Name: LoanBuilder
Rating: 4.2

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Jamee Desouza Rancho Cucamonga, CA

Worst experience I have ever had. DO NOT WASTE YOUR TIME. These positive reviews are DEFINITELY FAKE! This is the most unprofessional financial company I have EVER encountered. They violated my privacy by calling my bank on the line without my knowledge, they made up processes that were discriminatory and would not provide me proof of their common practice policies. They were rude and made accusations and implied that I was being deceptive. They also asked me for outrageous documentation that violates my customers privacy rights and denied me being I would NOT ethically violate my customers. This company has no ETHICAL MORALS customer service is a disgrace.

6 years ago

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Debbie Esposito Stamford, CT

I was told when I got the loan that if paid early it reduces the interest on the loan since it would be paid off, which is what I wanted to do, but when I called whether it is paid or not I pay all of the interest, for that reason I will be paying if off and never using loanbuilder again, nor would I ever recommend it. The bank as well as American Express does just the opposite.

6 years ago

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Not Happy South San Francisco, CA

Very disappointing experience was told they like to build relationships with business. After paying off two loans with a high interest rate I was told on the third that we could not secure another. Even though our sales and income was greater than when we applied for the other two loans that we paid back. If you need money for your business there are other more honest companies to deal with like your own bank. Its unfortunate I had to write this review and that I believed them when I started to work with them on our first loan almost two years ago. I only want to work with lenders that are honest and upfront and dont take advantage of small business!

7 years ago

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Cheated Customer Brooklyn, NY

Just plain creepy loan sharks. The end of the day, that's who you'll be dealing with if you take a loan like this. They don't care at all about customer service or anything. Once you sign the paperwork, don't expect to ever speak to a human being, or to have your emails answered. If anything goes wrong - like your funding delayed for no apparent reason, or they charge you a hidden fee - there's absolutely nothing you can do, because, after all, you signed the long paperwork which probably saves them anyway, and they know you have no recourse at all, so why should they talk to you now? Our horror story: On our second loan, we signed Thursday morning, we were supposed to receive the funds 4pm to our PayPal account. Never happened. Rep emails responds to our email just after 4pm that the funds will be in our account that evening (puh leeze - who transfers at night?) or the next morning. Friday morning comes, no money. I see that the application is dated now for Friday. Great. Probably means will be here 4pm, too late to start getting the money out of PayPal and into a real bank account and send out the wires quickly before the 5pm. Now it means Monday for us. Besides the fact that I'm paying good money every day for this cash - I'm not sure I'll still be able to use it Monday if my vendor cancels the order. Meanwhile, rep is AWOL now since he doesn't need anything further from us. So I call the main Loan Builder number, they refuse to do anything but transfer me to him, and I've been on hold now for 30 minutes. Stay far away. Close your business down before ruining it with people of this caliber.

7 years ago

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Thurston Woodland Hills, CA

Loan builder is good they offered me a small loan for my company to help me to establish some credit not enough for me to get the epuiptment that in need and the interest rate is high I hope after I prove myself it will be better

7 years ago

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CATHY FOWLER Cape Girardeau, MO

Easy, convenient and good rates. Process took very little time and hassles. Explained very well and professional. Would recommend to any small business needing a little boost

7 years ago

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George Baker Stone Mountain, GA

Outstanding customer service! You guys got right to the meat of the matter determine what I needed and help me achieve it! Awesome service And Timely.

7 years ago

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Samer-Naser Port Richey, FL

EASY Awesome smooth loan process, from start to finish/ helped me out 2 times, I am on loan #2, helping me build my business, with capital that I need to grow. thanks

7 years ago

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Douglas Smith Waco, TX

WE CAN ACCESS MONEY RELATIVELY EASY THE WEEKLY PAYMENTS COME OUT AUTOMATICALLY SO YOU CAN'T FORGET. THE WHOLE PROCESS WAS QUICK AND EVERYONE WAS VERY PROFESSIONAL AND FRIENDLY.

7 years ago

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Jamal Ntale Jacksonville, FL

Well I was happy getting a loan and the promise was I pay monthly the surprise was they collect more than like 3 times in a month which was not agreed on but is ok I get to pay off sooner

7 years ago

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T. C. Ontario, CA

I was working with a Danielle F who contacted me for a renewal. They informed me of the $50K renewal without documents required and asked if I wanted to apply for higher amount. I agreed to go forward and they require bank account documents which was provided. Due to them wanting to call our vendors, we decided not to go forward with the larger amount and going back to $50K renewal without documents. Danielle asked me to simply filled out 8821 form which I've completed. At the end, they denied our application due to the extra documents that I provided earlier. I'm upset as our company is on path to highest revenue of the year. If they were going to review all documents, they should also review financial documents such as income statement and balance sheet. Be aware of Swift when they tell you that they don't need documents, when they will look at everything that they send you. False promise and advertisement.

7 years ago

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Kimberly Tate Simpsonville, SC

Superior customer service and simple, quick application and approval process! Finally, a company that really understands the needs of small businesses for working capital.

7 years ago

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Jeff Colorado Springs, CO

Easy to apply for the loan. The steps I had to go through was easy. Money was deposited next day. Interest rates was good. I would recommend Loan Builder to my friends

7 years ago

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Mandy Johnson Auburn, WA

Great service. Easy to deal with. Only thing that I wish were different would be the ability to send me the offer in writing ahead of time instead of just having a phone conversation about it.

7 years ago

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Verified Customer

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camillo Papa Point Pleasant Beach, NJ

Love this loan and the ease of using it the set up and execution

6 years ago

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Verified Customer

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R. Balogun Atlanta, GA

The process was so simple. Thank you for helping our business.

6 years ago

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Verified Customer

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Juan M Rincon Fort Lauderdale, FL

very easy, faster and very low rates with almost no paper work

6 years ago

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Verified Customer

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pmitchell Raven, VA

LoanBuilder was a great experience. Process was fast and easy

6 years ago

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Verified Customer

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Ann S Roberts Augusta, ME

Acceptance was fairly speedy process and all contacts were professional.

6 years ago

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Verified Customer

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Roberto Ceja Beaumont, CA

Great loan experience, we got the funds needed for our business.

6 years ago

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Verified Customer

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Beth Jupiter, FL

Was easy and timing was perfect. Customer service was fast and wonderful.

6 years ago

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Verified Customer

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Interallied limited Corp Fayetteville, GA

everything is great. Execellent one of the best for business funding

6 years ago

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Verified Customer

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Buddy Bridgeport, CT

Easy application process. Overall it has been a positive experience.

6 years ago

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Verified Customer

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David J Keeler Cambridge, MA

Straight forward, and reasonably prompt. More information could have been shared earlier.

6 years ago

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Verified Customer

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Joey Sutton Brooklyn, NY

Reputable company and there is no scam, no catch. Straightforward.

6 years ago

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Verified Customer

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Kenneth Land O' Lakes, FL

Ez to get the funding and pleased with the service from my representitive.

6 years ago

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Thankachan Joseph

I believe this company discriminate against certain ethnic groups, first time they approved $30,000, paid it back all on time, this is about 4 years ago, since then every time I apply they reject, never says why, sends me the letter, I believe one of their employees entered some information about me which I believe derogatory. But won’t say it. I may need to involve consumer protection service agency to get to the bottom of it.

1 year ago

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Jacqui LaCount Santa Maria, CA

Before Loanbuilder, Swift/ Paypal was excellent sustomer service. They were there to help small businesses. Great customer service. Recently the new resprsentatives not so much. 5 loans in 5 years totalling over 475K with no late payments and perfect history with them and they now wont lend to small businesses. They tell you looks great and makes you jump thru hoops only to let you down with no loan.

4 years ago

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Ivy tran Gardena, CA

Loanbuilder always has problems in logging into their website, lots of system errors and hiccups. Also it's really crappy when it's never on the same page as keeping the documents that as uploaded. I applied for my PPP here and had to reset password, security question countless times in order to login. Their system will automatically wash off all your data and report: No viewable loan after the next day. Helpless and careless employees when you call. I only got two answers from them : "reset your passwords" and " I don't know, reapply!"

5 years ago

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Tammy Zender Akron, OH

My experience to date has been very disappointing and frustrating. I've had a loan application sitting in "underwriting" for nearly two-weeks with no response, no contact at all. I've emailed with no response and attempted to find a contact phone number with no luck. This is devastating to a small business such as ours because this loan is time sensitive and by the time they get around to approving it, the funds will be depleted. I put a lot of faith/trust in LoanBulder because of PayPal..., this not only reflects negatively upon LoanBuilder, but PayPal as well.

5 years ago

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Paul Morales Grand Prairie, TX

After receiving a loan of 50k and paying it back I decided to follow up with a second loan on another company I had launched using the same credit profile loan builder came back with a false credit reporting stating I had derogatory remarks on my credit and that I didn’t have enough income. This on the back end of a COVID-19 lockdown i feel that they made up false credit statements to turn away the loan. False promises and would not recommend them to anyone.

5 years ago

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Anita pea Dallas, TX

Loan builder was an excellent company to help my own. They provided the loans i needed in a well amount of time and the employees were super nice.

5 years ago

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Bill Sabella Sarasota, FL

LoanBuilder helped me fund my business expansion when nobody else would... it worked out my annual revenue doubled immediately Thanks to LoanBuilder

5 years ago

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Eli Crandall Salt Lake City, UT

LoanBuilder has been a great service for us! It provided the capital we needed to buy some critical raw materials during the holidays.

5 years ago

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Joe East Meadow, NY

Easy access to cash with competitive rates. Loan approval process was fast and efficient. Just wish they had more 'payback' options. Keep up the Good work :-)

5 years ago

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Chad Yorkville, IL

I recieved a loan from loan builder in 2018, paid off in 2019. the placed a ucc filing on my business due to the amount of the loan which I completely understand. Although when the loan got paid off they never removed the filing and will not return any phone calls or emails. This has hurt me regarding getting other financial opportunities. I don't know that if they would give me a loan I would accept it due to no response.

5 years ago

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Muhammad Butt Niles, IL

Excellent company and rapid procedure to approve loan and very satisfied with their services. I would say best company in country.

5 years ago

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Andres Carvallo Austin, TX

Great selection and pricing. Great service and follow up. Very happy with everything. Looking forward to a long term relationship.

6 years ago

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Merrill Jolley Newcastle, CA

I am glad that LoanBuilder is working with our company, I only hope that after this first trial loan is paid back that I am able to secure a more affordable loan as promised.

7 years ago

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Christine Conroy Gainesville, GA

it was an easy and pleasant experience. I wish I could have been approved for more but the little that they did approve me for was a great help!

7 years ago

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Unique African Boutique Miami, FL

Opportunity is great. However, weekly payment is killing and should be monthly or bi-weekly. Many small business, will not be able to withstand that system.

7 years ago

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Travis McIntire Melrose Park, IL

I did one loan, then re-upped it at 50% paid off. It was fast and easy at a reasonable rate. I intend to use it again.

7 years ago

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Ceil Salvadori, New Sun, Inc Hendersonville, NC

Working with Loan Builder has been a good experience. The process of obtaining a loan was simple, quick, efficient, and professional.

7 years ago

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Darrin Dixon, IL

I have been very impressed with how easy you are to work with and how fast you were able to do my funding. Very easy. I wish you did longer terms .

7 years ago

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Cluck & Hall Accounting LLC Grand Saline, TX

I acquired a capital loan for company expansion. My experience was friendly and professional. I was extremely pleased with my experience.

7 years ago

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Kelcey Wharton Birmingham, AL

Overall the process was very efficient and resulted in additional funding for our business that was available in a couple of days.

7 years ago

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Doron shemesh San Diego, CA

Great communication before but not after the withdrawals. Got the funds fast but can’t get a hold of anyone when things go bad with your business. But I guess a contract is a contract.

7 years ago

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Joe M Chicago, IL

Great service before the sale. Zero service after the sale. Cannot get a call back. Had no access to dashboard. Felt super shady. Very unhappy with post-sale service. Called and emailed my “sales rep” multiple times with zero response.

7 years ago

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Jeffrey Goldman Ocala, FL

I took first loan for only half of what i was aproved for and a month later i decided to take more they said no pronblem cause i was approved for more.. when all donre they paid off first part of loan and interest and re wrote of the second part as new loan and recharged me full amount of intrest sao i ended up paying 4,000 more in interest what a rip off

7 years ago

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Deb Glasgow, KY

The only reason I don't give them five stars is that the payback schedule is a little tight. But otherwise they have been wonderful for our small business!

7 years ago