Where Alliant Credit Union thrives is in the smaller details that people call perks. They may not be noticeable on the surface, but after doing the research you will find that these perks can benefit customers in a lot of ways. Here are some of the things that customers enjoy the most:
Alliant Credit Union has a one of the best earning interest rate for their customers. You could earn 1.0% APY on the money in your savings account! This is by far the best we have seen with any credit union. If you are thinking of moving cash into a savings account that will make you some interest, Alliant Credit Union is the place to do that.
Location and ATMs
Alliant Credit Union has more than 45 branches in the Chicago area which is great for members in the area. This also scores higher among most other credit unions that may only have half of the locations available. Even better, there are several more ATMs spread throughout the country with Alliant. There are more than 80,000 fee-free ATMS. This is the highest number of ATM machines that we have seen credit union members have access to. If cash is drawn from a machine that isn’t fee-free, Alliant will reimburse ATM fees each month, up to $20.00.
Alliant Credit Union offers mobile features that help members save time. For example, Alliant offers a mobile app, mobile check deposits, and mobile wallet features. Several credit unions do not offer all of these options. We find that Alliant Credit Union is one step ahead in providing the best mobile financing features for their customers.
Living or working in the Chicago area will automatically qualify you to join Alliant Credit Union. You can also become a member if you are an immediate family member of an existing Alliant member to an existing member, employee or retiree of a qualifying organization. Another way memberships are available is if you donate to Foster Care to Success. This will make you a member of a “qualifying organization” which will in turn also qualify you to apply for Alliant Credit Union. The only criticism customers have complained about is that there is no list of “qualifying” companies, organizations, and associations through the Alliant website. Instead, potential clients are prompted to supply their company’s name to see if they are eligible to apply.
With all of the great features Alliant Credit Union offers, they fall short in a couple of areas. Where Alliant Credit Union can improve the most is within their financial services. This has the most weight when ranking companies (since it is the credit union industry), and if their rates aren’t the best then their ranking will fall down with it. Alliant Credit Union is still a good choice, but in order for them to be one of the best choices, then need to reevaluate especially their rates they offer their customers.
Most of the major rates they offer aren’t the most competitive. Even though they might not be the worst rates we’ve seen, we definitely see that there can be some improvement in this area. For example, the checking account rates are 0.65% which we don’t see as either really good or really bad. Instead, this is an average rate you will probably be able to find at several other credit unions. The same thing will apply for Alliant Credit Union’s auto rates, which start at 1.99% minimum, and person/unsecured rates, which start at 11.90%.
EMV and Overdraft Protection
With all of the fraudulent activity happening with stolen identification and credit card hacks, the industry has moved to securing transactions more. They implemented EMV technology which is the small chip you will see in some cards. This is supposed to limit the number of fraudulent transactions. Several financial institutions have adopted this new technology, especially for debit cards. Alliant Credit Union is one of a handful that has not yet. Potential customers can view this as a huge potential setback when comparing to other credit unions.
Also, a nice perk that many credit unions are implementing is overdraft protection. This allows funds to be moved over from one account when the other does not have the sufficient amount. Alliant does not offer this feature. Instead, when a customer doesn’t have enough, they will be charged the $25 overdraft fee each time this occurs.