CARCHEX vs Endurance

Both CARCHEX and Endurance are trusted extended warranty companies. While the companies are similar, CARCHEX offers more options and the ability to add coverage for key fobs, emissions, and luxury electronics.
CARCHEX logo verified_user
#3 CARCHEX
8.0 Overall Score
3.9
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(60)
Endurance logo verified_user
#5 Endurance
6.9 Overall Score
3.3
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(94)

Overview

CARCHEX

Endurance

Monthly Price
Monthly Price
$103.96
$41.27
Time In Business
Time In Business
21 Years
14 Years

Ratings

CARCHEX

Endurance

Overall Score
Overall Score
8.0 of 10
6.9 of 10
Review Score
Review Score
3.9
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3.3
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Value for Money
Value for Money
1.9
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2.2
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Quality of Product or Service
Quality of Product or Service
1.9
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2.4
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Customer Service
Customer Service
2.3
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2.3
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Company Trustworthiness
Company Trustworthiness
1.8
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2.2
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Likely to Recommend
Likely to Recommend
2.8 of 10
3.3 of 10

Reviews

CARCHEX

Endurance

Number of Reviews
Number of Reviews
60
94
Review Breakdown
Review Breakdown
3.9
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5 star
53%
4 star
20%
3 star
2%
2 star
7%
1 star
18%
3.3
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5 star
49%
4 star
7%
3 star
5%
2 star
4%
1 star
34%

Reviews for CARCHEX

Helpful Favorable Review

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Martha Levine

April 17th, 2019 Boynton Beach, FL

I was interested in getting a car protection warrenty on my 2015 Altima but have been procrastinating. I received a call from CARCHEX and was pleased with the salesperson and with the protection for my car. The price was very reasonable and there's a 30day money back guarantee so I couldn't resist. I told my sister about this and she is going to call and purchase this protection for her car.


Helpful Critical Review

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Michele

November 4th, 2019 Lake Hopatcong, NJ DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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If I could leave a negative star rating I would do so. Horrible misleading company. They did not tell me that they did not provide the warranty - until they had my credit card number. Then they told me that the company American Auto Shield was a 5 star company ... but it is actually a very poorly rated company. Then they refused to ever allow me to cancel. They would not transfer me to the cancellation department. Avoid this company at all costs!!


Reviews for Endurance

Helpful Favorable Review

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David

February 24th, 2017

Scott went above and beyond when answering my questions and made sure that I wasn't on hold while finding an answer that he wasn't sure about. He didn't transfer me to other departments or make me go through another process and was very thorough. Very happy with his interaction and positive demeanor.


Helpful Critical Review

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Erik Jonsgaard

February 13th, 2020 Colorado Springs, CO DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Company trustworthiness
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Endurance denied my claim claiming "continued operation" but my mechanic confirms that there was no indication available (codes, check engine indicators, loss of compression via digital compression diagnosis, bad noises, etc.) That would have led me to believe any damage was being done to my motor until it failed. My truck needs an expensive new motor and has been in the shop for months. Hired an attorney and sent breach of contract notification but they are forcing me to go through arbitration which is drawn out and costly. Shame on you Endurance for not honoring your contract. BUYER BEWARE


The Final Word

Both CARCHEX and Endurance offer 24/7 roadside assistance, car rental reimbursement, and trip interruption reimbursement with their warranty plans. However, the benefits offered by Endurance only come with Endurance Elite Membership, which is only included with the extended warranty for one year. After the first year, policyholders will have to renew their membership.

Both have a nice selection of extended warranties, though CARCHEX has a few more plans to choose from. With CARCHEX, clients can choose to add coverage for their car’s key fob, emissions, and luxury electronics. The ability to customize a coverage plan is a nice feature of CARCHEX’s extended warranties. More choices and the ability to add coverage are advantages of working with CARCHEX.

While both CARCHEX and Endurance are excellent choices for buying an extended car warranty, CARCHEX offers a few more plan options and the ability to customize coverage. These options and features give it a slight edge over Endurance.

top choice

CARCHEX
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