ZINTEX

Marco came over and put in my new shower and it is fantastic! It looks so good. Marcos worked so hard by himself.He was very accommodating when I had to use that particular bathroom, he would turn that water back on and move his tools. At night he would put his tools in the shower area so I could use the bathroom safetly over night. He was super nice about everything .

They are not “door knockers”, there was no unsolicited visits. I was looking at doing a bathroom remodel, and reached out to them. The process was easy, and the salesman was both knowledgeable and helpful. The gentleman that performed the remodel was efficient, and personable. He worked well into the evenings to ensure the project was finished on time. A very happy customer here. A+

TLDR: Excellent company, product, and installer who created a beautiful bathroom even better than expected. A few process improvements and they’d be five-star all the way. We are very happy with our bathroom and most of the process to sell, plan, and install it. The company overall could communicate a few things better which I think leaves some room for improvement - I’d give another half star if I could. We needed to replace a 30+ year old fiberglass shower insert in a small master bedroom bathroom. The sales guy was personable enough but spent so much time going over an obviously company provided slide deck our 1 hour appointment turned into 3 and only about 10 minutes of that was actual design. Thankfully the field manager Scott Perry showed up within a day or two and got the design and needs correct. I don’t like signing 10-year contracts on a phone screen and there were few options offered. Scott got it right. Our “project manager” Kiyanne gave enough information and let us know the material ordering was on track and when to expect the installer. I don’t understand how a large company doesn’t have a nearly pre-generated handout to send out with that information, including what you should have and how to prepare the bathroom. Although we did empty the bathroom, buy some new items for it and prepare an old popcorn ceiling, no one really said much about how to get ready. Scott did mention the installer would texture the walls but not paint, but these things could easily surprise a customer. When the Zintex work is done, you will still need to prime and paint and possibly install things like towel-rings or cabinets other than the vanity.Enough for the half-star. The installer, Matt Zachar was amazing. We’ve dealt with several contractors, installers, and construction companies over the last few years (bought a 50-year old house) and no one has been as professional, skilled, and courteous as Matt. He showed up on time, communicated well about arrivals and departures, and took great care of our house, laying drop cloths everywhere he walked or worked, and was always business-like but pleasant. The quality of his work was excellent and he worked quietly without bashing walls or breaking things. He identified and then fixed several wicked problems from the past. In the end we were thrilled with the work and product. Zintex contracted out the electrical work and Matt made sure our light was centered and the guy didn’t damage anything. As an aside, he had the best organized work and tool trailer I’ve ever seen and should be sponsored by the Milwaukee tool company. He’s a living advertisement for them as well as a shiny recommendation for Zintex. In the end, we are very happy with a beautiful shower and great bathroom and should we need the next one, will unreservedly call on Zintex again.

Zintex transform our bathroom to a beautiful walk in shower. We love it. Workmanship is absolutely beautiful, highly recommend zintex.

Good customer service. Installers were professional. Did great work and cleaned area completely when finished. My bath rooms are fantastic!

Very professional, friendly & did a great job! We are so happy with your step-in-shower. We went from a step-in-tub & no comparison!

Zintex has an excellent reputation and staff that were very professional to work with. The shower and closet turned out perfect.

Excellent work, efficient and friendly workers. Kept everything clean and organized. Only delay was waiting for inspection from the city, but that could not be helped.

I was needing a new shower as the old one had a crack in the shower floor. It took the young technician all day but he worked hard and got it finished late evening.

Every person I was in contact with was so very nice. The new shower is very pretty and I feel more safe now that I don't have to step over the side of a tub.

I liked the ppl they where so easy to talk to very friendly made it easy to move forward with what we wanted explained ever thing so it could be understood

Excellent presentation of the available products to choose from. Excellent communication from the vendor for when the work would be done. Friendly service and they did an excellent job of installing the new shower.

They arrived when they said. They cleaned up their work area. They were professional, friendly and hard working. Fadel, Nathaniel and Kerry went above and beyond to make sure we were happy and got what we purchased.

Zintex did a great job and completed it in one day. Although they said they would I doubted it. But they fooled me. The guys were courteous and professional. I would definitely use them again.

I really liked the quality of the materials and the professionalism of the workers. They did exactly what was promised. In addition, they were prompt and curtious. The shoer turned out beautiful.

Very professional and knowledgeable staff..

Totally professional both with estimates and installation. All employees were great at what they did. Installation was perfect in every way with attention to detail. Installer stayed on schedule for all parts of the installation. Loved the job they did.

The customer service was efficient and professional. The crew that installed the new shower arrived on time, did not stop working until the end of the first day, arrived on time the second day and completed the project as scheduled.

I recommend Zintex (working for Jacuzzi) for a tub to shower conversion. The salesman named Michael and installers were prompt for every appointment and took great care to explain each step throughout the process. They were very professional and I am pleased with my new walk-in shower.

The teams that were sent out to remodel my 2 bathrooms that consist of a shower and a bath/shower were very freindly, very knowledgeable, and courteous. It only took 2 days for both of the bathrooms to be done...Thank You to Sonny and Nathan teams for doing a fantastic job

Everything was a pleasure from the sales rep to the installers and the office personnel! The job was processed and installed with excellence! My bath to shower install is completely gorgeous. I recommend them to anyone who wants perfection and a lifetime warranty!!!

We were delighted with the two gentleman that installed my new shower. Very organized and left everything very clean when they left. I am very happy with the shower and fixtures. I chose the white walls and I’m very happy with them. . I feel much safer now that I don’t have to crawl over a bathtub.

Zintex worked very hard to ensure we could get the work we needed. From the financing to the actual replacement, they kept us informed through all the steps. We greatly appreciated all the professionalism from beginning to the end.

They done a great job! They show up on time. If they have a problem, they let you know right away. They going over what they are going to do & you can ask questions. They are very good. I would highly recommend them. They also clean up their mess. Put cloth down on your carpets, so they don't track in. I'm very pleased with them and their work.

Best thing in my shower is the smooth non slip floor instead of the rough uneven tiles that jab your feet but the whole process in both bathroom’s was great. From David in sales, his assistant Megan, account manager Dawn , installer Aj & his crew all were great & only took 4 days to finish both bathrooms. Never thought they would look so good

Jacuzzi Remodel Means Zintex (in many states). In our state that means that you deal exclusively with Zintex. Our Jacuzzi shower installation began on 03/17/2025 and continued through 04/18/2025. There are some very nice people working at Zintex. From my experience with our Jacuzzi shower install ($18,614.00) many of these nice people seem to be overwhelmed with carrying out their responsibilities. I expected with such an expensive project that the installers would conduct the installation in a precise and exacting manner. They did not! Instead it was as if the installers had never done a Jacuzzi shower install before based on the numerous mistakes that were made. The two installers (both nice people) were in our house for over 12 hours. They said they would have finished except they had stripped the paint off the nut on the handheld hose because of a faulty washer and would have to bring the replacement part the next day. There was no walk through final inspection because if there had been they may have realized that they had made numerous errors: 1) the Teak Wood Seat was so badly mounted that the back of the seat could not be attached properly to the wall; 2) the Handrail was not level and looked obviously crooked; 3) the two Corner Shelves were obviously crooked; 4) the Exterior Caulking around the base was sloppily done; 5) the existing Quarter Round Molding (2 1/2") was removed from the left side at the base and not put back in place. On the right side this molding was removed and put back in a sloppy fashion; 6) the Bottom of the Door Frame was mounted in reverse fashion so that water leaked freely onto the outside floor when the shower was used. Even after this was corrected the door leaked excessively (Bad Design?). Another attempt to fix this was made 31 days later by adding a plastic/silicone snap on piece to the bottom of the door. It fell off 4 days later and I will try super glue to keep it on; 7) the Floor Made substantial Noise and was Very Bouncy; 8) the Shower Walls are not flush with the existing sheet rock walls; 9) the Diverter assembly did not line up with the shower head pipe coming out of the wall at the top and the On/Off assembly at the bottom. The Diverter was 1/4" off center; 10) the On/Off lever when turned completely to Off position is not vertical; 11) the Handle on the Shower Door was Crooked/Not Vertical - it was off by 1/8". It took the field manager (Genaro V.) two visits over the period of a month to correct/fix/re-do all but two of the problems which are not in a practical sense able to be fixed (walls not flush with existing sheet rock and On/Off lever not vertical when turned completely off). Genaro was Excellent! It was a very stressful month not knowing what could and what could not be fixed. My point is that even if everything could have been fixed the next day, this disastrous installation should never have occurred in the first place with such an expensive product. I requested a partial refund from Zintex and my request was initially ignored and then, finally, denied. All of the above makes Zintex look like a somewhat dysfunctional company. So, if you're getting a Jacuzzi remodel done by Zintex, all I can say is: Buyer Beware!

We got a walkin shower replacement, in one day! WE LOVE IT! The father/son team worked great together, were very respectful and professional. I really love the shelf that holds all our shower items and the bench seat. Thank you, ZINTEX!

This company and their workers done a magnificent job on my bathroom. They were on time and very polite. I appreciate the awesome job they done. I highly recommend the company and they two young men Maroc and Gerad to anyone who needs there bathroom done

I’m very pleased with the new bathroom remolded from Zintex. From the beginning with Tom G to the end with the installation. Mathew, Michael and Jonah went above and beyond with courtesy and professionalism they were amazing. In fact I’m so happy I’m having my other shower done. Sharon S

The new shower looks absolutely amazing!! The contractor showed up on time every day during the install and was super nice. I would definitely suggest them to my friends and family because of the amount overall workmanship and professionalism they showed. Thanks again

We had been considering updating the guest bath and decided on Zintex as our contractor. The work was completed quickly and very professionally and their cleanup following completion was excellent. I would wholeheartedly recommend Zintex.

Prompt, courteous, and did a great job! They talked with us every step of the way to make sure everything went smoothly and as planned. Kerry was great to keep us informed! Everyone from beginning to end was great to work with. Would definitely recommend!

Matt and Jonah installed our shower in 2 days. Everything was explained and done just as they said it would be. Love my shower, they did excellent work. Very careful and thoughtful of property. Carrie in did a fantastic job keeping me informed of when my order came in and when it would be placed. Recommend to anyone looking for an upgrade.

Recently had a new shower installed. The salesman was very professional and had all the answers. He knew his product well.. the installer was amazing. He came to work. He didn’t play around. Stayed off his phone. Did a beautiful job in our bathroom. Also cleaned up everything. This is a very professional group.

All of the process and installation were explained in great detail. Everyone was very helpful in addressing any concerns I had. Installation was very good with a great installer. Would recommend service to anyone. Beautiful work.

Josh did a great job, was very professional and clean about his work. His field manager also was very professional he came by to check the work and they both did a great job. Also the timing on this project was good finished the job in 2 days.

Zintex provided the best service from beginning to the end of installation. Cannot say enough about Brad, Megan, Kerry and Zack to make sure this project went smoothly and it did. They make a great team and their customer service is outstanding. Zintex has hired the best! Linda Shuffield

Our new shower is wonderful. Easy to keep clean. We have plenty of room in the shower. We chose not the put a shower door. The crew that installed our shower was great they cleaned everything up and you couldn’t tell they were even there.

Zintex has high quality showers and the installer, Matt, did exceptional quality work. Matt even had to replace a part that was incorrectly packaged but came out the next day to complete the install. Customer service is outstanding and Kerry answered my questions and kept me informed during the whole process.

The entire bathroom conversion took one day. This included removal of the entire tub inclousure, revamp of the plumbing and the new install. It looks beautiful. The ZINTEZ team who did the work were on time, gave my wife and I updates from start to finish. The process was professional from the professional sales rep to the finished product.

The installer was always on time. He was very polite and always answered all of any questions that I asked. He did a great job with our insulation. The materials were of high quality. I would definitely recommend zintex to any one looking for a high quality shower for the money.

Recently remodeled my bathroom, the walk in shower looks awesome. I am very satisfied with the quality of work from Zintex. The staff from the time of selecting the remodel to the staff performing the remodel were kind and professional. I would highly recommend Zintex.

For me, it was the character of the employees of Zintex. They are character seems to be impeccable. It is a joy these days to do business with honest, straightforward people . Each of you with which I had interchange was very cordial, friendly, and informative.

Installed on time. Quality material and the men who installed it were nice and neat. Took great care not to dirty up my home. Very polite and knew what they were doing. Zintex project manager took time to keep me informed to time of installation of our beautiful shower. It is all that I expected. Wonderful professional people to work with

The whole experience was great. The Zintex customer rep visited our home, explained the process, and showed us options. The technician, Donte, arrived on time, respected our home, and did a great job with the install. He finished the job in one day! I don’t think he stopped from beginning to end. We are very pleased.

Zintex did a phenomenal job on my shower redo! From Skye to Marco and Dawn, the whole team was great to work with. Marco went above and beyond to complete my project and I appreciated that and his friendly personality. I would definitely recommend Zintex as a 10 out of 10!!

Zintex did a great job turning my tub into a great shower. They were fast courteous and did a great job. They also made sure to keep the rest of the house clean. I highly recommend them. Also I think they had a fair price for everything they did

TOP NOTCH company!!! They are very easy to work with AND stand behind their work which is also top notch! I cannot speak any higher of a company! Dawn and David were the best! To be absolutely honest, I was kinda sad to see the guys go!

Ur salesman was explained everything was very respectful and kind. They installers were efficient explained what they were gonna do and told me how I needed to put my where the water ran off that I need to turn them around so it’s been working good. I had a lot of compliments on it.

Both times the installer was an employee, not a contractor. They were very clean and precise with the measurements. We love both our bathrooms, also enlarged the shower area by replacing the tub. We highly recommend ZINTEX, great company!