Name: Q Link Wireless
Rating: 3.6

star star_border star_border star_border star_border

Negan Anderson, SC

For everyone that is complaining about these free phones. ITS FREE , you don't have to buy data or minutes in fact imagine this is a phone from 1995 , no internet just use it for short basic texts and to actually talk on. You won't be able to use facebook or other apps since it's a dumb smart phone. It's just BASIC people , stop expecting premium service.

3 years ago

star star_border star_border star_border star_border

Karl Lafler Washington, DC

Not really wanting to complain about free phone service, but customer service is virtually nonexistent. Lately I've been given what they term unlimited data. That's deceptive. I typically get about 5 to 10 minutes of data. And then it cuts off. Turn data setting off and have to wait about 15 minutes for it to resume. Comes at a trickle. It will likely take 30 minutes to write this review. Just awful. Thanks for the free phone. Not trying to be ungrateful. At least the phone works and texting. But internet, forget it.

3 years ago

star star_border star_border star_border star_border

Doug morrow ,

This is my second go with link. I hated the android they provided so I acquired an iPhone this time which they said was compatible but became incompatible. I tried another iPhone and a LG android phone that was not locked but no good. I think they want people to purchase one of thier crappy devices. BOTTOM LINE.... QLink sux along with safe link and life wireless and all the other ragheads

3 years ago

star star_border star_border star_border star_border

Robert Rowley Tucson, AZ

I've been approved for some time now and am trying to move my service from SafeLink to QLink as SafeLink has me paying for service. I've tried over and over to find out when QLink is going to send me a sim so that I can eat rather than buy airtime and yet QLink refuses to answer. I've been trying to get this sim or an answer for over a month. If this is typical of QLink "service" I would warn users to stay away.

4 years ago Edited September 14, 2021

star star_border star_border star_border star_border

janet stone Hot Springs, AR

I signed up under a program that included a 'free' smart phone. I rec'd an e-mail saying minutes have been added on 1st about 2 months after I applied, but no phone. 3wks later I call in response to email I must recert or lose my phone service. I call and am told I must purchase a phone or bring my own. NOT WHAT I SIGNED UP FOR. ASKED TO SPEAK WITHSUPERVISOR NVER PICKED UP BUT THE EXPECTED WAIT TIME KEEP GOING UP FROM 14 TO17 TO 24 MIN ETC AS I WAITED!!!

4 years ago

star star star star star_border

Becky Allbright

Good service when it was much needed .thanks Q link

3 months ago

star star star star_border star_border

Cynthia Greene Shelby, OH

Good service for the most part, only thing I dislike is I can't access my voicemail and everytime I leave a wifi spot my data won't work until I power cycle my phone, and I know it's not the phone bc when I had this phone on Verizon the voicemail worked and I never had wifi to data problems.

1 year ago

star star star star star

Faye Puente

Very good service and quality of phone ..

5 months ago

star star star star star_border

Raymond Vigil Española, NM

Great customer service, the car was very helpful and straight to the point. Answered all my questions .thank you

9 months ago

star star star star star

CHRISTOPHER Vervaet

Great service. Top of the night quality service. Is a blessing for low-income people like me

11 months ago

star star star star star

Teresa Combis Seattle, WA

Free and I get usage statements. I like that because the free phone is used by my 13 yr old daughter.

1 year ago

star star star star_border star_border

David W “Davyboy” Ulbrich Sr Milwaukee, WI

I just signed up to Q-Link and there only sending me a Sim card how do i get a new phone from them the phone I just purchased the Magnet is a piece of junk

1 year ago

star star star star star_border

Richard.M

I liked how fast an true q link has been thank you so very much I have the worst luck with phones.so Im very grateful.thank uou

1 year ago

star star star star star_border

Tammy Alderman Woodstock, GA

I have been using q Link for quite some time now and it is so nice to be able to have phone service for free it helps out a lot thank you

1 year ago

star star star star star

Kenneth Highsmith New York, NY

I love this service. I'm not a big talker on any type of phone, so QLink wireless is perfect for me.

1 year ago

star star star star star_border

Shirley Ament Wausau, WI

It would have rated it great if I could get service where I live. It is great to have a working cell phone when I go out.

1 year ago

star star star star star_border

Rodrigues Bogan Boiling Springs, SC

The service is great..... I just wish a free phone upgrade was allowed. I've had this phone for a long time and it doesn't always charge

1 year ago

star star star star star_border

Keith Martin Tully, NY

Everything was great except the reception where I am is basicly obsolete. But service n customer service n every other aspect was great

1 year ago

star star star star star

Sally Garcia San Antonio, TX

I have great communication never a drop call goodsound and my income is low this helps me one less payment.Thank you

1 year ago

star star star star star

Misty Peoples Independence, MO

Love it so much and service is free and has a big coverage area and unlimited everything even hotspot

1 year ago

star star star star star_border

Heather Baker Hot Springs, AR

Everything has gone smoothly for over a year now. I buy my own unlocked phones and use them on my qlink when one breaks. Love it

1 year ago

star star star star star

Tammie Green Dallas, TX

I haven't had any problems with talk are text the service is good just need a better quality phone upgrade.

1 year ago

star star star star star_border

Mindy Logan Circleville, OH

I think the service is good..I know that it does go in and out alot not sure if it is because of the towers they use or not.

1 year ago

star star star star star_border

Dian Hawkins

I really liked the customer relationship, the constant reminders to keep you abreast of things event when you fell weary

1 year ago

star star star star star

Mallory Ryan

Outstanding company 👏 so helpful and understanding im so greatful for your service in my time of need.

1 year ago

star star star star_border star_border

LaTonya Erickson Edmond, OK

I have had this service for it seems forever but at least 7 years. there are usually issues to call and speak to customer service so hoping chat feature works better

1 year ago

star star star star_border star_border

Curtis San Jose, CA

I wish the hotspot was better bc I bought a qlink tablet and it only works on wifi or hotspot so I can only use the tablet for a couple of days a month

1 year ago

star star star star star_border

Kelly Friday Seattle, WA

I have had qlink for years now,and I have no complaints. I recommend your services all the time.thank you for such great service. :)

1 year ago

star star star star star_border

Shannon French Indianapolis, IN

I've enjoyed the service I get on my Qlink phone. I'm on Medicaid and the phone has been a lifesaver many times. Thank you!

1 year ago

star star star star star_border

Bobby Smith Columbia, MO

I think this service is very good for the people who need to have access to their phone and their doctors and family members

1 year ago

star star star star star_border

Sharon Moize Burlington, NC

My service is not good sometimes . I can't get my apps to come up sometimes. I appreciate the service tho .I never got my tablet tho.

1 year ago

star star star star star_border

Lori Mcnealy Mankato, MN

The phone is easy to use, but the hold button is in a weird place it's been accidentally turn on during several of my calls. It's irritating.

1 year ago

star star star star star_border

Marilyn Dallas, TX

Everything is good get a dropped call occasionally. The internet isn't all that great but overall I am happy with Q-Link.

1 year ago

star star star star star_border

Debbie Hughes Seattle, WA

The service has been good. I’ve been having trouble lately with my calls being dropped. In the past it has been really great though.

1 year ago

star star star star star

Ashley Johnson Houston, TX

Thank you for your service. I have been short on cash and this phone company has really been there for me

1 year ago

star star star star star_border

James Crowder Camdenton, MO

The convenience of having a phone when you need one service is always been decent ain't had any issues with it so it's still a good system

1 year ago

star star star star star

Jeffrey gruwell Dover, DE

I liked how easy it was to have everything activated and switched over with no problems. The staff was very helpful..

1 year ago

star star star star star

sharon graves Columbus, OH

Everything's been good with it I think I still have to get it registered I think but so far it's been good

1 year ago

star star star star star

Mike Quinlivan Colorado Springs, CO

Q link did a great job getting my phone to me very fast service from start to finish. Mike Quinlivan Good Job

1 year ago

star star star star star

Angela Hamilton Monroe, LA

I love everything about My service with Q link The customer service was awesome it's was straight to the point.

1 year ago

star star star star star_border

Anne Herrick Muskegon, MI

Takes forever to get it started. Phone or texts spin for a good amount of time before they open. Otherwise, I am grateful for your service.

1 year ago

star star star star star_border

Good Watertown, WI

Not perfect was away from home at docs office and phone wouldn’t work to call a cab. Just happened once. Otherwise is good.

1 year ago

star star star star star_border

Jasper Warren Asheville, NC

I think my service's so far have been good their are no problems so far.looked forward to being connected with know and future service!

1 year ago

star star star star star_border

Georgianna Stockton Danielson, CT

I love my new Q-Link phone plan The only problems are 1 the screen on the new tablet is cracked and the service is slow on it as well

1 year ago

star star star star star

Keith Maxwell GA

I really like the program it very helpful and quick and easy to get a dependable reliable service with a good phone

1 year ago

star star star star star_border

john klindt

great service only one problem with changing my service to to just life line credit an relieved my ACP credit for my internet

1 year ago

star star star star star_border

Reggie Thompson Miami, FL

I like that is unlimited data text and talk I dislike sometimes when the data get short it takes a lot of Buffalo before I can watch any movie

1 year ago

star star star star star_border

Pamela Lemieux Brattleboro, VT

I like the service coverage and that your program makes it possible for our children to have an active phone for there safety.

1 year ago

star star_border star_border star_border star_border

Shakir Ali-Muslim Philadelphia, PA

Takes much too long to get assistance when you call customer service. No matter what time you call you're on hold for at least five minutes. A review should be the truth. Although my review may seem negative, it can be helpful to the company to address a problem.

1 year ago Edited April 6, 2023

star star star star star_border

mitchell Rochester, NY

like it so far . great service , yet only used it few times . than i as in hospital. but seems great times i have used it . highly recommend it

1 year ago