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Century Law Firm

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7.4

Overall Score

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Georgia Golfer Canton, GA

I’ve been a customer since March and received my first settlement letter today for a 55% reduction in the balance on my largest creditor! I’m very satisfied with their customer service representatives!

5 years ago

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Reply from Century Law Firm

Thank you, Georgia! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 14th, 2025

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Sharon Cleveland, OH

So far I have had no issues with Century Law Firm. They readily addressed any concerns that I had and were very reassuring. Two of my accounts have been paid off and they are in the process of settling other accounts.

6 years ago

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Reply from Century Law Firm

Thank you, Sharon! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 14th, 2025

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Lynn Sassano Trenton, TN

They are still in the process of negotiating with our creditors, but they keep us informed of all progress made. We have never had any problems with communications, some one is always there to answer any questions.

7 years ago

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Reply from Century Law Firm

Thank you, Lynn! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 14th, 2025

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William Samuelson

They are an extremely good law firm who are compassionate and understanding. with their clients.

4 months ago

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Reply from Century Law Firm

Thank you, William! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 13th, 2025

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ChrisF

They do a great job----highly recommended. Friendly. Knowledgeable. A great program.

4 months ago

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Reply from Century Law Firm

Thank you, ChrisF! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 13th, 2025

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Lorraine Daniel

Lindsay S explained all my questions excellently! She was very patient and took a lot of time with me.

6 months ago

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Reply from Century Law Firm

Thank you for your wonderful review! We're so glad to hear that Lindsay provided thorough explanations and took her time with you. Our team is dedicated to ensuring our clients feel supported and informed, and it’s great to know that Lindsay made a positive impact during your interaction. If you need anything else, we’re here to help!

Oct. 4th, 2024

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Miguel a oroz

Century Law Firm Excellent Overall. Since July 2023. John W. I appreciate the account update. Costumer Service.

6 months ago

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Reply from Century Law Firm

Thank you for your review! We're glad to hear you've had an excellent overall experience and that you're happy with the account updates. Our team is committed to providing great customer service, and we're here whenever you need assistance.

Oct. 4th, 2024

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Gary Ury

John W. was exceptional in helping me understand the term and options for my debt consolidation loan.

7 months ago

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Reply from Century Law Firm

Thank you for your feedback! We're thrilled that John was exceptional in helping you understand the terms and options for your program. Ensuring satisfaction is our highest priority, and we're delighted we could assist you. We look forward to speaking with you again soon!

Sep. 5th, 2024

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Fowey Rocks

TRINA is a tremendous value to this company. When clarity and clear communication are at hand confusion is a lot further away. Thank you, Trina!

8 months ago

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Reply from Century Law Firm

Thank you for sharing your experience with us! Ensuring excellent customer service is our top priority, and it's reassuring to see this commitment reflected in Trina's efforts. We'll be sure to pass along your kind words to her. Thanks again for sharing your feedback, and we look forward to serving you again in the future!

Aug. 1st, 2024

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Peggy J Collins

Tien E, was the one I had reach out to me, he was very nice, explained things well, answered all questions, to my satisfaction!! Thanks for your support..

9 months ago

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Reply from Century Law Firm

Thank you for your kind words! We're glad Tien could assist you to your satisfaction. Your support is much appreciated!

Jun. 28th, 2024

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Steve Workman

So far, we are 3 months into the Debt Relief program. The communication from Century has been good and everything they said would happen has so far. We are looking forward to the payoff of our first creditor.

1 year ago

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Reply from Century Law Firm

Thank you for your positive review! We're delighted that our communication efforts have met your expectations and that your Debt Relief program is progressing as anticipated. Rest assured, we're committed to maintaining this level of service and transparency throughout your journey with us. The payoff of your first creditor marks a significant milestone, and we're excited to continue working with you towards achieving your financial goals.

Mar. 27th, 2024

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Marc Lindsay Richmond, TX

Jenn W was great to work with for Century Law! This is the best company to work with to get a better credit score. I would recommend them above all others!

1 year ago

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Reply from Century Law Firm

We're delighted to hear about your positive experience with Jenn and our services at Century! Helping our clients achieve better credit scores is our top priority, and we're glad to have exceeded your expectations. Thank you for recommending us!

Feb. 27th, 2024

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Melanie Wheeler Pearl, MS

Always get great customer service. Jennifer W. was so helpful with my concerns. They have worked with me through some issues. I am pleased with their service so far.

1 year ago

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Reply from Century Law Firm

Thank you for your kind words! We're thrilled to hear that Jennifer provided you with excellent customer service and that we were able to address your concerns effectively. We appreciate your loyalty and look forward to continuing to serve you in the future!

Feb. 27th, 2024

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Tw

Century law firm has helped me tremendously..they have kept me updated on the progress of my account..Have always been friendly every time I called with a question.

1 year ago

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Reply from Century Law Firm

Thank you for your positive feedback! We are happy to hear when clients are satisfied, as we aim to provide excellent service. Please do not hesitate to contact us should you have any need for our services in the future!

Jun. 23rd, 2023

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sakura usagi Westland, MI

Century Law Firm is the absolute worst law firm I have ever dealt with. I started off the program with almost $49K debt. At the end of the program, I paid a little over $42k, after they promised that they could get the number down to $35k. Any time I have called in, I was always given a “we will call you back by end of day”, and then I’m chasing them for an answer over a month afterwards. I could have understanded if that was a one time thing, but it was every single time. They promised that any negotiation that was put in front of them that was not at least 50% of a savings that “Until Client authorizes and approves any such settlements, no payments of any kind, including any monthly minimum payments, will be made to Client’s creditors on the accounts…” (contract section 12.a.iv.). That was NEVER adhered to, I was never contacted to agree to anything prior to them making payments. As soon as I saw a payment come out, I immediately called them and asked for the settlement letter. There were even some settlements where they agreed to a number that was more than what I owed. I was promised that they would work with my creditors to negotiate the amounts. This only happened on one account, the rest of them, they waited until I was sued by the debtor to do anything. I even turned down one of the settlement propositions and they accepted it anyway against my consent. Don’t even bother calling in asking how much is still left to pay on the program, they have no idea. Even after all of my accounts were settled, I’m still 2 months into asking them what the exact amount is that I have left to owe, and no one can tell me. I’m taking out a loan with someone else just to get rid of them. I would file bankruptcy before I ever even considered dealing with them again.

1 year ago

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Reply from Century Law Firm

Hi Sakura, we appreciate your feedback and are sorry to hear that you are not 100% satisfied with our service. We reached out to discuss these concerns and further explain the details of your file after receiving your review, and we believe we were able to address all of your concerns. Please feel free to contact us directly at 800-381-1806, should you have any additional questions or concerns.

Jun. 6th, 2023

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Ron Robinson Kansas City, MO

Century has been doing an outstanding job representing us, very professional and curtious, program works as it should and it takes time, be patient. ~ Ron Robinson

1 year ago

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Reply from Century Law Firm

Hi Ron, our team can’t thank you enough for your generous 5-star rating and comment. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. We hope you’ll visit us again soon, and until then, thanks once again for your feedback.

Apr. 5th, 2023

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marc dettmering

Cynthia I. was simply amazing, she took care of two more debt payments early and Century Law Firm is amazing im almost debt free now, no more debt will be amazing.

2 years ago Edited June 12, 2024

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Reply from Century Law Firm

Thank you for your positive feedback! We are happy to hear when clients are satisfied, as we aim to provide excellent service. Please do not hesitate to contact us should you have any need for our services in the future!

Feb. 9th, 2023

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Satisfied Customer

Century Law Firm has been easy to work with and very transparent in their dealings with me. Chosen P has been very helpful in keeping me informed about my ongoing issues.

2 years ago

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Reply from Century Law Firm

Transparency and clear communication are essential in any business relationship. It's fantastic to hear that Century and Chosen have excelled in these areas for you.

Mar. 18th, 2024

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Winston Hamilton Charlotte, NC

Chosen p discuss my account to me and I'm very please with the progress made so far very good company to work with I'm grateful to have century law firm to represent me

2 years ago

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Reply from Century Law Firm

We're grateful to have you as a client and appreciate the opportunity to represent you. Looking forward to continuing our partnership!

Mar. 18th, 2024

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LOIS ELLIS Milpitas, CA

I am absolutely thankful that we made the right choice to use Century Law Firm. It was a big decision. They are professional and always helpful and reassuring.

3 years ago

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Reply from Century Law Firm

It's wonderful to hear that you're satisfied with your decision to work with Century! Our team strives to provide top-notch service, and your feedback reaffirms that we're on the right track. Thank you for taking the time to share your experience!

May. 2nd, 2024

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M Hernandez El Paso, TX

We have been with the company for 33 months. Only need 15 more. They have settled with many of our creditors and we are happy with the job they are doing.

3 years ago

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Reply from Century Law Firm

Thank you, M! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Heather Commerce, GA

It’s a debt relief program. Ultimately they will save you money. I had questions about my account and someone promptly called me. I was given lots of options to help personalize my situation.

3 years ago Edited September 14, 2021

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Reply from Century Law Firm

Thank you for sharing your positive experience with our debt relief program. We strive to offer personalized solutions and it's wonderful to know we could assist you effectively.

Feb. 27th, 2024

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Natalia Trubnikov American Fork, UT

We are so happy with all the help they provided us! They took all our stress and worry away from us! We really appreciated how efficient and responsive they have been!

4 years ago

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Reply from Century Law Firm

Thank you, Natalia! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 13th, 2025

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Dave Williamsburg, VA

They have delivered far more than I ever expected. Their staff are all professional and very good at their mission. I highly recommend them to anyone needing help with debt.

4 years ago

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Reply from Century Law Firm

Thank you, Dave! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 14th, 2025

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Darren Payne Nederland, TX

Been on this program and I see where it is going to save me money. They are very professional and actually care about helping resolve you debt problems...

7 years ago Edited September 14, 2021

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Reply from Century Law Firm

Thank you, Darren! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 14th, 2025

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Rob mad Irvine, CA

By far the top company I havee talked to that can help me in my debt relief situation. If you need help with your,credit card debt feel comfortable with century law firm

7 years ago

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Reply from Century Law Firm

Thank you, Rob! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 14th, 2025

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Audrey Macfarlane Dallas, TX

I have a lot of credit card debt left over from my not-so-smart days, Century Law Firm not only helped me get out of my debt but gave me the financial knowledge to stay that way and finally be free. So much gratitude.

3 years ago

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Reply from Century Law Firm

Thank you, Audrey! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Cheryl

Tori was excellent in answering my questions and getting results

5 months ago

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Reply from Century Law Firm

Thank you for sharing your feedback! We’re thrilled to hear that Tori provided you with excellent service and delivered results. We’ll be sure to pass along your kind words to her—she’ll be delighted to know her efforts made such a positive impact. We appreciate you taking the time to acknowledge her hard work!

Jan. 13th, 2025

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KERRY WALD

Reanna, Gave the best service from start to finish and was very informative and thought:-)

7 months ago

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Reply from Century Law Firm

Thank you for your wonderful review! We are glad to hear that Reanna provided the best service from start to finish and was very informative. Your feedback is greatly appreciated, and we'll be sure to share your kind words with Reanna. If you need further assistance, please don't hesitate to reach out. Thank you for choosing Century Law Firm!

Sep. 5th, 2024

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Hector Barrezueta

Exceptional service. Raquel C. did amazing helping me through the process. I definitely recommend this company 💯.

10 months ago

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Reply from Century Law Firm

Thank you so much for your kind words! We're thrilled to hear that Raquel provided you with exceptional service. We'll be sure to pass along your praise to her. We appreciate your recommendation and look forward to serving you again in the future!

May. 31st, 2024

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captsabat

So far great experience. Clear communication and expectations. They are very thorough and explain the process clearly.

11 months ago

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Reply from Century Law Firm

We appreciate your feedback! It's great to hear that our efforts to communicate clearly and thoroughly are resonating with you. If you have any further questions or need additional clarification at any point, please don't hesitate to reach out.

May. 2nd, 2024

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jpecorarosr1

Ameera S. provided exceptional customer service. my only complaint is that the overall cost and fees are excessive.

11 months ago

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Reply from Century Law Firm

We're delighted to hear that Ameera made your experience exceptional! Your feedback on costs is valuable to us, and we're committed to ensuring transparent pricing while maintaining our high standards of service.

Apr. 16th, 2024

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Tony presto Delray Beach, FL

This company is top notch. Especially Zadie W who assisted me in a very difficult situation. She is an asset to a very well run company.

1 year ago

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Reply from Century Law Firm

We're delighted to hear about your positive experience with Zadie. Our team takes pride in delivering top-notch assistance, even in challenging situations. Thank you for acknowledging our dedication.

Mar. 11th, 2024

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Sonia Trevino Houston, TX

Keeyona B provided me with excellent customer service. She's knowledgeable, professional, patient, and sweet. Thanks Keeyona!

1 year ago

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Reply from Century Law Firm

Thank you for recognizing Keeyona's outstanding service! We're thrilled to hear she provided you with excellent customer care. We'll be sure to pass along your kind words to her.

Feb. 27th, 2024

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Garrett Tyson

Century Law is doing a fantastic job in handling my accounts and Lindsey does such a wonderful job answering my questions and providing feedback.

1 year ago

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Reply from Century Law Firm

We're thrilled to hear about your positive experience with Century! Lindsey takes great pride in her work, and it's wonderful to see her efforts acknowledged. Thank you for entrusting us with your accounts!

Feb. 27th, 2024

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Al Fisher

Ajla D was very helpful in assisting me with a Time-sensitive matter this week. I am so grateful for this team! They are very hard workers!

1 year ago Edited February 15, 2024

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Reply from Century Law Firm

It's fantastic to hear that Ajla D and our team were able to provide the assistance you needed in a timely manner. Thank you for recognizing their hard work and dedication to delivering excellent service. We're here whenever you need us!

Feb. 27th, 2024

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Michael Bice

I was told when I signed up that I would be debt free in 42 months. I am 2 months from 36 months right now. I called the other day and was told that I have 22 months remaining. I will not recommend this company to anyone. I was lied to, they say I owe $17,000 on one card and I didn't owe that much to begin with. And like other customers , I have not been contacted once for an approval to pay a creditor.

1 year ago

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Reply from Century Law Firm

Hi Michael,

We reached out to you with the intention of clarifying some aspects of your program. Our team has noticed a few points that we believe may have caused some confusion, and we are committed to ensuring that you have a clear understanding of the process.

Our primary goal is to provide you with the best possible support on your journey to financial recovery. If there are any specific details or concerns that you would like us to address, or if you feel there is any information that requires further clarification, please do not hesitate to reach out to us.

We value your trust and want to ensure that you are comfortable and well-informed every step of the way. Your satisfaction is our priority, and we are here to assist you with any questions or uncertainties you may have.

We appreciate your cooperation and look forward to speaking with you to answer any additional questions you may have promptly.

Feb. 14th, 2024

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Carmen De La Garza El Paso, TX

Century Law is awesome! They had helped me to settle 3 of my credit cards. Thank you Chosen P for your help and the good news!! Good work!

2 years ago

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Reply from Century Law Firm

We're glad you took the time to tell us about your experience, Carmen. Customer feedback is very important to our business, and it helps us a lot! We're glad to hear that you were comfortable and satisfied with the services we provided. We hope you'll think of us again if you need anything else.

Oct. 21st, 2022

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Terri Luzovich Shakopee, MN

They have been great to work with. They also keep me informed of the settlements they have made on my behalf. They have saved me a lot of money.

2 years ago

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Reply from Century Law Firm

Thank you for your 5-star review, Terri. We are happy to hear when clients are satisfied, as we aim to provide excellent service. Please do not hesitate to contact us should you have any need for our services in the future!

Oct. 21st, 2022

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Eric Davidson Las Vegas, NV

Century Law firm give you hope they are working on negotiating your debt and paying off your debt. After 3 years , we still have 75% of the debt not paid from Century. They state you can close at any time …guess what. I am ready to stop the program and now they are not returning my calls. Giving my wife the run around . Be careful people. They are shady and have power of attorney. Will continue to pursue them but VERY dissatisfied how they are treating us.

2 years ago

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Reply from Century Law Firm

We are certainly concerned that you feel there has been insufficient communication from us regarding your program with Century Law Firm. We would like the opportunity to discuss your concerns with you, however, we are unable to locate a file with the information you provided. Please feel free to contact us at 800-381-1806 so we can discuss in further detail.

Sep. 29th, 2022

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tim mason Denton, TX

You are in great hands with this company! They do what they say they will do and they have world class customer service.

3 years ago

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Reply from Century Law Firm

Thank you, tim! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Sol Wellington, FL

Always helpful, professional. I do appreciate that every time I have had a question my representative always gets back to me. Thank you very much!!!

4 years ago

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Reply from Century Law Firm

Thank you, Sol! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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Georgia Customer Ball Ground, GA

I am now nine months into the program. the last I heard from Century staff was four months ago and was told that my first settlement was lined up at the six month mark. I have not heard a peep from them since although the money keeps being debited as agreed. Collections calls are nil however silence on their part with so much money going to a settlement pool of money with status unknown is very unsettling. No website to track your progress (although very much in doubt if there is any).

5 years ago

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Reply from Century Law Firm

Hi Georgia Customer we'd happy to provide you with an update anytime. Feel free to reach out to our toll free support line at 800-381-1806. You can also text that number with any questions and a good time to call you back. If you prefer email we can be reached at . It's very likely we have an update for you and we'd also like to make sure you have your online login to check your account status and track the use of your funds. If any of this information was misplaced we'd be happy to send you another welcome packet that has all the information regarding the negotiations process and our contact information. Hope this helps! We appreciate your business and hope to improve your experience going forward.

Aug. 20th, 2019

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J San Antonio, TX

I feel like I’m just giving them my money. I’ve been in the program for 6 months, creditors are calling me nonstop and I never hear from Century Law Firm. The only time I hear from them is if I contact them myself, and the responses seem like their feeding me a bunch of BS to keep me happy. I just noticed all the upfront fees I’m being charged as well. I’m very unsatisfied at the moment.

6 years ago

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Reply from Century Law Firm

We are certainly concerned that you feel there has been insufficient communication from us since enrollment in the program with Century Law Firm. During the first few months of the program there are generally not many updates to share, as we are waiting for funds to accumulate in your account to complete meaningful negotiations with your creditors. It is important for you to notify us when you are contacted by your creditors so we can ensure they update your information to contact us on your behalf going forward. Any fees charged are detailed in a signed agreement and are included in the client’s monthly payment. Unfortunately we are unable to address any concerns specific to your account, as we were unable to locate a file with the information provided. If you have any additional questions or concerns, please feel free to contact us at 800-381-1806.

Sep. 29th, 2022

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Alma Schofield Mulberry, FL

So far so good. They have been easy to contact and seem very interested in helping . A long way to go, but we'll get there.

6 years ago

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Reply from Century Law Firm

Thank you, Alma! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 14th, 2025

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Ronald Hutchison

Good customer service and people on staff are very knowledgeable and helpful.

6 months ago

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Reply from Century Law Firm

Thank you for your review! We're glad to hear that you've had a positive experience with our customer service and that our team has been knowledgeable and helpful. We take pride in ensuring our clients feel supported every step of the way. If you need anything further, we’re always here to help!

Oct. 4th, 2024

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PSluck91872

I love everything Century Law Firm stands for in it's services!!!

8 months ago

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Reply from Century Law Firm

Thank you, PSluck91872! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 30th, 2024

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Layla Fletes

Great company! They helped me get out of debt fast and they saved me a lot of money.

11 months ago

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Reply from Century Law Firm

It's fantastic to hear about your experience with us! We understand the importance of swiftly resolving debt while also ensuring financial savings for our clients. Your feedback motivates us to continue delivering excellent service and results. Thank you for sharing your positive experience!

May. 2nd, 2024

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Paul Halloran

I have been working with Jenn W recently and she know what customer service is all about! Great experience!!!

1 year ago

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Reply from Century Law Firm

Thank you for sharing your positive experience with Jenn W! It's clear she goes above and beyond to ensure customer satisfaction.

Feb. 27th, 2024

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arvoaussie Weatherford, TX

They really make you feel cared for and have been nothing but friendly and the service has been outstanding.

2 years ago

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Reply from Century Law Firm

We appreciate you taking the time to let us know about your experience. Feedback from our clients is very important to our business, and helps us out a lot! We are glad to know that you are happy with our services. We hope you will consider us again for any future needs!

Feb. 9th, 2023