Name: Capital One
Rating: 4.4

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EvaM Houston, TX

Excellent customer service when needed was given a credit increase without asking

6 years ago

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T M Studio City, CA

Clear statements, great customer service, website options, great rewards, concert sponsoring

6 years ago

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Tania Ochoa Palmdale, CA

Easy to obtain a credit line and if you pay in a timely matter and more then the minimum your credit limit will grow

6 years ago

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Neil Laumeyer Dundee, NY

Proactive and great service and they always provide timely notices and keeps our privacy

6 years ago

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David Orem, UT

It's easy to pay on time, the cashback is pretty decent, and I'm all for zero fees.

6 years ago

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Cindy Harlan Manteca, CA

They gave me a chance and all I had to do was honor my end and they kept theirs.

6 years ago

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Karelia Smyrna, GA

It's good but fees are too high. Monthly finance charges are very high. Customer service and app/website are good.

6 years ago

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Aubrey Rentschler Salt Lake City, UT

We've had a Capitol One card for some time now. We appreciate their no annual fee and their sky miles rewards program.

6 years ago

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David Burkhalter Dallas, TX

Capital One works with their customers to ensure customer service is top tier and benefits are available.

9 months ago

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Iesus ego confido in vobis New Port Richey, FL

Capital One provides an excellent service. They have great online banking that is easy to use.

9 months ago

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Amanda Norris Hagerstown, MD

Loved when there used to be a bank n Hagerstown MD n u can use everywhere n anywhere

9 months ago

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Melissa McDonald, PA

Great credit card company. I get rewards for every purchase I make. Definitely a card to have

10 months ago

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paula Beall Kailua-Kona, HI

Love their travel points, online app is easy to use, customer service is service oriented

10 months ago

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Mark South Bend, IN

Love the on-line features and how it is so easy to keep track of your charges and make payments

10 months ago

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Marta Ramirez

Excellent credit card , I have received purchase rewards as they promise on the contract

11 months ago

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Eartha Wilson Port Saint Lucie, FL

Love Capital One. I love the fact that when you pay you card is immediately credited

11 months ago

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Amy Baker Richmond Hill, GA

Great service. App is easy to navigate. Overall customer service is a good experience.

11 months ago

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Evan Michael McIntyre Brighton, MA

I like the fact that I can use my card at any ATM location and not be charged. I wish there were more banks/cafes.

11 months ago

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LUCILLE Fort Worth, TX

Easy access, great customer service. Keeping me informed of my balances and credit score monthly

11 months ago

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Dustin Zucco Phoenix, AZ

Whats in my wallet? Capitol one credit cards love the perks but long wait hold times for support

11 months ago Edited May 8, 2023

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Melinda Williams Lenox, MA

Very good customer service. The app is great . Has helped me improve my credit score. Love it

11 months ago

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Adm8684 Los Angeles, CA

App is extremely useful and intuitive. Offers plenty of applicable information. Customer support responses to emails are quick and replies concise.

1 year ago

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James Walker Lithonia, GA

I use to like capital one until I fell on hard times and couldn’t pay my bill then. They don’t want to help , no programs to offer , they just said let us know if your going to be late

1 year ago

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Elena Saint Augustine, FL

I've been really happy with my Capital One card, especially the Savor card. Very nice to have the cash back incentive.

1 year ago

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Josh Domeier

It worked out great at first on the 360 mobile app and then it shut off and it didn't work out so I give it a four it's okay

1 year ago

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Jb Gulla Parsippany, NJ

I’ve had a capital one credit card for most of my life it had a 35 annual fee on it when my credit score went up they kept charging me I have a bjs credit card capital one is taking them over so that card is going to hit the Shredder

1 year ago

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Paul Riverton, NJ

Great rates, at times they were so understanding when my payments were behind and they wave the fees.

1 year ago

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Emily Bailey Bullhead City, AZ

I have use them and I like the way the company works but just because you do't use your card you should not loose credit score

1 year ago

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Glenda Black Grenada, MS

Capitol One was the only credit card company that did not decline my application and actually took a chance on me.

1 year ago

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lyn riley Grand Rapids, MI

what can I say about my favorite credit line, they are amazing they could lower their interest rates a bit but overall, I am satisfied

1 year ago Edited December 14, 2022

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Krystalyn Rourke Lancaster, CA

Capital One has great offers for credit cards to help build your credit. They are flexible and easy to work with.

1 year ago

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Thawkes2017 AL

CapitolOne is the best! Their app is so easy and convenient to use. The application process was simple also.

1 year ago

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Carl Price

Always has been a positive experience, love how they help you with credit. Great choice to have in your wallet.

1 year ago Edited October 24, 2022

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a j Roswell, GA

I've been a long time Capital One customer. Their rewards cards really make a difference when they start adding up!

1 year ago

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Tabitha Norman Norwalk, OH

Great aprs, low down payments as long as you use ur card wisely. Helps build credit. Good customer service.

1 year ago

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Gina Donofrio

It's very difficult to be approved for the card; however, once approved an account is without problems. One call fixes all.

1 year ago

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Sally Tetreault Largo, FL

I have 2 capitol one cards that I use. The rate could be better but they cash back does help when buying big ticket items.

1 year ago

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CSue Fargo, ND

I got my card quickly, I had no hassles at all with capital one. I would recommend them to anybody looking for their first credit card.

1 year ago

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Monica Hunt FL

Customer service is very helpful and wait times to speak to a representative is usually not a long process

1 year ago Edited August 31, 2022

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Jillian Grand Rapids, MI

Capital One has always felt like a medium level card to me. Cash back not great. Interest rate not great (if applicable). Customer service is challenging.

1 year ago

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Super Cool Slimes New Philadelphia, OH

The no annual fee credit card is great. I don't like to pay just to have a credit card in my wallet.

1 year ago

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heidi m johnson Mt. Pleasant, SC

I use Capital One I like to cash back, but the finance charge is a bit much even if I pay it off monthly. I would use it more if it was cheaper.

1 year ago

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Offatnight Hughson, CA

One of my first credit card and they do raise your balance after being with them for awhile. Highly recommend

1 year ago

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Rebecca Carter Springtown, TX

I use their credit cards, loans and checking. Great company to work with. Easy to make payments with the app

1 year ago

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Brittany Hicks Pensacola, FL

Their great with payment extension but getting help it's like going through hoops at time. But they secure your account well.

2 years ago

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James Tuttle Phoenix, AZ

I have had Capital one for years. They gave me a chance to start my credit when most card providers would not.

2 years ago

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Sheryl S. Toronto, ON

I used to love our Captial One World Elite Aspire Travel card. However, the rewards program has changed in the past few years and is no longer the great card it was.

2 years ago

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Chris Panko Columbus, OH

Very good card and good customer service. I have never had a problem with this card in the years that I have had it

2 years ago

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North Florida Wildliife Center Havana, FL

This was my first ever credit card and I still have it 7 years later. Online app makes everything very easy!

2 years ago

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Erica Reynolds

Capital One was my very first credit card. They helped me open a credit line with little to no credit history.

2 years ago