Leviosa Shades

I did a lot of research before investing in power shades & going with Leviosa was one of the best decisions I've ever made. I purchased shades for all windows and glass doors in our home. Leviosa customer service is STELLAR (Daniel & Janine -- shout outs to you). Their support is the best in all my experience with customer service desks across all industries. Their responses are often same day if not same hour (I have received responses during weekends). Tech support are responsive and highly knowledge in the product. They have walked me through difficulty with installation & programming in a timely manner, I only had to call, which was very appreciated when right in the middle of an installation. The quality of the fabric is superb (we opted for the luxury upgrade -- well worth it). The installation is not complex though does require care to make sure brackets are installed leveled & are properly spaced to accommodate the shade. I schedule groups of shades to raise/lower at set times & it works reliably & seamlessly. The only disappointment is the app, which I feel is quite limited in features, but that is not the fault of the power shades.

We installed privacy glow shades back in March 2018 and I can say that they are fantastic. Reasonably priced, great quality, perfect for our sunroom. Very easy to install also as I did it all myself. Customer service and ordering is impcable. Daniel is an asset to the company, his knowledge of the product is unbelievable. LAN on ordering more in the future. Can’t go wrong with this product.

The only options they have is a permanent power cord or D-cell batteries. Batteries last maybe 2 months if you are lucky. And they are a pain to replace. There is no option for rechargeable battery packs or solar. Programming the shades is a kluge. Programming multiple shades requires that you unplug all other shades while programming each shade one at a time. These shades are not a good option at all for tall windows as replacing batteries requires a ladder.

Hello, possible Leviosa customers. Whatever you do, DO NOT order an additional remote with your initial purchase. We wanted a wall-mounted remote IN ADDITION to the 'hand remote' that allegedly comes with an order. Not only did the 'hand-remote' NOT COME with the order, when I bought it to their attention, they insulted my intelligence by claiming I was rude. They stated, 'If I ask nice, we might get our supervisor to send you one for free." Are you kidding me? Bottom line, we ordered the 'hand-held' remote from Av Outlet because the A-OK remotes are 100% compatible with the Leviosa remotes.

The worst experience you can have Instructions provided are incorrect customer service is useless the remote cannot be paired unless you disassemble the blind

Purchased 7 outdoor shades through their site at at a discounted price. Did not receive any confirmation emails for two weeks, credit card was charge. When I called to follow up the lady on the line played it off as there was no purchase order created in the system. When I mentioned my credit card was charge she dismissed it as a sample request which are free of charge and must of been a glitch on the system. The confusing part is that she acknowledged what I had ordered without me giving her that information and offered a small discount. It appears to me they have a glitch in their system and they dont want to honer the sale price. Shady business practice if you ask me.

Great service and half the price of everyone else. Very happy with our purchase!