Since their founding in 1998, Debt Rx has settled millions of dollars in debt. The company goes to lengths to offer support for a variety of clients, even employing Spanish-speaking debt experts to assist those from different circumstances. It has a $7,500 minimum debt requirement, which is low for the industry.
Debt Rx fees range from 15 percent to 25 percent. Debt Rx is certified with the IAPDA as a Bronze Member. Its services are available in 35 states and Washington, D.C.
Founded in 1998, Debt Rx is one of the oldest names in the debt settlement industry. That experience means more relationships with more creditors and (hopefully) more favorable settlement terms for clients.
One way this experience manifests itself is in the information presented on the website. Debt Rx clearly states that debt settlement isn't for everyone and that it requires a minimum debt of $7,500.
If Debt Rx thinks debt settlement isn't right for you, its representatives will be upfront with you. The company makes sure to offer you with the proper service to fit your needs.
Its commitment to finding the best possible solution for all of its potential clients means that potential customers don’t need to worry about being pushed into debt relief options that they don’t fully understand or choose for themselves.
Debt Rx provides several great services. They offer an online dashboard that allows customers to easily manage their accounts. Another great service offered by the company is an online debt calculator to help consumers calculate how much debt they will pay, without a settlement, over the course of their lifetime.
Customers may also speak with a representative over the phone. Clients have expressed appreciation for the free consultation and fluent Spanish-speaking customer service agents.
Debt Rx promises a money-back guarantee. If they are unable to produce results, they will not charge a fee. In addition, they charge $0 in fees until after a settlement is reached. However, they do not guarantee that your debt will be lowered by a specific amount or percentage.
Debt Rx is only available in 35 states and Washington, D.C. Potential clients who live outside of these states will have to seek alternative debt settlement companies. However, if you’re in an area that Debt Rx services, it is a good option to consider.
Debt Rx's fees range from 15 to 22 percent, which is typical for the industry. While a percentage of the debt can be pricey, the top of Debt Rx’s fee range is lower than some of its competitors.
This is my first time ever doing this but I would say everything went very well the people in your company that I was dealing with were very understanding, helpful , & patient.
Excellent customer services and, I was able to reduce by debt with a monthly payment that was affordable.
I was really nervous but I spoke to Brian and he was amazing! He really has a grasp of his profession. I confident in the program he recommended for me and I know I made the right decision. If anyone out there is in a similar position I would certainly choose Debt Rx.
The representative I spoke with was very professional and answered all my questions. He made me feel very relaxed and comfortable. I will be glad to go with your company for my financial needs.
Brian was amazing!! He truely is!! He made me feel actually like we were old friends. I was dreading this because of my mounting debt be he answered all my questions so good i feel like an expert now!!
So far my experience has been wonderful , very informative and very helpful
Brian was amazing! Answering questions and very helpful walking me through the process
They helped me save money and handle my current debt situation better. And i am very happy with their services so far.
My bills were becoming more than I could afford and Debt Rx was able to consolidate my credit cards , medical and loans to one easy payment that fits within my budget.
I had called several other debt consolidation company's and for one reason or another they could not do anything for me and kept transferring me to other places. So I looked up top 5 debt help places and Debt RX was right in first place. I got a call from Josh Yonce and he listened attentively to my concerns and said there would be no problems. Everything went smoothly and cannot wait to do more business .
I was ve;ry doubtful about going to this extent but I was struggling to make payments and could not keep it up. After retiring my income was substantially reduced. The representative I spoke with was very understanding and had the answers to my questions. He made me feel like this is a wise decision and that I was not cheating the creditors out of any money. They were just getting the money owed at a much lower interest rate. Instead of looking at using all my retirement funds and trying to keep up with payments, I would be able to free up some of my monthly income to pay for necessities which I had not been able to afford.
Great service. Customer service was fantastic
Excellent service and especially Tori. She helped me set up everything every step of the way.
I found it to be very professional also any questions I asked were answered completely. My contact seemed quiet knowledgeable and friendly. I even received call to make sure I understood the particulars . It all was a pleasant experience!
Brian was very professional. He ensured me that I was in good hands.
You have been a great help in relieving the pressure of my debt settlement. Your personnel are friendly and professional.
The staff was very helpful and helped to get what needed to be done
The starting conversation was really great. I am looking forward to them handling my debt.
So far I have found it easy to set up and the service rep courteous.
Tyrea has been keeping us informed she is very professional and helps us understand the process
I was pleased with the service by Debt Rx. The staff was professional, knowledgeable, courteous, and diligent. Thank you!
Very informative and stays on top of things..
The people at Debt Settlement Group are very friendly and easy to work with. They helped me settle my debts quickly and efficiently. I had no stress from debt collectors and they helped me to bring my credit up. I am very pleased with the help they gave and I would use them again, most definitely. Thank you Tamara Singh
Tori was very patient and helpful in getting this process started. pleased with the process altogrther
My Mom is just at the beginning of this process. She is 77 years old and has had a lot of questions before committing to this process. Josh has been awesome. He received several phone calls from us and was kind and informative and VERY patient. If everyone else my Mom will have to talk to is as kind and understanding as Josh.............she should have no problems.
Very intelligent with detailed information and very nice and helpful.
The company works hard for you, they are a great help! Consistent reminders to make sure their customers aren't being harassed by creditors - and swift responses to customer's needs.
Reply from Debt Rx
Jun 28, 2019
Great feedback, Lauren! We genuinely appreciate it and we’re glad to hear that you’re happy with our service!
Always professional and customer oriented. My highest recommendation is given for this company.
Very flexible with payments. They let me skip when needed.
Spoke to an agent, gave me some options, I chose bankruptcy is the best for my situation. Appreciate their cander.
Because of DSG, they helped ease stress and save lots of money. DSG employees were very courteous, polite, knowledgeable and acted in a Professional manner. I would certainly highly recommend them to all of my friends . It has been a rewarding experience.
Reply from Debt Rx
Jun 11, 2019
We appreciate your feedback, Karen! We aim to provide the best service and value for our customers!
Debt RX Has been amazing for me. They take the time out to talk to you about your account, they are prompt, professional and have an amazing staff. I had a lot of debt that I couldn’t seem to manage on my own so I started looking for options. DEBTRX came up as an option and I was sold based off my first conversation with the representative that signed me up. So thorough and clear I felt relief immediately just based off one conversation. If you have debt do yourself a favor and hand it over to Debt Rx they will put your mind at ease and you’ll walk away debt free without having to do it on your own!
Reply from Debt Rx
May 28, 2019
Deb, We’re delighted to read your feedback !! Thank you for taking time to share your positive experience. We aim to provide the perfect debt relief services for each customer!
I have worked in-depth with this company, trying to settle my debts in a timely manner. Every employee, without exception, has been highly professional, caring, and always ready and available to help at a moment's notice. They made a sensitive subject (debt relief) seem like it wasn't devastating. Thanks so much!
Reply from Debt Rx
Apr 29, 2019
Thank you, Anna! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.
THIS IS NUMBER ONE COMPANY AND FRANCISCO M WAS THE BEST EXPLAINED EVERYTHING EVERY STEP I WOULD RECOMMEND HIM TO EVERYONE
I highly recommend Debt RX Debt Settlement Group I give the program 10 Stars They got me through a terrible time in my life . Great Customer service Monthly calls to talk about were I at in the program My Debt financial advisor was a great help to me every Step with my debt Payment were fit to my Monthly Budget Thank You
I highly recommend you with 10 stars you help me get out of debt
Absolutely professional and kind representatives. They made me at ease on the first call. Got me out of debt in a timely manner and soonwe than I expected. Thanks y'all!
They are very helpful and have great customer service.
I would highly recommend DSG for debt relief, the caring and compassionate staff put their clients at ease and treat them like family. I give them 20/10. Exceptional!
This was the best customer service I have encountered in a long time!!!! I felt embarrassed that I even had to use a Debt Settlement company, however, Debt RX relieved that feeling immediately. Upon enrollment into the program I initially spoke with Pat, she reassured me that I was not doing anything wrong and that they were going to take care of me. Then I was contacted by Justine and she too made me feel like family as she guided me through all the steps like a momma bear to her cubs. The professionalism of Justine was beyond excellent as she kept me informed regularly, not once did I feel confused or left wondering what was going on. The quality of work from Justine was just awesome, the results speak for themselves. AMAZING!!!!!! I'm sorry but 5 stars does not do justice for Justine, Pat, Leniqua and the rest of the staff that was involved. Debt RX should be given a Presidential Award of Excellence because they truly are helping change people's lives for the better! If anyone in my circle of family and friends ever find themselves drowning in unsecured debt, my lifeline to them without hesitation will be to call the Debt Settlement Group, also known as Debt RX. Thank you so much for your time, effort and sincere Professionalism. I mean that from the bottom of my heart.
My experience with DebtRX has been a good one, filled with expertise, compassion, excellent work and answers to my million questions. As a senior citizen, this period has been difficult, but your assistance has been of the highest quality. Thank you for saving my life!
Reply from Debt Rx
Jun 11, 2019
Many thanks for the feedback, Bette! We’re pleased to hear you’re satisfied with our service. If there is anything we can do to improve, tell us about it at [email protected]
Wonderful staff, debt was settled earlier than anticipated, my only regret was not doing this quicker.
Should have done it sooner. Great staff. Debt was settled earlier than anticipated
Everyone was excellent and solve my debt in no time. Thanks everyone.
Honest, Kept you well informed and reachable. Would recommend.
It has been a pleasure working with everyone and knowing a difficult time was made less stressful. This program is one that works and is easy to follow. I appreciate everyone and hope others take this opportunity.
Great explanation of my recent letter & bill from IRS!
They were honest and upfront with me and no upfront fee. I am greatful
Everyone provided excellent customers services. Explained procedures professionally.
They took an horrible time in my life and relieved all of the stress and embarrassment. True professionals. I can't say enough about the people working there or the program. Thank you