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National Auto Coverage

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12 User Reviews
LAST UPDATED: April 22nd, 2022

National Auto Coverage is an auto warranty administrator dedicated to quality customer service. National Auto Coverage aims to put customers first and provide eligible vehicles with strong warranties. 

The company includes links to each of its three policies on its website, so customers can read over the potential contracts before reaching out. You can also reach out to the company for a free quote based on your vehicle and its usage. 

Keep reading to learn more about the pros and cons of finding an auto warranty policy through National Auto Coverage or read customer reviews

Top Ranked Companies

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The Good

  • Three Tiers of Coverage
  • Customer Service Vision
  • Rental Car Service

Three Tiers of Coverage

National Auto Coverage offers three tiers of coverage: Gold Policy, Silver Policy, and Bronze Policy. Customers can download a sample copy of each of these policies to learn what each tier includes. 

National Auto Coverage includes monthly payment options, towing, rental car reimbursement, money-back guarantees, and free cancellation in each of its policies. National Auto Coverage warranties can cover all makes and models of cars, so with approval, any car owner can obtain a car warranty from National Auto Coverage. 

Customer Service Vision

The company’s website acknowledges that many car warranty companies have bad reputations. This is often because it can be difficult for customers to obtain approval on their claims, as other companies nit-pick every little issue with a vehicle. 

National Auto Coverage was founded with a customer service vision and the intention of providing supportive customer service to a wide variety of vehicle owners. Customer service is available via email and phone during normal business hours. 

Rental Car Service

National Auto Coverage can cover repairs across the country, and you don’t have to worry about calling for an Uber while your car is being repaired. National Auto Coverage will fund the first full day of a rental car while your vehicle is being repaired. This allows you to get the repair done without the hassle of major changes to your daily schedule. 

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The Bad

  • Relatively Young Company

Relatively Young Company

National Auto Coverage was founded in 2019. Compared to other top competitors in the car warranty industry, this company does not have as much experience or history.

However, based on a handful of customer reviews on BestCompany.com, many customers seem to be satisfied with the coverage, awarding the company a four- or five-star rating. We will have a clearer picture of the company’s online reputation as the review count grows. 

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The Bottom Line

National Auto Coverage provides straightforward service for those looking to purchase a car warranty. The company seeks to protect customers from unexpected financial costs related to their vehicles at an affordable rate. 

National Auto Coverage provides resources for learning about each of its policies. However, you will need to contact customer service for questions about pricing and specific coverage. The company seems to have a good overall star rating on BestCompany.com, but we cannot make a final recommendation due to the limited number of reviews. 

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Star Rating

4.3

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12 Reviews

Review Breakdown

5 grade

67%

4 grade

17%

3 grade

0%

2 grade

8%

1 grade

8%

Sentiment Criteria

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Quality

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Service

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Yasnaya Skokie, IL

Being a female and at times not so sharp with auto warranties, National Auto Coverage clarified many parks explained and answered questions I had about some concerns on my vehicle. Very polite gave me call back with any questions that later came to mind. I couldn't ask for more. Efficient, knowledgeable on how to go about inquiring about others warranty programs that are not what they seem! Very pleased with any concerns I may have. Best coverage available next to a brand new warranty! Thank you!

7 months ago

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Reply from National Auto Coverage

Thank you for the great review!

Jan. 25th, 2022

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Randolph Cross San Francisco, CA

National Auto Coverage is the best. They reviewed my policy for free, helped me cancel it, and even helped me get a refund. Their policies are fantastic and super affordable. The rep that I dealt with was really nice and took his time to review the policy detail by detail with me so he could help me understand what I had been sold before. He treated me like a friend rather than just another customer.

5 months ago

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Michael Woods Costa Mesa, CA

Fantastic customer service! The rep took his time, explained everything in detail and I didn't feel like I was being rushed

7 months ago

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Reply from National Auto Coverage

Thanks for the review!

Feb. 16th, 2022

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Serinity Winn

i thank NAC and my agent Kristy for making me feel comfortable enough to give my information over the phone after being scammed over 4 times. they always answer the phone and costumer service is great. i highly recommend National Auto Coverage!

6 months ago

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Reply from National Auto Coverage

Thank you for the review!

Mar. 4th, 2022

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Erik Sen

I couldnt thank NAC any more. My vehicle was having issues for a while until I found out something was wrong. They fixed it in a matter of seconds if felt like!!!! Ill recommend this to my family

7 months ago

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Reply from National Auto Coverage

Thank you!

Jan. 31st, 2022

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Doug Mcpherson Fullerton, CA

Very friendly customer service, answered all my questions, very affordable for a real service

7 months ago

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Reply from National Auto Coverage

Thank you for the great review!

Jan. 25th, 2022

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Terrie Rudison Conley, GA

I feel that you paying for a warranted whether you call the warranty company before service or not if you have a receipt I feel that it's still should get paid for

7 months ago

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Charles Jones Leland, NC

I have talked to them on the phone and I believe I I trust them

7 months ago

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Reply from National Auto Coverage

Thank you for the great review!

Jan. 25th, 2022

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Ronnie Twentynine Palms, CA

I had a great experience with National auto coverage! They took there time to go into detail! I felt comfortable. Best decision I made! Highly recommend National Coverage!

6 months ago

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Reply from National Auto Coverage

Thank you for the review!

Mar. 4th, 2022

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Maria Corona, CA

I had a great experience. I’m glad I got the warranty because I needed it. They were helpful and very professional. Thank you!

7 months ago

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Reply from National Auto Coverage

We appreciate the kind review!

Jan. 31st, 2022

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Johnnie Batts Wilmington, NC

Please with the rates and working with a good price

7 months ago

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Reply from National Auto Coverage

Thank you for the great review!

Jan. 25th, 2022

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Mary Del Rio, TX

Their time to reimburse us takes too too long &they don't pony up the true facts.

7 months ago

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Reply from National Auto Coverage

Thank you for your feedback, however, our company policy is to directly pay any repair facility over the phone. If a repair was done and a reimbursement needed to be issued that check is usually done within 24-48 hours as long as we have all of the documentation

Jan. 25th, 2022