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Alleviate Financial Solutions

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7.7

Overall Score

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Am Tay Louisville, KY

The agent was efficient in explaining the information. Answered all questions and was polite.

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Am! We appreciate your feedback and are happy to assist you.

Nov. 15th, 2023

star star star star star

Maria Williams Killeen, TX

I like this program because they work with me when I have issues when it comes to pay.

10 months ago Edited November 27, 2023

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Maria! We appreciate your feedback and are glad to assist you.

Nov. 15th, 2023

star star star star star

George young Mechanicsville, MD

Vidal was helpful and courteous. Went over my options for future loans to speed up my resolutions.

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for recognizing our representative, George, for a job well done. We greatly appreciate your feedback and will share it with our team.

Nov. 15th, 2023

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Don Randi Camarillo, CA

Rick was easy to understand and very helpful and thorough l am relieved. Thanks Rick

10 months ago

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Reply from Alleviate Financial Solutions

We're delighted that you feel better after speaking with our representative! Thank you for taking the time to leave a review, Don. We appreciate it.

Nov. 13th, 2023

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Micheal Hicks Springfield, MO

Ricardo is extremely helpful in settling my debts and ensuring my information is up to date

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Micheal! We appreciate your feedback and are glad to assist you.

Nov. 13th, 2023

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Visanske Slappy Kings Mountain, NC

I like that the manager was attentive to my questions and she was also very clear and informative.

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Visanske.

Nov. 13th, 2023

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Marcia H.

Edwin was very helpful and explained the program step by step clearly and answered my questions.

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for recognizing our representative's excellent work! Your feedback is much appreciated, Marcia.

Nov. 10th, 2023

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Rita Stover Bel Air, MD

At times she spoke roo fast, was always willing to repeat what she said. Over all it was a good experience.

10 months ago

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Reply from Alleviate Financial Solutions

Rita,

Thank you for taking the time to share your feedback with us. We are happy to hear about your positive experience and will share this with our team.

Nov. 9th, 2023

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Matthew Stephan Tulsa, OK

The are very helpful with helping me in my situation and they are very understanding.

10 months ago

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Reply from Alleviate Financial Solutions

Matthew,

Thank you so much for sharing your positive experience with us by leaving a kind review!

We appreciate your feedback and are always glad to assist you.

Nov. 8th, 2023

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star star star star star

cassandra Hawthorne

She was very professional and listened to me beat myself up while reassuring me it would be ok

10 months ago

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Reply from Alleviate Financial Solutions

We are thrilled to hear that our representative was able to reassure you that you are on the right track.

Thank you, Cassandra, for taking the time to share your positive experience with us and for being open with us. We greatly appreciate your support and we want you to know that we are always here for you in case you have any questions or concerns during your journey.

Nov. 8th, 2023

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Alfredito Cruz Southampton, NY

Good explanation! Andrea went through all the pages and explain them on a way I could understand.

10 months ago

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Reply from Alleviate Financial Solutions

Alfredito,

Thank you for sharing your positive experience with us by leaving a review! Your feedback is highly valuable to us, and we appreciate you taking the time to do so.

Nov. 2nd, 2023

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Ronnie & Cheryl Roberts

She was one of the most pleasant person I have talked with in a long time I love it

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your positive experience with us!

We are thrilled you had a fantastic conversation with one of our representatives. One of our goals is to always provide warm, friendly, and helpful service to all our customers, and we are happy to know that we met your expectations. If you need help or have questions during your journey, please do not hesitate to contact us.

Oct. 31st, 2023

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Steve M Mineola, NY

Ottmar was very courteous, professional, and assisted me with professionalism. Thank you, Ottmar

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative, Steve! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 27th, 2023

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star star star star star

Jonathan K

Well informed, equipped and courteous. Lends legitimacy to your program. Thank you.

10 months ago Edited April 24, 2024

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star star star star star

Larry King Hanford, CA

Very and straight forward in her explanations. Friendly and pleasant to speak with.

10 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time to leave a review! Your feedback is truly appreciated, Larry.

Oct. 25th, 2023

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Gary Bhandal Sacramento, CA

Quick and easy communication very respectful. Estuardo C provided great service.

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Gary.

Oct. 25th, 2023

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Fallon Kartchner Mesa, AZ

Great customer service thank you ! Can't wait to do business with you and the company !

10 months ago

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Reply from Alleviate Financial Solutions

Fallon, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability!

We're delighted to have provided great service and look forward to being a part of your journey towards a bright financial future.

Thank you so much for sharing your thoughts with us.

Oct. 25th, 2023

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hoola boola Sacramento, CA

I've been with Alleviate for two months, and I've just received my first settlement!

10 months ago

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Reply from Alleviate Financial Solutions

This is great news,

Congratulations on your first settlement!

Thanks for taking the time to leave a positive review about your experience.

Oct. 24th, 2023

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Antoinette Detroit, MI

Was very helpful with my issue. Took the time to explain everything in a way that I understand it.

10 months ago

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Reply from Alleviate Financial Solutions

We're delighted to hear that we resolved your issue, Antoinette!

Thanks for taking the time to leave a positive review.

Oct. 24th, 2023

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Michael Wood Decatur, AL

Amanda was ver patient with me and she did not mind repeating what she had just spoke on.

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Michael.

Oct. 24th, 2023

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Anthony Perez

I spoke with Al and I explained my situation. The customer service is great. Thank you

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 20th, 2023

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Cierra Williams

Maria V was awesome and a relief today she was patient,she was friendly and got the job done.

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Cierra.

Oct. 20th, 2023

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Amy Steiger

He was very polite and listened to what I had to say without interrupting me. Very helpful

11 months ago

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Reply from Alleviate Financial Solutions

Amy, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Oct. 19th, 2023

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Cristine Andrade Solvang, CA

Diamond was very helpful, precise, and got things taken care of right away. Thank you, Diamond!

11 months ago

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Reply from Alleviate Financial Solutions

Cristine,

Thanks so much for taking the time to leave a review! We're delighted to have provided excellent service and appreciate your feedback.

Oct. 17th, 2023

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Alaa tamimi Plano, TX

Staff is always willing to assist. They’ve been a great help in my financial situation.

11 months ago

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Reply from Alleviate Financial Solutions

Alaa,

That means the world to us. Thank you so much for your review!

Oct. 17th, 2023

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Debra Thompson Lewiston, CA

Spencer K was awesome and helping me and really appreciate him professional and caring

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Debra.

Oct. 16th, 2023

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Jim Wells Indianapolis, IN

Emerson was very smart, helpful and thorough. Sounds like everything’s proceeding as planned.

11 months ago

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Reply from Alleviate Financial Solutions

Jim, thank you for taking the time out of your day to leave a review! Your feedback is greatly appreciated.

Oct. 13th, 2023

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Pedro Acosta New York, NY

Excellent customer service and excellent programs to help people in hardship situations.

11 months ago

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Reply from Alleviate Financial Solutions

Pedro, Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. Your feedback is precious to us in continually improving our services.

Oct. 11th, 2023

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Marla Takehara Sacramento, CA

Vidal G was very helpful and listened to my concerns which made me feel alot better!

11 months ago

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Reply from Alleviate Financial Solutions

Marla, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! We're delighted to hear that your concerns were addressed and you feel better about the program. Should you ever have any questions or concerns, please feel free to give us a call so we may address them. Thanks again for your feedback, we truly appreciate it.

Oct. 9th, 2023

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Tyrone Langley Washington, NC

Ms.d was very professional asking all my questions thank you very much on the road to recovery.

11 months ago

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Reply from Alleviate Financial Solutions

Trone, thank you so much for sharing your thoughts! We're delighted to hear that your questions were answered. Should you ever have any concerns or questions throughout your journey, please feel free to give us a call so we may address them. Thank you again for your support and for choosing our company.

Oct. 6th, 2023

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Ann Hager

Andi was easy to work with and made sure we understood everything before moving on.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Ann.

Oct. 5th, 2023

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Flore T Kansas City, MO

I just enrolled in in the program. So far, I don't have any concerns. Thank you, Andrea E, for your explanation.

11 months ago

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Reply from Alleviate Financial Solutions

Welcome, Flore! Thank you for taking the time out of your day to leave a review, we look forward to helping you resolve your debts. Should you ever have any concerns or questions, please feel free to contact us so we can address them for you.

Oct. 4th, 2023

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RAILENE VARGAS Fresno, CA

Everyone is really helpful. Julio C answered all of my questions and was pleasant to talk with.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Railene.

Oct. 3rd, 2023

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Woofles185 Rangel East Chicago, IN

Sara B was very knowledgeable and helpful in getting my accounts in order and reviewing everything

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience.

Oct. 3rd, 2023

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Fernando Collazo

Was very thorough and very polite, was able answer questions that I was concerned about

11 months ago

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Reply from Alleviate Financial Solutions

Fernando, Thank you so much for taking the time out of your day to share your thoughts! We're glad to hear that our rep was able to address your concerns. Thank you again for your support and for choosing our company.

Oct. 3rd, 2023

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Jenna White Los Angeles, CA

It was an easy and friendly phone call and she helped me with all my needs right away

11 months ago

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Reply from Alleviate Financial Solutions

Jenna, Thank you so much for taking the time out of your day to share your thoughts!

Oct. 2nd, 2023

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Matthew Kaminsky Methuen, MA

Very kind and helpful people. Cassandra and Savanah in particular have been great to deal with.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our reps for a job well done! It was so kind of you to share your experience, Matthew.

Oct. 2nd, 2023

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Katie Moreland

I love the communication and helpfulness, and Jay was incredibly helpful over the phone

11 months ago

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Reply from Alleviate Financial Solutions

Katie, thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated.

Sep. 29th, 2023

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JW50 Miami, FL

Vidal was very knowledgeable about the processes and procedures on my new account.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience.

Sep. 27th, 2023

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Ken Baxley Ormond Beach, FL

Andrea E was very professional and kind in helping me with my issues. She is awesome to deal with!

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind for you to share your experience, Ken.

Sep. 27th, 2023

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Cristian Navarro Los Angeles, CA

Andrea A was very clear and to the point on how program works and answered my questions.

11 months ago

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Reply from Alleviate Financial Solutions

Cristian, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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natalia jones West Memphis, AR

I GOT CALL THIS MORNING FROM ANDREA & SHE EXPLAINE EVERYTHING TO ME THAT I NEEDED TO KNOW

11 months ago

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Reply from Alleviate Financial Solutions

Natalia, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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LaTanya Holly Washington, DC

The process was very simple, Mr. Bill made me feel relieved that I'll soon be debt free.

11 months ago

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Reply from Alleviate Financial Solutions

LaTanya, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated.

Sep. 26th, 2023

star star star star star

Todd Johnson San Diego, CA

Great company helping me clear my debts. Just talked with Jay he was very helpful

11 months ago

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Reply from Alleviate Financial Solutions

Todd, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

star star star star star

Nelson Morales

The attention he paid and listened to me. Made sure I was not left on hold and returned my calls right away

11 months ago

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Reply from Alleviate Financial Solutions

Nelson, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated.

Sep. 20th, 2023

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Farhadul Alam Queens, NY

Michael is amazing. He is highly Professional, respectful and most importantly caring about my benefits.

11 months ago

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Reply from Alleviate Financial Solutions

Farhadul, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 20th, 2023

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Valerie Cleveland Rocky Mount, NC

Astrid F was very pleasant and helpful to help me to get debt free. Hope her efforts help me consolidate for the Loan!

11 months ago

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Reply from Alleviate Financial Solutions

Valerie, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 20th, 2023

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Greg Gonzalez Lincoln Park, MI

Everything was explained in detail about the plan. Could not be happier with the future outcome . Put my mind at ease.

11 months ago Edited September 21, 2023

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Reply from Alleviate Financial Solutions

Thank you for taking a moment to share your 5-star rating of our service! It was so kind for you to share your experience, Greg.

Sep. 20th, 2023

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MR MANN Charlotte, NC

Spoke with Jorge A and he was extremely helpful. He was patient and answered all of my concerns. Thanks Alleviate!

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for your review and for recognizing our rep on a job well done! We greatly appreciate your feedback.

Sep. 15th, 2023

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Tara Cook Powell, TN

Absolutely, great customer service! Answered all my questions, and helped me to understand how everything works.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to leave a review, Tara!

Sep. 15th, 2023