CARCHEX vs Endurance

Both CARCHEX and Endurance are trusted extended warranty companies. While the companies are similar, CARCHEX offers more options and the ability to add coverage for key fobs, emissions, and luxury electronics.
CARCHEX logo verified_user
#4 CARCHEX
7.4 Overall Score
3.8
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(62)
Endurance logo verified_user
#2 Endurance
8.3 Overall Score
3.9
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(269)

Overview

CARCHEX

Endurance

Monthly Price
Monthly Price
$103.96
$41.27
Time In Business
Time In Business
21 Years
14 Years

Ratings

CARCHEX

Endurance

Overall Score
Overall Score
7.4 of 10
8.3 of 10
Review Score
Review Score
3.8
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3.9
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Value for Money
Value for Money
2.1
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3.3
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Quality of Product or Service
Quality of Product or Service
2.0
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3.4
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Customer Service
Customer Service
2.4
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3.5
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Company Trustworthiness
Company Trustworthiness
1.9
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3.4
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Likely to Recommend
Likely to Recommend
3.1 of 10
6.0 of 10

Reviews

CARCHEX

Endurance

Number of Reviews
Number of Reviews
62
269
Review Breakdown
Review Breakdown
3.8
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5 star
52%
4 star
21%
3 star
2%
2 star
6%
1 star
19%
3.9
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5 star
62%
4 star
8%
3 star
6%
2 star
3%
1 star
21%

Reviews for CARCHEX

Helpful Favorable Review

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John R

August 4th, 2020 Danbury, CT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
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Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Great experience with my rep Sean.. No pressure like other warranty firms-Sean was knowledgeable & extremely friendly in his delivery.. Just clear concise detailed information on what appears to be a a very reputable policy... I can't give the company 5 stars yet as I have not used the plan, but I am sure it will deliver on its promise for complete peace of mind. Thank you John


Helpful Critical Review

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Michele

August 4th, 2020 Lake Hopatcong, NJ DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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If I could leave a negative star rating I would do so. Horrible misleading company. They did not tell me that they did not provide the warranty - until they had my credit card number. Then they told me that the company American Auto Shield was a 5 star company ... but it is actually a very poorly rated company. Then they refused to ever allow me to cancel. They would not transfer me to the cancellation department. Avoid this company at all costs!!


Reviews for Endurance

Helpful Favorable Review

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David

August 4th, 2020 Dallas, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Totally awesome service from front til back. Made one call to explain my situation. The agent was professional answer my questions. Problem solved. Replaced my water pump, on a 2015 C7 Corvette. Thanks again Go Endurance!


Helpful Critical Review

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Vicki

August 4th, 2020 Lincoln, NE DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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It is hard for me to believe this company is still in business! Our experience is complete disappointment and frustration. Instead of wanting to help and provide good customer service when we are dealing with a problem with our pickup, the company wants to delay, deny, obstruct--do anything possible to avoid paying a claim. We only have one vehicle, it has been in the shop for 9 days and we still have no approval to go ahead with repairs. Absolutely disgusted! I would not recommend to anyone and would strongly advise you to warn anyone you know to never purchase a warranty from Endurance.


The Final Word

Both CARCHEX and Endurance offer 24/7 roadside assistance, car rental reimbursement, and trip interruption reimbursement with their warranty plans. However, the benefits offered by Endurance only come with Endurance Elite Membership, which is only included with the extended warranty for one year. After the first year, policyholders will have to renew their membership.

Both have a nice selection of extended warranties, though CARCHEX has a few more plans to choose from. With CARCHEX, clients can choose to add coverage for their car’s key fob, emissions, and luxury electronics. The ability to customize a coverage plan is a nice feature of CARCHEX’s extended warranties. More choices and the ability to add coverage are advantages of working with CARCHEX.

While both CARCHEX and Endurance are excellent choices for buying an extended car warranty, CARCHEX offers a few more plan options and the ability to customize coverage. These options and features give it a slight edge over Endurance.

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