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Q Link Wireless

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6.6

Overall Score

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Robert Bemis Worcester, MA

Am just very pleased with Q Link Wireless, quality of calls are excellent, only one wish that Q-Link Wireless provided Hot Spots.

2 years ago

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Dana Black Charlotte, NC

I like the service, but I don't like that my internet gets turned off, I receive text messages from my doctor, and for the most I'm not able to view or send my messages back,

2 years ago

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Kasey H Dallas, TX

Was with Safelink. Was advised needed to upgrade phone but they were allegedly always out of the free upgrade phones. Service was horrible. Never got free phone, reps were all foreign and unintelligible. Qlink appears to be the same. So exasperated after 6 months. I don’t want bells and whistles. Just a working phone. Sure wish I would have read qlink reviews before ordering. Feel very leery they now have my credit card number. Supposed to get the $34 phone soon. We’ll see. Certainly have no high hopes.

2 years ago

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Everett Musk Wakefield, RI

I must say at first q link was slow and painful but now it’s got a snap to it. I’m impressed thank you for your service and quality links 👌📡

2 years ago

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E Cory Elizabethtown, KY

A lot better than it used to be . The only thing I am having problems with is the enternet that is cutting off most of the times or at times boosts me off the enternet

2 years ago

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Dana Lippert Philadelphia, PA

I love the fact that everything is unlimited and no cost. The only complaint I have is the coverage is very poor in a lot of areas that it should not be.

2 years ago

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Shanda MarieSutak Denver, CO

I enjoy the fact that it's unlimited as well as Wi-Fi it connects real fast it's great and it allows me to save and put my money towards more important things like rent especially for me being a single parent

2 years ago

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Diane Sanders Cheraw, SC

My experience has been pretty good, I have virtualy had no problems except the charge dose'nt last too long, that's the only thing other than that it's pretty much perfect.

2 years ago Edited August 2, 2022

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Nykol Hall Lewisburg, TN

The phone I bought from your company sucks. I’m sure it’s got to be the battery or something. It doesn’t stay fully charged. I can’t really use it . I’m not buying another phone I think I was Suckered into buying your phone. Other then that if I wanna call anybody or text the phone has to stay plugged in or I can’t use it .

2 years ago

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Brenda Turner-Jordan Baltimore, MD

I had issues with Sim card took it to Sprint cell phone providers hip they put the card in correctly. I cannot access the T-mobile wifi have attempted numerous times but haven't been able to get accepted yet.

2 years ago Edited August 8, 2022

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Richard Ross Seattle, WA

I haven't had a bad experience with my phone since day one with Q link , and that goes for my pad as well , kudos Q link.

2 years ago

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Sunnie Carroll Reno, NV

I like that I can have a phone and it dosent cost me anything, otherwise I wouldn’t have one. I have had no problems with the service.

2 years ago

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Patsy Mann Alexander City, AL

Text and data are great. But phone want pick up in area where I live have to go 10 miles from my home to get service. But that fine I need the data and texting more.

2 years ago Edited August 2, 2022

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Ragenia Phillips Plainview, TX

It's a good service to have. Customer service are friendly. My only disagreement is I signed up for a free tablet to be told they aren't available.

2 years ago

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Teresa Poehls Minneapolis, MN

The phone arrived really fast and it was very easy to activate. The worst was the customer service. Hey some people's you can understand our speak English

2 years ago

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Harry Haslam Houston, TX

For the most part I'm satisfied with the service and customer service is a good thing that the company is using and the Bill that I don't have anymore works for me

2 years ago Edited October 3, 2022

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Matrissa Jones TX

I'm please that I finally got my slim card to work in the phone I'm using. It was a process. Lol. I'm please and satisfied. Thank you Q Link

2 years ago

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Teresa Ramirez Charlotte, NC

I love that my plan is free, cause I'm below low income. But being through T Mobil, my signal is very bad most of the time! Still tho i'm greatfull !!

2 years ago

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Barbara Banks St. Petersburg, FL

So far I like being able to into my phone easy and when I been using my phone for at least a few months I would like to let you know how much I like it.

2 years ago

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Banicia Rogers Battle Creek, MI

I am happy with Q Link Wireless...Most of features work and perform well..with minimal technical issues, as well as all mobile carriers, I am satisfied with this service

2 years ago Edited August 2, 2022

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Malcolm Durham Tampa, FL

It's so efficient, reliable and h Los to stay always in contact with family and friends, you guys are awesome continue to bless the blessed....

2 years ago

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Michael Stockdale Winamac, IN

I like this coverage. Everything is working good! I'm just getting used to my phone still. I used to always use a flip phone.

2 years ago

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Angie Smith Price, UT

I have always appreciated the service I receive from Qlink Wireless, however I have had a lot of trouble with the battery staying charged in the Hot Pepper phone.

2 years ago

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fabian Fletcher Dallas, TX

It's been wonderful no drop calls no problem with making calls or my minutes being refilled on time the customer service is great I really appreciate the quick response

2 years ago

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Amanda Collins Tucson, AZ

It has been an overall good experience but I find it hard to get a hold of someone when I need help. Although, most trouble shooting works, the step by step process.

2 years ago

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W. Najah Mahdi Pittsburgh, PA

Q Link Wireless is "Awesome" .....I like everything about it except I still haven't received my "TABLET" that I was promised when I signed up!

2 years ago Edited July 5, 2022

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Lynette Lynn Schartz CO

The service is good I over used data last month and I am having trouble transferring my phone number but I am sure it's an operator problem not phone service

2 years ago

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Ed Grant Jeffersonville, IN

Excellent service. Had my SIM card kit in less than 36 hours. Broad selection of devices. Q-link gave me a personal experience not seen with most carriers.

2 years ago

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devin Williams Orlando, FL

I'm elderly and I have a habit of losing my phone from time to time and Qlink never asks questions and sends me a new SIM card . Thank you Qlink you are the best

2 years ago

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Teresa Reynolds Olympia, WA

I like not having to pay $60 a month from another company. I’m pleased it’s all payed. Talk data and text. With everything going up in price, it’s so nice !

2 years ago

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Gwendolyn Whitehead San Antonio, TX

I love Q-Link! The only problem I have,is needing a new phone, because the one I have no longer works. I've asked several times, no new phone. Over all service has been good.

2 years ago

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Karen Watkins Solsberry, IN

It is nice to have free service since living in fixed income. Have trouble getting service where I live or on way to town. Need service in case of car trouble

2 years ago Edited June 7, 2023

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Sassy Cassidy Tell City, IN

The convenience and service to be able to call and text when you need to, and not have to worry when you are on a fixed income.

2 years ago

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Melody Rowe Charlotte, NC

I rated good due to not having cell service in rural areas. Other then that qlink is great. It would be nice to have service everywhere in case of an emergency.

2 years ago

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Jason Gingras Rockledge, FL

It likes to drop calls but I blame it on the heat I live in Florida and it's been 101 for the past 3 weeks or so but maybe it'll work in the cooler months I'll find out but other than that it's a great service

2 years ago

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irena cobani Philadelphia, PA

Thank you for offering this service for free to me and people like me who in these trying times can not afford it. The service is great.

2 years ago

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Nickidee Chicago, IL

I was told due me not having another phone I can't change my number and I'm being harassed and if something happens to me my family will be following a a lawsuit behind it yall forcing people to have another phone and they live alone any other phone company allows you change your phone number without being on t phone this starting to be a bunch of bull

2 years ago

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rodney martinez OH

It’s not unlimited. They lie and say it is to get the government money. Then they cut you off and tell you to buy more data at higher rates. It’s a scam if you have lifeline. They are not trustworthy. They betrayed the gov lifeline laws. They are over seas and loophole this. Stay away. We need to go back to America first. This is what happens when you give the country away.

2 years ago

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Kenny Seaton Louisville, KY

My wife got a Q link cell phone. It won't charge properly. Charger gets really hot. We've been dealing with it since Nov. They just give us a run around. Refuse to fix the phone or give us another Free phone. They won't us to pay $ 35.00 4 a phone. But we was our phone is the problem. But won't give us one instead they want us to pay $ 35.00 for another phone. But we feel that we should get a free phone

2 years ago

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VIRGINIA QUINONES Bloomfield, CT

I like my service is pretty good n I can give a vice to a friend about this service quick link wireless thank you so much for the service.

2 years ago

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Joyce Selapack Lancaster, NY

Horrible customer service ! Place is horrible even to work for , I heard the manager yelling at my rep as I asked to talk to a manager who flat out refused to get on the phone ! Nice … can’t understand these foreigners either from India ? Asked for English person and was refused that as well . Still not connected , I’m beginning to think there a scam . 4 hours and waste of my time and oh yeah the first rep hung up on me - long wait times to talk to complete retards that have to resort to a manual and more holds ! I’d never pay for this service

2 years ago

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Tammy Byrne Concord, NH

I can't complain about free service but you lost one star due to the fact it says my plan includes unlimited data but whenever I'm not on wifi I can't get online.

2 years ago

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Miss Lady Las Vegas, NV

It's ok. I'm a little upset that my free tablet never arrived. I got a 5xt msg & responded to it months ago to get a free tablet & it never showed up. Why send me a link saying I would get one, then not send me one...

2 years ago

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Darla Back Las Vegas, NV

I have no bad experiences. All is good. 1 exception I ask for another sim card as mine got lost. Never got it. Asked for it a month ago. But all is good

2 years ago

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Mark Helmig IL

I think you didn't wireless service is one of the best services out there to help the poor people that can't afford phone services keep up the good job thanks

2 years ago Edited July 5, 2022

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Kelvin Rudolph New Lenox, IL

QLink has very good service and I haven't had a call to drop on me while talking on my QLink new phone service I will share QLink with family and friends, Great service.

2 years ago

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Stanley Bennett Washington, DC

Everything is great but for one glitch. Please be more specific on monthly updates. I just want to make sure I have my unlimited data for this month. Thanks for your help.

2 years ago

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Ed Grand Seattle, WA

It's really helpful have the ability to have and use a cell phone without getting stuck with a bill that's nearly impossible to afford.

2 years ago

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Harriet White Charlotte, NC

So far so good. Not gonna complain about free phone service.Very grateful.Was really struggling to pay phone bill every month. Hands down to qlink wireless!

2 years ago

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Claudia Williams Ardmore, OK

I live in a dead zone so my service is as usual with any service but it works really great when I drive away from my home.

2 years ago