can be reached by calling (800) 655-6303. Thank you for allowing Freedom Debt Relief the opportunity to be your guide to financial freedom.

Apr. 24th, 2020

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Verified Customer

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Sieng

Great customer's service , they are very helpful. The staffs are very friendly and knowledgeable

3 years ago

Reply from Freedom Debt Relief

Terrific feedback, Sieng! We're honored to accompany your journey to becoming debt-free. As you make your way toward graduation, please let us know what we can do to support your every step. Client Services is available 7 days a week to address any of your questions or concerns. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 24th, 2020

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Verified Customer

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Katherine Mentele

The people that I've spoken with have been very helpful and understanding.

3 years ago

Reply from Freedom Debt Relief

We're happy to help, Ms. Mentele. Thank you for allowing us the opportunity to serve your financial needs. As the journey continues, please let us know if any other questions or concerns come up along the way. Thank you for placing your trust in Freedom Debt Relief!

Apr. 24th, 2020

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Verified Customer

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Tamara Herrera

They were a great help. Would recommend them to family and friends that need help.

3 years ago Edited September 14, 2021

Reply from Freedom Debt Relief

It is our pleasure, Ms. Herrera. Providing our clients with peace of mind regarding their finances is our number one goal. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs. Here's to your debt-free future!

Apr. 24th, 2020

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Verified Customer

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Nancy Kingsbury

They have helped me slowly but surely to get out of debt & give me a peace of mind which gives me a better attitude.

3 years ago

Reply from Freedom Debt Relief

We're so happy to hear you see the light at the end of the tunnel, Nancy. Our process does require patience from our clients and we are more than grateful for yours as well. Your Client Dashboard is a great tool to use when monitoring your progress. You can also chat with us you have any questions. Thank you for choosing Freedom Debt Relief to serve your financial needs!

Apr. 24th, 2020

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Verified Customer

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Yvonne

The best decision we ever made, they are experts in what they do.

3 years ago

Reply from Freedom Debt Relief

We're so happy to hear you see the light at the end of the tunnel, Nancy. Our process does require patience from our clients and we are more than grateful for yours as well. Your Client Dashboard is a great tool to use when monitoring your progress. You can also chat with us you have any questions. Thank you for choosing Freedom Debt Relief to serve your financial needs!

Apr. 24th, 2020