Name: MetroPCS
Rating: 3.8

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Susan Poplau Orlando, FL

They have been extemely helpful, in the rare instances I've had phone issues.

4 years ago

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Andrew Haas Denver, CO

Worst Customer Service! Their company policy is to tell you they cannot help you with any problem. Do yourself a favor and pay more for a real cell phone service provider.

4 years ago

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Federico Lombardi Spring, TX

I never had any issue, I have coverage everywhere and it's way cheaper than the other companies.

4 years ago

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David Amendola South Weymouth, MA

Very poor consistency in plan billing and data rates, changing without notice and blaming customer when discrepencies are pointed out.

4 years ago

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Rossie Barquist Sacramento, CA

I have been with this company for years now, and I haven't had any problems.

4 years ago

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GEM San Diego, CA

Great service and price. Easy to add and remove additional products.

4 years ago

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Kimberly J Memphis, TN

Metro pcs is great price can't complain and customer service is very excellent

4 years ago

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JAN BUCKMAN

They are fine for the small cost. The value of using the Family Plan can't be beat.

4 years ago

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Brandi Fulton, TX

i have had metro 4 years and I wouldn't change a thing ! love them

5 years ago

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Andrew Flaugher

they are good about how do to things for you on the phone that you need

5 years ago

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Jimmie moton Alexandria, VA

I feel this company can be great, however I find the phones overheat and when placing a call it takes awhile for the call to go through

5 years ago

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Bienah

Little to no problems with service and I have 4 lines connected for $130 a month

6 years ago

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Mitch Wingfield Llewellyn Orlando, FL

Great Value and services. I am using the hotspot to surf the net. Faster than cable.

6 years ago

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Chris Columbus, OH

Worst customer service experience ever. There is no way to contact a live agent or chat and self service of password process doesn't work. Avoid this company .

6 years ago

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Lindaplank55 Houston, TX

Had metro for a few months now and im loving it got a brand new phone and a months worth of service for only 60 dollars

3 years ago

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SkylarPickens Gulfport, MS

metro pcs is the way to go! they are super reliable with low prices and high speed data!

4 years ago

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russell , FL

always greet when i walk in. they suggest the best out of the best and need a pay raise

4 years ago

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mar perez San Francisco, CA

This company used to be good, Now its just getting worse in time Sevice sucks and costomer service also

9 months ago

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Shanron Gilliam Killeen, TX

Awesome, no issues you what you pay for and more.

4 years ago

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MOHAMMAD YAQUB West Haven, CT

Though i like metro, i hate to say but it has the worse service if you drive uber.

4 years ago

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Sue

Reliable and dont ever have any problems.

4 years ago

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Sergio Capetillo Norwalk, CA

Company is great. Customer service is execellent

4 years ago

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Joan Cutlip Madison Heights, MI

I get good service, but don't care for the last phone they sold me

4 years ago

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Ryan Davis Horn Lake, MS

I like the fact that I'm not on a contract and it has free unlimited data.

4 years ago

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laura o Sayreville, NJ

I have no problem with service. the only problem I had was going overseas

4 years ago

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Robert Nichols Sun City Center, FL

Very good fair pricing and good coverage.

4 years ago

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Kash Watts

They are ok. You don't have service everywhere and they don't really give extensions

5 years ago

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Hector Rosario

I love it. Excellent product and customer service.

5 years ago

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Vassil Raytchev Largo, FL

inexpensive well connected and versetile

5 years ago

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Donald FellAirbus61 Enterprise, AL

Good phone, only thing I can think of is better connection would be nice

5 years ago

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Ryan Joplin, MO

phone stopped working after two hours and it took three days to finally get someone to help. They claimed it was server update .

5 years ago

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Mercedes Escalante Homestead, FL

I like the service that they provide. Price too

5 years ago

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James jennings

Slow loose service alot. Do not use this company they are no good free phones do not make difference

5 years ago

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George Lopez

Cheap and easy to understand wit no contracts

5 years ago

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Elijah Hamilton Rockwell, NC

This service sucks i get no service everywhere i go i would not consider this service it sucks id prefer verizon over metropcs

6 years ago

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David Stellwagen Monroe, WA

Cell service works just fine, store personnel can be kind of rude.

6 years ago

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Jerry coggins jr. Rockford, IL

This is the worst customer service and phone signal i have ever delt with ...way to much money for what you get from there service

6 years ago

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alexisblige Tallahassee, FL

Metro is great for the price, however it’s hard to get a good connection when not connected to wifi.

2 years ago

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terryjamison Gulfport, MS

metroPCS has amazing prices and the staff is very welcoming and helpful. a very judge free zone!

4 years ago

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Makayla Manus Long Beach, MS

I had MetroCPS for about a year and they had such great service and great customer service.

4 years ago

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Barbara Matula Long Beach, MS

You get what you pay for. The phone and plan costs are great but as far as service it is horrible. I was only a customer for 2 months for this reason

4 years ago

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Wislane Noel Tallahassee, FL

I have metro pcs through t mobile and I can’t complain coverage is good and well

4 years ago

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Kurt Hammer

good price but the coverage is not the best

4 years ago

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Francisco Broadview, IL

Affordable prices and you get decent value

4 years ago

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SJ WONG ORTIZ San Pablo, CA

The prices are good but the service sometimes suck s

4 years ago

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Diana Independence, MO

Great but would like better coverage in OK. Area.

4 years ago

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Sharron Baudier

Excellant and not ripped off like Verizon did me for years

5 years ago

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Eneida Cruet

Their rates are excellent for the services provided

5 years ago

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Sue Ellen Davis

They have great prices for service and mice employees

5 years ago

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Debbie Adkins Hampton, VA

Like being able to pay over the phone, and I get notices when my payment is due

5 years ago