Select Blinds Logo
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4.8

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 29th, 2023

Select Blinds was created by entrepreneur Rick Steele after he noticed a need for affordable custom-made blinds and shades. Opening its doors in 2003, Select Blinds has grown to cover every state in the U.S. and has served over 200,000 customers. The company’s products have been featured on popular home design shows from “Tiny House Nation” to “Extreme Makeover Home Edition.” 

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The Good

  • Warranty Options
  • Great Deals
  • Wide Variety
  • Live Chat Feature

Warranty Options

Customers at Select Blinds can choose from three different warranty options: the 3-Year Limited Warranty, the 5-Year Limited Warranty, or the 5-Year Unlimited Warranty. Only the 3-Year Limited Warranty is free, although customers have the option to upgrade their warranty at a higher cost. Though these are not the best warranties in the industry, it is nice for customers to have multiple options. 

Great Deals

Many of the products on the Select Blinds website have a “Buy 3 Get 1 Free” deal. Additionally, the company offers free shipping to all customers and free samples for those wondering about how certain shades will look in their homes. Select Blinds also has a section dedicated to discounted blinds, helping customers get the best deals possible.

Wide Variety

Select Blinds has a huge range of blinds and shades to choose from, ensuring that customers find exactly the style they love most.

Live Chat Feature

Select Blinds offers a live chat feature, despite the high traffic of its website. Though it is only available during business hours, customers can get help and answers to questions while browsing the company’s blind and shade options.

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The Bad

  • Limited Experience

Limited Experience 

Unfortunately, Select Blinds has only been in the blinds industry for about 14 years. Customers who are curious about customer service or product quality cannot look to company experience as a supporting factor. Customers must rely solely on customer reviews and their own personal experience to get a feel for Select Blinds quality of service.

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The Bottom Line

Select Blinds doesn’t have the greatest warranty in the industry, but it does offer multiple warranty options for customers. Though the live chat feature of the company website is only available during operating hours, Select Blinds does appear to have extremely good customer service. With its good prices, free shipping, and product deals, Select Blinds attempts to help its customers save money on blinds and shades. We recommend customers consider Select Blinds when looking for new blinds.

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Star Rating

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4.3

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17 Reviews

Review Breakdown

5 grade

65%

4 grade

18%

3 grade

6%

2 grade

0%

1 grade

12%

Sentiment Criteria

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Quality

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Service

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Julie Kick Miamisburg, OH

Service is awful, I ordered top down bottom up blinds, my confirmation email shows that also. However I received regular blinds I can buy at Menards or Home Depot. When I called I was told I ordered the wrong blinds when asked about the picture in my confirmation email customer service said it shows that because that is an option. Wanted to return the blinds and I can only get 50% back. I will never shop here again false information customer service is awful

7 years ago

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Review Source

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Tyler Peterson Midvale, UT

Terrible products, terrible customer service. When we had problem they were not helpful.

3 years ago