Ally Auto Logo
star star_border star_border star_border star_border

3.5

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

Heidi Bowlby Atlanta, GA

I've tried to get a payoff letter for 2 weeks to get refinanced elsewhere and they won't supply one

11 months ago

star star_border star_border star_border star_border

Michael donahue Emmaus, PA

was in a auto acccident not working trying to recover they would not work with me till i got back to work

2 years ago

star star_border star_border star_border star_border

Katie Lewisville, TX

Terrible rates, bad customer service, late fees even with on time payments, etc. Find an alternate for your auto loan!

5 years ago

star star star star star_border

Robert Parrillo

Very easy to use and work with. No surprises

5 years ago

star star_border star_border star_border star_border

Sandrine Fritz North Hollywood, CA

the people on the phone are incompetent I do not recommend this company

9 months ago

star star_border star_border star_border star_border

Steven Mendoza Falls Church, VA

They have the worst customer service and will put you on hold and hang up on you

2 years ago

star star_border star_border star_border star_border

Jeff Mandly Mesa, AZ

Worst company ever. Customer service is a joke. Don't use this company unless you like pain.

4 years ago

check_circle

Review Source

star star star star star_border

Tim C Salt Lake City, UT

Pretty efficient lender. The know auto lending well

2 years ago

star star star_border star_border star_border

NMB Atlanta, GA

BAD customer service and business practice

1 year ago

star star_border star_border star_border star_border

Stephen Elkins Los Angeles, CA

Terrible customer service and really really hard to work with.

2 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Julie Martinez Mesa, AZ

If and when they call, it is next to impossible to understand their off-shore representatives.

5 years ago