Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Elizabeth Moellmer

Freedom has been up front and honest about the entire process and have worked hard to work on my debt.

5 years ago

Reply from Freedom Debt Relief

We will continue to work hard to get you to your debt-free future, Elizabeth. You are off to a very strong start. Congratulations! Please be sure to call or email client services with any questions about your account. Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2019

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Verified Customer

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Elaine Isaacson

Good, I was told what to expect and I was prepared for the results. I have had to make changes along the way and I had help to do so.

5 years ago

Reply from Freedom Debt Relief

It is always great to hear clients share the expectations of our program were properly set. Thank you so much for sharing this! We're also glad to hear how supported you feel while enrolled with us. Be sure to visit your client dashboard at to stay on top of any important updates. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Mar. 26th, 2019

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Verified Customer

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Jodi Beavers

everytime I call for information, they are very patient and very informative on the answers that they give.

5 years ago

Reply from Freedom Debt Relief

That is wonderful to know, Jodi. Thank you so much for sharing! We hope to continue providing you with a world-class customer service experience each and every time. Be sure to visit your client dashboard at to stay up to date regarding the details of your account. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Mar. 26th, 2019

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Verified Customer

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Virginia Weddle

The service is easy to use and beyond my expectations and gives me peace of mind for a new beginning

5 years ago

Reply from Freedom Debt Relief

Amazing! Hearing you say our service is providing you with peace of mind is absolutely rewarding. Thank you so much for sharing. Keep in mind you can view your account details at anytime by logging onto your client dashboard at . There is a live chat option available for you as well. Thank you for being the best part of Freedom Debt Relief.

Mar. 26th, 2019

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Verified Customer

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Kathy

I am satisfied. Have had one bill in the process of being paid so far and the savings was more than I excepted.

5 years ago

Reply from Freedom Debt Relief

That is always great to hear, Kathy. Congratulations on your first settlement with us! Keep in mind you can take a peek at your progress at anytime by logging onto your client dashboard at . Thank you for allowing Freedom Debt Relief to accompany you on this journey!

Mar. 26th, 2019

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Verified Customer

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Janet R Rojahn

All aspects of the program have been thoroughly explained and carried out....Customer service has been exceptional

5 years ago

Reply from Freedom Debt Relief

All great news, Janet. Thank you so much for sharing! Keep in mind you can also view the details of your account at anytime by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Mar. 26th, 2019

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Verified Customer

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charles tyler

great service, very nice, very product with getting back, and working with bill collectors return emails.

5 years ago

Reply from Freedom Debt Relief

This is great to hear, Charles. We are overjoyed to provide the best service to all of our clients and we will continue to assist you in every way we can. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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Karen Steele Pinnacle, NC

I'm halfway at getting settlements in place. It's taken time but I'm overall satisfied at this point.

5 years ago

Reply from Freedom Debt Relief

Excellent feedback, Karen! We want to congratulate you on your success thus far and we are looking forward to resolving your future accounts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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DT Edgewood, MD

They made me feel like I was not alone in this. They are very kind and supportive to me all the time.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing, DT. Freedom Debt Relief is glad to support you throughout your journey in becoming debt free and we are confident you will very successful in the near future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Verified Customer

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Mary Strahlendorf Oconomowoc, WI

They have been very helpful and kind. Explained everything in detail and when we got nervous they calmed us down

5 years ago

Reply from Freedom Debt Relief

We appreciate the feedback. It has been our pleasure to accompany you on this journey. Feel free to contact us in client services anytime reassurance is needed! We are available 7 days a week and we are here to support your every step. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 19th, 2019

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Verified Customer

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Antonio Lee, FL

They have been very good every time I call. They always respond to my questions and they have a very nice attitude too.

5 years ago

Reply from Freedom Debt Relief

That is because we're happy to assist you, Antonio. Thank you for sharing the positive experiences you've had with us. As you continue the journey, keep in mind you can monitor your progression by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

Mar. 16th, 2019

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Verified Customer

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John New Hyde Park, NY

I get emails every month on the status and they worked out some good arrangements. They do a really good job.

5 years ago

Reply from Freedom Debt Relief

We're glad to hear you are pleased with our negotiation efforts and the settlements we've obtained on your behalf. If you ever have any questions regarding your ongoing settlements, please do not hesitate to reach out to us and let us know. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

Mar. 16th, 2019

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Verified Customer

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Anonymous Kingsport, TN

They have been very cooperative and nice to me. They've settled a couple three for me right now already.

5 years ago

Reply from Freedom Debt Relief

Congratulations on your settlements! We're always willing to work with you and any time you have questions, please feel free to reach out! Our team is available seven days a week and can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 15th, 2019

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Verified Customer

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Geneva Randallstown, MD

I like the service and the way it is given. They are doing exactly what they said they were going to do.

5 years ago

Reply from Freedom Debt Relief

This is amazing, Geneva. We are happy to take control of your debt and provide you with amazing results. Keep up the great work, success is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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Alice

Easy and very understanding. Their people help in anyway they can and make sure you understand everything.

5 years ago

Reply from Freedom Debt Relief

That's right, Alice! We care about our client's success and we're here for you every step of your debt-free journey. Please continue to reach out to us when you have questions or need assistance with your account. Our client services team is here to help and can be reached by calling g (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Anonymous

Somewhat good ! I am tired of creditors calling, I know the plan is for 4 years, but I thought the creditors calls would have stop after being on the plan for a year ,

5 years ago

Reply from Freedom Debt Relief

Thank you very much for your honest review. You may experience some phone calls if your creditors send your account to a 3rd party collections agency. If a creditor does this, the new collector will most likely reach out to you. We apologize that you're experiencing those creditor calls still, however, we can confidently say that as you progress, they should eventually cease. If you have any additional questions, we encourage you to reach out to our client services team. Give them a call at (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Christine Stoutermire

It have been a very great experience. They listen and get results , I am very pleased with the company.

5 years ago

Reply from Freedom Debt Relief

We're thrilled by your positive feedback, Christine! We always enjoy hearing about our client's success! Should you have any questions for us about your account in the future, please feel free to reach out to client services! Give them a call at (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Janice

Pay off bills it's ok but I expected my bills to be paid of ASAP and not get the harassing calls and my bills going up because they aren't paid

5 years ago

Reply from Freedom Debt Relief

We appreciate your honest feedback. We do apologize if the proper expectations were not clearly set for you. We are not a debt loan consolidation program. What we do is negotiate with your creditors, reducing the amount of debt owed. Our main goal is to save you money while resolving your enrolled debt balances. In order to negotiate, however, we need sufficient funds to be available in the dedicated account. This is the purpose behind the monthly deposits you're scheduled to make.

Understandably, receiving an influx of creditor calls can be quite concerning. On your client dashboard, you will see helpful videos. These videos speak to how to handle the creditor calls as well as what to expect when newly enrolled in our program. When you have a moment, take a look at the information we've provided. You also have the option to chat with us live if any questions come up. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Mar. 14th, 2019

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Julie

very helpful but it ruins your credit. waiting for a payoff takes a while but they are easy to contact and friendly for the most part

5 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, Julie. Yes, a debt settlement company like ours can cause a negative impact on your credit report. The good news is that as you progress through our program you should see your score rise. If you have any questions for us along the way, please reach out to us! Our client services team is here to help and can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Renee Kenyon

They were very helpful and explained everything step by step and made my life so much less stressful!

5 years ago

Reply from Freedom Debt Relief

We're happy that you're receiving the help you deserve, Renee! We're here for you at each milestone you reach and any time you have questions, please reach out to our client services team. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Pearl McCaskill

So far I have had a good experience. When questions would arise someone was always available to help me.

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Pearl. We are happy to hear you have had a great experience so far and we will continue to answer any questions or concerns you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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Wendy

FDR is literally FREEDOM. I have a huge weight lifted off of my shoulders. They are on my side without judgement.

5 years ago

Reply from Freedom Debt Relief

We don't only help with financial relief, we help reduce the stress that comes with overwhelming debt, Wendy! We're excited to be working with you to help you put your debt behind you! Any time you have questions for us, please feel free to reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Wanda Ottenbacher

We were always updated on our progress. Any time we had questions there was someone there to help us. Great company!

5 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Wanda! We're happy to hear that you're pleased with your progress! We're excited to see you reach your financial goals and any time you have questions for us, please don't hesitate to reach out! Our client services team is available seven days a week by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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James Jackson

They provide excellent service. They did an outstanding job. I felt very comfortable and enjoyed the experience.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback with us, James! We love to hear about our client's success! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at [email protected]. Thank you for choosing Freedom Debt Relief!

Aug. 5th, 2020

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Verified Customer

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Annie

Every time I called and talked to them they did their best to answer. You don't have to wait too long.

5 years ago

Reply from Freedom Debt Relief

We appreciate you sharing your experiences with our client services team. We hope to continue surpassing your expectations as you continue the journey with us. Keep in mind you can also chat with an advocate when logged onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Mar. 11th, 2019

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Verified Customer

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Anonymous Chesapeake, VA

They answer my phone calls quickly and give me good answers. They're doing a great job of taking care of my issue.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing! We hope to continue providing you with an excellent experience while in our program. Keep in mind you can view the details of your account at anytime by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief. Here's to your financial success!

Mar. 11th, 2019

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Verified Customer

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Carl

Sometimes you have a hard time getting a hold of the right person. They've been very helpful and answered every question I had.

5 years ago

Reply from Freedom Debt Relief

We apologize for any frustration caused on our part, Carl. Our goal in client services is to address all of our clients' concerns during their initial phone calls to us. It's disappointing to learn you've had to make multiple attempts to get the assistance needed at that time. In the future, we hope to promptly answer and address any questions or concerns brought to our attention. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs!

Mar. 11th, 2019

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Verified Customer

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Mary Houston, TX

The customer service understands us and every time you call, you get a person to talk to you. They are understanding.

5 years ago

Reply from Freedom Debt Relief

It is our pleasure to assist you with every call, Mary. Thank you for sharing the positive experiences you've had when speaking with client services. We hope to continue providing you with excellent service. Keep in mind you can also chat with a live advocate when logged onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals.

Mar. 12th, 2019

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Verified Customer

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Juanita Middletown, VA

The customer service is always there for you. They're constantly working with you and trying to get a settlement.

5 years ago

Reply from Freedom Debt Relief

We're glad to know that you appreciate our negotiation efforts. We work extremely hard to obtain the best settlements possible for our clients. Congratulations on the success you've seen so far. We hope to continue providing you with an excellent customer service experience throughout your entire journey with us. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 12th, 2019

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Verified Customer

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David Sullivan

Good work! Good record keeping. Pleasant to communicate with all the people I have communicated with.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing, David. We are happy to keep you up to date with any new information on your account and we wish you the best through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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P. Bradford

It didn't take long to get started within the program. Things continued to go smoothly until the end, where things slowed down a bit.

5 years ago

Reply from Freedom Debt Relief

We appreciate your honest feedback as this helps us clear up any concerns. We never intend to prolong your debt relief program as we work hard to make sure you're completed from the program around your estimated debt free date. If you're seeing a delay on your accounts it can be that we're waiting for funds to build up in your dedicated account to be able to negotiate along with also waiting on the creditor to agree with our settlement. We encourage you to please reach out to our client service department at (800) 655-6303 so one of our client advocates can go more into details about your account with us. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Marilyn Hunter

Freedom Debt has been very patient with medical situations I have had and have been very courteous to me.

5 years ago

Reply from Freedom Debt Relief

Hello Marilyn,

We are honored to be your debt settlement program and assisting you in becoming financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Lois Grimes

Freedom Debt Relief is a great company! They helped me to resolve my debt problems and gave me more peace of mind.

5 years ago

Reply from Freedom Debt Relief

Lois, we appreciate your positive feedback and look forward to continuing the great experience throughout your graduation path! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Sean l sell

It's a good company. They did what I needed to do. Helped me out. A little misleading with the fees and charges, but otherwise good.

5 years ago

Reply from Freedom Debt Relief

Dear Sean,

We appreciate your honest feedback and we're glad to hear we were able to address your concerns. We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Ramone Kareem Wilson

It has been a rewarding experience and it has taken me from the brink of stress to working to become debt free.

5 years ago

Reply from Freedom Debt Relief

We're happy to hear that you're moving forward positively, Ramone! Keep up the great work and any time you have questions for us, please reach out to our client services team! We're here to help and can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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Wilma Payan

Very satisfied. I feel very confident and comfortable with all communications I have experience with customer service.

5 years ago

Reply from Freedom Debt Relief

We're glad to hear it, Wilma! We're here for you every step of the way and any time you have questions about your account, don't hesitate to reach out to client services by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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Linda Coatesville, PA

It took me a while to understand how everything was going to work. They keep me informed through email, text, and phonecalls.

5 years ago

Reply from Freedom Debt Relief

Hello Linda,

We appreciate you sharing your review. We are very pleased to inform you of our program and to keep you updated on your account. We want the best for you and we are looking forward to seeing your success! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019

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Verified Customer

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Robert A Corshia Carver, MA

They are always on time with what they are doing. It was very good that I signed up with Freedom Debt Relief.

5 years ago

Reply from Freedom Debt Relief

Thank you, Robert, for your terrific review! We strive to provide all clients with world class customer service. It's our pleasure to be able to assist our clients with their debt and lead them to financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 14th, 2019

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Verified Customer

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Lynn Port Isabel, TX

Customer service is not rude or pushy. They work hard on helping us bring down our debt and fix our credit.

5 years ago

Reply from Freedom Debt Relief

We appreciate your review, Lynn. At Freedom Debt Relief, we have your best interest in mind and we will continue to provide outstanding service. We are pleased to resolve your accounts because we want you to become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019

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Verified Customer

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Anonymous Tampa, FL

They are consistent with emailing me and letting me know the progress of my account. They have been very courteous and patient.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your review! Freedom Debt Relief is glad to inform you of any new information on your account and we will continue to provide outstanding customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019

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Verified Customer

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Robert

They do a good job. It really does reduce your debt. I feel a lot better because I don't have calls every day.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your review, Robert. At Freedom Debt Relief, we do our best to provide significant savings on every account and we are very glad to ease your mind while doing so. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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Verified Customer

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Nick

So far they are doing very nicely. They offered us a very fine plan and they got help to us straight away.

5 years ago

Reply from Freedom Debt Relief

We're so glad to hear that the financial plan we've created for you is an affordable option to resolving your debt. We appreciate you allowing us to guide you on this journey. Please know we are here 7 days a week to answer any questions that come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Feb. 26th, 2019

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Verified Customer

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Jessica

They are on track with everything. They notify us with emails or calls whenever anything changes. They are very good.

5 years ago

Reply from Freedom Debt Relief

Thank you for your review, Jessica. At Freedom Debt Relief, we strive for the utmost service and we are glad to keep you updated with any new information on your account. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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Verified Customer

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Brian

They are working hard to help us out. I can check everything online every day. It has been a very positive experience.

5 years ago

Reply from Freedom Debt Relief

Brian, we appreciate your positive review and sharing with others of how great of an experience you've had with our company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Verified Customer

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Tracey

Customer support is very courteous, patient, and informative and they are willing to help you without judgement.

5 years ago

Reply from Freedom Debt Relief

Thank you, Tracey, for your incredible feedback about our client service department! You couldn't have said it any better and we're glad you have witnessed great customer service with our company. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Verified Customer

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Lindsay

They were able to help me in a very good time frame and are always very willing to answer mty questions.

5 years ago

Reply from Freedom Debt Relief

Lindsay, your encouragement feedback towards our company is very much appreciative! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Jeff Morongo Valley, CA

Customer service is very available. They are actually taking care of my credit and lowering my part.

5 years ago

Reply from Freedom Debt Relief

Jeff, we admire your fantastic feedback and we're happy to be your debt settlement company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Verified Customer

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Kyle Fort Edward, NY

The new website is a lot better so I like it a lot. They are pretty attentive to everything what we need and really helpful.

5 years ago

Reply from Freedom Debt Relief

Hello Kyle,

Thank you for your positive response. We will continue to assist in working all of your accounts in the program. Success in becoming debt free is coming soon! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Verified Customer

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Robert R Tucson, AZ

They are pretty accurate and whenever they make a settlement, they let me know. Customer service is very knowledgeable.

5 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, Robert. We are a bit concerned about the change in the fees you mentioned. Therefore, we would like an opportunity to discuss these concerns further. A team member will be reaching out to you shortly. Thank you.

Oct. 10th, 2018

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Verified Customer

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Julianna Yuma, AZ

Customer service has been wonderful. Whenever I call to ask a question, they answer me or get back to me.

5 years ago

Reply from Freedom Debt Relief

We appreciate your recognition, Julianna! Our team works hard for our clients and they're here to support you through each step of your journey with us. Any time you have questions about your account, please feel free to contact our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019