Identity Guard

Identity Guard

Identity Guard is based in Virginia and has been in business since 1995.  Owned and operated by Intersections, Inc., Identity Guard is focused on providing credit monitoring and identity protection for families.

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#1 7.2 8.6 Read Review
#2 6.1 -- Read Review
#3 5.1 4.0 Read Review
#49 0.3 -- Current

The Good

  • Mobile app
  • Identity theft protection

Mobile App

Identity Guard provides a helpful mobile app to help its customers view credit monitoring information and receive alerts while on the go using a smartphone or tablet.

Identity Theft Protection

Identity Guard offers a robust suite of identity theft protection tools as a part of its plan. Although we are most interested in how well the company monitors credit, it is convenient to have these tools available if you're especially concerned about having your identity stolen. Identity Guard goes a step further than most and offers other tools, including password managers and antivirus software, as part of its package.

The Bad

  • Price
  • No partial refunds

Price

Identity Guard charges $19.99 per month for its services, which is relatively expensive considering the lack of credit reporting.

No Partial Refunds

Identity Guard does not offer refunds from any unused portion of a subscription.  This applies primarily to those selecting an annual membership and wanting to receive a pro-rated refund for the remainder of the term of the pre-paid subscription.  For those who feel that this may potentially describe their future situation, we strongly recommend going the monthly subscription term route or looking into other companies.

The Bottom Line

Identity Guard offers a mobile app and identity theft protection services. However, the company does not provide partial refunds or credit reporting of any type. Additionally, Identity Guard's services are relatively expensive considering what's included.

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