Since their founding in 1998, Debt Rx has settled millions of dollars in debt. The company goes to lengths to offer support for a various clients, even employing Spanish-speaking debt experts to assist those who prefer Spanish. It has a $7,500 minimum debt requirement, which is low for the industry.
Debt Rx fees range from 15 percent to 25 percent. Debt Rx is certified with the IAPDA as a Bronze Member. Its services are available in 38 states and Washington, D.C.
Founded in 1998, Debt Rx is one of the oldest names in the debt settlement industry. That experience means more relationships with more creditors and (hopefully) more favorable settlement terms for clients.
One way this experience manifests itself is in the information presented on the website. Debt Rx clearly states that debt settlement isn't for everyone and that it requires a minimum debt of $7,500.
If Debt Rx thinks debt settlement isn't right for you, its representatives will be upfront with you. The company makes sure to offer you with the proper service to fit your needs.
Its commitment to finding the best possible solution for all of its potential clients means that potential customers don’t need to worry about being pushed into debt relief options that they don’t fully understand or choose for themselves.
Debt Rx provides several great services. The company offers an online dashboard that allows customers to easily manage their accounts. Another excellent service offered by the company is an online debt calculator to help consumers calculate how much debt they will pay, without a settlement, over the course of their lifetime.
Customers may also speak with a representative over the phone. Clients have expressed appreciation for the free consultation and fluent Spanish-speaking customer service agents.
Debt Rx promises a money-back guarantee. If the company is unable to produce results, it will not charge a fee. In addition, the company charges $0 in fees until after a settlement is reached. However, it does not guarantee that your debt will be lowered by a specific amount or percentage.
Debt Rx is only available in 38 states and Washington, D.C. Potential clients who live outside of these states will have to seek alternative debt settlement companies. However, if you’re in an area that Debt Rx services, it is a good option to consider.
Debt Rx's fees range from 15 to 22 percent, which is typical for the industry. While a percentage of the debt can be pricey, the top of Debt Rx’s fee range is lower than some of its competitors.
While working with Brian H, he always made sure to keep me updated.
Richard C Beal
Brian was very easy to work with and ask the proper questions and answered any that I had. His boss should give him a big raise.
They were awesome very friendly and very helpful
They made the process very easy to follow. I am very pleased with company, and I highly recommend Debt Rx , for help with financial issues. Better than bankruptcy process.
Great customer service when it came to resolving my issues. I recommend Gina for her precise resolution expertise skills! Thank you!
we had a pleasure working with Geina. every time I or jeff had a question she responded with a clear and professional manner. she is a jewel and a asset your team
Daisy E Moore
Fast, and excellent service. Great customer service.
Best experience! Brian was very easy going and made things extremely easy for me! Definitely recommend!
My dealings with Christine were what makes a rough situation into one that I see the light at the end of the tunnel moment. She is your private cheering squad that keeps you going that you can do this and there is an end. I think she happier than I was when I was done. Thank you!
I worked with Jon G. As a first time caller, I didn't know what to expect. With our current finances, I knew we needed help to pay off our debt. Jon took the time to explain everything, how the company works to lower the amount of debt and will work with our creditors, to settle accounts. We just started, but I'm very impressed with Jon's helpfulness and patience in explaining everything and answering my questions. Thank you Jon G.
The company did as they promoted. They called frequently. They answered all Email and called if they had further questions. They kept me informed.
Reply from Debt Rx
Sep 08, 2020
Thank you for taking the time to share your experience. Congratulations on becoming debt free!
Jon was wonderful and kind made me laugh at time thank you very much Jon
Cheri M. Franks
They work hard with creditors to resolve debt. Ginna is and has been outstanding job working hard to resolve my debt. Much appreciated. Great Job!
Tanisha from your company was very helpful. she answered all my questions and was very nice. very knowledgable. She made me comfortable about the help I can get from your company. Thank you so very much
Very patient with me. Everything explained & taken care of for me.
Very professional and they make sure you are taking care of
Euginia was so patent & helpful. We felt confident we made the right decision to go with Debt RX.
Very nice people to work with. Helpful and non-judgmental.
Long process. If your looking to get out of debt, it works.
An amazing Customer Service. Tanisha P was able to explain the process clearly and convinced that her program was the best. When she finished I had no doubt that she was right. Tanisha P is amazing! She deserves a 10 .
Slow to start but almost at the end and it has been great to work with them!! My husband and I have been working with DSG since December 2017. At first we did have a problem with not being informed enough, we almost cancelled our services with them! Then Justine spoke with us and explained that we would be kept up to date more! She kept us VERYupdated and in the loop with what was going on. Then something happened and the calls and being informed stopped! That is until Christine!! This lady has rocked!!! She has kept us MORE than updated and informed!!! She has helped keep us sane with the end in sight!! I think she is the only one who has been able to get anywhere with a company that has been giving them problems since we signed on with the DSG program! All I know is that we hope and pray to get to finish our program while working with Christine!! She is awesome and gets things done!!! Thank you for putting her on our cases, she has excelled and then some!!!!
Reply from Debt Rx
Apr 22, 2020
Great feedback Kayla! We genuinely appreciate it and we’re glad to hear that you’re happy with our services. If you need anything or have questions, please reach out to Customer Service at 1-800-395-5353.
Dept RX is a recommended company for dept free. They walk you through in every step. Thank you guys so much for your help. Josh was a good person to contact.
Any and all questions were answered to my satisfaction
Brian was very helpful throughout the whole sign up process and explained everything so that I was about to understand.
Dina Pet Lover
I like the way they explain everything and gave you the options up front of the programs they have available to suit your needs The Debt Specialist was able to set up a plan and I was able to view and download all the paper work they provided I feel confident they will help me with my debts
So far, the service with Brian was great. He explained things and was courteous
It was awesome. Tanisha is awesome and very helpful and should get a raise. She was very informative, had lots of patience with my husband and I.
They got things done and did it very well
So I worked with Ms. T last night and she gave me top 100 customer service. From explaining to me all of my options, to just letting me know that I will have help every step of the way.
Jeffrey S Wood
They were very helpful with the handling of my financial issue.
My experience has been wonderful with DebtRx. I am working with a knowledgeable and helpful representative Mr. G. He has gone above and beyond to answer all my questions. Highly recommended them and him.
Very thorough and helpful. Very fast and easy application process.
Susan B Brocato
Tanisha was very professional and reassuring, great information. I would recommend to others
Debtrx helped me and my family to get out of debt. Without their help we would still be struggling. They are a super nice group who always are there for you. Very patient, always answered my calls. Never thought I would get out of debt. Thank you debtrx!!! Could not have done this without your help.
Reply from Debt Rx
Jan 07, 2020
Patsy, We’re delighted to read your feedback! Thank you for taking time to share your positive experience. We aim to provide the perfect debt relief for each customer! And congratulations on becoming debt free.
Jon G made me feel taken care of from the beginning of our call. I felt safe with signing with the company. Thank you
Very understanding of situations people get into and are very helpful and answer any questions you may have.
Reply from Debt Rx
Jan 06, 2020
Thank you, G! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the relief you needed.
Felt reluctant at first to enroll but was the best decision I could've made.
Reply from Debt Rx
Jan 06, 2020
Thank you for your feedback Patricia and thank you for putting your trust in us! Congrats on ridding yourself of credit card debt! If you need anything or have questions, please reach out to Customer Service at 1-800-395-5353.
Everyone is very good at working with you
Debt RX was great in helping settle my accounts, no surprises or changes during the program. I was informed quickly when account offers were ready to be settled. Thank you, I am now debt free.
Working with you guys was fun and maybe I can recommend you to people who have the same problem paying their debts.
It was a good experience to work with this company. I had amazing customer service from the first person I talked to to the specialist handling the negotiations with my creditors. Thank you for making this experience worry free.
The people at Debt Rx really worked hard for me and acted like they cared about me, may family and helping us to get out of this situation. I would recommend this company to anyone that needs help settling debt.
Mark Bryan Kopelov
Very professional,kind, and caring people who truly care about helping you get debt free. A wonderful company DSG is I would recommend them to anyone struggling with debt.
Very good, Jon explained everything very well. Great customer service. Jon helped me out in a big way. Thank you Jon
Everyone that I have dealt with has been very courteous and helpful. I am and have been very pleased to have used your services and have recommended you to a couple of other people that I know. Thank you.
Friendly , comprehensive service. They appear to really care about you.
Kyle was wonderful in helping me with solutions to my debt. I feel like a weight has been lifted from my shoulders and am on my way to being debt free! Thanks!
The workers do what they say they are gonna do to get you out of debt.They do it in a short period of time.I thank them so much for helping me.
Jon was polite Patient and very professional
This is my first time ever doing this but I would say everything went very well the people in your company that I was dealing with were very understanding, helpful , & patient.