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Verizon

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2,092 User Reviews

9.0

Overall Score

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Michael Cellini Addison, IL

Reliable service, great staff in stores. They are arrogantly too expensive.

2 years ago

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Chris chris Frederick, MD

Good coverage and good data speed. I have not noticed call drop in most of the places I visited.

2 years ago

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William Short Spencerville, OH

Fast dependable service. Has great technicians.

2 years ago

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Shirley Marietta, GA

Great service w/Verizon & cell phone coverage is Great!

2 years ago

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Alfredo Rodriguez

The best no game here , what the say you get

2 years ago

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Christine Zahn Tempe, AZ

good service. Quality of product in line with my expectations.

2 years ago

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Beverly Witherspoon

The service is always on ponit.. A lottle expensive though

2 years ago

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Bobbi P

Just too expensive. I don't change because of the coverage and all my family is also on Verizon.

2 years ago

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Michelle M Bissonette

I like the coverage they offer. I feel like they charge to much to have a simple cell phone plan.

2 years ago

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Sharon Barnhill

Have good service area range. Could improve cost of service.

2 years ago

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Anonymous

Over all no problems. Except fees and taxes creep up every month.

2 years ago

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Kay

Better payment arrangements. High cost of service.

2 years ago

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Matthew Van Note Kent, OH

very good except collections is way too aggressive!

2 years ago

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Carlos Cortez Zephyrhills, FL

Courteous professional service, upfront and honest

2 years ago

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Maureen Verello

Positive always. Always helpful when I go to the store or call

2 years ago

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AGK Riverside, CA

Excellent customer service and problem solving

2 years ago

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Carl Weil Elizabeth, CO

good coverage area- only want to sell you high end items even in large company stores- no real service

2 years ago

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Satisfied Customer Aubrey, TX

I love the coverage usage and they can improve with prices and

2 years ago

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mk305

I used to have excellent service at my house. Now I can barely use the phone. They need to improve their cell service

2 years ago

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Sandra A

They have always been very helpful when I contact them

2 years ago

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Kenny Safety Harbor, FL

Service has been quite good ,never any problems when traveling as well

2 years ago

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Carol Gladstone Hartsdale, NY

wide coverage in the U.S.; customer service could be improved

2 years ago

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Rocky

Satisfied with coverage. Wish Phones and Billing was less expensive.

2 years ago

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Kathy

Good customer service, easy to upgrade.

3 years ago

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ADR

Pricing is way too high and the service in SC is not very good

3 years ago

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Melissa Leesburg, FL

Better family plans to reduce overage charges for data usage

3 years ago

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Michael Matkovich Chicago, IL

Great customer service and great service

3 years ago

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Richard Greenwood, IN

Coverage is pretty good and never had a problem. Price is what needs work

3 years ago

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Judith Sacramento, CA

They have provided good service & I have never had a need to contact them.

3 years ago

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wolfgang rothen Pine City, MN

Tech support consumes great amount of time. Billing is cumbersome. Overall very expensive. Hidden fees.

3 years ago

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Jimmy Whitson O'Fallon, IL

Good coverage in all areas I have been, but their service is way too expensive!!!!!!!!!

3 years ago

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Linda Mesh Louisburg, KS

Very good coverage. No longer will transfer information from an old device to new one.

3 years ago

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Christopher Atoka, TN

The coverage is great, but they are well over priced.

3 years ago

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HILDA STEPHENS Upper Marlboro, MD

Live tech support us the best thing EVER

3 years ago

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Ysabel Berman Boynton Beach, FL

Excellent company; great customer service

3 years ago

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Julie Benedict Palm Coast, FL

Their cell signal is the best. Keep prices low.

3 years ago

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Norma Tolleson, AZ

Always get fast response when there is a problem

3 years ago

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Shirley Hurst Overland Park, KS

Always have good service when I need to go in

3 years ago

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Dorothy Sue Maxwell Antioch, TN

Like everything about Verizon. And service anywhere u go.i

3 years ago

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James Lee Harvard, IL

The service is good but the pricing is too high.

3 years ago

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Monica Veik Humphrey, NE

I'm satisfied. Don't like to visit their office. Never enough helped

3 years ago

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Bryan Pernell Fairfield, CA

Verizon speaks out of two sides of their mouth. They say resolved a issue with you as a customer, then they recant and say it’s not resolved!

3 years ago

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Art Chojnacki Lebanon, TN

Good Service Good employees Good customer relations

3 years ago

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Sheila

They are too expensive. They provide good service but they are way too expensive.

3 years ago

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GoogleUser Laurel, MD

Reliable wireless service coverage and data speed

3 years ago

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John Young

Their customer service is generally unhelpful and it is very pricey for the service provided.

3 years ago

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Ryan Schukei Presque Isle, MI

Fast and reliable service. Great iPhone cell phone.

3 years ago

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Preston Ingalls

Excessive fees when billing. The add on fees seem over the top.

3 years ago

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Sari Victoria, TX

They are great except their prices for service are too high.

3 years ago

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Xiqing Li Minneapolis, MN

I think that they have a good customer service and quality of product/service.

3 years ago