Ally Auto

Name: Ally Auto
Rating: 1.3

Is This Your Business?

1.3

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368 User Reviews

2.6

Overall Score

Compare

1.3

star star_half star_border star_border star_border

368 User Reviews

2.6

Overall Score

Compare

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kiri lopez Lawton, OK

It is very hard to get any type of refunds for payment issues, online portal never works. Agents are not truthful or knowledgeable.

3 years ago

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Tim Johnson Eureka, IL

Loan's are ok , they could have better rates for higher credit score customers

3 years ago

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Siya Rostami Austin, TX

Seriously a joke. Breakdown frequently. customer service takes forever, sometime more than 3 hours and when they are online, they are not competent.

3 years ago

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Need lien release Venice, FL

Paid my car off and can not get my lien release. Will never use them again. I need my lien release I’ve sold my car. They do not care.

5 years ago

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Edward Peltz Lawrence, KS

I have been it is very making payments for my auto even though went through bankruptcy, it is very difficult to get cooperation of this organization!

6 years ago

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Dominic Richard Glass Rancho Cucamonga, CA

nice people few times I needed to talk or request information

6 years ago

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Nerissa 'Nerz' Maniago Bear, DE

They have provided great customer services.

6 years ago

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Michael donahue Emmaus, PA

was in a auto acccident not working trying to recover they would not work with me till i got back to work

3 years ago

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Katie Lewisville, TX

Terrible rates, bad customer service, late fees even with on time payments, etc. Find an alternate for your auto loan!

5 years ago

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Robert Parrillo

Very easy to use and work with. No surprises

6 years ago

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Heidi Bowlby Atlanta, GA

I've tried to get a payoff letter for 2 weeks to get refinanced elsewhere and they won't supply one

1 year ago

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Steven Mendoza Falls Church, VA

They have the worst customer service and will put you on hold and hang up on you

2 years ago

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Jeff Mandly Mesa, AZ

Worst company ever. Customer service is a joke. Don't use this company unless you like pain.

4 years ago

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Tim C Salt Lake City, UT

Pretty efficient lender. The know auto lending well

2 years ago

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Sandrine Fritz North Hollywood, CA

the people on the phone are incompetent I do not recommend this company

1 year ago

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NMB Atlanta, GA

BAD customer service and business practice

2 years ago

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Stephen Elkins Los Angeles, CA

Terrible customer service and really really hard to work with.

3 years ago

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Julie Martinez Mesa, AZ

If and when they call, it is next to impossible to understand their off-shore representatives.

6 years ago