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Beyond Finance

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6.8

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 23rd, 2025

Beyond Finance is a debt consolidation company with a simple mission: to help people save money, gain control of their finances, and borrow responsibly. As the consumer debt market continually grows, Beyond Finance works around the clock to create both practical and fair debt management services that are customized to its customer's needs.

Beyond Finance also aims to go above and beyond in customer service, and clients have access to the company's consultants — who are there to guide clients through every step of the process and provide personal support and solutions.

The company has offices in Chicago, Houston, and San Diego and was founded in 2016.

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The Good

  • Simple Debt Relief Process
  • AADR Accreditation
  • Personalized Services
  • Beyond Finance Reviews

Simple Debt Relief Process

Beyond Finance has a simple, three-step process to help clients settle their debts. First, the company analyzes your existing debt to ensure the company will be able to help you. If it can, the Beyond Finance team will work with you to develop a debt relief solution that fits your unique needs.

Then, Beyond Finance will work on your behalf to settle your debts and save you as much money as possible. These results are not always guaranteed, however, and it is important to realize that if you agree to work with a debt settlement company, you do so at your own risk and may end up paying money in without getting the results you want.

The final step in the process is to eventually move beyond your debt (hence the company name.) As you start making a single monthly payment into your Beyond Finance account, the company will help you diminish or refinance your debt in less time than you might be able to do on your own. 

Again, remember that this process is different for every client, and while debt relief companies have helped many clients reduce their debt over time, this isn’t always the case and results are not guaranteed.

AADR Accreditation

Beyond Finance is an accredited member of the American Association for Debt Resolution (AADR), formerly known as the American Fair Credit Council (AFCC). The AADR is one of the primary organizations with which a debt relief company can become accredited — the association sets industry standards and regulates ethical business practices among debt relief companies. Thus, the fact that Beyond Finance is accredited by the AADR indicates that the company has high business standards and delivers a reliable service.

Personalized Services

Beyond Finance is a debt consolidation company. This means that when you choose to work with the company, you start making a monthly payment into a special account that you create solely for the purpose of paying off debts.

After you have accrued enough money (generally four to six months into the process), Beyond Finance will start using the money in your account as leverage to negotiate settlements with your creditors. 

If you are not current on your monthly payments, the debt settlement process might be delayed, because if you don't have enough money in your account with which Beyond Finance can negotiate, it will have to wait until you do.

The company also advises you to send any and all collection calls its way. If you receive a collection call, you can tell the person on the phone that you are working with Beyond Finance toward debt settlement, and he or she can contact the company directly with any questions.

Beyond Finance Reviews

On BestCompany.com, current Beyond Finance reviews are primarily positive — 83 percent of reviews are 4 or 5 star. Satisfied Beyond Finance customers most frequently highlight the company's exceptional customer service.

The majority of customers often mention Beyond Finance team members by name, highlighting how knowledgeable, patient, and reliable the team member was in helping them approach and understand the debt relief process. In addition, customers appreciate the simplicity of the Beyond Finance debt relief process.

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The Bad

  • Cost Not Published
  • Minimum Debt Requirement Not Published

Cost Not Published

We can’t find any information about Beyond Finance’s pricing or cost of services. Some debt relief companies are very transparent with this information, while others require you to schedule a consultation before you can get an idea of what you might be paying into the debt settlement program and what fees will apply.

Typically, you can expect to pay anywhere between 15 to 25 percent of your debt in fees to the debt relief company you choose to work with. If during your consultation with Beyond Finance, you realize that you will be paying more than this, you may want to consider other options.

Minimum Debt Requirement Not Published

We also cannot find any information regarding a minimum debt requirement for Beyond Finance. This either means the company does not have one, or that this information is just not available online.

During your initial conversation with the company, you will discuss the existing debt you have and the company will determine whether or not you qualify for its services. However, without a published minimum debt requirement, you will not know in advance if you have enough debt to work with Beyond Finance or not.

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The Bottom Line

Beyond Finance is AADR-accredited, ensuring that the company meets high industry standards. The company offers a simple debt relief process that is personalized to your needs. A Beyond Finance team member will work with closely with you, helping you understand how debt relief works, and how it will benefit you based on your credit score and accumulated debt.

Beyond Finance reviews are primarily positive with customers frequently highlighting the company's exceptional customer service. However, we would recommend reading reviews before choosing a debt relief company.
 
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Star Rating

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4.8

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667 Reviews

Review Breakdown

5 grade

81%

4 grade

6%

3 grade

1%

2 grade

1%

1 grade

11%

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Mo Mo

I just started and haven't seen one item so far an waiting to give a fair review it's just too soon . So far it's been fine

1 month ago Edited February 13, 2025

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Reply from Beyond Finance

Hi Mo,

At Beyond Finance, client experience is our top priority at all stages of your time with us and we would love to know how your experience was with us during enrollment. We hope that once we are able to meet your expectations, we can earn a 5-star review from you in the future.

Please reach out to our Client Success team at clientsuccess@beyondfinance.com or 800-282-7186 so we can discuss any concerns you may have.

— Beyond Finance

Feb. 14th, 2025

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Lori Sokol Lake Worth, FL

Extremely frustrating. I've been dealing with them for about a year. Initially a great pitch, promising me they would "take care of everything." They've since settled a few of my credit card debts, but I've had to deal with lawyers and the court system, as they are not very conscientious. I have to constantly call and make sure they're doing their job so that I don't keep getting served with court papers! Lazy about ensuring debts are settled and everything is in order. They use the excuse they can only work with the funds available, but they don't do their job very well, even when they do have the funds. Communication sucks - they make "appointments" to speak with me, and then they don't call!

2 years ago

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Reply from Beyond Finance

We appreciate you sharing your experience, Lori.

We’re sorry to hear that your creditors chose to go this route. While not every creditor takes this approach, some creditors are unfortunately more aggressive in their debt collection methods than others.

We understand that this is not only a frustrating experience but that it can also be a stressful one as well. we’re sorry you feel you were in need of more support from our team. We want to be there to help our clients navigate experiences like this, however rare, and would love to learn more about your experience and continue working with you.

Give us a call at 800-282-7186 or email clientsuccess@beyondfinance.com and we’ll do our best to help you figure out next steps.

- Client Success Team at Beyond Finance

Jan. 4th, 2023

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Loura Layton West Palm Beach, FL

I was given the wrong information regarding the settlement process. I was told the two loans I wanted to settle wouldn’t effect my credit. I have a great credit score and explained I wouldn’t be interested if the settlement would effect my credit score. The agent reassured me that the creditors would be contacted and the creditors wouldn’t charge any late fees or interest fees whiled the process was being negotiated. I signed All paperwork regarding the settlement to be told after the fact that no negotiation would be done until accounts were 120 to 190 days delinquent. I then explained to the agent who was setting up the financial statement that I was misinformed and to cancel the agreement.

2 years ago

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Reply from Beyond Finance

Thank you for the feedback, Loura. We always aim for transparency with regard to our process, and we're sorry that you feel the credit implications of the program were not explained clearly. To be clear, participating in our debt resolution program will likely adversely impact your credit for a time. While you may temporarily take one step back in terms of your creditworthiness, you’ll take five steps forward with resolving debt. Once your debt is finally resolved, the effect on your credit can actually be very positive. Practicing positive credit behavior can help you build your creditworthiness back up over time.

We are sorry to hear that our program was not the right fit for you. We’re sad to see you go, but wish you the best of luck in moving beyond debt. We are currently reviewing your calls with our team to find out what happened here and improve our process in the future. If you have any additional questions or concerns, or if you simply want to discuss your experience further, do not hesitate to reach out to us with any other questions or concerns you may have (phone: 800-282-7186 / email: clientsuccess@beyondfinance.com).

- Client Success Team

Jul. 20th, 2022

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April Whitehead McMinnville, TN

I’m still thankful for the assistance given for settling my debt. However, my accounts have all been paid and I still have over $2000 in my account two months after my final payment. My account is still open with monthly fees still coming out. Ive been checking in daily and given multiple timelines and stories. I’m currently paying Above for the graduation loan that was to close this account. Beyond is still holding the overage that I am making payments on. All I’ve been given is double talk with zero answers. I was told it would be resolved within 60 days, then on Monday I was told it was escalated. On Wednesday I was told 3-5 days from Monday. On Thursday, I was told 7-10 days from some unknown date that the representative wouldn’t disclose. Today I was told to call and speak to a manager. No manager came on the phone. I was told that an email would be sent to a manager and would be responded to within 72 hours! Ive had to contact the BBB as I feel at this point I am getting played for more money.

2 years ago

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Reply from Beyond Finance

We appreciate your feedback, April. We are glad that you were able to make the transition to Above Lending, but we're sorry that you experienced payment issues with your Dedicated Account.

After a thorough review of your program, we have issued you a refund. For any other questions or concerns regarding your program, please reach out to us at 800-282-7186 or clientsuccess@beyondfinance.com.

- Client Success Team

Jul. 8th, 2022

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swtcanchaser Conway, AR

While Beyond Finance was easy to work with initially my husband was served court documents where a creditor filed in court. We paid extra for legal and they never responded to the court filing , and we never received a court date so the creditor received a default judgment. After two years of on time payments we qualified for a consolidated loan to pay everything off, which we did leaving $2200 in our account with Beyond Finance. It has now been almost 2 months and they will not give me my remaining funds, even though everything has been settled. I have been calling 1-3 times a week since February 23rd and they keep giving me excuses as to why their graduation department will not graduate me from the program.

3 years ago

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Reply from Beyond Finance

Hi there,

We greatly appreciate you sharing your experience. We take your feedback very seriously and are sorry that you are having trouble graduating from the program and that there have been multiple points of frustration during your program participation.

We would like to better understand your experience and resolve this. Please reach out to us at 800-282-7186 or email clientsuccess@beyondfinance.com with your name, email address and phone number so we can resolve this as soon as possible.

- Client Success Team at Beyond Finance

Apr. 13th, 2022

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Frank T Santa Paula, CA

I signed up with Beyond Finance due to their good rating with the Better Business Bureau. Their fees are 25% of the original debt, so if they resolve an account for 50% of the original debt, their fees reduce the savings by half. That is, if you have an account balance of $10,000 and they settle it for $5,000 they claim they saved you $5,000. However, you have to pay them 25% of the original debt. Twenty-five % of $10,000 is $2,500. You wind up paying $7,500 as opposed to the $5,000. If you are paying a 20% interest rate, the savings will be increased by the reduction in interest payments. In my situation, I found the only real benefit was that I no longer had to deal with threats and harassment from the less ethical credit card companies.

3 years ago

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Reply from Beyond Finance

Hi Frank,

Core to our program is making sure that all of our clients fully understand how our debt relief program works—we regret that we missed that mark with you.

It's worth noting that we walk clients through their program fees at enrollment and our program fees are factored into client deposits. We'd also like to note that one of the benefits of our program is that even with those fees, working with us can be much less expensive than continuing to pay your creditors. We are ultimately glad to hear that our program is saving you the trouble of dealing with your creditors and saving you money, too.

If you have any additional questions about your program or fees, give us a call at 800-282-7186 or email clientsuccess@beyondfinance.com.

Client Success Team at Beyond Finance

Apr. 20th, 2022

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Lucy Brownlee Fine Art Las Vegas, NV

I really liked them at first. But I was told that if I made all payments on time, which I did, and paid extra when I could I would be offered a loan in 6 months time. Well it's almost a year. My credit score is worse than ever, and I've asked twice about the loan and been blown off by Beyond telling me its not them but the loan company.

1 year ago

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Reply from Beyond Finance

Lucy-

We are sorry to hear that you have still not yet qualified for the Above Lending Graduation Loan yet. Qualifying for the loan is based on a number of factors including, but not limited to, 6-9 months of on-time full deposits, your debt-to-income ratio, and your credit score (though credit score doesn't weigh as heavily as with most loans). It is entirely up to Above Lending whether a client will qualify for the loan or not. If you do qualify, someone will reach out, but we also want to emphasize that continuing with your Beyond Finance program is just as effective to get out of debt. While the loan can speed up the time to credit score recovery and put an end to creditor harassment, your Beyond program charges no interest, and you'll end up having to pay less overall to reach financial freedom. And the fact that you've made all your deposits in full and on time is great. You're doing everything right, and you're well on your way to a debt free life, whether you qualify for the loan or not.

-Client Success Team at Beyond Finance

Aug. 29th, 2023

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tyrone Houston, TX

Be careful and read the fine print, this company is still drawing money out of my account apparently a $215.00 termination fee which no one discuss with me, I am guessing it's my penalty fee for no longer using their service.

1 year ago

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Reply from Beyond Finance

Hey Tyrone,

We strive to be transparent about the fees we earn when you complete a settlement and we are sorry to hear you did not understand our fee structure.

Just to clear things up, we do not charge a fee for canceling our service. The charge you are referring to may be from a settlement fee that our team earned before you left the program. If you decide to leave the program before paying a settlement fee, you are still subject to that fee.

We are sad to see you leave the program and we wish you the best of luck on your journey to financial freedom.

-Client Success Team at Beyond Finance

Aug. 1st, 2023

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Kori

Customer service is not efficient or effective.

8 months ago

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Irene Peach

Cannot access form to cancel. Do NOT wish to proceed!!

9 months ago