Name: Q Link Wireless
Rating: 3.5

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Digitalis Etherium Sacramento, CA

Absolutely terrible. They run a throttle lottery. One month you may have good service. The next .5 Mbps if you are lucky. Spent 3 hours on hold to contact customer service and was at 39 minutes remaining the entire time. Do yourself a favor. Get Visible. It’s amazing service on Verizon towers and it runs 25/mo on Party Pay. Right now they have a code you can add at checkout 3for20 which gets you your first 3 months at 20 dollars. I just switched back to them. I never should have left. Even for free. Goodbye forever QLink!

3 years ago

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Negan Anderson, SC

For everyone that is complaining about these free phones. ITS FREE , you don't have to buy data or minutes in fact imagine this is a phone from 1995 , no internet just use it for short basic texts and to actually talk on. You won't be able to use facebook or other apps since it's a dumb smart phone. It's just BASIC people , stop expecting premium service.

3 years ago

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Karl Lafler Washington, DC

Not really wanting to complain about free phone service, but customer service is virtually nonexistent. Lately I've been given what they term unlimited data. That's deceptive. I typically get about 5 to 10 minutes of data. And then it cuts off. Turn data setting off and have to wait about 15 minutes for it to resume. Comes at a trickle. It will likely take 30 minutes to write this review. Just awful. Thanks for the free phone. Not trying to be ungrateful. At least the phone works and texting. But internet, forget it.

3 years ago

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Doug morrow ,

This is my second go with link. I hated the android they provided so I acquired an iPhone this time which they said was compatible but became incompatible. I tried another iPhone and a LG android phone that was not locked but no good. I think they want people to purchase one of thier crappy devices. BOTTOM LINE.... QLink sux along with safe link and life wireless and all the other ragheads

4 years ago

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Robert Rowley Tucson, AZ

I've been approved for some time now and am trying to move my service from SafeLink to QLink as SafeLink has me paying for service. I've tried over and over to find out when QLink is going to send me a sim so that I can eat rather than buy airtime and yet QLink refuses to answer. I've been trying to get this sim or an answer for over a month. If this is typical of QLink "service" I would warn users to stay away.

4 years ago Edited September 14, 2021

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janet stone Hot Springs, AR

I signed up under a program that included a 'free' smart phone. I rec'd an e-mail saying minutes have been added on 1st about 2 months after I applied, but no phone. 3wks later I call in response to email I must recert or lose my phone service. I call and am told I must purchase a phone or bring my own. NOT WHAT I SIGNED UP FOR. ASKED TO SPEAK WITHSUPERVISOR NVER PICKED UP BUT THE EXPECTED WAIT TIME KEEP GOING UP FROM 14 TO17 TO 24 MIN ETC AS I WAITED!!!

4 years ago

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Cynthia Greene Shelby, OH

Good service for the most part, only thing I dislike is I can't access my voicemail and everytime I leave a wifi spot my data won't work until I power cycle my phone, and I know it's not the phone bc when I had this phone on Verizon the voicemail worked and I never had wifi to data problems.

1 year ago

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Faye Puente

Very good service and quality of phone ..

5 months ago

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Raymond Vigil Española, NM

Great customer service, the car was very helpful and straight to the point. Answered all my questions .thank you

9 months ago

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Teresa Combis Seattle, WA

Free and I get usage statements. I like that because the free phone is used by my 13 yr old daughter.

1 year ago

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David W “Davyboy” Ulbrich Sr Milwaukee, WI

I just signed up to Q-Link and there only sending me a Sim card how do i get a new phone from them the phone I just purchased the Magnet is a piece of junk

1 year ago

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Richard.M

I liked how fast an true q link has been thank you so very much I have the worst luck with phones.so Im very grateful.thank uou

1 year ago

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Tammy Alderman Woodstock, GA

I have been using q Link for quite some time now and it is so nice to be able to have phone service for free it helps out a lot thank you

1 year ago

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Kenneth Highsmith New York, NY

I love this service. I'm not a big talker on any type of phone, so QLink wireless is perfect for me.

1 year ago

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Shirley Ament Wausau, WI

It would have rated it great if I could get service where I live. It is great to have a working cell phone when I go out.

1 year ago

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Rodrigues Bogan Boiling Springs, SC

The service is great..... I just wish a free phone upgrade was allowed. I've had this phone for a long time and it doesn't always charge

1 year ago

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Keith Martin Tully, NY

Everything was great except the reception where I am is basicly obsolete. But service n customer service n every other aspect was great

1 year ago

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Sally Garcia San Antonio, TX

I have great communication never a drop call goodsound and my income is low this helps me one less payment.Thank you

1 year ago

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Misty Peoples Independence, MO

Love it so much and service is free and has a big coverage area and unlimited everything even hotspot

1 year ago

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Heather Baker Hot Springs, AR

Everything has gone smoothly for over a year now. I buy my own unlocked phones and use them on my qlink when one breaks. Love it

1 year ago

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Tammie Green Dallas, TX

I haven't had any problems with talk are text the service is good just need a better quality phone upgrade.

1 year ago

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Mindy Logan Circleville, OH

I think the service is good..I know that it does go in and out alot not sure if it is because of the towers they use or not.

1 year ago

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Dian Hawkins

I really liked the customer relationship, the constant reminders to keep you abreast of things event when you fell weary

1 year ago

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Mallory Ryan

Outstanding company 👏 so helpful and understanding im so greatful for your service in my time of need.

1 year ago

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LaTonya Erickson Edmond, OK

I have had this service for it seems forever but at least 7 years. there are usually issues to call and speak to customer service so hoping chat feature works better

1 year ago

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Curtis San Jose, CA

I wish the hotspot was better bc I bought a qlink tablet and it only works on wifi or hotspot so I can only use the tablet for a couple of days a month

1 year ago

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Kelly Friday Seattle, WA

I have had qlink for years now,and I have no complaints. I recommend your services all the time.thank you for such great service. :)

1 year ago

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Shannon French Indianapolis, IN

I've enjoyed the service I get on my Qlink phone. I'm on Medicaid and the phone has been a lifesaver many times. Thank you!

1 year ago

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Bobby Smith Columbia, MO

I think this service is very good for the people who need to have access to their phone and their doctors and family members

1 year ago

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Sharon Moize Burlington, NC

My service is not good sometimes . I can't get my apps to come up sometimes. I appreciate the service tho .I never got my tablet tho.

1 year ago

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Lori Mcnealy Mankato, MN

The phone is easy to use, but the hold button is in a weird place it's been accidentally turn on during several of my calls. It's irritating.

1 year ago

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Marilyn Dallas, TX

Everything is good get a dropped call occasionally. The internet isn't all that great but overall I am happy with Q-Link.

1 year ago

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Debbie Hughes Seattle, WA

The service has been good. I’ve been having trouble lately with my calls being dropped. In the past it has been really great though.

1 year ago

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Ashley Johnson Houston, TX

Thank you for your service. I have been short on cash and this phone company has really been there for me

1 year ago

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James Crowder Camdenton, MO

The convenience of having a phone when you need one service is always been decent ain't had any issues with it so it's still a good system

1 year ago

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Jeffrey gruwell Dover, DE

I liked how easy it was to have everything activated and switched over with no problems. The staff was very helpful..

1 year ago

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sharon graves Columbus, OH

Everything's been good with it I think I still have to get it registered I think but so far it's been good

1 year ago

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Mike Quinlivan Colorado Springs, CO

Q link did a great job getting my phone to me very fast service from start to finish. Mike Quinlivan Good Job

1 year ago

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Angela Hamilton Monroe, LA

I love everything about My service with Q link The customer service was awesome it's was straight to the point.

1 year ago

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Anne Herrick Muskegon, MI

Takes forever to get it started. Phone or texts spin for a good amount of time before they open. Otherwise, I am grateful for your service.

1 year ago

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Good Watertown, WI

Not perfect was away from home at docs office and phone wouldn’t work to call a cab. Just happened once. Otherwise is good.

1 year ago

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Jasper Warren Asheville, NC

I think my service's so far have been good their are no problems so far.looked forward to being connected with know and future service!

1 year ago

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Georgianna Stockton Danielson, CT

I love my new Q-Link phone plan The only problems are 1 the screen on the new tablet is cracked and the service is slow on it as well

1 year ago

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Keith Maxwell GA

I really like the program it very helpful and quick and easy to get a dependable reliable service with a good phone

1 year ago

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john klindt

great service only one problem with changing my service to to just life line credit an relieved my ACP credit for my internet

1 year ago

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Reggie Thompson Miami, FL

I like that is unlimited data text and talk I dislike sometimes when the data get short it takes a lot of Buffalo before I can watch any movie

1 year ago

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Pamela Lemieux Brattleboro, VT

I like the service coverage and that your program makes it possible for our children to have an active phone for there safety.

1 year ago

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Shakir Ali-Muslim Philadelphia, PA

Takes much too long to get assistance when you call customer service. No matter what time you call you're on hold for at least five minutes. A review should be the truth. Although my review may seem negative, it can be helpful to the company to address a problem.

1 year ago Edited April 6, 2023

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mitchell Rochester, NY

like it so far . great service , yet only used it few times . than i as in hospital. but seems great times i have used it . highly recommend it

1 year ago

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Wendy S. Shipps Huntingdon, PA

The phone I have does not hold a charge for more then an hour it is pretty crappy phone from Amazon!!! THE SERVICES YOU GIVE ME ARE VERY GOOD!!!

1 year ago Edited June 5, 2023