Name: Alleviate Financial Solutions
Rating: 4.9

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Jose G Lopez-diaz Austin, TX

He was very respectful and answered all my questions and provide me with all the information he had for me thanks

1 year ago

Reply from Alleviate Financial Solutions

Jose, thank you for your review!

Sep. 15th, 2023

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JoAnn Spalding Evansville, IN

Cassandra is great, she took the time to explain things to me. Very compassionate person. She needs a raise or bonus

1 year ago Edited November 7, 2023

Reply from Alleviate Financial Solutions

Thank you so much for your review and for recognizing our rep on a job well done! We're delighted to have provided great service and we are gracious for your feedback.

Sep. 15th, 2023

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Ena Mcintyre San Diego, CA

My conversations with you were clear and helpful. You were patient ,kind and knowledgeable. Thank you .

1 year ago

Reply from Alleviate Financial Solutions

Ena, thank you so much for taking the time out of your day to leave a review! We're grateful for your feedback.

Sep. 15th, 2023

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Jeffery Floyd

Warning! These guys are crooks. They catch you when you're in a vulnerable place and they sound very helpful and professional until you find out they're taking 25% off the top for any negotiated settlement amount. They are very good at getting debt collectors to stop calling you but is that really worth 25% of the debt settlement? You decide.

1 year ago

Reply from Alleviate Financial Solutions

Hello, I appreciate you taking the time to share your feedback with us. Our sincerest apologies for the negative experience you have had. Alleviate Is a regulated debt relief company, and we have successfully helped thousands of people resolve their debts. As stipulated in the signed agreement, a earned performance fee of 25% is applicable for each settled account. This fee is only taken once we have performed and obtained a settlement for an enrolled debt. We apologize if this aspect of our process was not adequately communicated or if it has caused confusion. We would be more than happy to review the specifics of your case with you to ensure that you fully understand the breakdown of fees. Please feel free to reach out to our customer support team at 888-879-9777 to schedule a time for this discussion.

Sep. 18th, 2023

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Windy Gregory Fayetteville, AR

Very informative and kind people I’ve delt with so far. Happy to be working with such a kind group of people.

1 year ago

Reply from Alleviate Financial Solutions

Windy, thank you so much for your kind words! We greatly appreciate your feedback.

Sep. 15th, 2023

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Caiti Stenger Houston, MO

Wonderful help! She answered all my questions and made the process informative but also not long and drawn out.

1 year ago

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A Charlotte, NC

Always helpful, flexible and helpful when facing hardships and able to find a way to keep me on track.

1 year ago Edited February 20, 2024

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Kenneth Ricks

Excellent Service!!! Customer Service Representative was very helpful, informative and professional.

1 year ago Edited May 1, 2024

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Elaine Yenkala Ontario, CA

Everyone, including Michael has been very positive and knowledgeable about the program ive signed up for

1 year ago

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Jimward Labranche Elmont, NY

The representative explained step by step the procedure. He was not rushing me if I needed more explanation.

1 year ago

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Maria Flores Laredo, TX

Great service up to now , representatives have been more than helpful ! I really appreciate the attention!

1 year ago

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Michael Shinkle Indianapolis, IN

This representative was very helpful and getting me to the right department so I could reset my password.

1 year ago Edited August 28, 2023

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Joel Gadness TX

Great service by The Estuardo C! Company has kept me informed on process and has been expedient on getting settlements.

1 year ago

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Debra Lawson Fenton, MO

I was really happy with Oscar he made me understand and feel comfortable. He answered all my questions and then some

1 year ago

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Ronnie Brison Somerset, KY

Friendly and responsive. They answer all questions clearly . They settled my first account in 4 months.

1 year ago

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William Boone Terre Haute, IN

Ms W w as very thoroughly explained everything and went over slow enough I could understand and was very helpful

1 year ago

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Marcela Diaz El Paso, TX

Maria R is very nice, professional and helpful. She was patient with me while I looked for my cards.

1 year ago

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Yvonne Barbosa Stockton, CA

Ervin was very helpful, explained everything well. He also checked in the problem I was having with the help email.

1 year ago

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rosa romero San Tan Valley, AZ

He was very professional and very helpful and kept it short and sweet but yet help me out with what I needed.

1 year ago

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Pamela Booker Charlotte, NC

The financial representative was very helpful and knowledgeable and answered all my questions completely.

1 year ago Edited August 24, 2023

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Kay Jones Noble, OK

Dulce did an excellent job making sure I understood each step of the Welcome packet & going over our accounts.

1 year ago Edited August 15, 2023

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Ricky Martinez TX

Your customer service agent Julio was very kind and professional answered all my questions and understood my situation

1 year ago

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Mark Cohen Yuba City, CA

At first I was having a hard time getting my account set up, but now I believe that everything is going to go smoothly.

1 year ago

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abraham chavez LA

Very good company. They explain everything clearly. They guide you step by step to make sure you understand.

1 year ago

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Peggy Jacks Wylie, TX

Ottoman did a great job going through my accounts telling where I stand with all my creditors. Very thorough.

1 year ago

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Agustin Villan

Has answered all my questions and concerns and also gave me details on account to make sure everything was okay

1 year ago

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Polly Rivers Adamsville, TN

The agent was very polite and professional. Answered all my questions and paid attention to my concerns.

1 year ago

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wilson lowery Van Buren, AR

Was a good experience with a good professional gave me all rhe information I need to take care of my case

1 year ago

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amellous mendoza Porter Ranch, CA

Amanda explained every details on my Welcome packet and answered all my questions very well. Thank you for your help..

1 year ago

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Sandra Bender Tallassee, AL

The person I spoke to was very considerate, he took time to make sure if I had any questions he would try to answer.

1 year ago

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Nanette Brinkley Brevard, NC

The overall experience with Alleviate Financial Solutions as been very good. I would reccomend to my friends.

1 year ago

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Andrew Gonzales Phoenix, AZ

Ervin was very informative and professional, answered all my questions and I would definitely speak with Ervin again.

1 year ago Edited September 14, 2023

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Jennifer JACKSON Hattiesburg, MS

I like everything about this young man Jay. He was very helpful and polite. He handled my call with absolute professionalism

1 year ago

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Dr. Charlene Crump Tallahassee, FL

I like the thoroughly brief discussion get me to the point, and answer my questions with complete satisfaction.

1 year ago

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Irvin E McQueen Saint Joseph, MO

Cristian R was very informative with my concerns. He was also very patient . Very nice gentleman to talk to.

1 year ago

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Carlos Gonzalez Dallas, TX

Professional Company, very honest and Enjoy the service. I really was pleased with regular communication process

1 year ago Edited July 27, 2023

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Robert Homestead, FL

Very good customer service especially from Raina O. Empathetic and courteous in taking care of my concerns.

1 year ago

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Darlene Coater Morgantown, KY

Jorge A wwwith Allivate was veery courteous and helpful when reviewing my account. He was very thorough

1 year ago

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Roy Indianapolis, IN

Professional, efficient & excellent management of my time & emotions. Hard decision made easy! Thanks Carlos!

1 year ago

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eleni degelsmith Saraland, AL

I was really impressed with Felix he helped and I didn’t feel judged over my decisions. I strongly recommend him.

1 year ago

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Oral Webb Newport, KY

Your representative Elvis was very, very knowledgeable, and very helpful. You have a fine employee there.

1 year ago

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John Selma, CA

I talked with Julio this morning about portal problems and he corrected the problem fast less than 30 minutes

1 year ago

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Sharon Collins Detroit, MI

Chris was very helpful in assisting me today. He explained everything so i could understand and listening to me.

1 year ago

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Amber Berns Melbourne, FL

Working with alleviate, and specifically Michael L, always makes me feel like my debt is in good hands!

1 year ago

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Jximenez1 San Antonio, TX

Amanda was very patient, knowledgeable, and helpful. She made me feel like I’m doing the right thing.

1 year ago

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Adeline Carrasco Banning, CA

Mr. A was very professional, kind and knowledgeable and went out of way to explain thoroughly questions asked.

1 year ago

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gary ray

The agent was very knowledgeable about the program and everything I need to do to make sure I finish the program

1 year ago

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Anita Diaz Oldsmar, FL

My Experience has been great! I am almost done with my program and my credit score has improved. Thank you

1 year ago

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Lisa Hill Little Rock, AR

Jay was very helpful in helping me understand how Alleviate works and answered my questions without hesitation.

1 year ago

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Corey Ballet Miami, FL

Alleviate Financial very awesome personnel.Astrid F was a very helpful. I recommend this company to anyone

1 year ago