Overview
autopom!
16 Years
CarMax
Undisclosed
Ratings
autopom!
CarMax
Reviews
autopom!
Reviews
CarMax
Reviews for autopom!
Helpful Favorable Review
Will Mingus
October 26th, 2023
Sterling, IL
DETAILS
Edited October 27th, 2023
When my claim was first denied, I was livid. I started complaining all over the place. However, it wasn't long before I was contacted by AutoPom, and I was connected to the owner. The owner (Mike) was very empathetic and listened patiently to my concerns. He then made some phone calls and then called me back to say the claim would be covered. He helped me understand why the claim was initially denied and why he was able to get it approved. Based on this interaction, I would highly recommend AutoPom.
Helpful Critical Review
Dana Johnson.
January 2nd, 2021
San Diego, CA
DETAILS
Verified Customer
Review Source
I have not had a good experience with autopom and royal administration. I have had to fight to get repairs covered and have had a claim denied. And it caused additional damage that they did not cover. Not a good customer experience.
Reviews for CarMax
Helpful Favorable Review
Talia Mason
November 18th, 2022
Williamsburg, VA
I purchased my Chevy Cruze in 2019... N my vehicle started to do all kinds od crazy things... The turbo track went bad which caused the metal to go into the catalytic converter which plugged all my lines causing my car engine to misfire.. maxcare cover 4178 dollars while I only paid a 50 dollar deductible..I am beyond pleased.. thank you so much
Helpful Critical Review
Parris Afton Bonds
August 17th, 2023
Rockwall, TX
DETAILS
I bought my car and the warranty from CarMax. As it turned out, bolts were left off rear driver's side wheel and brake line. Within six months of purchase (51,000 miles), while driving on an Interstate at 70 mph, my brakes failed completely. The repair shop told me I was lucky the wheel had not come up and VERY luck to be alive. $800 later, CarMax will not honor my claim. Never again will I purchase from CarMax or their worthless warranty.
The Final Word
While this feature is handy for car shoppers, autopom! offers a wider variety of coverage options — exclusionary, stated-component, and powertrain. This variety makes it easier for people to find a warranty plan that fits in their budget and meets their coverage needs.
Both autopom! and CarMax offer 24/7 roadside assistance and rental car reimbursement. These features are fairly standard for the industry. autopom! also allows its clients to choose where they get their car repaired, which allows people to choose mechanics they trust.
Buying an extended warranty from autopom! is advantageous because it offers a greater selection of extended warranties and nice perks like choice of repair shop, rental car reimbursement, and 24/7 roadside assistance.
