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Americor Reviews

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9.0

Overall Score

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Jeanna Neatrour Moses Lake, WA

Very courteous and prompt. They take care of things directly. It’s easy to send them paperwork. I was happy very happy. I am very happy so far.

2 years ago

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Therese Guster

I just started this new journey on my debt relief. The beginning was easy and the representative was amazing. So far everything is good.

2 years ago

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Lynn Ann Irish Wapato, WA

Very nice and understanding , gave very clear instructions and explanations all the way through and took the time to ask if I had any questions “

2 years ago

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Sherly Chikere Oakland, CA

Alina is great. She explained well.all.the details I need to know. She answered all my questions. She is a big help to me. Thanks Alina so much.

2 years ago

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Rudy Fairborn, OH

Very professional. Delivers as promised. Each account settlement was fast and precise. Recommend to everyone looking to get out of debt.

2 years ago

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Sally Johnson

Though I believe things are being done the way they should be, I think they app needs to br worked on. Everyone who I've spoken have been awesome to work with. All in all I'm pleased

2 years ago

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Reply from Americor

Thank you for taking the time to share your feedback. We appreciate your positive comments regarding the team members you've worked with and are pleased to hear that you believe things are progressing as they should.

Your suggestion about improving the app is valuable, and we are committed to enhancing our services based on customer feedback. We'll take your input into consideration as we work on improvements.

If you have any specific recommendations or additional details about how we can enhance the app, please feel free to share them at officeofthepresident@americor.com. We want to ensure your overall experience is not only satisfactory but exceptional.

Thank you for your trust and understanding. We look forward to continuing to assist you on your financial journey.

Sincerely,
Americor

Dec. 27th, 2023

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Melissa Herrera Red Oak, TX

Great explanation. Great experience. Let's hope the company is as good as the lady on the phone she was absolutely amazing

2 years ago

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Carlos Linares Riverview, FL

So far so good. It took a little bit over three months to get the first account settled. But I like it. 4.5 stars ⭐️

2 years ago

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Jennifer Johnston Enola, PA

I just started the process. However, to this point, the process has been super simple, and the folks I have spoken with have been very helpful!

2 years ago

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Jamal Jones NC

Excellent service all around. This is a company many others could learn from as far as being progressive and forward thinking are concerned.

2 years ago

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Eileen i Walker Orlando, FL

Very good co. Only been 1 month and already have 1 access under contract. They have br great from the beginning and very helpful.

2 years ago

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Mat1946 Palm Bay, FL

Americor has helped me to breathe again! They have helped me to feel and be out of debt!!! Customer service is AMAZING!!!

2 years ago

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Terry C Lamberson Indianapolis, IN

Will the customer service was friendly and helpful in getting me enrolled in the Americor program. So looking forward to being free. Thank you

2 years ago

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Manuel Monds Sr.

Awesome service, caring, polite, and most of all this crew is on point and informative. Thanks guys your the best. MannyMonds

2 years ago

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sedika forbes Philadelphia, PA

I have no reason to complain. Very friendly and capable staff and they work so efficiently. I was at ease after a couple months.

2 years ago

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King Denver, CO

They explains the whole savings over number of years. If you pay the minimum amount I think it was a really educational information.

2 years ago

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Glenda Hervey Batesville, MS

The person who I talked to was very efficient and helpful. He was very easy to talk to and he explained things very well.

2 years ago

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Julie Osborn Franklin, OH

This company has given me my life back. They never leave you hanging with questions. Staff is very friendly with great advice.

2 years ago

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susan ellis Holland Patent, NY

Very friendly and knowledgeable people. Haven't been in program long and already got a settlement agreement. Thank you.

2 years ago

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Louis Merz Rockledge, FL

I am very dissatisfied with the response time when trying to cancel this program. It seems like it’s easy to sign up but very difficult to cancel. I waited on the phone for 30 minutes more than once to try and talk to someone. When I finally got to talk to someone they guaranteed me that it was cancelled and they would send me an e-mail. Well here it is the next day and I have not received an email. I just want this over. I would not recommend this company to anyone!

2 years ago

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Reply from Americor

I'm truly sorry for the frustration and inconvenience you've experienced in attempting to cancel our program. Your feedback is incredibly important, and I want to assure you that we take your concerns seriously.

I apologize for the extended wait times and the lack of a prompt resolution to your cancellation request. This is not reflective of the standard of service we aim to provide, and we are actively addressing the issues you've raised.

I can confirm you have been placed in a cancellation status after having reviewed your account. However, if you have any additional concerns or questions we would be happy to address them directly at officeofthepresident@americor.com.

I understand the urgency of your situation, and I sincerely apologize for any inconvenience caused by the delay in sending the confirmation email.

Thank you for bringing this to our attention, and I appreciate your patience as we work to make things right. If there's anything else I can do to assist you, please don't hesitate to let me know.

Sincerely,
Americor

Dec. 20th, 2023

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Gigi Rivera Stratford, CT

Chris was extremely helpful and really made it simple and easy for me to understand. Thank you so much Chris for everything!

2 years ago

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Richard Roxboro, NC

Your team guided me through the process and took there time to answer all my questions with patience to help me understand the process

2 years ago

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Marcia A Petrosino

Americor was the first company that would help me out with my debt consolidation. I would recommend these folks to anyone that inquired.

2 years ago

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Vivian Taylor Atlanta, GA

Great experience with the Sales Agent. He knew exactly which program would fit my budget. Excited to get started tackling this debt!!!

2 years ago

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Zachary kumalae Port Saint Lucie, FL

They act like they have your back if u fall low on funds betwean jobs. Susequently they will inform you that any disruption in payments results in contract with creditor null and void. They have NEVER reached out to me sinve sign up. Besides a Welcome call 3 months in. What a joke

2 years ago

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Reply from Americor

I'm genuinely sorry to hear about your experience, and I want to express my sincere apologies for any frustration or disappointment you've encountered with our service. Your feedback is crucial, and I appreciate you bringing this to our attention.

I understand the importance of feeling supported, especially during challenging times, and it's disheartening to hear that our communication and support have not met your expectations. I want to assure you that we take your concerns seriously, and we are actively looking into ways to enhance our client engagement and support processes.

To address your specific situation, I would appreciate the opportunity to connect with you directly. If you could provide your account details or contact information via private message at officeofthepresident@americor.com, we will prioritize your case and work to resolve any outstanding issues promptly.

Once again, I apologize for any inconvenience or frustration you've experienced. Your satisfaction is important to us, and we are committed to making things right.

Thank you for your understanding.

Sincerely,
Americor

Dec. 18th, 2023

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Marcie Hill Paintsville, KY

Sean C was a huge help to me, I’ve stressed for months and he definitely helped ease that. I appreciate everything he did to help me so much.

2 years ago

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Randall Jordan University Park, PA

Going along smoothly the main debt I have is with freedom debt once I get that settled it should be much better for me to save and get things done

2 years ago

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Brad Ladner LA

Everyone from start of phone call was very helpful, professional and friendly. So far this has been top notch customer service.

2 years ago

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Ronnie McEntee Philipsburg, PA

They were straight forward about the program and what to expect. The portal made it easy for me to keep track of my status and see my debt decreasing

2 years ago

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Barbara A Hiss Princeton, TX

They have been informative every step of the way and advised me directly how to handle specific problems as they arise. So far I am very satisfied

2 years ago Edited February 15, 2024

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Joseph

Good explanation of the different options to consolidate loans, fast and easy process. Of course with very knowledgeable advisor.

2 years ago

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Rebecca Johnson Fayetteville, NC

I liked everything about Americor!! It’s a great debt management solution for financially challenged families or individuals.

2 years ago

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Jason Tepper Baltimore, MD

Great service as always. Today, Mariah helped me and she is excellent. Can’t thank you enough for going above and beyond.

2 years ago

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Billi Dosumu Farmington, MI

My interaction with Jules R, my financial adviser was terrific and very professional, with great products knowledge. She deserves a great "KUDO"

2 years ago

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Shiv k singh Indianapolis, IN

I spoke with Sean P, he explained me about all plan. He explained me nicely that how you guys help people and this plan works. Thanks.

2 years ago

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Abel Sanchez New York, NY

From the start Americor was awesome. Their honesty and openness are refreshing and the math was amazingly close to mine.

2 years ago

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Shawn Bohnas OR

Cedric , the gentleman that helped me, was very helpful answering questions that I had about different aspects of the process.

2 years ago

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brenda marsh

They are awsome they let you know when you, have a debtor who wants to settle I love that I don't have to deal with the calls

2 years ago

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dennis oddo North Tonawanda, NY

Great job so far ! I have only been in the program for a few months, and they have already been working diligently on my case.

2 years ago

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Robert Desrochers Biddeford, ME

So far the process was easy and my customer service was great to work with took the time to explain and let me ask questions

2 years ago

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Fred Collins Decatur, GA

Aiden G was very friendly and professional in dealing with my financial needs and made the entire transaction very comfortable.

2 years ago

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Jean Gilmore Spring Hill, FL

This program is way too costly. Your fees in paying yourselves? Are way way too high. It’s literally killing me to have to give you as much money each month as I do. And once you sign? They won’t change anything. Even if you lose your job or someone dies or anything else catastrophic happens that affects your ability to pay. Smh

2 years ago

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Reply from Americor

We genuinely appreciate your candid feedback, and we're sorry to hear about the challenges you're facing. Your concerns are important to us, and we want to address them as effectively as possible.

We understand that the cost of our program is a significant consideration for you, and we empathize with the impact it may be having on your financial situation. Our aim is to provide assistance and relief, not to add to your financial burden.

To better understand your specific circumstances and explore possible solutions, we encourage you to reach out to us at officeofthepresident@americor.com. Our team is here to work with you, especially during challenging times such as job loss or other unforeseen circumstances.

While our fees are structured to support the services we provide, we do understand that life events can bring unexpected challenges. We are committed to reviewing individual cases and finding the best possible resolution to assist our clients.

Your feedback is invaluable to us, and we're dedicated to making every effort to address your concerns and improve your experience with us. If there's anything specific you would like to discuss further, please feel free to contact us.

Thank you for sharing your thoughts, and we appreciate your trust in us.

Best regards,
Americor

Dec. 11th, 2023

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Larry Stelley El Paso, TX

I just enrolled and Rodrigo P was excellent! We look forward to working the program, reducing our debt and rebuilding our credit.

2 years ago

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Susan Kinney Phillipsburg, NJ

Americor called quite often about my settlements. It was a little confusing to me because there was so many different people I was talking to.

2 years ago

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Brenda Frye Coffeyville, KS

Very well done! I am on my way to financal freedom! These people (Andrea and Corey) have a lot of patience. They were very helpful!

2 years ago

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Jane Powell

I was going to take the credit 9 but decided against it. Since then Americor settled my first account was settled in weeks

2 years ago

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Thomas Rosario Jersey City, NJ

Ms.Tiffany Mough was great & helpful. I can not complain about the customer service treatment. Can't wait to get this going.

2 years ago

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Vernon Tully Huntsville, TX

Excellent customer service would follow through i'm helping me get my credit back going. It's been truly a bworking with them.

2 years ago Edited December 6, 2023

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Robert Hansly Bristol, RI

I received a letter in mail and went online to investigate what they were about had a nice experience and decided to go with the program

2 years ago

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David Cousins Kansas City, MO

Lady was very professional and gave me all the details that I needed all the places I talked to I felt like I was being scammed

2 years ago