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5.7

Overall Score

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Zaina Battah ,

I recently switched over from Sprint to AT&T and they really took care of me, saved me money and handled the transaction very smoothly. I haven't had any dropped calls since!

3 years ago

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Trish Dallas, TX

AT & T is great! Their employees are always prompt and curteous . There honestly seems to always be an answer to any problem i have had.

3 years ago

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Patrick Fay Olivehurst, CA

ATT is another company I avoid like the plague. I remember so many times sitting with no signal while people with other providers made calls. After 13 months I cancelled my one year contract. They tried to force me to pay early termination fee. I had to escalate the call and three calls later they agreed that 13 months satisfied my 12 month contract???? I loathe ATT.

3 years ago

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Hina Zeb Richmond, TX

I love my phone service with ATT, I’m usually the only one of my friends who always has service. I don’t like how my bill is set up, it’s a little confusing.

3 years ago

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CH KNO Hazel Green, AL

They offer a 1st responder rate, but there is minimal to nil service available in the lower SW States. I spent 2 weeks in Arizona, Texas, New Mexico and Nevada without reception.

3 years ago

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Alexander Johnson Los Angeles, CA

I loved AT&T I was with them most of my teenage years and everyone was always jealous. Only left due to finding a better rate

3 years ago

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Tony Callaway Springfield, MO

I've had at&t for many years. It's been mostly good and has improved over the years. The price has actually went down for us.

3 years ago

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fantastico363 Glendale, CA

Their cell phone service has improved but it’s a nightmare to try to talk to someone about any problem. Like most big companies, I guess. Best way to get help is through their chat assistants.

3 years ago

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Sylvia Chipkin Killeen, TX

ATT has been amazing! I have been a customer for over 10 years and they have always taken care of me as a loyal customer!

4 years ago

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Mia miga7440 Boulder, CO

I love this phone company. They provide great customer service and I always have service wherever I go. They also provide great phone plans!

4 years ago

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Rathan Kumar Trabuco Canyon, CA

AT&T is one of the best service providers for the mountain area. This provider is the only one that gives signal when skiing, so sometimes is very necessary.

4 years ago

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Jasmin Ortega Tallahassee, FL

AT&T does lose signal alot especially in some areas. The internet can be slow on LTE and it is very expensive to pay for service that isn't as great as it seems to promote.

4 years ago

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Erin Glendening Livingston, LA

I’ve had AT&T and before I didn’t really like it because the service is really spotty. I prefer other cell phone providers.

4 years ago

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Nick Hansen Eagle Mountain, UT

I've been with AT&T for almost 15 years now. Great customer service whenever I call 611 and we always feel like we're getting good connections with our iPhones.

4 years ago

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Theresa Bour Little Rock, AR

We have all our services with AT&T. We are tired of there on going attempts to sell you different services. We have U verse, we constantly get sales calls for direct. Phone service is OK.

4 years ago

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Jeremy Webb Covington, LA

Service is terrible, customer service is terrible. I live in a pretty popular area and never have great service. I feel since I am one of the people that is grandfathered into the unlimited data plan, they intentionally slow down my service. Every store I’ve been to has been mediocre at best. If I wasn’t in this unlimited data plan I would definitely be switching my phone service.

4 years ago

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Logan Hudson Norcross, GA

I have had an okay experience when using AT&T as my cellular provider. I wish the coverage was better, but besides that I have had a good experience and appreciate the customer service.

4 years ago

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DeeDee G. Laplace, LA

Changed companies for a short bit but found myself coming back to at&t. The LTE coverage is great and plans are affordable!

4 years ago

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Mykahla Nelson Managua, MN

This company is awesome! I have worked with them for 5 years and not had any problems! The service is great I get service in a ton of areas.

4 years ago

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Grace Orem, UT

AT$T has really good service. And good deals when new phones come out. The data they have is cheep and works really well and hardly ever lags.

4 years ago

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fernandopessoa Herriman, UT

We had AT&T for a long time and it was great. We got great service. We always had positive experiences on the phone with customer service as well.

4 years ago

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Dana Heimback Carlsbad, CA

Dont like. very pricy . But im stuck in a 2 yr contract for now. They charged me $30 upgrade fee for a phone i paid cash for! Non negotiable. they should have paid ME for signing up with them.

4 years ago

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Nicholas Genes Los Angeles, CA

Reliable enough to stay with and their phone selection is always up to date. Customer service always seems to be here in the states.

4 years ago

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Johnathan kelly Gulfport, MS

This cellular service provides cheap data plans threw it's auto pay feature. Thus allows you to get an 8GB plan for $40 a good price for data plans.

4 years ago

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Jamie Neider Magna, UT

Ugh, I hate phone companies. It was a hassle getting our phone plan changed over to international while we were traveling, but after several phone calls we finally figured it out.

4 years ago

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PessoaJ Herriman, UT

I had at&t for a long time with no problems. I switched when i got married and went off my parents plan but would definitely go on again.

4 years ago

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Toni Baker Los Angeles, CA

Love AT&T, use their phone service for 20 years we spend alot of time on the moutains and its the only service that goes thru

4 years ago

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Darbles32 Managua, MN

I have had AT&T for many years now and it has been good although I feel sometimes I will not have service in normal places but will have bars in the middle of the woods

4 years ago

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terryjamison Madison, MS

I have my internet and cable through AT&T. Very pleased with the service they offer. The costumer service was out of this world! Very helping.

4 years ago

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JamieD Saratoga Springs, UT

We’ve used AT&T for about 20 years. I feel like overall they’ve been great. My only complaint is spotty coverage sometimes

4 years ago

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Karen Hartnack Norcross, GA

We have had several carriers switched to att and never switched again phones and TV very happy with products and service

4 years ago

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Jack Dean Long Beach, MS

The service is great in most areas, however there are some areas that you get no service at all. This can be annoying, but besides it is a relatively great service.

4 years ago

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Malayah Norcross, GA

I purchased my first apple phone from AT&T. The service was acceptable. The employee kept getting distracted by other customers and I spent at least 3 hours in the store.

4 years ago

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Asia Bui Gulfport, MS

Our cellphone and Internet comes from AT&T and everything works just fine most of the time. Even when things go wrong they are quick to come and help when we need it.

4 years ago

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Violet Acosta Stewart ,

I've never had a problem with this company, it's fairly cheap for how often we use said network and anytime we call, we never have any problems

4 years ago

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Linda Carol Brown Valdosta, GA

Great products. Been AT&T customer since BellSouth changed our area over to them. Now we also have our cell phones through them!

4 years ago

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Mickey Mangum Long Beach, MS

AT&T has the absolute worst customer service of any company I've ever done business with. Once a person has successfully navigated through the many automated processes on the phone, you will normally meet a customer service person who has not idea what to do. This applies to cellular, internet, home phone, any service they offer. Their website is also mostly un-useable.

4 years ago

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Breannah Brooks Jacksonville, FL

My experience with AT&T is pretty decent. I enjoy the service it provides, but I am not pleased with the times where service is lost in random places.

4 years ago

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Kelsey Rosier Tallahassee, FL

I have had AT&T for a while now and I can honestly say that it has been a reliable phone service when I truly needed it.

4 years ago

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Kayla Miami, FL

I have never had any problems with At&t. they provide great service and fast speed internet. I would definitely rev come to to a friend.

4 years ago

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destiny wright Jacksonville, FL

I have only had ATT for my cell phone and they are the best! Very good customer service and if there is a problem it usually gets resolved asap

4 years ago

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Star Stewart Fort Lauderdale, FL

I have used AT&T as my phone provider all my life. I have no complaints. My internet and connection works well most of the time.

4 years ago

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Luke Blake Pleasant Grove, UT

AT&T is my carrier and they're alright. They are a little hard to work with and their coverage isn't the best but it is reliable and I have always been with them.

4 years ago

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Martha Gourley Pleasant Grove, UT

We have had AT&T for 2 years. We left Verizon to use AT&T because they offered a better plan for our family. They could improve their services for international traveling.

4 years ago

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Lily South Jordan, UT

Me and my family use to have AT&T.It was a great network. With good deals and great products. I really liked using this network.

4 years ago

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Amanda Purpura Gibsonia, PA

I have had AT&T as my mobile carrier for years and years. I have not had any major issues with service, customer service, equipment, etc. I'm very happy with them.

4 years ago

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Brenda Mertes Houston, TX

AT&T was the second worst service I have ever used. At first they were great. Their customer service was decent and their phones were decent. Towards the end of our contract with them, they started overcharging horribly, we couldn't reach anyone friendly over the phone, then they double-charged us for ending the contract. They also started to require use of certain products to continue contract for cell phones. No way will I ever use them again.

4 years ago

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Jen Clarks Summit, PA

We have at&t Apple iPhones. I did an update a while back and it totally wrecked my battery. Not happy about that. Just disconnected DTV. That customer service was horrible

4 years ago

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Rick Austin, TX

Have been with AT&T before they were AT&T; Cellular One. Have never felt like I’ve needed to change providers. There coverage area is great.

4 years ago

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Vincent Leuzze San Jose, CA

I use AT&T and there are usually never places where I don’t have reception while my friends do, but there are times where I do and my friends don’t.

4 years ago