I was working with a Danielle F who contacted me for a renewal. They informed me of the $50K renewal without documents required and asked if I wanted to apply for higher amount. I agreed to go forward and they require bank account documents which was provided. Due to them wanting to call our vendors, we decided not to go forward with the larger amount and going back to $50K renewal without documents. Danielle asked me to simply filled out 8821 form which I've completed. At the end, they denied our application due to the extra documents that I provided earlier. I'm upset as our company is on path to highest revenue of the year. If they were going to review all documents, they should also review financial documents such as income statement and balance sheet. Be aware of Swift when they tell you that they don't need documents, when they will look at everything that they send you. False promise and advertisement.

no good customer service getting emails with no connection to the applying stating "your account is being closed" the reason: we didnt hear from you. when in reality was in constant contact with them. asked the rep about it he said he has no clue no one ever called me back

Excellent loan program and customer service was

fast response to loan great customer services

Extremely fast and efficient. They made this process enjoyable. Really boosted my business for summer in a major way.

very helpfull during process, always returned my calls promptly

Ease of obtaining funding, revolving credit and favorable terms for use of the funds.

Excellent customer service, exceeded every expectation!

good customer service Excellent recommend loan builder

Superior customer service and simple, quick application and approval process! Finally, a company that really understands the needs of small businesses for working capital.

Process is seamless and representatives are knowledgeable.

Good rates easy to work with and fast funding

Quick and effiecient. Up front with all scenarios. no beating around the bush. Straight forward.

my 2nd loan, they have done a great job,and go out of their way to help you.

Application is fast, staff is friendly and very helpful throughout the process.

This business loan came through for me without a large amount of paperwork and lightning speed fast

Easy to work with, great customer service.

Fast and Friendly Service! Sean M, Ryan G and the whole team are exceptional people to work with!

The approval process was incredibly easy and my interest rate is very reasonable.

They have always been helpful and great resolving situations. This is my second loan with them.

I took first loan for only half of what i was aproved for and a month later i decided to take more they said no pronblem cause i was approved for more.. when all donre they paid off first part of loan and interest and re wrote of the second part as new loan and recharged me full amount of intrest sao i ended up paying 4,000 more in interest what a rip off

EASY TO DEAL WITH . CUSTOMER SERVICE IS OUTSTANDING

efficient , capable and the turn around time is amazing

REps did not explain repayment time properly.

They are great to work with and helpful.

Easy to apply for the loan. The steps I had to go through was easy. Money was deposited next day. Interest rates was good. I would recommend Loan Builder to my friends

Easy to work with and always contact me to ask me if I need additional funding.

The process was very easy. We provided the requested information showing our business success and were funded the next day. Katie Ungaro is a pleasure to work with. I highly recommend Loan Builder for short term capital needs.

good to work with very usefull with the way the loan is approved

Easy to work with and provides what the customer needs

Customer service great Easy to work with

Because of the speed of approval and the excellent rate offer

ease of use veryprofessional surprised it is that simple of a process

Great service. Easy to deal with. Only thing that I wish were different would be the ability to send me the offer in writing ahead of time instead of just having a phone conversation about it.

Easy process, extremely fast funding, good customer service

Fast loans! Friendly salespeople! Competitive interest rates!

i loke it and every time i need a loan you there

Easy process and very professional made suggestion that would help me scaling my business.

Kirah H Did an outstanding job helping me thru the process

so far the fastest,easiest,cheapest way to borrow