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Americor

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8.2

Overall Score

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Charlene Portland, IN

My phone calls have never been returned andkthe communication needs to monthly updates

1 year ago

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Reply from Americor

We apologize for the lack of returned phone calls and the absence of regular monthly updates. Effective communication and regular updates are essential aspects of our service, and it's important that you have access to the information you need.

To address this issue, we're committed to improving our communication with you. We encourage you to contact our Office of the President team at officeofthepresident@americor.com to express your concerns and request more frequent updates on the progress of your debt settlement. Your feedback is valuable, and we will work to ensure that your concerns are addressed.

Your satisfaction is important to us, and we appreciate your patience as we work to improve our communication and provide you with the level of service you deserve. Thank you for sharing your feedback, and we look forward to addressing your concerns and providing you with regular updates.

Sincerely,
Americor

Nov. 1st, 2023

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Joseph St Louis, MO

Very honest and very quick to solve my debts

1 year ago Edited January 10, 2024

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David Knoxville, IA

great company, very clear and concise instructions.

1 year ago Edited January 10, 2024

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James

They were honest in everything that they talked about.

1 year ago

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Anonymous

So far, it's been quick and easy. Keep up the good work.

1 year ago

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Eddie Winston-Salem, NC

Americor made me a offer that I could not turn down

1 year ago

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Pamela Jenkins

They work fast and they get things done.

1 year ago Edited April 22, 2024

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Richard Costa Mesa, CA

I love how fast you negotiate to get settlements for us

1 year ago Edited December 14, 2023

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Donald Dayton, OH

I do not see any progress and it concerns me as my. Desiree plummets from. 710 to 488

1 year ago

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Reply from Americor

We understand your concerns about the lack of progress in your debt settlement process and the impact on your credit score. It's natural to be worried about your credit score, and we appreciate your feedback.

The process of debt settlement may take time to show significant progress, and it may temporarily impact your credit score as accounts are negotiated and settled. However, as your debts are resolved, and you make consistent payments, your credit score can gradually improve over time.

To address your concerns and discuss your specific situation, please reach out to our Office of the President. They can provide you with information about the progress being made and how it may impact your credit. They can be reached directly at officeofthepresident@americor.com.

Your satisfaction and financial well-being are important to us, and we are committed to providing you with the support and assistance you need. Thank you for sharing your concerns, and we look forward to helping you navigate through this challenging process.

Sincerely,
Americor

Nov. 1st, 2023

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Jorge Tampa, FL

Customer service exceeded my expectations

1 year ago

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Angela Bly Walla Walla, WA

Informative. Easy process. Great customer service.

1 year ago

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Fernando Colorado

I love the kind of everyone who I have been speaking with

1 year ago Edited February 22, 2024

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Beverly Anderson Windermere, FL

Great company and awesome customer service.

1 year ago Edited November 13, 2023

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Reply from Americor

We apologize for the lack of updates and the persistent calls from debtors that you've been experiencing. We understand your frustration and want to address these concerns promptly. It's important to us that you have peace of mind throughout this process.

Please contact us at 866-333-8484 or via email at officeofthepresident@americor.com

Your satisfaction is our priority, and we're dedicated to resolving these issues and improving your overall experience.

Thank you for your patience, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023

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Patti Leigh Copley Big Bear, CA

Great company, Great customer service, Great products

1 year ago

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star star star star star

James Pierce

Customer service representative was thorough and patient.

1 year ago

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Lynda Thivierge Queens, NY

Good communication and knowledge of the program

1 year ago Edited January 15, 2024

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Bob Pendry Lenoir, NC

Very Friendly and Helpful In making my decision

1 year ago

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star star star star star

Clayton Sai Honolulu, HI

Quick response time and great customer service

1 year ago

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star star star star star

Fredy Sanchez Nyack, NY

The best decision I could make. They are very professional.

1 year ago

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Toy Sen Kent, WA

The professionalism and the eagerness to help.

1 year ago

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Anne Kittrell Daytona Beach, FL

So helpful not having to interact with the creditors

1 year ago

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Joanie Smoot Moneta, VA

Brandon was very helpful and knowledgeable

1 year ago

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Antonio J. Messina

Excellent program. I'm very happy to choose Americor.

1 year ago Edited May 1, 2024

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Vicki George Englewood, FL

Very easy to work with. Explained how the process works.

1 year ago

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Diane Duarte Port Charlotte, FL

My first account was just settled! I'm very happy.

1 year ago Edited November 28, 2023

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Kimberly White (Wifey) Kingstree, SC

Very nice people who really explain everything

1 year ago

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autumn and aspen world

I should be able to make payment any way that I choose as long as I’m not missing or late payments

1 year ago Edited October 16, 2023

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Reply from Americor

We appreciate your feedback and understand the importance of flexibility in payment options. We want to make your experience with us as convenient as possible while ensuring you're on track with your payments.

Please feel free to reach out to our customer service team at 866-333-8484 or via email at officeofthepresident@americor.com to discuss alternative payment options that better suit your preferences. We are here to assist you and make the payment process as straightforward as possible.

Your satisfaction is our priority, and we appreciate your valuable input as we strive to enhance our services.

-The Americor Team

Nov. 1st, 2023

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Bruce Wood

Did as agreed, thank you for your support.

1 year ago Edited April 25, 2024

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Jay Vega Brooklyn, NY

Everyone who I speak to are pleasant and very professional.

1 year ago

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Donna Mullin Lebanon, CT

Everything was great fast efficient No complaints

1 year ago

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Sarah Turpin Camp Hill, PA

Great company! Very helpful with getting my debt resolved.

1 year ago

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Sharon Indianapolis, IN

A Great program. Super easy to get started.

1 year ago

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Ricky George Gardena, CA

THEY WORKED WITH ME VERY WELL AND COMMUNICATED A LOT.

1 year ago

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Claudia Carrizo Richmond, TX

So far they have been great. I appreciate all their help.

1 year ago

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Melissa Irving, TX

I’ve called and called and never received a call back. Set up numerous calls for a call and nothing. I was hoping this would be different.

1 year ago

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Reply from Americor

We sincerely apologize for the lack of response and the inconvenience you've faced. This is not the level of service we strive to provide, and we're committed to resolving this issue promptly.

We understand your frustration and disappointment, and we appreciate your patience in reaching out to us. Your satisfaction is of the utmost importance to us, and we want to ensure your concerns are addressed.

We understand that clear and timely communication is vital in this process, and we're committed to improving in this regard. Please reach out to us via email at officeofthepresident@americor.com

Thank you for your feedback, and we look forward to rectifying this situation for you..

-The Americor Team

Nov. 1st, 2023

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Eddie Jensen Beach, FL

Company helped, with consolidated all my debt

1 year ago

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Lawrence Nowak

They are fantastic. A great team of people.

1 year ago

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Clifton Vizhun Johnson Norfolk, VA

Poor customer service, not sensitive to the clients financial struggles. Instead takes advantage of client as opposed to helping

1 year ago

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Reply from Americor

We genuinely appreciate your feedback, and we're truly sorry to hear about your negative experience. We aim to provide the highest level of service to our clients, and we regret that we fell short of your expectations.

Your financial struggles are important to us, and we want to ensure that you feel supported and understood throughout this process. We take your concerns seriously, and we're committed to addressing them promptly.

Please contact us at 866-333-8484 or via email at officeofthepresident@americor.com. Your satisfaction is our priority, and we're dedicated to making the necessary improvements to provide you with a better experience.

Thank you for sharing your concerns, and we look forward to making amends and ensuring your experience with us improves.

-The Americor Team

Nov. 1st, 2023

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Wilson Ingram Topeka, KS

Personal Assistant from agent,the best service

1 year ago

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Mary Ellen Moore Lenoir, NC

Americor is a good company and tries to keep you informed of your progress

1 year ago

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JIM Wells

Very satisfied with how my accounts are being managed.

1 year ago Edited April 25, 2024

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riaz monawar Monee, IL

Nice perfect easy good communication love it

1 year ago

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Troy Norman Jacksonville, FL

Very helpful and easy to understand great people

1 year ago

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Cynthia Chumack

Very satisfied so far made me aware of everything

1 year ago Edited October 25, 2023

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Virginia Triplett Greenwood, SC

Great customer service very passionate about his work.

1 year ago Edited October 12, 2023

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Ellen Grucella Lancaster, NY

Not to much to speak about. But communication is good.

1 year ago

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David Dearman Edmond, OK

Better price than other consolidation companies

1 year ago

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Jerome Tobin IL

Great customer service, took away all the stress

1 year ago

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Judy Thomas Orlando, FL

Honest company. They are upfront about everything.

1 year ago Edited March 4, 2024

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Pia Campbell Columbus, OH

Professional staff fast service. Courteous staff.

1 year ago