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Infinite Auto Protection

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59 User Reviews

5.1

Overall Score

Infinite Auto Protection specializes in offering warranties or extended service contracts for used vehicles. It is a widely recognized and accepted warranty company. It offers their service contracts for used cars. It offers a 100% payment guarantee less any deductibles that are mapped out in the contract. 

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Customer Review: Carl Churchill from Chicago, IL

"Infinite Auto Protection has been sensational. They have the most competitive vehicle insurance plans I could find in the marketplace. I am very satisfied with every aspect of the insurance so far. I look forward to what the future being signed up with them brings. Thank you for everything thus far!"

Read Infinite Auto Protection Reviews

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The Good

  • Plan Options
  • Benefits

Plan Options

Infinite Auto Protection offers three kinds of vehicle service contracts.

  • Foundation
  • Modern
  • Prime

The Foundation plan provides coverage for essentials like the engine, transmission, and more. The Modern plan covers everything the Foundation plan does and includes coverage for steering. The Prime plan offers the most coverage. It covers everything the Modern plan covers plus repairs for things like the super/turbo charger, ABS brakes, and hi-tech items.

All plans include 24-hour roadside assistance, rental car assistance, free towing, repair shop choice, and flexible payments.

Benefits

Infinite Auto Protection offers several benefits to its members. It offers discounts for full payment or a low monthly payment. The company will also match prices to save customers money, with discounts as high as 60 percent.

Infinite Auto Protection has a 24/7 claims process. Customers’ claims are processed quickly without drawing out the process of payment.

Infinite Auto Protection also has a 30-day, money-back guarantee. If a customer is unsatisfied with the service within the first 30 days of the contract, Infinite Auto Protection will refund the money.

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The Bad

  • Contracts May Vary
  • Missing Cost Information

Contracts May Vary

Infinite Auto Protection provides useful information online to help customers learn more about its service contracts and company. However, the information online is very general. Customers should read their service contract and ask questions to be sure they understand the exact terms of their agreement.

Missing Cost Information

While Infinite Auto offers a free quote, flexible payment options, and advertises a low monthly cost, specific information about the deductible amount and price range is unavailable. Customers should talk to a representative to understand the specific terms of their contract.

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The Bottom Line

Infinite Auto Protection is a great car warranty company to consider. Its plans provide good service coverage and important benefits for used car owners. Car owners should work with a representative to understand the cost and terms of the contracts they qualify for. Used car owners should consider Infinite Auto Protection when looking for a car warranty.

View Best Car Warranty Companies

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59 Reviews

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JAMES SEMPLE Laguna Beach, CA

i am a service provider my client had infinite auto protection on his vehicle .he had a mechanical issue with his suspension , infinite would not pay for quality replacement parts and instead shipped us cheap aftermarket parts and we only installed them against our better judgement . we also could not provide a warranty on our labor because we did not supply the parts . not ideal right?. them we submitted the claim for payment for the labor and that was in march 2020 !! STILL WAITING FOR PAYMENT AS OF JUNE 9TH 2020 . NOT GOOD !! . so now our valued customer is driving around with inferior parts worse than his damaged ones and we have not been compensated by Infinite Auto Protection . very poor experience for our customer and us . i actually had infinite myself and i have since cancelled my agreement with them . my name is james semple . my shop is Auto Repair Laguna Beach

1 month ago

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Jian Chen Monterey Park, CA

Here is what happened on me. When I talk with the salesman before I purchase it, he told me that if you buy prime, anything broken on your car under the contractor listed items, I can bring to any dealer, Mechanic shops and they will pay labor and parts. After few months more than 1k miles driven, My car radiator is leaking, went to the dealer and confirmed it not the pre-condition. I call the Infinite Auto Protection, they told me they only cover 105 dollar for labor/hr and Mercedes dealer is $225/ hr. for the parts (radiator) Dealer require to install OEM part. which is only $360, Per contractor it shall payoff by Infinite Auto Protection, but they don't. instead they pay off the customer service man said they can "SHIP" the part to me and I bring to dealer to install. Mercedes dealer of course will not accept this way, and non or any Mercedes Dealer will accept out-source parts. Here is what happen, total repair cost 3.5 hour x 225 plus parts 360 and change coolant water is $1,225, I need to pay $910 and Infinite Auto Protection pays $315. This is listed on the service included item in the contract. Why the sales man said I can choose to go to the dealer to fix the car? I have't mention I even paid $275 diagnose fee which is not covered. I can't believe that. I spend $1,575 for only 10k mile of protection plan and they don't even cover the majority of cost. The even worse thing is I decided cancel the service, they agree it and want me upload the current mileage photo, I uploaded on OCT 09th 2020. they said will refund me in few weeks, until now. It's been 7 more months passed, I still didn't get refund, not even a update message. I called many times to customer service, they always said they are processing now, A refund processing for 7 months? I'm asking any supervisor I can call or email? they said no, No email no phone and no name. Nothing I can do. Before purchase this service, please think carefully, listed the contract number here (55415313) if Infinite Auto Protection see this message here, the will admit I'm the real client of them.

2 months ago

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Dr. J Woodbridge, VA

Horrible customer service from Cameron and Ray. When I took out the plan they were extremely helpful and called back every time. I had to cancel the coverage and they would not answer phone calls or emails and then would hang up the phone when they knew it was me. I even asked for a supervisor name and they would not provide one and finally said his name was Matt and that he usually comes in at 11 am but he is still not there at 11:45 am. You get what you pay for. Thought this was a good company because I was referred by a family member but they have horrible customer service now, what do they do when you have a claim. Beware. Dr. J

3 months ago

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Aletha Bloomfield, NJ

I had an issue with the previous vehicle insurance repair company I was signed up with. I started seeking out other alternatives when the previous company started to mislead and inconvenience me. Luckily, I was able to locate Infinite Auto Protection through their website and speak to a representative that same day. I explained my issues with the previous insurance repair company I was using and the representative over the phone provided pertinent information about how their policies work. He mentioned unlimited support, affordable pricing, and reliable repair. Two months later, I have needed to use my insurance for repairs twice and I had zero problems. I was able to take my vehicle to the dealership of my choice at my own convenience. This helped tremendously! I am so happy I discovered this vehicle repair insurance service when I did. Thank you again!

2 years ago

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Reply from Infinite Auto Protection

We try to provide Vehicle Service Contracts everyone can afford.

Jul. 20th, 2020

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Angela Koons San Diego, CA

Great service and a great warranty! Very happy with their warranty after paying for MULTIPLE claims on my vehicle! They were super helpful throughout the whole process! 5 STAR COMPANY!!!

7 months ago

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Reply from Infinite Auto Protection

Awesome Angela. So happy we could make your day.

Mar. 23rd, 2021

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Christine Onealsa Phoenix, AZ

I have had this plan for over 3 years now and I just put in my first claim and I was very impressed by how quickly they handled the claim. they approved the claim within just a few hours and got the shop paid the same day. Definitely recommend.

9 months ago

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Reply from Infinite Auto Protection

Thank you Christine. We appreciate your business

Mar. 23rd, 2021

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Marcie Hunt Dublin, OH

I was having trouble with my truck not starting and when I took it to the dealership I gave them my policy and they dealt with the dealership directly I paid a $100 deductible and was out of there the same day very easy process and very happy.

9 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Krista DS Pedersen Portland, OR

I get a warranty on all my cars. It is obviously very important to have for that piece of mind and knowing that if anything goes wrong you are covered. I have 3 cars signed up with Infinite and never had any problems as of yet.

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Robin Anderson Columbia, SC

I have had Infinite in the past and I keep coming back because they always cover claim and always there for me with any questions and always very professional on the phone and I will keep coming back because of that. I highly recommended them ..

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Wendy Moody Miami, FL

I just signed up with infinite for their prime top tier coverage plan for my porsche 911 S and I must say the pricing out there is pretty competitive but the sales rep was very professional and not pushy lie the other as well as great customer service

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Kayla Babb Columbia, SC

I called infinite for a quote on my Mercedes E550 and right off the bat I can tell he was very knowledgeable about Mercedes, naming the things that have previously gone wrong with my car and even helping with pricing getting me a really good deal.

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Melissa Gayton Trumbull, CT

I was looking for vehicle service contract for a couple of months and I keep coming back to Infinite because of reviews, customer service and my agent Dan who isn't pushy like all the other ones out there. He took his time explaining everything in detail.

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Brandy Scott Seattle, WA

I just bought a used 2011 Toyota Camry from the dealership and they wanted to charge me over $3000 for an extended warranty and after speaking with infinite they got me really good deal for 5 years of coverage. So far I have no issues.

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Britney simmerman Dallas, TX

I had to cancel my warranty with Infinite Auto because i got into a major accident and we had to get rid of it so infinite gave me a prorated refund on whatever we didn't use but I will definitely be coming back once we get another car.

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Connie Glenn Asheville, NC

Infinite Auto had everything I was looking for in regards to my budget and the coverage. They were able to work with me with the pricing and put me on a payment plan when all the other companies wouldn't so I am very happy. thank you!

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Shannon Gibson Asheville, NC

I still have a warranty on my 2018 BMW 750I but it is running out soon. So I wanted to continue getting protected once it finished so I bought an extended warranty from Infinite and they gave me a really good discount for still being under warranty.

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Connie Price Saint Paul, MN

Me and my wife have inquired with Infinite and we got a really good deal on our Chevrolet silverado 1500. They even beat out the dealership by almost $600 with a lower deductible and added car rental. . So far so good thank you Infinite Auto.

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Beth Ann Hooper Jacksonville, FL

This was my first time getting a warranty on my car and was pretty happy by what the warranty covers and they really went through all my options with me getting me a great deal. I looked at several companies before making my choice. A lot of companies do not have good BBB ratings so I went with Infinite.

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Belinda Thompson Philippi, WV

I have renewed my policy that I bought back in 2016 and I put in 4 claims with them in that time and they covered me everytime. I highly recommend Infinite they really know what they are doing. Looking forward to the next 4 years.

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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tamee Ng Montgomery, AL

My husband and I have been shopping for the past couple of days and stumbled upon Infinite and they really blew us away with their knowledge coverage and pricing. They beat out all of their competitors and even gave me a lower deductible.

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Ashley Litteral Seattle, WA

The coverage was almost identical to all the other companies but they provided me with a better deal. Be careful of the companies who keep dropping the price and have pushy sales tactics. I was with one of those companies before and they never paid for any repairs even though i had service records.

11 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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ANGELA MARIE KIRBY Providence, UT

It's rare to find genuinely good people who will go above and beyond to resolve your issues, I had a hard time signing the document online after signing up for the program and they took the time to go through the contract and send it back.

11 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Casey Wilson Miami, FL

I have dealt with alot of customer service agents in my life with being on hold for long periods at a time and not resolving my issues the way I see fit but infinite made sure I was happy and all good to go before I hung up. Great job.

11 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Wynne Joshua ,

The original warranty for my Jeep expired pretty recently so I started to look around. Consumer Affairs, Consumers Advocates and TrustPilot all had high reviews so I went with Infinite Auto Protection for my car protection. So far I have they have been easy to work with.

11 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Alyssa Puckett Seattle, WA

so I had bought two contracts from infinite auto back in 2016 for my audi A6 and my BMW M3 and I must say they really know what they are doing in regards to claims and customer service and I will be purchasing another contract with them once my current one expires.

11 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Alicia Murphy Scranton, PA

Dan was awesome and very helpful throughout the entire process while I bought my warranty. He always answered all my questions and laid out all my options for my audi A3 and was very professional throughout the entire process . Thank you once again Dan.

11 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Kambrie Keller Edmond, OK

I was shopping around for 5 day and called close to 10 companies and after a lot of negotiating I chose infinite because of the all around great customer service and reviews. Hopefully I don't need to use if but If I do im confident I will be covered

11 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Kelly Freed Scranton, PA

Ray was very professional when handling my claim he took the time and care in explaining everything that was wrong with my car (which was a lot) and even got the claim approved while I was still in the shop. Highly recommend to anyone looking for coverage for their car.

11 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Sasha Kunjbeharry ,

I spoke with Ray who was really awesome, he was very professional throughout the entire claims process, he went through the whole claim process with me and even got me a rental car for 6 days. great company all around, I definetly recommend. Thank you again!

11 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Tonya Martin Seattle, WA

Before I purchased my warranty, I was researching warranty companies and called Liberty Bell, Endurance, and Infinite Auto Protection. Everyone at Infinite was always so nice and answered all my questions. And the other companies they seemed to try so hard to sell me. They were overly aggressive so I picked Infinite.

11 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Elizabeth Spradlin Rangpur City, 55

I purchased a warranty for my Toyota Avalon after the original one ended. I have had the warranty for 2 years and just filed my first claim which was paid for pretty promptly. The dealership seemed happy with how Infinite handled everything. I highly recommend these guys.

11 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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David Ellison New York, NY

Infinite Auto Protection is hands down the most tolerable insurance car repair company available. I’ve done my fair share of insurance shopping, and it hasn’t been nearly as productive or fulfilling as I would of liked. However, signing up for insurance with Infinite Auto Protection has been the opposite experience. They have remained professional and reliable when I’ve needed my car repaired, no matter what the repair has been. They can be depended on, which is what’s the most important. Thank you again and please keep up the amazing work.

2 years ago

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Reply from Infinite Auto Protection

Thank you for your review. Happy you found the Vehicle Service Contract you were looking for.

Jun. 14th, 2019

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Tanya Provo, UT

All I care about at this point is execution. I drive, and drive, and drive...... and drive some more. So protecting my vehicle is an absolute must. I finally got fed up with my previous vehicle protection company and switched over to Infinite Auto Protection. So far, the customer service and quality of protection is much better. It finally feels like I’m paying for something that I’m benefitting from. I won’t turn back now.

2 years ago

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Reply from Infinite Auto Protection

Thank you for taking the time to leave a review.

Jun. 14th, 2019

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Nora Crofton Allen, TX

Impeccable customer service! Their guarantee in receiving vehicle service anywhere almost seems too good to be true, but I can attest that it isn’t! I’ve needed to rely on my Infinite Auto Protection Insurance plan twice this month because of vehicular troubles, and I’ve been able to without delay. It really takes a lot of the frustration out of car maintenance. I can’t recommend this to you enough if you’re consistently driving because of your work commitments. Having a reliable vehicle is everything!

2 years ago

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Reply from Infinite Auto Protection

Thanks Nora, we will pass along the kind words.

Jun. 14th, 2019

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Marylou Westerberg Los Angeles, CA

Amazing service and attentiveness to me as a customer over the years. This company has made my life 10x easier with this vehicle insurance. I’ve been able to turn unfortunate situations around and make the most of them. Luckily, Infinite Auto Protection has followed through on their claims they made to me from day 1. The service remains a cut above the rest. I hope I can continue to be a customer of theirs for many more years to come!

2 years ago

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Reply from Infinite Auto Protection

Happy to have you as a Vehicle Service Contract client.

Jun. 14th, 2019

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Sarah Los Angeles, CA

What an amazing insurance provider! Their customer service is also incredible. I have called them regarding a few questions and they answered me promptly. As for the insurance part, I haven’t ran into any issues when I’ve needed my vehicle serviced for immediate repair. It is convenient and honestly pays for itself. One of my most lucrative purchases!

2 years ago

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Reply from Infinite Auto Protection

Thanks Sarah we appreciate your business. Happy we found a VSC that met your needs

Jun. 28th, 2019

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Saleen Evankovich New York, NY

When I bought this warranty on my BMW 428I with 69K miles It was the best thing I ever did because they saved me over $1500 in repairs so far. I believe everyone should have a warranty on their car it is not worth the risk!!

9 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Preetika Dass Oakland, CA

These guys are the best, i am a disabled vet and they gave me a really good discount for serving my country their supervisor even came on the line to thank me and got me an amazing deal on my car. Thank you for your help.

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Lisa Hampton Indianapolis, IN

I have probably spoken to over 8 companies for a warranty on my Ram 1500 and all of were very pushy trying to get me to sign up on the spot but and infinite was on of the only ones to let me review it over ...

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Cary Merrell Nashville, TN

I was going to sell my car but I thought It doesn't hurt to look around for a warranty and maybe keep the car. I bought the top tier coverage plan which pretty much covers everything so for now I am a happy customer .

10 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Ashley Wilson Miami, FL

I am 78 years old and I had a very hard time signing the document online. Bibi was very helpful and patient with me in completing and signing the document. Great customer service! will definitely recommend

11 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Melissa Sweem Scranton, PA

Infinite is no joke I went into the shop on monday they sent an inspector on tuesday and got it approved early morning and I had my car back on wednesday. Very smooth and easy process thank you again.

11 months ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Amber Hardisty Ashburn, VA

They have a very simple claims process and everyone is easy to talk to. Just called before I took my car in and they handled it with the dealer directly. They also gave a rental car for the duration of the repair. Very happy customer. Highly recommend.

1 year ago

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Reply from Infinite Auto Protection

Thank you for taking the time to talk about your experiences. Let us know if you need anything more.

Mar. 23rd, 2021

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Margaret Fraum Seattle, WA

Been going through these insurance companies for years now, but I finally feel secure with the one I’m with. Infinite Auto Protection has been very consistent with providing me reliable vehicle support. Whatever they promise in your policy, it’s what you get!

2 years ago

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Reply from Infinite Auto Protection

Thanks for choosing us for your Vehicle Service Contract needs.

Jun. 14th, 2019

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Carl Churchill Chicago, IL

Infinite Auto Protection has been sensational. They have the most competitive vehicle insurance plans I could find in the marketplace. I am very satisfied with every aspect of the insurance so far. I look forward to what the future being signed up with them brings. Thank you for everything thus far!

2 years ago

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Reply from Infinite Auto Protection

Wow. Kind words. We will pass them on. Thanks for the review.

Jun. 14th, 2019

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Julia Key Colony Beach, FL

To my surprise, my vehicle protection insurance covered all my repairs, no matter how frequently I’ve needed them. No hidden costs or fees. So far, Infinite Auto Protection is looking like the best vehicle repair insurance I’ve ever had. I’ll update my review if anything changes. So far, I’m impressed!

2 years ago

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Reply from Infinite Auto Protection

Thanks Julia. Happy we could find the coverage you were looking for

Jun. 14th, 2019

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Jenny Sher Los Angeles, CA

Infinite Auto Protection is amazing!! Can’t recommend this company enough for vehicle service insurance. Not only is their insurance service reliable, but I can guarantee if you call into the customer service department with any problem whatsoever, they will address it professionally. Top notch service in every possible avenue!

2 years ago

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Reply from Infinite Auto Protection

Thanks for your review Jenny

Jun. 14th, 2019

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Bella Los Angeles, CA

Infinite Auto Protection is exactly what you'd expect from an insurance provider. They are responsive, transparent, and fair. I am a happy customer that has gotten plenty of use out of this insurance and at my own convenience. Truly a remarkable experience in the last 3 years.

2 years ago

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Reply from Infinite Auto Protection

Happy we could find a Vehicle Service Contract that fit your needs

Jun. 15th, 2019

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Benita Phoenix, AZ

I really needed an insurance like this for how often I run into vehicle issues. This insurance provider has taken that trepidation away and has given me reassurances. I am now confident to drive full time for work since I am covered.

2 years ago

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Reply from Infinite Auto Protection

Thanks for the review

Jun. 15th, 2019

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Nanie

Reliable company, I must admit! I didn’t expect this to be reliable or effective, but I have definitely gotten my money’s worth over the past year. The insurance provided has come in handy in multiple instances., where my vehicle has failed me. Thank you again for proving to be a worthy investment!

2 years ago

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Reply from Infinite Auto Protection

Thank you Nanie we appreciate your business.

Jul. 20th, 2020

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