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Verizon

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2,090 User Reviews

9.0

Overall Score

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Preston Ingalls

Excessive fees when billing. The add on fees seem over the top.

3 years ago

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Sari Victoria, TX

They are great except their prices for service are too high.

3 years ago

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Xiqing Li Minneapolis, MN

I think that they have a good customer service and quality of product/service.

3 years ago

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Office Manager Provo, UT

FANTASTIC CUSTOMER SERVICE, AND GREAT COVERAGE

3 years ago

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Ryan Hancock Los Angeles, CA

Good coverage in my area but I think they are a bit too expensive

3 years ago

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Jerry Simpson Brighton, CO

Very good service, selection of phones, very good quality reception.

3 years ago

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Deborah Winter Breese, IL

Never out of range, very knowledgeable sales people

3 years ago

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Janice B. Hill

Because they tell you one thing and its something else, and the keep cutting your phone off after you speak to someone.

3 years ago

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Robert Pacitti

Decent service in many places but not all and somewhat expensive

3 years ago

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Richard Zimmerman Dayton, OH

Lacking in customer service. It's like giving yourself a root canal trying to reach a live person.

3 years ago

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Rozanne Moreo

They have the best coverage and the best employees.

3 years ago

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cciriz

The service is great but the prices are too high and they have monopolized my area!

3 years ago

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David Goodwyn

Great reception almost anywhere... but they are higher than the competition.

3 years ago

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Steve F

Best coverage, but also the most expensive service out there. You get what you pay for.

3 years ago

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Paul Freely

Good service but can be a bit expensive if traveling overseas.

3 years ago

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John Carpenter

Best service and support by the local Verizon employees

3 years ago

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Luke

Best coverage in the U.S.and quality service, great customer service as well

3 years ago

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Ligia Segarra

The network provides great customer service and quality product.

3 years ago

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WME

Excellent reception, customer service, very proactive

3 years ago

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Carlos

High prices and poor customer service. The change their plans too often too!

3 years ago

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Nancy A Reich

connects every time. very reliable. cost efficient.

3 years ago

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Tina

They're everywhere, though not always a strong signal.

3 years ago

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Marian Sogluizzo Amarillo, TX

Good service but too expensive going to switch I've been customer since 2000

3 years ago

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Marion Garrett Jr Sun Valley, CA

Very few overall problems, good customer service

3 years ago

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Debbie Barr Safford, AZ

I have no oroblem with service, but prices are high. 120baron

3 years ago

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Teresa Torres Indian Trail, NC

Wide range of coverage areas and great Customer Support

3 years ago

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Don Ide Seattle, WA

Great customer service and excellent cell phone service.

3 years ago

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Kevin P Mullins Alexandria, VA

Great service but far too costly only game in town in the northeast and they charge way too much

3 years ago

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Elizabeth Prothro

Poor reception at my home. Calls drop regularly. Good reception many other locations

3 years ago

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Jill Harman

They have great coverage, phone and store support

3 years ago

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Brian Meier

Good service area. Helpful customer service

3 years ago

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Don Chambers

Very good coverage, very few dropped calls

3 years ago

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Karen Fortier

Service is intermittent with Verizon, but is non existentry on other carriers

3 years ago

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Marion Doran

I have never had a problem and they are willing to help

3 years ago

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Joseph

Dependable friendly informative convenient

3 years ago

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Stephen Bookbinder

too costly for the level of service. if I moved to unlimited I would be charges $75 more

3 years ago

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Pam Coleman

The service is the best on Long Island. Just don't like the billing practices.

3 years ago

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Sarah

Good coverage in most parts of the country and county

3 years ago

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Bill Judge

coverage, cost, great local office with helpful employees.

3 years ago

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Mary Ann

Verizon addresses my questions or concerns quickly.

3 years ago

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PearlM

reception excellent. contract problems due to staff misrepresentations

3 years ago

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Walter N Lambert

Good service ar a good rate respond quickly to any problen

3 years ago

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James R. Brock

Rearly have fond a spot that my phone never worked.

3 years ago

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Ronnie Preston

Very limited no signal spots, high speed streaming

3 years ago

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Robert Hall

I believe there price structure is too high for what we get.

3 years ago

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Suzanna Wootton Springville, UT

Really good, reliable reception wherever you go.

3 years ago

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Raquel Sandy, UT

After switching the service has been great! Never had a problem.

3 years ago

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George Kemmerer, WY

Verizon has always taken care of me. I love Verizon.

6 years ago

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Neal W Wade Mobile, AL

Best service, can't be beat.

6 years ago

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SJ Norcross, GA

Horrible customer service. Make sure you record every conversation when speaking about an issue. They are quick to forget and give you the run around

9 months ago