Name: Sixt Rent A Car
Rating: 1.4

star star_border star_border star_border star_border

Douglas Kennedy Cheshire, CT

One of the worst experiences I’ve had trying to rent a car. After waiting 30 minutes in line (there were 4 people ahead of me), they didn’t have the car I had reserved. Or a similar car. They weren’t even sure what car they did have. I cancelled, went to Hertz and rented what I wanted quickly.

6 years ago

star star_border star_border star_border star_border

Ronn Kilby El Cajon, CA

Oh my God please stay away from these people. Never ever have I experienced such shady business practices. I'd go into detail but it would just make my blood boil to recount the nightmare. In brief: Vehicle safety issues. Rudeness. Total disregard for helping customer in emergency.

6 years ago

star star_border star_border star_border star_border

Ednah KING

Last week I rented a car for 2 days from Sixt. The manager at Indy airport is refusing to return $100 off of My deposit in bogus fees. It took Me one week for Him to accept My call. They downgraded My rental and now stealing. They need to be stopped.

8 years ago

star star star star star

Roman Christiansen Pleasant Grove, UT

When I was in need of a rental car I used Sixt Rent a Car and it was an amazing experience! The car I used was very nice!

5 years ago

star star star star_border star_border

LAURI J CLARK Lindon, UT

We have used Sixt a couple of times when we have traveled to Orlando. The vehicles have been great. I have not enjoyed the challenges to get to the rental site and the facility seems very small. The cars are great!

7 years ago

star star_border star_border star_border star_border

Charles Kollar

$137 insurance was added to the bill with fees the rental went from $295 to almost $600. I flat out denied extra insurance coverage they added it. I will never use SIXT again and will discourage anyone else from doing so.

1 year ago

star star_border star_border star_border star_border

Michael L Livingston, NJ

They have a full selection of BMW's and that is nice. But my plans changed and they charged $100 cancellation fee even though I cancelled 30 days in advance. Not cool, and would probably not go with them again.

2 years ago

star star_border star_border star_border star_border

Chuckles Manure Frederick, MD

I will never rent from Sixt again. The company has outrageous hidden fees and is totally unresponsive to customer concerns. I have rented cars for many years -- never again with Sixt.

2 years ago

star star_border star_border star_border star_border

Pat Atlanta, GA

I had to pay 318 euros for a small broken plastic part that was inside the spare tire compartment , sixt Portugal, shame on them , you are rip offs , should be put out of business

2 years ago

star star_border star_border star_border star_border

Woody Donnelly Chicago, IL

Paid for bmw sedan, gave a gmc Yukon xl and charged me more for it. It cost me more to rent and more to fuel, won't even call to try and make it right. Customer service is no existent, never use again.

2 years ago

star star_border star_border star_border star_border

Maria Alma, CO

Zeroooooo I would give it zero stars if possible. It’s the worst car rental place when it come to policies. Cancellations. Refunds. And anything related. It’s the worst company made. Why are they still in business.

2 years ago

star star star star star

Julie Layton, UT

Prompt and friendly customer service. Great car. Would definitely rent here again.

3 years ago

star star_border star_border star_border star_border

namrita nelson Chicago, IL

It sucks. No car / no service / no phone number, yet they have the audacity to bill! We tried to rent a car at the Charlotte Airport. They cancelled the car while we were en route.

3 years ago

star star_border star_border star_border star_border

Lan Xu Edison, NJ

Keep away from the company. They have no mercy. Our familyget sick with covid and has to cancel the reservation. They charge us $100 penalty even we explained It's an unforeseen situation

3 years ago

star star_border star_border star_border star_border

Krystal J Storm Melbourne, VIC

They refused to give me a rental car because I'm not fully vaccinated even though it says NOTHING about this in their policy. I also didn't receive a refund and the customer "service" was disgusting. Sixt are criminals!!!

3 years ago

star star_border star_border star_border star_border

Sam Waterston Chicago, IL

Rented a car in Boston at Logan. Accidentally left my wallet on the passenger seat. Remembered about 10 minutes later, but an employee had already stolen it. Wouldn’t rent from this company again if my life depended on it.

4 years ago

star star_border star_border star_border star_border

Ruud Vullers

Horrible experience. Car was poorly serviced and I had the fix the issues at my own expense. Now I am unable to get a refund. The alarm number listed in the contract is totally useless.

4 years ago

star star_border star_border star_border star_border

Nachiket Shankar Boston, MA

Worst experience ever. Left my airpods in the rental car came back 30 minutes later and they said they don't have it. Dishonest rental car agency. Wouldn't recommend it to anyone.

4 years ago

star star_border star_border star_border star_border

Dores Thornhill, ON

Worse car rental i ever experience! From the customer service in Lisbon to the return at Porto. Don’t rent from them you will also get surprise charges on your credit card

5 years ago

star star star star star

gayana innocent Deerfield Beach, FL

Love Love Love Sixt. I rented a car for senior prom pictures and it was very nice.

5 years ago

star star_border star_border star_border star_border

harish

Not sure why they are inbussoness almost imposspible to contact. Someone need to review there cancellation policy. Why it cost more than actual rental charge? still it is ok...

6 years ago

star star_border star_border star_border star_border

Kenneth Fort Myers, FL

I wish I could give less then one star. Beware of there tactics. Do not rent from these people. If you do you better check the car from top to bottom. Because if you don't they will make a claim against you. HORRIBLE!!

6 years ago

star star_border star_border star_border star_border

Citydude Peoria, IL

do not rent anything from these scam artist. wife and I were researching good deals on car rentals. looked like a good deal wasn't . immediately canceled. they charge us the full amount.

6 years ago

star star_border star_border star_border star_border

Scott Cheatham Alpena, MI

Stay away from Sixt. The cars are ok, but the lies and hidden fees will eat you alive. They lie...price quotes will lure you in. We used them in Atlanta GA. The staff at the desk...just pure garbage!

6 years ago

star star star star_border star_border

Ellen Morris Potomac, MD

I found Sixt Rent a Car to be unreliable and a bit sketchy. I did not feel like the process of renting it was as clean and seamless as it has been with other car rentals.

6 years ago

star star_border star_border star_border star_border

Kim Jackson

Do not rent from this company. I have been trying to get a 1,447.00 deposit returned to me for two months. They are unhelpful, dishonest, terrible!!!

1 year ago

star star_border star_border star_border star_border

matt Duncan Rancho Cordova, CA

Sixt San Diego CA ( airport). Fraudulent "damage" Charges. Employees incredibly rude. They will go out of their way to NOT help you. Zero stars. Never again.

2 years ago

star star_border star_border star_border star_border

Annette Arvantis

Zero Stars from me! Check your credit card transaction! They adding a hidden fees! Cars are dirty and in a bad condition! I will never rent from this company again!

3 years ago

star star_border star_border star_border star_border

Building Bridges San Jose, CA

This company has no integrity. They are a complete scam. They over charge you and hound you for the money. They won't be around long,if they continue to scam people.

3 years ago Edited October 6, 2022

star star_border star_border star_border star_border

Daione S Milbourne Orlando, FL

Terrible customer service they basically took my money though the app and didn't return it almost causing my account to freeze currently going through claim situation

3 years ago

star star_border star_border star_border star_border

Jeremias Sanchez Lorain, OH

They only refunded $57 out of a $204 car rental. Won't ever do business with Sixt again. No compassion towards those affected by the Coronavirus pandemic.

5 years ago

star star_border star_border star_border star_border

John Kearns Wantagh, NY

Terrible customer service. Agents do not explain what you are signing for got billed for insurance I didn't want. First time renting from them will be my last.

5 years ago

star star star star star_border

Doug Foerch Vernon Hills, IL

This is one of the better priced rental car companies. I got a quality car for a lower price than other companies.

3 years ago Edited January 5, 2022

star star star_border star_border star_border

Jennifer Malinowski Lake Orion, MI

Updating previous review… After much arguing, the company did the right thing and refunded a portion of the fees.

3 years ago

star star_border star_border star_border star_border

Hannah Kordonsky New York, NY

I have been waiting 1 hour for my car - we are the only people here renting - there are no chairs we have been standing for the entire 1 hour.

3 years ago

star star_border star_border star_border star_border

Tia Jones

Not a reliable company, very unprofessional, use enterprise, Avis or hertz brands for car rentals. This place is beyond disappointing.

4 years ago

star star_border star_border star_border star_border

Patry Dayton, OH

It’s incredible that in these times there can exist such bad customer service. And to make matters worse, their excuses are childish

6 years ago

star star_border star_border star_border star_border

Krystyna

Worse rental company ever. Dishonest !!!! I hope that my review saves somebody from the horrible experience we had with this company.

6 years ago

star star_border star_border star_border star_border

K Bjorn North Pole, AK

Very bad experience my first and last time using sixt. I was charged for pre-existing damage. I will never use this company again.

6 years ago

star star_border star_border star_border star_border

Tsitsi

They're scammers, very unethical practice. PLEASE STAY AWAY FROM SIXT, SAVE YOURSELF FROM DISAPPOINTMENT AND HEADACHES.

6 years ago

star star_border star_border star_border star_border

Catheine Clesen LU

Terrible. They charge me double money arriving at destination. Even i book online all inclusiv!!! Scam

3 years ago

star star_border star_border star_border star_border

eliezer valladares

Do not pre pay. At the booth guy before us got his reservation canceled that should’ve been the red flag to run away.

4 years ago

star star_border star_border star_border star_border

Rachel Magin Albany, NY

Sixt is a scam of a company. They make you pay for false damages and then don’t make the repairs. Don’t use them!

4 years ago

star star_border star_border star_border star_border

Xcraft Llc Altoona, AL

Useless cancellation policy. Expect your money to be gone as soon as you reserve a car no matter what.

5 years ago

star star_border star_border star_border star_border

Stephanie Enfield, CT

I rented a car online for a week. Ended up being charged almost double! Ridiculous charges that they will not refund.

6 years ago

star star_border star_border star_border star_border

Alex Phoenix, AZ

Do not use them under any circumstances. left me with no car at midnight in FLL. Was treated extremely poorly.

6 years ago

star star_border star_border star_border star_border

BARRY DIXON Baltimore, MD

how is it possible that Sixt does not have a location at BWI airport (Baltimore) or even in Washington DC?

6 years ago

star star star star star_border

Arion Session-Walker Tallahassee, FL

Sixt is a great company for car rental and they have really good prices.

4 years ago Edited November 11, 2021

star star_border star_border star_border star_border

Brian Berdon Smithtown, NY

STAY AWAY. I rented from them 5 months ago then I an billed for fake damages months later

4 years ago

star star_border star_border star_border star_border

Karl Hass Minneapolis, MN

If you get a free upgrade there will be Fake Chrages at the end.

2 years ago Edited November 20, 2023