3.2
6.0
Overall Score
Author: Kaitlyn Short
Identity Guard is based in Virginia and has been in business since 1995.
Owned and operated by Intersections, Inc., Identity Guard is focused on providing credit monitoring and identity protection services to individuals as well as families.
Identity Guard offers the following two plan options that involve credit monitoring services:
Those who sign up for the company’s Ultra plan will be able to receive the highest quality credit monitoring services including three-bureau credit monitoring, three-bureau annual credit reports, and one-bureau monthly credit scores.
Along with credit monitoring services, Identity Guard provides consumers with an anti-phishing mobile app, safe browsing tools, dark web monitoring services, address monitoring services, and more.
Read on to learn more about Identity Guard’s credit monitoring services and plan options.
Unlike some of the other companies in the industry, Identity Guard offers credit monitoring services for all three major credit bureaus: Equifax, Experian, and Transunion.
As mentioned above, Identity Guard offers three different plan options, two of which provide credit monitoring services. The two plans that offer credit monitoring services include the following:
Those who have an Identity Guard Total or Ultra account will be able to receive notifications if there are changes made to their credit profiles including public records, new inquiries, and more.
According to the company’s website, customers will be able to “receive inquiry notifications in near real-time from Experian and Transunion.”
Identity Guard provides a helpful anti-phishing mobile app to help its customers view credit monitoring information and receive alerts on-the-go with the use of a smartphone or tablet.
Identity Guard offers a robust suite of identity theft protection tools as a part of its plans.
Although we are most interested in how well the company monitors credit, it is convenient to have these tools available if consumers are especially concerned about having their identities stolen.
Identity Guard goes a step further than most and offers other tools, including password managers and antivirus software, as part of its packages.
Identity Guard charges individuals anywhere from $16.67 to $25 per month and charges families $25 to $33.33 per month for its services that include credit monitoring.
These prices can be relatively expensive in comparison to what other companies charge for credit monitoring services.
Identity Guard does not offer refunds from any unused portion of a subscription.
This applies primarily to those selecting an annual membership and wanting to receive a prorated refund for the remainder of the term of the pre-paid subscription.
For those who feel that this may potentially describe their future situation, we strongly recommend going the monthly subscription term route or looking into other credit monitoring companies.
Identity Guard offers an anti-phishing mobile app and a variety of identity theft protection tools in addition to its tri-bureau credit monitoring services.
The company, unfortunately, does not provide partial refunds or credit reporting of any type.
Identity Guard's services are also relatively expensive considering what's included in comparison to other companies in the credit monitoring industry.
Those interested in Identity Guard’s credit monitoring services can visit the company’s website and can read customer reviews to learn more.
Filter by:
Sort by:
Ed C. Silver Spring, MD
9 years ago
Kelli johnson Phoenix, AZ
10 years ago
Leslie Medford, OR
10 years ago
Brett San Francisco, CA
10 years ago
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.
© 2025 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information