Name: Americor
Rating: 4.8

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Verified Customer

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Nataly Henderson, NV

Americor cancelled my account without authorization and kept my funds stating it was for fees I accumulated. They mentioned on multiple calls there would be no fees for canceling but went ahead and charged fees and cancelled my account when I clearly asked for information only. They even had in the notes that I had not cancelled.

1 year ago

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Verified Customer

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Julie Dronenburg Greenup, KY

I like that they are helping me, I only wish they would contact all my creditors and let them know what I’m doing.

1 year ago

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Linda Chaney Danville, VA

I've been paying americor since November of 2022, all ive got so far is ruined credit, my credit score was up to where I could get credit noe it has plummeted to the low 400, I wish I never fooled with americor...bill collectors call me all day every day now, ...I'm paying my part, I don't see where they have been doing their part.

1 year ago

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Rebecca

Settlements have taken much longer than implied, this not only dropped my credit score but also have had credit limits on cards dropped by hundreds of dollars, this is upsetting because we had been working very hard to raise our scores up over the last several years. Would not recommend anyone do this.

1 year ago

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Cynthia Johnson Rochester, NY

I really can’t rate this if nothing yet has been done with my creditors. Not even sure when creditors will even begin to start to be paid. It’s like patting someone on their back on a job well done & they never did anything. I feel come back with asking for rating once I see something being done. Thank you on understanding.

1 year ago

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David Bonner Vacaville, CA

Once again they really care about you, they keep you encouraged while you are going though this debt issue.

1 year ago

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Rajae San Tan Valley, AZ

I have uploaded documents I have been doing my part and yet no communication is happening on your end I have tried calling and texting numbers provided and nothing in return. I have gotten calls from collectors and have told them what you have told us to say and yet they claim NOONE has tried to contact them about negotiation or settlement etc.

1 year ago

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Melissa Steele Newport News, VA

Wonderful company that is helping me get control back over my life. They help every step of the way.

1 year ago

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Maurice

I called pursuing a loan that I got postcard in the mail saying I was pre-approved for. Not only did I not get the loan, there was a offer that was never relate to me and they took me straight to debt consolidation which I did not need. Wanted me to stop paying my bills and ruin my credit. So glad I changed my mind

1 year ago

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Danny Collier Jr Richardson, TX

They’ve helped me tremendously by giving me an option to consolidate my debt. My grateful I came across this company.

1 year ago

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Shauna Dayton, OH

They have been great with communication and getting right in my personal case to get things rolling.

1 year ago

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Joe Mountain Avon, MA

I really am impressed with Americor! Already have one debt payed and two are being settled in less then 5 months

1 year ago

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Brent Marchbanks Studio City, CA

I feel like I was lied to. I was told that when the agreement was made with creditors and paid off, the credit bureau would report as "Paid off" but they actually report that it was at a lower amount. This is not my understanding.

1 year ago

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Pamela Vernon, AL

Would not address one of my debts at all. They refused to inform them that they were part of a consolidation ,so I ended up getting sued by them. If that’s what customer service is from this company then I don’t need it..

1 year ago

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Jose Richardson, TX

Americor helped me consolidating all my loans and have worked with me any time ibmve had a question. Thanks Americor!

1 year ago Edited January 10, 2024

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Renee The Bronx, NY

Really love the level of customer service as well as soon they’ve been able to start closing accounts.

1 year ago

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Dawna Bristol, CT

I've only had one payment in credit score hit the dirt and creditors call like crazy! Hope this all works

1 year ago

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Deborah Erie, PA

The representatives make me feel valued. There is constant communication and information available every day.

1 year ago

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Dwayne Banks LA

Thanks to Americor I am basically on my feet again. I should’ve contacted y’all a lot earlier. Thanks again

1 year ago

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Roger Thomas Hill Jackson, TN

I like it so far, I am new only little over a month, but they seem to be helping me. I am sticking with them

1 year ago

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Carol Kizer Lake Havasu City, AZ

Americor has been so valuable to me They have settled my accounts in record time I am very grateful

1 year ago Edited January 10, 2024

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Randy Whittall Antelope, CA

Great people to work with. They walk you through every step and make sure you understand the process

1 year ago

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alinde zane Seattle, WA

I needed some professional, understanding, knowledgeable, patient and straightforward. She was all that and more

1 year ago

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David TX

I’m not saying it’s bad but I am still getting slammed with creditor calls. Just waiting on y’all to move forward with my account Honestly it is too soon to submit a review

1 year ago

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Roxy Henn Suffolk, VA

I signed up with them just a couple of weeks ago, but I am already seeing a change! Thank you for all you do!!!

1 year ago

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Brandon Kiker Kerrville, TX

It’s to early to tell but I will give it five starts because of the communication and the professionalism.

1 year ago

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mohammad La Porte, IN

This program is so helpful and stress relief especially when the creditors don't care about ur situation

1 year ago

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Laura Clovis, NM

Devin is informative, kind, professional, and has made this process feel non-judge mental, and like a huge relief.

1 year ago

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Larry Winchester, VA

so far i like the service im getting from your service reps will go out on limb to help me thanks every one

1 year ago

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Victor Tsinnijinnie Gallup, NM

Nothing more to say but awesome staff. It’s my first time getting assistance and I feel awesome and amazing.

1 year ago

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Jeffrey White Amory, MS

I would at least like to see if you guys are trying to negotiate the items we are going to work instead of only seeing my credit score take a nose dive.

1 year ago

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Charli Renee Phoenix, AZ

From start to finish, the customer service was impeccably good. I am grateful to you Americor for your integrity.

1 year ago

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Nicole Gadson AZ

I don't have any issues so far. They have been very flexible with certain situations and have made this easy

1 year ago

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Wale Akintunde Boise, ID

Really poor communication from the team, issues that were brought up were never really diagnosed/addressed. If not for my own persistent complaints/reaching out the issue would have not be discovered or addressed.

1 year ago Edited March 11, 2024

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Verified Customer

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Sylvia

No one has contacted me nor given any updates!

5 months ago

Reply from Americor

We sincerely apologize for the lack of communication and updates you have experienced. We understand the frustration this has caused and take full responsibility for the oversight.

Your case is of utmost importance to us, and we are committed to resolving the issues you've encountered. We want to investigate why there have been no updates and work to rectify this situation promptly; however, we are unable to locate your information at this time.

Your satisfaction is our top priority, and we will do everything in our power to make sure your concerns are addressed to your satisfaction. Please reach out to us at [email protected] to expedite the process.

Thank you for your patience, and we appreciate your feedback as it helps us improve our services.

Sincerely,
Americor

Nov. 2nd, 2023

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Verified Customer

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M. Toth

Almost over the years cannot settle 2 accounts

5 months ago Edited February 21, 2024

Reply from Americor

We're truly sorry for the lack of resolution and poor service you've experienced despite making multiple complaints. Your feedback is invaluable in helping us improve, and we understand your frustration.

We are committed to addressing your concerns promptly and providing you with the support you need. To ensure a more effective response, please consider reaching out to our Office of the President team at [email protected]. You can express your dissatisfaction and request a detailed resolution to the issues you've raised. It's our goal to address your concerns and provide you with a better experience.

Your satisfaction is important to us, and we appreciate your patience as we work to resolve the problems you've encountered. Please contact us at [email protected], and we will do our best to make things right. Thank you for sharing your feedback, and we hope to improve your experience with us.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Alan Sussman

My contact was canceled by Americor. Looking forward to hearing back from them.

6 months ago

Reply from Americor

Thank you for informing us of your decision to cancel your contract with Americor and your anticipation of hearing back from us. We understand your choice to explore different options and appreciate your transparency.

We respect your decision and hope that you find a solution that best aligns with your financial needs and goals. If you have any further questions or require assistance during this transition, please do not hesitate to reach out to our team at [email protected]. We're here to support you as you make the best financial choices for your situation.

Your satisfaction is important to us, and we wish you the very best in your financial journey moving forward.

-The Americor Team

Nov. 1st, 2023

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Carolyn Hazleton, PA

Customer service was able to assist with filling out my application and worked to help get me into their debt program fast.

1 year ago Edited May 26, 2022

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Merlene Williams North Hollywood, CA

They contact me with settlement agreements.

3 months ago Edited February 6, 2024

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Cheryl Carey Tunkhannock, PA

Very efficient and always there to answer questiond

3 months ago

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Cynthia Pandy Chicago, IL

Americor is very informative and a great job well done!

4 months ago

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Darrin Hopgood Russellville, AR

They were very helpful throughout the whole process

4 months ago

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Charles Owens Mount Olive, NC

The wait was a concern, but the outcome worked out great!

4 months ago

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David Foreman Huntsville, TX

The quickness of reaching settlements is really great!

4 months ago

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Douglas J Kannady O'Fallon, MO

Chelsea was very helpful in thecreating standpoint for loan

4 months ago

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Kai Bublitz

Very helpful and transparent in my case.

4 months ago

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siluan pham San Jose, CA

very friendly customer service. Helps me alot.

4 months ago

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Barbara Woods Sherwood, AR

They took advantage didn’t save us hardly any money ! We were lied to and we were sued by two of debtors!

4 months ago

Reply from Americor

We appreciate you sharing your concerns, and we're genuinely sorry to hear about your dissatisfaction with our services. Your feedback is important to us, and we want to address your issues promptly.

We understand that the outcome fell short of your expectations, and we sincerely apologize for any inconvenience you've experienced, including the legal challenges you faced. We take such matters seriously, and we would like to investigate the details of your case to understand what went wrong and how we can rectify the situation.

Our goal is to ensure our clients receive the support they need, and we want to work towards a resolution that satisfies your concerns. Please reach out to us directly at [email protected] so that we can discuss your case in more detail.

We appreciate your patience and the opportunity to make things right.

Sincerely,
Americor

Dec. 5th, 2023

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Rey D'Angelo Costa Mesa, CA

Excellent service so far. Very informative.

4 months ago Edited December 15, 2023

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Chuck Reichert New York, NY

I didn't find them helpful at all. They processed the application, but were not helpful in closing the deal.

4 months ago

Reply from Americor

We appreciate your feedback and apologize for the frustration you experienced during the application process. Your satisfaction is our priority, and we regret that we fell short of meeting your expectations.

We take your comments seriously and would like to understand more about the specific challenges you encountered in closing the deal. Your insights will help us identify areas for improvement and enhance our services.

If you are willing, we encourage you to share more details about your experience with us at [email protected]. We are committed to addressing your concerns and ensuring a more positive experience in the future.

Thank you for bringing this to our attention, and we value the opportunity to learn from your feedback as we strive to improve our processes.

Sincerely,
Americor

Dec. 1st, 2023