Name: Americor
Rating: 4.8

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Sylvia

Great customer service, fast service, knowledgeable

6 months ago

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joe blackwell

Very helpful team helping me to get back on track.

6 months ago

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Johnny Waits Rome, GA

Great customer service every thing explained really well.

6 months ago

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Caroline Clark

llAll they have done so far is ruin my credit and have my creditors call me and harass me. I'm wondering if I made the right choice.

6 months ago

Reply from Americor

I understand your frustration, and I'm sorry to hear that you're feeling this way. We take your concerns seriously, and we want to address them as best we can.

It's not our intention to negatively impact your credit or subject you to creditor harassment. I'd like to emphasize that debt settlement can sometimes have temporary negative effects on your credit as part of the process, but our goal is to ultimately help you find a path towards financial recovery and debt relief. We aim to negotiate with your creditors to reach settlements that are beneficial for both parties.

We are committed to resolving this issue for you and would appreciate the opportunity to discuss the specifics of your case in greater detail. Please get in touch with us at [email protected], so we can work on a solution to alleviate your concerns and improve your experience with our services.

Your feedback is invaluable to us, and we are determined to make things right. Thank you for your patience and for giving us the chance to address your concerns.

Sincerely,
Americor

Nov. 7th, 2023

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Constance Baltimore, MD

I like how you all got me a settlement this past month after three months

6 months ago

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Jonathan

They always check up on me. I love how easy it is to work with them!

6 months ago Edited November 20, 2023

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Delores Brown Clermont, FL

The people were very nice 👌 I appreciate the them!!

6 months ago

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Vitaly Vengerovich Twin Falls, ID

Very knowledgeable and professional Love it

6 months ago

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Dionne Young Candler, NC

Timely arrangement of the financial plan.

6 months ago

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Carlos Myerstown, PA

Good job, I received all the information that I needed

6 months ago

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Scott Callahan Troy, IL

Everyone is there to help you with anything you need

6 months ago

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Victor Rosario Middletown, NY

Love the service Customer service is amazing

6 months ago

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Amie Houston, TX

So far so good. We will see! People are very kind.

7 months ago Edited October 10, 2023

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Lee Springdale, AR

Very professional and they help you every step of the way.

7 months ago

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Carlos Berrios North Miami Beach, FL

“Welcome” call was a rushed reading of a scripted guide. He actually yawned at one point!

7 months ago

Reply from Americor

I want to extend my sincere apologies for the subpar experience you had during your "Welcome" call. Your feedback is essential, and I appreciate you bringing this to our attention.

I'm truly sorry that the call seemed rushed and that you felt the representative was not fully engaged. This is not the level of service we aspire to provide, and I want to assure you that we take your concerns seriously.

To address this issue and ensure a more positive experience moving forward, we are reviewing our onboarding process and retraining our team to deliver a more personalized and attentive welcome experience. Your feedback is instrumental in helping us make the necessary improvements.

If there's anything specific you would like us to address or if you have further concerns, please feel free to reach out directly at [email protected]. We value your input, and we are committed to making sure your experience with us is a positive one.

Thank you for your understanding.

Sincerely,
Americor

Dec. 26th, 2023

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George Dieffenbach Queens, NY

Nice work! Very professional! Good info!

7 months ago

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charlon smith Louisville, KY

It was hard to get in touch with an actual person.vSlow response time to email that are sent with questions/concerns.

7 months ago

Reply from Americor

Hello Charlon, thank for taking the time to share your experience with us. We appreciate your perspective and we are always striving to improve our services. Unfortunately, we cannot locate your contact information based on the provided details, preventing us from reaching out directly to address your concerns. While we wholeheartedly respect your decision to cancel with us, we believe that we can still continue to assist you in your journey to becoming completely debt free. Please get in touch with us via email so we can resolve any issues you may be facing at [email protected]. Best regards, Americor

Sep. 25th, 2023

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Manuel Hernandez Atlanta, GA

The Professionalism and customer service care

7 months ago

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. We're here for you whenever you need us. Best regards, Americor

Sep. 25th, 2023

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Keith Awai Mililani Town, HI

Sincere in him wanting to help and knowing he is there for me.

7 months ago

Reply from Americor

Dear, Keith. Thank you so much for taking the time to write us such a kind review. You can always count on us to assist you! Best regards, Americor

Sep. 25th, 2023

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Audrey Cibolo, TX

Explained everything to my satisfaction and understanding

7 months ago

Reply from Americor

Thanks so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out. Best regards, Americor

Sep. 25th, 2023

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Terrie

I'm understanding everything they are doing for me.

1 year ago

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Steven Trowbridge Benson, AZ

they listened and were non-judgemental. they cared!

1 year ago

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Terry Morrison Little Rock, AR

Never here from them. I need help creditors are calling. Please tell them to contact me, I need help.

1 year ago

Reply from Americor

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.This issue is already escalated to our upper management and someone will reach out to you so we can help you resolve this,Should you have any more questions or concerns, please feel free to email our Customer Experience Manager directly at [email protected]

Jan. 10th, 2023

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Violet Rhodes Detroit, MI

They kicked in rather slow to me, but I will rate them again if possible.

1 year ago

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Elijah

My representative has been really helpful and personable.

1 year ago

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Linda

They're always very friendly and answer my questions.

1 year ago

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Marilynn

The representative was courteous, knowledgeable.

1 year ago

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Arthur Oklahoma City, OK

I am very pleased on how they're helping me

1 year ago

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Suzanne McCool Newburgh, IN

The initial contact was a bit overzealous in what Americor could negotiate

1 year ago

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Gordon Nelson Yell Easthampton, MA

Because I was told one thing and it wasn't done as stipulated.

1 year ago

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Jessie McKnight McComb, MS

Quick to Explain how you gain credit by investm

1 year ago

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Cristina Stroia Kew Gardens, NY

Good customer service, portal easy to use.

1 year ago

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Ric DE Land, FL

Getting notifications about late payments.

1 year ago

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Vickie Okelley Stephens, GA

There really nice people answer every question

1 year ago

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Lisa Theis Hondo, TX

My first person to talk to was so helpful

1 year ago

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Georgia Baker Ballwin, MO

I ended up being sent to collections agency because they didn't inform my creditors

1 year ago

Reply from Americor

We appreciate you bringing this issue to our attention and we are very grateful for the opportunity to respond.This issue is already escalated to our upper management and someone will reach out to you so we can help you resolve this,Should you have any more questions or concerns, please feel free to email our Customer Experience Manager directly at [email protected]

Jan. 10th, 2023

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Verified Customer

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Joyce Elaine Hall Gainesville, FL

They argue way too much. I changed my mind about the loan and what I got was was a sales pitch!!!

1 year ago

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Pamela Skapple Logan, UT

I signed up they are taking my money but no word from anyone

1 year ago

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Paul sharon Allen, TX

They haven't done anything yet. Or at least I haven't been informed.

1 year ago

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Terry Schaefer

Nothing had really happened yet, just a bunch of debt collectors calling me 15 times a day

1 year ago Edited January 10, 2024

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George Kendall Troy, TX

Have not received welcome call left oice mails nobody calls back

1 year ago

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Michael

They're very helpful and efficient at Americor.

1 year ago

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Mary Murphy Hollywood, FL

Trying to work with me when no one else would

1 year ago

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David

They're always there everytime you call or whatever. They were great.

1 year ago

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Jerry

They could answer any question you need to ask.

1 year ago

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Shana R Rivers Vance, AL

Pertinent information about my accounts was not shared in order for me to make the right decision,

1 year ago

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Daniel Bruce Penny Harrison, MI

So far I have been inundated with text messages and calls the were false about settlements

1 year ago

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Jack Lopez-Turner Phoenix, AZ

You were dishonest with me at the beginning of the program and my credit score is not likely to recover anytime soon.

1 year ago Edited January 10, 2024

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Michael

Americor customer service has been very good.

1 year ago

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Stephen Ingro Fairport, NY

Good communication fast response and vary friendly

1 year ago