Ally Auto

Name: Ally Auto
Rating: 1.4

Is This Your Business?

1.4

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372 User Reviews

2.6

Overall Score

Compare

1.4

star star_half star_border star_border star_border

372 User Reviews

2.6

Overall Score

Compare

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Lexus Commander Houston, TX

No NOTICE in the mail. Repo my car with no notice. My car note is on time due for September and my car is gone...THIS COMPANY IS HORRIBLE

3 years ago

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Kenneth L Hendon Miami, FL

THE ABSOLUTE WORST COMPANY I HAVE EVER DELT WITH. DO NOT ACCEPT THIS COMPANY FOR ANY FINACING I PROMISE YOU WILL REGRET IT!!!!

3 years ago

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Gerald Fischer West Bloomfield, MI

Extreme slow customer response. Completely ruined my new vehicle purchase because of complete disregard for title delivery. Never again Ally.

4 years ago

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ryan alexander Westfield, NY

stay away from ally and never lease they profit more than 9k on my lease totalled I out cash down on as well as a trade. greedy trashy company

4 years ago Edited October 19, 2022

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kiri lopez Lawton, OK

It is very hard to get any type of refunds for payment issues, online portal never works. Agents are not truthful or knowledgeable.

4 years ago

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Tim Johnson Eureka, IL

Loan's are ok , they could have better rates for higher credit score customers

4 years ago

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Siya Rostami Austin, TX

Seriously a joke. Breakdown frequently. customer service takes forever, sometime more than 3 hours and when they are online, they are not competent.

5 years ago

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Need lien release Venice, FL

Paid my car off and can not get my lien release. Will never use them again. I need my lien release I’ve sold my car. They do not care.

7 years ago

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Edward Peltz Lawrence, KS

I have been it is very making payments for my auto even though went through bankruptcy, it is very difficult to get cooperation of this organization!

7 years ago

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Dominic Richard Glass Rancho Cucamonga, CA

nice people few times I needed to talk or request information

7 years ago

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Nerissa 'Nerz' Maniago Bear, DE

They have provided great customer services.

7 years ago

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Michael donahue Emmaus, PA

was in a auto acccident not working trying to recover they would not work with me till i got back to work

4 years ago

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Katie Lewisville, TX

Terrible rates, bad customer service, late fees even with on time payments, etc. Find an alternate for your auto loan!

7 years ago

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Robert Parrillo

Very easy to use and work with. No surprises

7 years ago

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Heidi Bowlby Atlanta, GA

I've tried to get a payoff letter for 2 weeks to get refinanced elsewhere and they won't supply one

2 years ago

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Steven Mendoza Falls Church, VA

They have the worst customer service and will put you on hold and hang up on you

4 years ago

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Jeff Mandly Mesa, AZ

Worst company ever. Customer service is a joke. Don't use this company unless you like pain.

6 years ago

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Tim C Salt Lake City, UT

Pretty efficient lender. The know auto lending well

4 years ago

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Sandrine Fritz North Hollywood, CA

the people on the phone are incompetent I do not recommend this company

2 years ago

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NMB Atlanta, GA

BAD customer service and business practice

3 years ago

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Stephen Elkins Los Angeles, CA

Terrible customer service and really really hard to work with.

4 years ago

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Julie Martinez Mesa, AZ

If and when they call, it is next to impossible to understand their off-shore representatives.

7 years ago