CarShield offers a variety of to fit owners' budgets and their protection needs. Each offers a unique level of , giving options depending on their needs. CarShield offers for cars with up to 250,000 miles on them. This gives those who have cars with the opportunity to purchase a .
CarShield's extended warranty plans are for new and pre-owned vehicles.
CarShield offers other features to its clients upon request. All CarShield auto repairs have a very low or nonexistent deductible. When you need a covered repair, it will be fixed 100 percent free, or the will be responsible for a minimal deductible for repairs.
Other features are as follows:
These additional features add value to CarShield's warranties by enhancing client service. Roadside assistance offers peace of mind because car owners can receive help wherever they are on the road. Vehicle service contracts that include rental car coverage offer additional peace of mind because clients know they'll have reliable transportation and financial stability through receiving compensation for a rental car with their extended car warranty benefits.
Allowing clients to choose their repair shop for necessary car repairs, as long as the mechanic is ASE-certified, gives clients flexibility and greater confidence that their car is repaired well. It also allows clients to find more cost-effective repair options than those available at the dealership.
Overall, the verified reviews that have been left here at Best Company have called at CarShield, "excellent," "quick and painless experience," and "loyal to their ." CarShield strives to provide by also offering an option to receive a for your as well as an online form for comments, suggestions, and questions. The company's website is easy to navigate and includes online options to file a claim, check the status of your claim if you already filed a claim, or opt out of mailings or promotions. Overall, the who have left their reviews on Best Company have had positive experiences with CarShield's .
In spite of offering a variety of warranty plans, CarShield is less transparent with its prices than other extended car warranty companies.
The website does not disclose the prices, contract lengths, deductibles, or other fees. To learn the cost of a car warranty through CarShield, potential clients need to request a free quote through the website. To receive a free quote, car owners must input their car's make, model, and mileage.
While it can be frustrating for potential clients not to be able to see general information about warranty cost, it is not uncommon for car warranty companies to not put an exact price on their website because the warranty cost varies based on the warranty selected, age of the car, make, model, and odometer reading (mileage).
By working with a CarShield representative, potential clients can learn more specific information about their service contract options and payment plans.
CarShield does not disclose options for the length of its extended car warranties on its website because warranty length is dependent upon auto manufacturer, model, and mileage. In order to obtain warranty length information, potential customers must request a quote on the website and talk to customer service.
Carshield approved our repair at our local Acura dealer without hesitation or delay. I’ve been a Carshield customer less than a year, and am relieved that they followed their word when I needed my first repair.
Awesome experience. The service was helpful and polite.
They are a very professional & helpful organization. The only reason we cancelled our policy was due to loosing our job.
I have not been with Car Sheild long but they were nice when I called and explained why I could make a payment till April.
Excellent customer service,, fast and aware of my situation understood the urgent need to assist and handle my account in a very timely manner, and I was off to work,, thanks a million
Excellent customer service. Easy to get vehicle warranty with them but had to cancel due to my total loss of my vehicle.
So far everything is great. Haven't had the need to use any services yet other than to adjust the payment method and that went flawlessly
Kind, courteous, and personable. Very helpful and knowledgeable
K C Curry
I have no complaints about the service that I receive from Car shield. Every representative whom I've spoken with have been very professional and helpful. I have used their roadside service and called in to just ask questions and have always been treated with respect. Also they have alwaysresolved the problem. I love this service. I like that I have an app that connects me directly to a representative. I recommend this service to anyone who does not have a factory warranty in place.
Awesome customer service highly recommend
Car Sheild did not waste any time getting me the help I needed when I was in distress and my car would not start. Car Sheild gave me all the information I needed to get the ball rolling. In an instant, I was transferred to road side assistant. Car Sheild made my experience a pleasant one. Thanks Car Sheild!!!
When calling customer service, they are very helpful in assuring you have the best answers to your questions
They took the time out to explain all of my option to go over all of my contract with them.
Excellent service! I locked my keys in the the car, while on a very important job. Carshield responded quickly with Roadside Assistance and lockout service, with No Fees! Spectacular!
With only two months into my contract, my 2008 Acura Rl needed two engine mounts. This turned out to be a very costly undertaking. Carshield came to my rescue. I was very relieved when they approved to replace the mounts. The repair was completed with little delay. I am extremely satistied.
Due to the fact we had to take a bus for the day because you required me to pay for the car rental we were without transportation the deposit was $200 and couldn't afford it. This company is wonderful as far as fast repair work goes not so much for car rental. You ok the repairs and the rental should be included when our car has to be in the shop overnight. Thank you for fixing our car we are in our 70s and can't walk.
They are fast and efficient service. What they advertise they do. Always there when needed without fail.
John Mc Murray
I have nothing to say at the present time. I just received the policy a day ago. I hope CarShield is as good as, the selling pitch, was told to me.
I really like what CarShield is offering , especially the deductible is $100.00. If anything goes wrong I can take my truck to my own mechanic and if he can't fix it, I can take it to a dealer to have it repaired. And I will have a rental truck until my truck is fixed.
Only a customer for a short time but, my experience with all representatives has been very impressive and helpful.
They were extremely helpful after my accident. They helped me get my old car off my policy and adding my new car by transferring the vehicle instead of starting a new policy. I thank CarShield and would recommend them to everyone.
Arthur J. Williams, Jr.
I have not experienced any company that was more courteous and responsive than CarShield. CarShield is easy to contact; no long periods of waiting, or call backs. The representatives are knowledgeable and clear about their products, and explains very clearly. I am pleased that I am affiliated with the company with a contract with my Silverado truck.
Great customer service! A good product! I’m glad I have it!
These people are so efficient and friendly they made a bad situation so much better!!
Best company we have dealt with over the years would recommend to anyone not so for all companies thank you Thelma
Was unsure about my purchase but have changed my mind.... Can't wait to see contract so I can understand better... Think it's gonna be a great deal.... Ty for your help with this Latoya?
Just called and was satisfied by a rep with receiving any services yet. She put my anxiety to rest.
The young lady I spoke with was very interested and she was also informative.
The custpmer service was very helpful in helping me to better uderstand my coverage
The wait on the phone to speak with a representative is not long. The reps were patient and pleasant to work with. The reps explained the service I was getting and did not rush me.I was told of different discounts and how the policy payments would be. I am resting assured knowing CarShield will be protecting my car no matter the mileage and I have road side service with them.
Excellent Customer Service I’m glad I did BUISNESS with this company
They are a very honest company, and they keep their promise, this is the best motor train policy that you senior citizens will ever get, it is fast, and very reliable sign up for the gold plan you'll never believe such a great deal that they will give you. Carshield is honest and dedicated to serving they're customers. I am very happy and feel very safe now, I am very content with this company, and I know all who sign up will be happy as well, carshield guarantees it. sjjay149
Was great I was helped in a timely manner and was treated with respect and dignity
Convenience, easy to use no hassels friendly
great customer service and great people...!!
I contracted with this company about two months ago. Ito see the contract but it refused to provide the contract after I contracted with them. To this date, I have never seen the contract, only a welcome letter that provides no details on what is covered. Two days I experienced a break down. Although an hour later the car started, it worried me so I took it to my mechanic who tried to initiate a claim. They kept my mechanic on hold for over an hour and they gave me the run-around. My mechanic is a small business, and has no administrative help - he doesn't have the time for this stuff, and neither do I. I told my mechanic that I had cancelled the warranty with Car Shield and to fix the car at my expense. I do not recommend this company.
They work hard to find the best price for your automobile. The reps are very informative, patient and and answer all questions with accuracy.
This is a great company..the representative helped me when im at my worst..very empathetic..kind and humble...the greatest customer service an I will refer friends and family to Carshield...
The representative was helpful, and responsive to my questions on the repairs presented by our mechanic.
I bought a car shield extended warrantee. Big mistake. They do NOT fix your car. They use any excuse to not cover ANYTHING. No repair, no rental car, no nothing. They paid NOTHING. This company is the biggest scam I ever encountered. Hundreds of dollars paid to them and nothing coming back, I wish I'd had researched them before I bought a policy from them .90% of the reviews I had read are 1 star ratings . There advertising is packed with lies. and I'd bet the good ratings are made up by employees of the company . ANY company with so many bad ratings and still be in business is a mystery to me. Why doesn't the BBB work to close this rip off Co. down. The100's of bad comments should close there doors. How can this crooked company still be operating.
The customer service representatives are WAY nice!!! This is one of the best choices I've made!!
Car shield took great care of me and my concerns when I called them on the phone yesterday. They were polite and courteous and knowledgeable. I feel safe having car shield to take care of maintenance on my Dodge Dakota. Have a great day. Sincerely, John Shapley.
A great experience easy to understand when you call customer support people are great
Great service....!! Had no claims yet but had questions and they are very helpful and courteous .
They were very friendly very helpful willing to work with me to find the best level for my needs. They gave me reassurance and I feel I could offer this to a friend of mine didn't know that they too would find good service friendly people and a quality company
The person I spoke with was very professional and personal
I just joined CarShield so don't have any experience with them yet. However the cost per month is very reasonable.
Doesn’t even deserve one star. Our transmission went out. The car has been in the shop for 8 days. 8 days. A family of six has had no vehicle with two babies 3 and under. Nobody knows their head from their butt here. And everyone gives different information. Everyday they are “reviewing” and “ will call us back”. We have not received one phone call from them. Our claim is still not approved. Nobody cares when you call. Nobody has any sense of urgency when we have called. It’s a long never ending battle. If your job or life depends on your vehicle find another company for your vehicle. Save yourself the hassle.
CarSheild is simply smart coverage. For a fair premium, they covered a whole range of possible car breakdowns on our vehicles. I feel that their policies are effective in coverage, great pricing, and easy to work with on repair reimbursement. Meaning they work directly with the repair shops alleviating you to not worry about. Great service and value all around.
Car Shield / American Auto Shield: Everything was perfect until I actually filed a claim. I signed up and they debited my account for the monthly payments without any issues at all, LOL. As soon as I actually needed them to perform their part of the agreement they informed me that they do not cover the particular things my vehicle needed, which is really weird because the sales rep that signed me up told me that the coverage was basically like the original manufacturer's warranty except for things like brake pads, fluids or regular maintenance type services. I also find it interested that you can only cancel your contract and get a refund within 30 days of signing up with Car Shield but you can't file a claim within the first 30 days so basically you are out some money before you will figure out that they are a complete scam. The lady I spoke with was extremely rude and short with me, she kept interrupting me and talking over me, it was obvious to me very quickly that they had no intention of helping me whatsoever and were fine with cancelling my contract because they had already received several hundred dollars from me without having to provide any service or pay for any claims. This company has no integrity or honor and simply wants to scam you out of as much money as they can before you figure out that they are the only ones that will benefit from the relationship. DO NOT DO BUSINESS WITH THIS COMPANY.