Lexington Law

Hello a few years back I called lex law because my credit had a lot of tattoos from the 2008 recession. I had a home but wanted to buy a new truck but my credit was crap because of this. It took about a year but with their legal team & being diligent on paying my bills and paying any collections that were my responsibility my score went up over 200 points. I might have been a best case because I had a few years of paying bills on time and just needed help getting things dialed in. If you don’t pay your bills they can’t help you. Nothing in life that is worth it or a good thing is a free bee

I see so many bad reviews well they won't get one from me. I'm seeing impatient people who need to give it time to work. Lexington Law has no control over your credit score dropping they do however work with you and dispute negative information on your credit report. it takes at least 3 months to see removals from your credit report. every time I speak with them I have a pleasant experience. Though I do believe that hard inquiries on your credit report should be disputed with the 129.95 a month fee they still give you great help. I e had 47 items removed from my credit report and keeping up with all my current credit cards and car payments I've been able to achieve getting credit cards and auto loans. Keep up the good work Lexington Law you've been a great help and I'm very pleased with the service you provide. Still think inquiries should be included with the 129.95 service

I have been with Lexington law for 18 months. the first time I called I was on the phone less than 15 minutes to get signed up and collect my payment. I needed to call several times since then and the least amount of time I've waited to talk to omeone was 45 minutes. several months ago they convinced me to use the escalated approach. both times I waited for 2 months to get an answer at $130 a month to Lexington and got the same answer unless you have additional information it's already been disputed. they did that two times and both times the company came back and said they've already disputed if they're not disputing again. I called again today and they told me to try the escalation approach again. I asked to speak with a manager and they put me through to a Marianne. when I told her about the escalation approach obviously she didn't know I spoke to somebody else in the company. She told me whoever suggested that approach was a moron. When I told her it her company that offered that she actually giggled. Need I say more, I canceled .

Reply from Lexington Law

Nov 05, 2019

Dear Thomas, We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail. Thank you for your assistance and we look forward to speaking with you. Sincerely, Alex Lexington Law Firm

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it is impossible to actually get to speak with someone. they will only call should they not recieve their payment on time!!! no updates, only waiting. they signed me up for the premiere service without telling me of other options. overall poor experienced. i am currently on the line waiting tonspeak to paralegal , and its been 20 minutes of listen to this stupid music.

Reply from Lexington Law

Nov 05, 2019

Dear Daniel, Thank you for sharing your concerns. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail. Thank you for your assistance and we look forward to speaking with you. Sincerely, Alex Lexington Law Firm

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The very first person I spoke with at Lexington Law was willing to listen and seriously answered my concerns. She took the time to explain the steps I would have to take to enroll. Going forward I was notified by well informed paralegals. They answered any questions and followed up on my requests. I take seriously the need to maintain a good credit score as it speaks to a lifetime of doing one's best to prioritize responsibly our financial matters. Our economy has its ups and downs but in the long run we must work together and honestly pull together to do our best to maintain respect for all those who service our needs and sustain our well being. Thank you to the Lexington Law team for caring enough to make that happen.

After I signed up, outside of setting up the dashboard, they didn't do anything for me until after the introductory period was over. They never tried to grasp my situation and they NEVER communicated with me until I stopped paying them. Only one credit agency ever sent me a response to their supposed disputes during the several months I was with them. I did get some things removed from my credit but in a several month period it should had been a lot more my credit was stolen from me by identity theft I literally only have one thing on my credit that I actually did myself and it was a 500$ loan when I was like 18–19 I explained to them I’m in the market for buying a house and I needed my credit score up about 20 points that’s it and they encouraged me they could do it within a month or two no kore then 3 months that I sign up for the higher premier account. Idc to spend all the money in the world if it builds my credit I’m not a money hungry person it’s just money! But I do t want to keep paying for something that isn’t helping or that I could do on my own for free so with that being said I will probably be cancelling my subscription 😒 I say there services probably work for someone who actually doesn’t have too bad of credit so if your in the 600 range go ahead try them out but if your in the 500 range I don’t think there able to help in my opinion! Maybe in a couple years period

Reply from Lexington Law

Nov 01, 2019

Dear Amber, We reviewed your concerns . We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail. Thank you for your assistance and we look forward to speaking with you. Sincerely, Alex Lexington Law Firm

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Lexington Law is the Best We have ever used, the only downside is the speed of service.

Thanks for helping me with my credit problems. And finding the outstanding bills I didn't know I had. I must have forgotten about.

I had a really bad experience with this company they Never fix my credit when I first got it they told me that they weren't supposed to take more than 6 months to see results in my credit it's been already 10 months without any results and I didn't have really bad credit history I only had five bad histories of credit now they're charging me for sending the send the same letters every month and they're not doing anything about it now I have to pay them just for mailing the same letters each month.

Once they get your money they don't want to talk to you. Put you on hold for over 20 minutes. Because of what they did my credit actually dropped 40 points in the first month. They go after insignificant errors on your credit report. They DO NOT remove hard inquiries. I'm not happy with their services.

Customer service is extremely challenging and not professional in the least. The cost is very high and the client is the person responsible for doing all the work. In essence you are paying Lexington Law for you to do their jobs. Each time i tried calling to speak with someone, the minimum phone wait time was 20 minutes. This is unacceptable.

Thieves!!!!! They do not go after the accounts you specifically ask them to, even though you ask you which accounts you want them to focus on first and foremost. They start out full speed ahead, but quickly drop you in the bucket with everyone else whose money they are collecting monthly. Some things will come off, but they are old, and so easily disputable I was able to start sending the letters and having items removed on my own. When I canceled their service, on a recorded line, they still charged me, then told me that I never called to cancel while still trying to talk me into staying by telling me how great they are! Maybe they started out on the up and up, however they are highly unethical now, and their business practices are les than stellar! Be wary, do your homework, and if possible go with a private firm who will actually earn their pay!

They are so kind and helpful. Thanks to LexingtonLaw my life is getting back on track

These people can't take no for an answer after repeating my self multiple times in the phone that I did not request their services the lady proceeded to ask me the same questions I asked for my number to be removed and she said okay and still persisted. Clearly no professionalism here.

Lexington Law is nothing short of amazing! They have done exactly what I have asked and been very polite to me the entire time with no questions asked. I wish I would’ve heard about Lexington Law sooner in my life but I am glad that I am working with them now. Thank you so much for your time and your effort I truly appreciate everything that you do for me.

This credit repair will be very slow with Lexington law. They dispute 1-2 items a month. They make it this way so you keep giving them money. Using Lexington law doesn't make your credit score better because you're using a company. You can dispute everything on all 3 credit reports on your own all in 1-2 hr's for free. You keep disputing till everything is off credit report. I took 50k in debt into 4k in 2 years without paying a dime. Once you see this is a money pit they charge you $200-$250 to quit. I would just do it yourself. So easy

They got my score from 450 to over 800 in two years. really appreacite everything they did. They interface is super easy to use adn as long as you have ur personal info, they will do amazingly.

My score has continuously declined. The Paralegal was rude and unprofessional. The rate was ridiculously high. The items they supposedly removed, resurfaced on my report.

Had a loan a few years ago no problem. They took out the payments perfect till I pd it off. Just read somewhere no credit check They pull your Equifax. I am trying to get a new loan but there system is down very frustrating since I had to wait to lift my credit freeze on my Equifax file. Called and they will not pull another Bureau for you. Hope they come through.

My experience with Lexington Law was Amazing. I used this service back in the 90's with a $10,000 judgement against me along with multiple credit card debt.I paid them $70 monthly for 8 months. The judgement was dropped and all charge offs was eliminated my credit score became good enough.. Every situation is different and problems occur all you need is a little patients. I NEVER HAD TO PAY ANY EXTRA FEES SUCH AS CONSOLIDATION LIKE OTHER DEBT RELIEF PROGRAMS! They will get the job done. I will recommend them to anyone.

Honestly, I’m so happy that I did not read these negative reviews prior to signing up... LexingtonLaw was highly recommended to me.. and I recommend them highly... Please understand if you are unrealistically expecting to make one payment and have perfect credit at the end of the month this won’t work for you ... it really is a process ... everything is explained in detailed up front including the 14.99 fee... so it’s very difficult to believe people really didn’t know about the fee or the monthly charge... please read the one star reviews and you will notice they are all claiming LexingtonLaw is a scam because things weren’t remove quickly enough usually 1-3 months or that the company lied to them about the fee or nothing was done or that they waited a long time to speak to customer service... I am thankful for my coworker that recommended them to me ... just as many people are grateful that I recommended this company to them... I’ve seen reviews that swore LexingtonLaw promised to remove their student loan , which by the way can’t even be removed in bankruptcy, and also that they promised to remove their repo or give a refund... If you are realistic and understand that you have bad credit, and you are willing to make some sacrifice ... meaning you are willing to make the payments and stick with it for at least six months... in our experience customer service has always been very friendly and knowledgeable... never had to wait more than a few minutes to be connected to someone .Depending on your situation it may take up to six months for you to see results... more or less time for others... I know from experience because many of my friends and coworkers and myself have used Lexington law... so if you are willing to be patient and give it at least six months... you will see results and you will be happy 😃... if you want result immediately after one or two payments and are willing to give a bad review because you can’t afford it or you want a refund if all your negative or not removed in two months... then it won’t work for you... please note ... even though the negatives have been removed, you still owe the debt ... it’s just that it’s no longer reported ... so you may see that debt reappear if it is sold to a collection agency ... that’s because the collection agency is now trying to collect the same debt, if that happens, then you need to contact LexingtonLaw and they will get it removed, after it’s removed the second time ... it shouldn’t appear again..,

They are super fast... at taking your money. When I called just to inquire, they were oh so quick to get into sales pitch mode. That was fine, I understand they have something to sell. We reached some level of understanding as to generally what was going to happen and said they needed $14 to pull my credit report. Fine. As they pointed out, it did make sense to add my wife to the process, but she was not in the room at the time. "That's ok," they said, "we will call back later to get her authorization and we won't charge or pull her credit till we speak with her". Sounds reasonable. BUT, then I notice another $14 charge hit my account as I am speaking with them! And an email saying that her credit was pulled. Wait, What?! Without speaking with her? Isn't that illegal anyway? Someone sure wanted another $14! This seems fishy already. SO I read the documentation. If I don't want to have any further charges I have like a day to cancel and I have to do it in writing. (oh, you can cancel any time...doesn't mean they won't be still charging you.) (yes, I understand that is in compliance with what is legal, but not what is right under any customer service standpoint) So with everything so far, I just didn't feel comfortable with them and decided to cancel. I really didn't trust them, so I sent in the cancelation forms via FAX and certified mail. REALLY not trusting them, I also closed the card I gave them to prevent them from "accidently" charging me more. Sure enough, the next (business) day they attempted to charge that account for the full amount. I got an email acknowledging the cancelation AND an email from them saying my payment did not go through. Over the next two weeks, I received repeated phone calls and emails but never a one to my wife asking for her authorization. I finally did call back and pointed out to the person that I had canceled. Once they realized that they said, "Oh, ok, I see now. But there are still some charges to your account..." I quickly pointed out that I had canceled within the no-obligation period and have documentation to that fact and owed them nothing. After further conversation and "research", they finally relented and agreed that I owed them nothing. They sent me a further acknowledgment of my cancelation and agreed the correspondence would stop. Emails continued for another week talking about “all they were doing” for me (nothing). I still am not sure what I will do about the unauthorized access to my wife’s credit report. Just a really bad experience and I highly do not recommend dealing with them. There are other alternatives, some who actually have some regard for customer service.

They are kind patient and very understanding

They work really slow and very expensive all they do is collect your money and don’t do anything that you can’t do!

Some people say that can't afford Lexington law... I would like to change that and day you can't afford not to have Lexington law on the team...

I have been dealing with Lexington law for over 4 months and they have not done anything for me. I feel like I am paying for no reason. I feel like this company just likes to take money and do nothing for the customer.

Reply from Lexington Law

Sep 30, 2019

Dear Narges, Thank you for taking the time to speak with me today and allowing me to address your concerns. An email was sent to you with my direct contact information should you have any further questions. Sincerely, Alex Lexington Law Firm

If I could give them 0 stars I would. I called to get a REPO removed from my credit I got about 5 years ago because I am a licensed Loan Officer and some states require me not to have any negative items on my credit report. When I called I was told they do REPOs all the time and it's one of there specialties so it would be very easy for them to get it removed. With that being said they couldn't guarantee results but I was told if they couldn't get any item removed my money would be returned. It has been 3 months since I joined them and they did nothing but send a dispute and coming from someone that's worked in an industry similar to this all it took was for someone to fill out a quick form and sending it to the ONE collector I have in my report. When I initially reached out to get an update a gal named LAUREN let me know it takes the bureaus 30 to 45 days to complete their investigation. So I let 50 days pass before reaching out again for an update and this time a gal named SARAH told me it takes them 30 to 60 for the bureaus to investigate. The fact that there employees don't have the same answer the a simple question shows the lack of expertise so I cancelled my services and of course I popped the question, will I be getting a refund (obviously I knew that wouldn't be the case) I was just curious and she had the audacity of saying no I will email you the signed contract you signed when you started and that they will be charging me 1 additional time, for the partial month since I didn't cancel my services until today with is the 24th. So I was told that on the 5th of October I would get billed that additional charge. Please please do not use LEXINGTON LAW they will tell you what you want to hear at first and than pull you a long and feed you unnecessary information to drag this as long as they can so they can collect that fee. I was lucky enough to only have 1 item that I needed to be removed so I was only paying about 70 a month but if you have several items they can charge you hundreds of dollars and before you know it you've invested so much for nothing.

Everyone I talked to.. was very concerned about helping me. I felt comfortable.. sometimes people are not comfortable talking about their credit.. embarrassed.. and like me procrastinate. about getting it taken care. I’m glad I called you guys.. thank you so much

I had a good experience with Lexington law they always on the job and do whatever they can to making my credit score go up

Lexington law firm can help u fix your credit if u trying get your credit on track start here

Lexington had my tax liens removed , late payments, collections my score jump from 515 to 750 in four months, Rome wasn't built in a month, just give them 6 months and you'll be glad you did, hate reading all these comments saying its a scam, if your willing to talk with your case worker and depute your items you will see results, I had at least five friends do the same..

upon signing up for service back in June. I was told that many of my negative information could be removed in 45 days or less. But that did not happen. Nothing was done to my case during that time. they like to take payment but don't do anything about it and they are very slow in responding to your request. I would not recommend them to no one. very very poor service.

Reply from Lexington Law

Sep 23, 2019

Dear Fausto, Thank you for your feedback. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail. Thank you for your assistance and we look forward to speaking with you. Sincerely, Alex Lexington Law Firm

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I signed up with them to have them remove my student loan debt defaults and late credit card payments from years ago. Student loans are all paid in full when I signed up with them. They say that should be an easy fix and they will have it handled in a few months. After 4 months they literally removed zero things from my credit. When I called to cancel service the girl on the phone said yea student loans are really hard to remove. They could have told me that from the get go! Super scam and a waste of money! Please don’t waste your money!!

Reply from Lexington Law

Sep 23, 2019

Dear Chelsea, We reviewed your concerns regarding your tenure with Lexington Law Firm. We have reached out to you as we would like an opportunity to assist with the matter and resolve your concerns; however, we were not able to speak with you. An email was sent to you with our direct contact information, if you would like to discuss your concerns in detail. Thank you for your assistance and we look forward to speaking with you. Sincerely, Alex Lexington Law Firm

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I had poor credit. They went thru all my debts. Got some reduced and upped my credit score. I still have a lot to work on but they have been very helpful to get me on the right track.

This is a scam. They will promise immediate credit improvement and take your money. They literally did nothing for me in over a 3 months. The are fake paralegals and Attorney’s. Nothing but customer Service reps. I was upset how they was treating me at Lexington. So i made a complaint with the better business and they cancelled my account without me knowing

When I have first started working with Lexington Law Firm, my credit score was very low and I had numerous delinquencies on my credit report, known and unknown. My delinquencies have extremely decreased and my credit score has increased. I could not have done it without all of you. Thank you so much.

Lexington law has been really great to me. My credit score has gone up tremendously and they give me great advice on how to keep my score rating good in the future. I highly recommend them.

I would not recommend. You can do everything they do for free while they charge you up the butt. 180 dollars a month for the last 6 and nothing has changed. Then when you cancel they still charge you another month for things they didn’t do. Save your money and pay off debts.

I been with Lexington Law for a month now. It’s sooo helpful they polite and not only that they do there job I got result already they good don’t be afraid they will help you

This is a scam. They will promise immediate credit improvement and take your money. They literally did nothing for me in over a month

Another company that takes your money and doesn't do nothing for you amazing how do these people operate smh Avoid this company please do it on your own very simple

I just ended a call with someone from Lexington Law who was so condescending and rude I am shaking. I thought this company helped people? She was overly aggressive about me signing up for their services today. When I told her I needed time to talk to my husband and do research she became extremely rude and judgemental about my "personal choices". WOW. Never been treated so crappy by a company supposedly in the business of "helping" others.

If I could, I would give them a zero star. They just charged my bank account for $14.99. To start off, the guy I talked to tries to smooth talk you in, makes it sound good, and doesn’t mention what the full price will be, so you agree, and bam, he tells you that it’ll be $129 a month, and I try to say no, I don’t wanna do it, he quickly hangs up. Then I called back to cancel it, and they do, about a month later, I get charged. Messing with people’s money is not the right thing to do, I’m prepared to get the police involved if I have to. Stay far away.

I am not a customer. However when I did talk to them I was told that they would be able to fix my credit for only $129/mnth but they needed $14.99 up front to start my case. When I told them that I did not have the $14.99 right now and would call them back when I did the guy asked me if I could overdraft my account to pay the $14.99. I'm calling because I have credit problems and you want me to overdraft my bank account? Um no. Now they keep calling me.. I am not comfortable with someone asking that kind of thing.

Just started but I’ve been treated with great service as of now they are all ready on the job

Lexington you are the best !! I have learned alot about my credit am kmow able to purchase things without using rental center and buy here pay here. If am not sure about something I call to get some guide help. The you Lexington Law

They provide a rubber stamp service that will help with some very simple accounts but when you get to accounts that need real service, forget it that is when you get the run around. and nothing gets done for you, but they do still take your money.

Be careful who you trust in and believe in as we were lied to or misinformed as Lexington will say, by their people. They do fix the problem but take services away in order to do what they agree too. Then they will take your money and do very little to earn it, nothing to earn your trust back, just continue to take advantage until you make them stop. Then they wonder what happened & why they are losing your business. Beware to the consumer.

Reply from Lexington Law

Aug 28, 2019

Dear Kelleye, Thank you for taking the time to speak with me today and allowing us to address your concerns. An email was sent to you with my direct contact information should you have any further questions. Sincerely, Alex Lexington Law Firm

My opinion, they are awful. They told me for the $109 a month that included both my husband and I. After 4 months, I find out they didn't even open an account for my husband and nothing had been done on his credit bureau. They send out letters as if they were written by you (not on any letterhead paper showing they are a legal firm). Two letters were returned to me as the addresses were wrong, and the letters, in my opinion, looked like they were sent from a 5th grader - just awful. When I signed up, they told me I just needed a few things off my credit bureau and it would probably just take a month - huh! Not so. I recommend not using them and get a local attorney that you know will get it done.

Reply from Lexington Law

Aug 28, 2019

Dear Pamela, Thank you for taking the time to speak with me today and allowing us to address your concerns. Please feel free to contact us with any further questions you may have. Sincerely, Alex Lexington Law Firm

I contracted with Lexington over 4-5 years ago. They did help the 1st year or two. Four years ago they notified me that they were no longer licensed to do biz in Oregon but would continue to monitor my case “free of charge”. They recently notified me that they were now licensed in Oregon and after a 4 year hiatus were charging me again. When I didn’t respond within 14 days they were charging me a late fee——-after 4 years! WOW ——I ended up paying for one month just to get them off my back...........