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Century Law Firm

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7.4

Overall Score

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susie hill Venice, FL

I have paid into the plan $16k if I am reading this report correctly. It appears that only 8k has gone toward my debt and the other 8k has been going to the firm. I can't get anyone to call me back to go over this report. Meanwhile one of the creditors they were working with has slapped a $6k lien on my home. So even though I have equity in the house I can't sell it. You sell your services on your great customer service but I continue to get letters from my creditors which I fax to Century and still no one calls me back. So, that being said, do your research and read every line of your contract Before you sign.

2 years ago

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Reply from Century Law Firm

Thank you, susie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Jamie B Sellers Mesa, AZ

These guys are amazing! So happy with my first year in their debt settlement program, they have taken so much stress out of my life. Chosen is amazing, and a joy to talk to. All the customer service provided by Century Law Firm is exceptional.

2 years ago

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Reply from Century Law Firm

Thank you, Jamie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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Gabriela Villasenor Castaic, CA

Century Law Firm has been very helpful and have been keeping up with me giving updates on how things are moving along as well as be able to accommodate me as I go through the process. If I had to do this again I will chose them in a heart beat.

2 years ago

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Reply from Century Law Firm

Thank you, Gabriela! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Liddie Jones St. Petersburg, FL

I spoke with Chosen P toady regarding the recent settlements with two accounts.Chosen was able to explain thing very clearly and in a helpful way,and answered all my questions and concerns regarding the progress of the debt resolution.

2 years ago

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Reply from Century Law Firm

Thank you, Liddie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Charity Daan Chattanooga, TN

My experience have been a good one with Century Law Firm. They are really true to their word in settling your debts with a lot of savings. I am happy I chose them for this debt relief program. Chosen Partridge has been very prompt in updating me with the progress of the settlements.

2 years ago

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Reply from Century Law Firm

Thank you, Charity! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Jose Flores Houston, TX

CLF is so awesome! I as doubtful in the beginning but when they settled the first CC debt I was thrilled with the outcome and it only got better. They settled 5 debt cases for my wife & myself. Amazing team that go above and beyond to help people out! 100 STARS!

2 years ago

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Reply from Century Law Firm

Thank you, Jose! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Cynthia Warren Chester, VA

Just spoke with Chosen about the progress on my settlements and was just informed they settled one for 55% less than balanced owed. Century Law Firm has been very professional and now I have a light at the end of the tunnel. One of the best choices I made.

2 years ago

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Reply from Century Law Firm

Thank you, Cynthia! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Sai Lor Chicago, IL

Century Law Firm did an amazing job at reducing my debt and helping me with an affordable great payment plan! Michael T and Aaron S were the ones who helped me through the process. I am more than satisfied with their service! I highly recommend them!

2 years ago

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Reply from Century Law Firm

Thank you, Sai! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Debra Reilly Peoria, AZ

Today I spoke with Lancenil for an update on my account, she let me know that another one of my accounts has been settled and that I only have 2 more to go! This was such good news and I am extremely happy with their services. I would recommend them to anyone who is needing debt relief.

2 years ago

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Reply from Century Law Firm

Thank you, Debra! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Lynn Pugliano Santa Barbara, CA

I cannot state enough how professional the Support Team is. If there is a question they immediately call and are very informative and kind. I did not expect it to go the smoothly and it has been a relief. Century Law Firm is incredible. I especially want to thank Sabrina B.. she is so kind.

3 years ago

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Reply from Century Law Firm

Thank you, Lynn! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Robert P Warren, OH

Sabrina B. has been our contact with Century and has kept us informed about our account . Sabrina and Century have been a god send. The accounts are being taken cared for and i would highly recommend Century Law Firm to help you as they have helped us. Robert and Helen P

3 years ago

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Reply from Century Law Firm

Thank you, Robert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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HERMAN TECHAIRA ULLOA Loma Linda, CA

My experience with Century Law Firm has been nothing less than superior. I have been treated with courtesy and respect. I have been keep updated with all settlements and have found them very favorable. They are honest and very professional. My contact with Sabrina Borden has been nothing less than a great experience!

3 years ago

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Reply from Century Law Firm

Thank you, HERMAN! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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gloria baggio San Antonio, TX

This company although I had concerns about their legality has proven to me that they are a high standard company. Their responds are fast and I feel confident that I chose the right agency for my needs. I am grateful for their outstanding work in helping me become debt free in 3 years.

3 years ago

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Reply from Century Law Firm

Thank you, gloria! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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Lorenzo Amaya Banning, CA

Century Law Firm needs to provide ongoing status and feedback on a regular basis. I received no communication after 11 months until I finally contacted them. I actually received a couple of letters from one of the creditors first offering settlements before Century Law Firm had even began to work with them. As a result, I sent them the offers and within a few days, Century Law Firm and the creditor agreed on a settlement. I should not have to bother Century Law Firm to get moving on our case since we have been current on our regular monthly payments since we first began working with them almost a year ago. Century Law Firm needs to do better.

3 years ago

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Reply from Century Law Firm

Hi Lorenzo,
We appreciate your feedback. We are always here for you whenever you want to speak with us or if you have any questions. Our company policy is to have frequent strategic updates with our client's however anytime a client feels it's necessary to hear from us they are welcome to reach out. Per our file there were frequent updates provided and our strategies and hard work resulted in great savings on several enrolled accounts already. We have noted your file that you'd like to hear from us more often and we are happy to accommodate. Thank you for being a valued client and we will try even harder to exceed your expectations.

May. 10th, 2021

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connie hutchison La Marque, TX

Super great communication and customer service. I give Century Law Firm and their employees a 5 star rating on settlement, quality of service, and company trustworthiness. They saved my financial situation. Thank you Century Law Firm.

3 years ago

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Reply from Century Law Firm

Thank you, connie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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Susan Evansville, IN

I have found the Century Law team to be highly responsive to my calls and needs. They have very clearly explained the process and kept me apprised of the progress along the way. More importantly, they are effectively managing my creditors and strongly representing my interests. The process is working much better than I anticipated!

3 years ago

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Reply from Century Law Firm

Thank you, Susan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 11th, 2024

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Brian Dedick Dallas, TX

Century Law Firm has been very attentive and transparent to answering all my questions and really putting me at ease when it came to debt settlement. They have been a fantastic partner in terms of communication and followup, and have made the process more stress-free then I could have ever imagined! I highly recommend!

3 years ago

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Denii Rodriguez Union City, CA

I've been trying to pay my credit cards for years without getting to no were, getting one card to move my balance from an other card, paying high interest, just being able to give the minimum... But now I finally see the light, I'm in a 3 years program with Century Law Firm and after only 6 months they've help me to save over $10,000

3 years ago

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Emee Dacanay Irvine, CA

I'm very pleased with their responsiveness. I always get someone live on the phone whenever I called or they return my call within 24 hours turaround. Agents are friendly, respectful and professional. They are thoughtful in responding to questions and requests for information.

3 years ago

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JUNE RENEY-CORREA Clarksville, TN

I can say, that without a doubt, that going to Century was one of the best decisions I have ever made. They treat me with great respect, understand my reasons for needing them, have resolved my issues quickly and efficiantly and communicate with me often about my case.

5 years ago

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Maria T Bloomingdale, GA

I am nearing the end of my program. I have been very pleased throughout the process. They have been readily available to answer any questions and have excellent communication skills. It was well worth it in my opinion. Would definitely recommend to anyone trying to get out of credit card debt.

6 years ago

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Autumn B Butte, MT

Century Law Firm has really great customer service and they go above and beyond for you at first I was skeptical with my debt but they're really great they work well with you very understanding and considerate I would recommend this company to anyone and they're always keep me up to date on what's going on

6 years ago

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df redden Chattanooga, TN

CLF personnel have been very available and friendly-- always respond to my emails/telephone calls, keep me updated on progress in debt resolution; I was able to skip a monthly payment when illness decreased my monthly income; I am very satisfied with the company;

6 years ago

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Phillip Pedraza Santa Ana, CA

Century Law Firm is by far the best company I have found to assist me with my debt relief issues. I would recommend Century Law Firm to anyone looking to get assistance with their credit card debt as they have over performed and done everything they said they would do in a timely manner.

6 years ago

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Hector Barrezueta

Exceptional service. Raquel C. did amazing helping me through the process. I definitely recommend this company 💯.

5 months ago

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Reply from Century Law Firm

Thank you so much for your kind words! We're thrilled to hear that Raquel provided you with exceptional service. We'll be sure to pass along your praise to her. We appreciate your recommendation and look forward to serving you again in the future!

May. 31st, 2024

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Tony presto Delray Beach, FL

This company is top notch. Especially Zadie W who assisted me in a very difficult situation. She is an asset to a very well run company.

7 months ago

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Reply from Century Law Firm

We're delighted to hear about your positive experience with Zadie. Our team takes pride in delivering top-notch assistance, even in challenging situations. Thank you for acknowledging our dedication.

Mar. 11th, 2024

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Marc Lindsay Richmond, TX

Jenn W was great to work with for Century Law! This is the best company to work with to get a better credit score. I would recommend them above all others!

8 months ago

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Reply from Century Law Firm

We're delighted to hear about your positive experience with Jenn and our services at Century! Helping our clients achieve better credit scores is our top priority, and we're glad to have exceeded your expectations. Thank you for recommending us!

Feb. 27th, 2024

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Melanie Wheeler Pearl, MS

Always get great customer service. Jennifer W. was so helpful with my concerns. They have worked with me through some issues. I am pleased with their service so far.

11 months ago

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Reply from Century Law Firm

Thank you for your kind words! We're thrilled to hear that Jennifer provided you with excellent customer service and that we were able to address your concerns effectively. We appreciate your loyalty and look forward to continuing to serve you in the future!

Feb. 27th, 2024

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J

Stephanie M is the best! She walked me through several questions I had and also explained in detail for various hypothetical situations I had posed. Truly a company that is committed to helping the customers.

1 year ago

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Reply from Century Law Firm

Hi Stephanie, thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen!

Sep. 6th, 2023

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Tim Hemling Menomonie, WI

I am enrolled in Century's 48 month program, with 9 months remaining. I received notice today that I will have to stay in the program for 25 more months (16 past my original contract). I understand that the contract that they gave me at the start was an estimate, but going a year and a quarter past my original end date is unacceptable. Everything that I was told at the start of the program was that they plan for the worst, they have experience and that if anything I might get out of the program a little early. If you are going to enroll in their program, understand that anything they tell you is an estimate, and that things can always get worse.

1 year ago

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Reply from Century Law Firm

Hi Timothy, from everyone here at Century Law Firm, please accept our apologies for the disappointing experience. If you would be so kind as to contact us, we’ll do everything we can to make things better and get your situation resolved. We’re looking forward to chatting with you soon.

Mar. 9th, 2023

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Charlie Hopson Lancaster, CA

Outstanding service! I really like how I get monthly updates on how things are going getting my debt consolidated. I spoke with Octavious Collins about the progress so far and they able save me 65% on one of my credit cards.

2 years ago

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Reply from Century Law Firm

We appreciate you taking the time to provide us with feedback on your experience, Charlie. Customer feedback is very important to the success of our business and is a big help to us. We are pleased to hear that you are satisfied with the services we have provided. We hope that you'll consider us for your future needs!

Oct. 21st, 2022

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Andy Westbrook, ME

They have helped me very well so far. I have been dealing with Chosen who has answered all my questions that i have had and given me very good and positive information about how things are being taken care of by Century Law Firm. This has been very helpful. Keep up the good work.

2 years ago

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Reply from Century Law Firm

It's wonderful to hear that Chosen has been able to assist you well and offer positive insights about Century's processes. We appreciate your feedback and are committed to maintaining the high level of service you've experienced. Thank you for your support!

Feb. 27th, 2024

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Chris P Danville, IN

This company has taken a huge burden off of my shoulders. I was nervous at first but they have made tremendous results and kept me informed along the way. I highly recommend Century Law Firm.

2 years ago

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Reply from Century Law Firm

Thank you, Chris! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Michael Hart Fort Lauderdale, FL

They are quiet "Professionals"; They deliver on there commitments; I will recommend this company to my friends or strangers who are working to relishes their debt. Century!, can provide you with Peace of Mind.

3 years ago

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Reply from Century Law Firm

Thank you, Michael! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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Sarah Mensing St Louis, MO

Century Law firm has been very great to work with and made the whole process amazing. I was very worried about my debt and they have taken the weight off of my shoulders especially more comforting since COVID 19 pandemic.

3 years ago

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Georgia Golfer Canton, GA

I’ve been a customer since March and received my first settlement letter today for a 55% reduction in the balance on my largest creditor! I’m very satisfied with their customer service representatives!

4 years ago

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Sharon Cleveland, OH

So far I have had no issues with Century Law Firm. They readily addressed any concerns that I had and were very reassuring. Two of my accounts have been paid off and they are in the process of settling other accounts.

6 years ago

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Lynn Sassano Trenton, TN

They are still in the process of negotiating with our creditors, but they keep us informed of all progress made. We have never had any problems with communications, some one is always there to answer any questions.

6 years ago

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Pro Jnan

They have been delivering their promise of at least 40% or more savings so far!

2 months ago

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Reply from Century Law Firm

Thank you for sharing your experience! We're thrilled that we have been able to achieve such good results for you. Your satisfaction is our top priority, and we're glad to know that you're happy with the outcomes so far. If you need further assistance, please don't hesitate to reach out. We're here to help!

Sep. 5th, 2024

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PSluck91872

I love everything Century Law Firm stands for in it's services!!!

3 months ago

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Reply from Century Law Firm

Thank you, PSluck91872! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 30th, 2024

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captsabat

So far great experience. Clear communication and expectations. They are very thorough and explain the process clearly.

6 months ago

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Reply from Century Law Firm

We appreciate your feedback! It's great to hear that our efforts to communicate clearly and thoroughly are resonating with you. If you have any further questions or need additional clarification at any point, please don't hesitate to reach out.

May. 2nd, 2024

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jpecorarosr1

Ameera S. provided exceptional customer service. my only complaint is that the overall cost and fees are excessive.

6 months ago

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Reply from Century Law Firm

We're delighted to hear that Ameera made your experience exceptional! Your feedback on costs is valuable to us, and we're committed to ensuring transparent pricing while maintaining our high standards of service.

Apr. 16th, 2024

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Sonia Trevino Houston, TX

Keeyona B provided me with excellent customer service. She's knowledgeable, professional, patient, and sweet. Thanks Keeyona!

8 months ago

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Reply from Century Law Firm

Thank you for recognizing Keeyona's outstanding service! We're thrilled to hear she provided you with excellent customer care. We'll be sure to pass along your kind words to her.

Feb. 27th, 2024

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Garrett Tyson

Century Law is doing a fantastic job in handling my accounts and Lindsey does such a wonderful job answering my questions and providing feedback.

9 months ago

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Reply from Century Law Firm

We're thrilled to hear about your positive experience with Century! Lindsey takes great pride in her work, and it's wonderful to see her efforts acknowledged. Thank you for entrusting us with your accounts!

Feb. 27th, 2024

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Al Fisher

Ajla D was very helpful in assisting me with a Time-sensitive matter this week. I am so grateful for this team! They are very hard workers!

11 months ago Edited February 15, 2024

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Reply from Century Law Firm

It's fantastic to hear that Ajla D and our team were able to provide the assistance you needed in a timely manner. Thank you for recognizing their hard work and dedication to delivering excellent service. We're here whenever you need us!

Feb. 27th, 2024

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Michael Bice

I was told when I signed up that I would be debt free in 42 months. I am 2 months from 36 months right now. I called the other day and was told that I have 22 months remaining. I will not recommend this company to anyone. I was lied to, they say I owe $17,000 on one card and I didn't owe that much to begin with. And like other customers , I have not been contacted once for an approval to pay a creditor.

11 months ago

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Reply from Century Law Firm

Hi Michael,

We reached out to you with the intention of clarifying some aspects of your program. Our team has noticed a few points that we believe may have caused some confusion, and we are committed to ensuring that you have a clear understanding of the process.

Our primary goal is to provide you with the best possible support on your journey to financial recovery. If there are any specific details or concerns that you would like us to address, or if you feel there is any information that requires further clarification, please do not hesitate to reach out to us.

We value your trust and want to ensure that you are comfortable and well-informed every step of the way. Your satisfaction is our priority, and we are here to assist you with any questions or uncertainties you may have.

We appreciate your cooperation and look forward to speaking with you to answer any additional questions you may have promptly.

Feb. 14th, 2024

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Tw

Century law firm has helped me tremendously..they have kept me updated on the progress of my account..Have always been friendly every time I called with a question.

1 year ago

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Reply from Century Law Firm

Thank you for your positive feedback! We are happy to hear when clients are satisfied, as we aim to provide excellent service. Please do not hesitate to contact us should you have any need for our services in the future!

Jun. 23rd, 2023

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sakura usagi Westland, MI

Century Law Firm is the absolute worst law firm I have ever dealt with. I started off the program with almost $49K debt. At the end of the program, I paid a little over $42k, after they promised that they could get the number down to $35k. Any time I have called in, I was always given a “we will call you back by end of day”, and then I’m chasing them for an answer over a month afterwards. I could have understanded if that was a one time thing, but it was every single time. They promised that any negotiation that was put in front of them that was not at least 50% of a savings that “Until Client authorizes and approves any such settlements, no payments of any kind, including any monthly minimum payments, will be made to Client’s creditors on the accounts…” (contract section 12.a.iv.). That was NEVER adhered to, I was never contacted to agree to anything prior to them making payments. As soon as I saw a payment come out, I immediately called them and asked for the settlement letter. There were even some settlements where they agreed to a number that was more than what I owed. I was promised that they would work with my creditors to negotiate the amounts. This only happened on one account, the rest of them, they waited until I was sued by the debtor to do anything. I even turned down one of the settlement propositions and they accepted it anyway against my consent. Don’t even bother calling in asking how much is still left to pay on the program, they have no idea. Even after all of my accounts were settled, I’m still 2 months into asking them what the exact amount is that I have left to owe, and no one can tell me. I’m taking out a loan with someone else just to get rid of them. I would file bankruptcy before I ever even considered dealing with them again.

1 year ago

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Reply from Century Law Firm

Hi Sakura, we appreciate your feedback and are sorry to hear that you are not 100% satisfied with our service. We reached out to discuss these concerns and further explain the details of your file after receiving your review, and we believe we were able to address all of your concerns. Please feel free to contact us directly at 800-381-1806, should you have any additional questions or concerns.

Jun. 6th, 2023

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Ron Robinson Kansas City, MO

Century has been doing an outstanding job representing us, very professional and curtious, program works as it should and it takes time, be patient. ~ Ron Robinson

1 year ago

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Reply from Century Law Firm

Hi Ron, our team can’t thank you enough for your generous 5-star rating and comment. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. We hope you’ll visit us again soon, and until then, thanks once again for your feedback.

Apr. 5th, 2023

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marc dettmering

Cynthia I. was simply amazing, she took care of two more debt payments early and Century Law Firm is amazing im almost debt free now, no more debt will be amazing.

1 year ago Edited June 12, 2024

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Reply from Century Law Firm

Thank you for your positive feedback! We are happy to hear when clients are satisfied, as we aim to provide excellent service. Please do not hesitate to contact us should you have any need for our services in the future!

Feb. 9th, 2023