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Leviosa Shades

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LAST UPDATED: January 23rd, 2024

Leviosa Shades started up fairly recently in 2016 and specializes in motorized shades. Popular among its selection of shade and blinds are Leviosa Shades' motorized roller shades, which the company boasts as the superior choice in the industry. The company also claims to have affordable prices, sometimes as much as 50 percent less than competing blinds companies. Leviosa Shades offers free design services, an included remote control with purchased shades, and a three-year hidden power supply.

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7 Reviews

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5 grade

43%

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3 grade

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2 grade

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1 grade

57%

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Hanh Vu Ocala, FL

I did a lot of research before investing in power shades & going with Leviosa was one of the best decisions I've ever made. I purchased shades for all windows and glass doors in our home. Leviosa customer service is STELLAR (Daniel & Janine -- shout outs to you). Their support is the best in all my experience with customer service desks across all industries. Their responses are often same day if not same hour (I have received responses during weekends). Tech support are responsive and highly knowledge in the product. They have walked me through difficulty with installation & programming in a timely manner, I only had to call, which was very appreciated when right in the middle of an installation. The quality of the fabric is superb (we opted for the luxury upgrade -- well worth it). The installation is not complex though does require care to make sure brackets are installed leveled & are properly spaced to accommodate the shade. I schedule groups of shades to raise/lower at set times & it works reliably & seamlessly. The only disappointment is the app, which I feel is quite limited in features, but that is not the fault of the power shades.

3 years ago

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Doug Port Orange, Fl. Port Orange, FL

We installed privacy glow shades back in March 2018 and I can say that they are fantastic. Reasonably priced, great quality, perfect for our sunroom. Very easy to install also as I did it all myself. Customer service and ordering is impcable. Daniel is an asset to the company, his knowledge of the product is unbelievable. LAN on ordering more in the future. Can’t go wrong with this product.

5 years ago

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Bob Hill St Louis, MO

The only options they have is a permanent power cord or D-cell batteries. Batteries last maybe 2 months if you are lucky. And they are a pain to replace. There is no option for rechargeable battery packs or solar. Programming the shades is a kluge. Programming multiple shades requires that you unplug all other shades while programming each shade one at a time. These shades are not a good option at all for tall windows as replacing batteries requires a ladder.

4 months ago

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Reply from Leviosa Shades

Hi Bob-
We were not aware of these issues before your review, but now we are so we can help - we sent a private message to you about replacing any battery tubes that are not providing at least of year of service. We stand by our 5 year warranty. And programming shades is made easier when shades are assigned separate channels on the remote - no need to un-power other shades.

Dec. 11th, 2023

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Andrea Borghi Colorado Springs, CO

The worst experience you can have Instructions provided are incorrect customer service is useless the remote cannot be paired unless you disassemble the blind

2 months ago

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John Susko Las Vegas, NV

Hello, possible Leviosa customers. Whatever you do, DO NOT order an additional remote with your initial purchase. We wanted a wall-mounted remote IN ADDITION to the 'hand remote' that allegedly comes with an order. Not only did the 'hand-remote' NOT COME with the order, when I bought it to their attention, they insulted my intelligence by claiming I was rude. They stated, 'If I ask nice, we might get our supervisor to send you one for free." Are you kidding me? Bottom line, we ordered the 'hand-held' remote from Av Outlet because the A-OK remotes are 100% compatible with the Leviosa remotes.

10 months ago Edited May 31, 2023

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Reply from Leviosa Shades

John is correct that customers should expect a free remote with an order, unless they purchase a premium remote, as he did. While calling and discussing his issue with our Leviosa customer service agent, he then agreed to purchase another Leviosa remote (not some other vendor), which was shipped the same day, and at a discount as a courtesy. We appreciate John's business, but hope he does not scream and use profane language with other customer service agents as he did with ours - nobody deserves that.

May. 31st, 2023

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sw4x4 sales Albuquerque, NM

Purchased 7 outdoor shades through their site at at a discounted price. Did not receive any confirmation emails for two weeks, credit card was charge. When I called to follow up the lady on the line played it off as there was no purchase order created in the system. When I mentioned my credit card was charge she dismissed it as a sample request which are free of charge and must of been a glitch on the system. The confusing part is that she acknowledged what I had ordered without me giving her that information and offered a small discount. It appears to me they have a glitch in their system and they dont want to honer the sale price. Shady business practice if you ask me.

1 year ago

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Reply from Leviosa Shades

Customer is correct - a System glitch priced a specific line of shades at $1 each - an obvious error, which was quickly fixed. Customer was refunded the $7 paid for the 7 shades (yes, only $7 total), and provided the option to purchase the same motorized custom designer shades (some as large as 11 feet wide!) at significant discount compared to regular prices ($4,200 retail) for the inconvenience. Leviosa sells quality products at fair prices, but should not be expected to sell $4,200 of motorized shades for $7 total.

Jan. 23rd, 2023

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Caroline Easton, CT

Great service and half the price of everyone else. Very happy with our purchase!

6 years ago