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Credit One Bank

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3.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: October 22nd, 2025

Credit One Bank is a financial services company that works with consumers looking to establish and rebuild credit. The company specializes in credit monitoring with its free online monthly credit score tracking for members as well as an optional Credit Protection Program. Since opening in 1984, Credit One Bank has served millions of card members nationwide. The bank currently offers three Visa credit cards:

  • Cash Back Rewards Visa
  • Platinum Visa for Rebuilding Credit
  • Official Credit Card of NASCAR

Top Ranked Companies

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The Good

  • Cash Back Rewards
  • Other Benefits
  • Credit Protection Program

Cash Back Rewards

In most cases, card members get 1 percent cash back rewards for eligible purchases. Some account holders get 1.1 percent back on dining purchases. Cash back purchase categories depend on your eligibility and your card, but Credit One Bank offers cards with cash back rewards in these categories where eligible:

  • Gas
  • Groceries
  • Mobile phone service
  • Internet service
  • Cable and satellite TV service
  • Dining purchases

Account members with the NASCAR Visa card get cash back rewards in these categories where eligible:

  • Gas
  • Automotive purchases
  • Double cash back rewards on NASCAR.com purchases

All qualifying rewards post to your account automatically.

Other Benefits

In addition to cash back rewards, Credit One Bank credit card holders enjoy several other benefits at no additional cost:

  • Apple Pay capabilities
  • Travel accident and auto rental collision insurance
  • Experian monthly credit score and credit report summary
  • Zero fraud liability
  • Customizable account notifications via text and/or email

Credit Protection Program

Credit One Bank offers an optional Credit Protection Program that helps make your payments if you experience involuntary unemployment or disability and includes a loss of life benefit. The program costs $0.96 per $100 of your new balance each month.

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The Bad

  • Foreign Transaction Fees
  • Credit Line Increase Cost
  • Credit Protection Eligibility Requirements

Foreign Transaction Fees

With Credit One Bank, foreign transactions incur a fee of either $1 or 3 percent for each purchase in U.S. dollars, whichever is greater. This fee is problematic for U.S. citizens living abroad and is an important consideration for frequent travelers.

Credit Line Increase Cost

Credit One Bank automatically looks for credit line increase opportunities, which is useful, but a fee may apply for this service. The bank doesn’t specify if you can opt out of this service and its accompanying fees.

Credit Protection Limitations

Potential enrollees in the Credit Protection Program should be aware that if you work less than 20 hours per week you are ineligible for unemployment benefits. In addition, only the primary cardholder is protected and you cannot use your card while receiving benefits.

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The Bottom Line

Credit One Bank has impressive rewards programs, credit score tracking, and fraud safeguards like EMV chip technology and 24/7 account monitoring. As an added perk, you can choose from over 20 card designs to give your card some personality.

Since the cards are Visa, Credit One Bank cards are accepted at most merchants worldwide. However, every foreign purchase incurs a fee that can quickly counter the cash back rewards, so the card is best used in the United States.

DISCLAIMER: *For complete information, see the terms and conditions on the credit card issuer’s website. Once you click apply for this card, you will be directed to the issuer’s website where you may review the terms and conditions of the card before applying. While BestCompany.com always strives to present the most accurate information, we show a summary to help you choose a product, not the full legal terms - and before applying you should understand the full terms of products as stated by the issuer itself.

** FICO scores and credit scores are used to represent the creditworthiness of a person and may be one indicator to the credit type you are eligible for. However, credit score alone does not guarantee or imply approval for any credit card offer.

†Advertiser Disclosure: The credit card offers that appear on the website are from credit card companies which BestCompany.com receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The site does not include all credit card companies or all available credit card offers.

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Star Rating

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3.5

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36 Reviews

Review Breakdown

5 grade

47%

4 grade

11%

3 grade

11%

2 grade

6%

1 grade

25%

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David Bumgardner

Had Credit One card for about 5 yrs,had some charges show up from another state I've never been to,called it in was sent a new card charges were still there,called again and still no help!

1 month ago

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Margaret Cholipski Manteno, IL

customer service workers- don't speak or understand english. no help there when calling. capital one sold my account to another company and wrote it off. i tried to get some type of help when i first started having a problem but was told they didn't offer any type of help program. i sent a lower payment but late fees always were tacked on and my bill went up. the help have no idea what they're doing.

5 years ago

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Tabyoungco2008 Decatur, GA

I was excited to see my credit went from poor to fair on CreditKarma, Wallet, and Credit Wise. All three apps recommended me to get Credit One and stated I was pre-approve. I was already aware the 1st year annual fee will be $75 and after that $99. It’s all part of the consequence of jacking up your credit. Right!!! Well, I had the expectation that I would get instant approval and the card would ship out in about 7 business days. It would show up on my credit report prior to me receiving the card as a positive account, and I can pay the $75 fee before my bill was due. Boy, I was completely wrong. It took over 6 hours to verify if I could get approve for $300. I have to wait 2-3 weeks for my card ship out. My credit report still is not updated after 10 days of approval and their customer service can not provide any information on the Card Agreement

5 years ago

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Jay SMith Jeffersonville, IN

absolute horrible customer service. they use an automated dialer when you vet close to due date and when you answer it hangs up on you. I've never spoken to a natural born English speaking person, so all of the reps have a really thick dialect that I never understand. I can do this all day

7 years ago

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Akio Atlanta, GA

I was offered 60 Costco card and get half back supervisor tried to make me think it was only $20 which was not the case

5 years ago

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Morris Jamlang Chicago, IL

Their Apr and annual fee is high. Their credit limit could be higher.

6 years ago

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Nurul Hamsath

Useless customer service / no knowledge of pending transactions

7 years ago

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Baby Boy

Payment 7 business days to reflect on your account.

7 years ago

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Cathy Ford Goodyear, AZ

With rude customer service and language barriers always, I closed the account

3 years ago