Bath Fitter Logo
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5.3

Overall Score

LAST UPDATED: June 13th, 2024

Bath Fitter has completed more than 2 million installations since the company began in 1984. Its unique service model is centered on covering existing surfaces in the bathroom with durable acrylic shower and tub liners. These liners are guaranteed to never peel or crack, making Bath Fitter bathroom remodel renovation process low maintenance yet high quality. 

In addition to installing a customer's shower or tub liner, Bath Fitter can rip out the unwanted bathtub and shower, a service offered if customers choose to tackle a more laborious bath and shower remodeling project.

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The Good

  • Unique Remodeling Process
  • Cost friendly options
  • Custom Choices
  • Lifetime Warranty
  • Free Design Tool

Unique Remodeling Process

Whereas tub, shower, and wall replacements require demolition and removal of existing parts, Bath Fitter simply installs new parts over the existing ones. Existing surfaces are measured, cleaned, and repaired where necessary. Bathtub faucets are removed, then, walls, tubs, and shower bases are installed, followed by accessory installation. Cleanup is minimal compared to what is required after demolition. The installation process is quick and simple; technicians usually take just one day to install parts.

Cost friendly Options

Cost will always vary based on the products used, the size of the tub or shower, as well as if there is a need for a tub or shower to be removed. With that being said, the cost of the acrylic material used by Bath Fitter is typically lower than the cost of using traditional tile or stone materials, when refinishing the tub and shower area. 

In addition to material cost differences, installation cost is typically lower for the acrylic tub and shower wrap compared to a tile or stone backdrop installation. The installation cost for tile or stone is typically more expensive because first, the contractor must demo and bathroom and remove the existing tile as well as prep lay and grout each tile or stone. On the other hand, an acrylic wrap backdrop simply wraps over the existing tile, no demo, grouting, or meticulous tiling necessary. The price difference in labor cost could be moderate to severe depending on the scope of the bathroom remodel.

Custom Choices

Bath Fitter offers a number of custom choices in each renovation category:

  • Bathtubs: 12 tub-front styles
  • Showers: white, pearl, white marble, and ivory marble bases
  • Wall patterns: brick style, tile style, diagonal, horizontal, vertical, etc.
  • Faucets: chrome, brushed nickel, and oil rubbed bronze
  • Bathroom ceiling: dome and flat
  • Trims and moldings: bullnose trim and flat trim
  • Accessories: grab bars, soap dishes, corner shelves, and shower rods

The company can also install a slip-resistant coating on baths or showers or cover existing walls with wainscoting.

Lifetime Warranty

For as long as you own your home, your installation of Bath Fitter’s acrylic bathtubs, tub surrounds, replacement showers, and shower conversions are covered for life. This guarantee is an element of Bath Fitter's excellent customer service that helps customers to trust the products being used in their home.

Unlike porcelain, fiberglass, or enamel, which show scratches — acrylic can be maintained and kept looking new with a buffing compound product. Silicone elements used in your bathroom remodel should be cleaned with a mixture that is 50% water and 50% bleach. Check the Bath Fitter website for more detail on proper cleaning instructions. 

Free Design Tool

The Bath Fitter website features an interactive design tool that allows prospective customers to experiment with the design of their future shower or tub liner renovation. Users begin the online design mock-up by first choosing from various tubs and showers. Next, the detail decisions work their way down from accent wall colors and styles right down to the faucets and towel bars, all without hiring an interior designer, a huge money saver. Users can even save and download designs to revisit later. 

Once customers have a better idea of their desired design direction, they are encouraged to call Bath Fitter for a free initial consultaion. This consultation helps to iron out the bathroom design details as well as provide customers with an estimate of how much the Bath Fitter renovation cost will be.

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The Bad

  • Special Maintenance Required
  • Not a Comprehensive Remodel
  • Limited Design Options

Special Maintenance Required

Though Bath Fitter’s acrylic products have advantages, they do need to be maintained with particular cleaning products and systems. For example, soap and other residue needs to be regularly removed from the tub and shower, and silicone needs to be cleaned with a bleach compound regularly. Installing third-party accessories or using cleaners not approved by Bath Fitter, such as any type of aerosol spray, can void the lifetime warranty. This sort of specified up-keep may not be realistic fo a specific type of consumer.

Not a Comprehensive Remodel

Bath Fitter does not offer a complete bathroom remodel, as the company’s installation services do not include toilets, sinks, or flooring. If a consumer is looking to do a full bathroom renovation then Bath Fitter is not the comprehensive bathroom remodeling company that can take care every single detail. Coordinating two different bathroom remodel companies to finish the job could possibly make things more complicated.

Limited Design Options

Since Bath Fitter is strictly a shower and tub liner company the standard product used is a large acrylic wrap that covers the existing tile or plastic bath and shower enclosure. Potential consumers who a have a specified design ascetic, tile or stone they wish to use on the bathroom wall, cannot be accommodated through Bath Fitter. 

Having limited options to pick from is an issue for those that are wishing to use textiles other than the standard acrylic inventory that is produced by Bath Fitter.

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The Bottom Line

This company is a sound choice for homeowners looking to remodel a bath or shower, especially for those who want to avoid the time-consuming and messy process of demolition. Bath Fitter’s process of fitting its products over existing features is unique and appealing. However, the company does not offer installation of cabinetry, sinks, flooring, or toilets.

For those looking for a more comprehensive bathroom remodel experience, it is wise to check out other bathroom remodleing companies that cater to customer's entire wishlist.

Please leave a review or check out Bath Fitter reviews below.

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Star Rating

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4.3

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71 Reviews

Review Breakdown

5 grade

55%

4 grade

18%

3 grade

7%

2 grade

3%

1 grade

17%

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Kyla Lisa

Bath fitter bathroom remodel services are very good and fast I was very pleased with bath fitter I got my shower faucet replacement from them because they're professional,precise and reliable

1 month ago

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Dutch

I highly recommend Bath Fitter to anyone looking for an excellent and affordable bathroom renovation. My installer brings together some of the original tile and makes a new and beautiful design and definitely I was happy with the results

3 months ago

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Ilene Metrick

When we lived in NY we hired bathfitter to do our bathroom. We were so please with how the overall tub and wall looked. The man that came to our house was so professional and fast. The bathroom looked beautiful and everyone that came to our house was so impressed. We didn't have the old fashion tiles on the wall that no matter how you cleaned it there was dirt in the crevices. I highly recommend their company

8 months ago

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Deborah Dyer Hendersonville, TN

After my mom passed away, we decided to fix the old house up. Our pathetic old bathroom shower and tub were not presentable for anyone to use. I called other bath remodeling companies , they came out gave us estimates and in the end Bath Fitter suited our budget and style. I couldn’t believe when their crew had finished in a day how beautiful my old, outdated bathroom was. I literally cried and told them how pleased we were with how it looked and now it just needed a good new coat of bright paint, and new accessories to make it look totally all new. We ended up renting moms home and the renters loved the bathroom and shower. I highly recommend Bath Fitter if you’re in need of a bath remodel🙂

1 year ago

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Hank Ricardo Winnipeg, MB

I wanted to update my bathroom and seen a commercial of TV about this. It looked easy to install and at a quick time. I was right. Choose any color you want as well. My tub/shower looks amazing. I'm happy with the results.

5 months ago

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diana bohlman Brighton, MI

Chad from the Livonia office did a great job explaining everything about converting our tub to a walk-in shower. He made sure we had convenient sturdy grab bars and the shower head can be moved up and down to accommodate seniors sitting on a shower chair. He answered all our questions and made suggestions we hadn’t even thought about. We are very happy with our new shower.

1 year ago

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Laura Smith Corinth, MS

After we contacted Bath Fitter for a quote they came into our home and reviewed what we wanted. I really did not know what to expect but was very impressed with the professionalism and amount of detail put into our bath remodel. I left for work one day and when I returned later in the day the work was done. Beautiful job. Very impressive work. It is sometimes difficult to find good contractors for small jobs but I would highly recommend Bath Fitters.

1 year ago

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Doug Craig

OMG!! Just had the greatest experience with Bathfitter! Everyone from the office personnel, sales, and installers, their professionalism and friendliness shined through with my 2 bathroom remodel! From start to finish the staff at Las Vegas should be rated number 1 in the US! Amazing working with these people at a fraction of the cost with other competitors! Thank you so much Las Vegas bathfitters!!!

1 year ago

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DealStar Salt Lake City, UT

Bath Fitter is great for fast upgrades. I paid to have Bath Fitters renew my mother's bathroom while she was convalescing after a major heart attack that required rehabilitation. She wasn't happy with the results, mostly because the replacement handrail was not the stainless steel she was used to. She also didn't approve of the replacement for the tile, which is sheets of acrylic that replaced her previous daltile. In time, she grew to appreciate how easily that shower was to keep clean given there is not all that grout to scrub, and all was forgiven. Bath Fitter did a smooth and easy transaction, and I do recommend them.

3 years ago

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Joe Tucci New Hyde Park, NY

I hired Bath Fitter to remodel my bathroom. I was about to do a tear down and redo everything around the tub. This was due to the color of the bathroom. I saw an tv commercial and gave them a call. Bath Fitters gave me reasonable quote. I proceeded with Bath Fitters to do the job in my tight space bathroom. I could not believe how great the job came out. It is over 10+ years now and everything looks and works perfect!

9 months ago

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Dan Wandell Murfreesboro, TN

I was selling my old house, and the bathrooms were woefully outdated with garish ceramic and tile colors. I wanted to update these rooms without gutting them completely. The Bath Fitter product was the perfect solution. Instead of removing and replacing the tub and walls, I was able to have installed a "laminate" product right over the existing tub and tile. The process was painless. A representative came out and measured the old installation. Later, after the new components were produced, they returned and did the installation in only an afternoon. This product transformed the two bathrooms into a more modern looking decor, and at a very reasonable cost (at least compared to a total remodel).

2 years ago

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Betty Brigham City, UT

The salesman who came to our home to give us a bid was very nice and gave us all the necessary info. The installer was ok but had a few minor glitches. When he applied the silicone calk he left globs of silicone in a 2 foot area. When I called the Bath Fitter company to tell them about the problem they were very accommodating and had another person come and fix it the day after my phone call. Thus the five star review. The silicone fixit man was able to make it look perfect and he also found a problem with the faucet and fixed it at the same time. We appreciate the amazing customer service and the lifetime warranty. Take a bath!!!

3 years ago

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Okello Dan

They helped me fit and design my bathroom at a cheaper price and their services were of the best quality,good customer care and they offer a warranty for their products

3 months ago

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Sheila Harrison, TN

We have had our Bathfitter handicap shower for several years now and it is still wonderful. The drain cover got a little rust on it and they sent me a new one. A lifesaver for my husband!

6 months ago

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jennifer thompson Prospect Park, PA

I live in a small Roe home in Philadelphia. My bathroom is about the size of a small walk-in closet. After having a leak that caused some damage I had Bath fitter come in to see about remodeling my bathroom. The sales person was very nice and went through all their products took measurements and sat me down to go over the numbers with me. he told me all about their products and how great they are and how the installation wouldn’t take much time at all. When we got down to the numbers part of it I almost hit the floor. They wanted to charge me well over $10,000 to literally cover up the existing work that is already there, mold, and all with their products for that price I could have had a plumber come in and tear out my entire bathroom and start from scratch to give me a beautiful bathroom of my choice. I can’t see how anyone would pay those kind of prices to just put a Band-Aid on your bathroom walls and say it’s brand new.

1 year ago

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Nicky Martin Pontotoc, MS

Bath fitter is very costly, however the work an expertise of this company and their work is worth every dime. We brought a mobile home for my daughter an the tub was all chipped an not functional, we looked at a few companies an was more overwhelmed than anything. Our seller recommended bath fitter, the representative was knowledgeable and explained everything in layman's terms Lol. The finished product is absolutely gorgeous my daughter was very impressed and happy. They even cleaned up afterwards. I would definitely recommend this company.

1 year ago

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Joseph Germello Lock Haven, PA

So I moved to an apartment years ago and the bathroom was an eyesore. Luckily, my landlord decided to let Bathfitter redo the shower and tub. Low and behold, the work was done in one day, and the bathroom was transformed into a beautiful, clean and fresh look and feel. The material used is durable. This is truly the most effective way of updating your bathroom. Highly recommended , Proffessional grade A+ quality material and servies.

1 year ago

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Lisa Anne Littleton, CO

We bought a bath fitter for my elderly parents because they had a hard time getting in and out of their bathtub that was built with the home. This is been a total game changer for them and it has really helped them with their independence so they can still keep living on their own. It’s really user-friendly and provides a very safe bathing experience. Our tech had it installed within a day and it was truly one of the best purchases we have made for my parents home. Highly recommended and great service!

1 year ago

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Jane Collins Bloomington, IN

Bathfitters in Louisville- great finished project, from tub to walk in shower. We had an issue with a dripping shower head, but it ended up being the valve. Fixed and love it. Had some miscommunication for a bit, but once the supervisor Eddie was made aware, all was taken care of. Would recommend them.

1 year ago

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Kristiane R Durfey Orem, UT

We used Bath Fitter to remodel my mom's bathroom tub and shower. I feel like the cost was reasonable and the outcome was great. They did good work and were able to get it done in one day.

2 years ago

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Toni Montuori

These guys were great. The end product was exactly as expected and looks 100% BETTER. They we prompt, they cleaned up and were finished when they said they’d be. The choices and options are also excellent.

2 years ago

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Johnny Sigmon Cumberland, MD

I like to say thanks alot Bath fitter for coming in my grandmother's home and putting this fantastic bathtub in for her cuz she will not slip and fall you guys did a immaculate job an like to say my grandmother loves it so thanks again bath fitter

1 year ago

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CEDRIC BEAVERS St Louis, MO

The sales person was a true professional who took pride in his work. I didn't have any problems with my installation. If you decide to go with Bath Fitters be sure to tell them exactly what you want and believe me they will do the job right. He is dedicated to making sure you are happy with his work. I can truly appreciated that.

1 year ago Edited October 12, 2022

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Gene Hollinger Portland, OR

On November 17th 2021 I signed a contract with Bath Fitter Idaho to have my tub/shower replaced. The installation did not begin until 3 three months later on February 28, 2022. When they installed the shower it did not go floor to ceiling as promised in the contract and was told I would be compensated which has not happened. I called them back out because they did not install a three valve correctly so their plumber came to correct it 2 1/2 weeks later. On March 7 Glass Doctor ( a subcontractor which they claim on their website they don’t use) was out to measure for the door. I don’t understand why they had to measure again since the measurements were in the contract. Then 2 MONTHS alter, May 7 Glass Doctor came to install the door finally, but it was the wrong door (Bath Fitter ordered the wrong door) and it would not fit. Then two months later on July 30, I received a bill in the mail so I promptly called and said I don’t even have a shower door yet and they said I’ll look into that. September 19, 10 MONTHS since I signed the contract, Glass Doctor installed the door and did repairs to the trim around the shower that Bath Fitter installed incorrectly. November 3rd I received a text message (no bill no email ) demanding payment that same day. I called immediately and talked to Olga (who was rude and demanding) on the phone and told her I was supposed to have a credit for the shower not going floor to ceiling which was extremely important for the aesthetic, considering I have a vaulted ceiling. She said she would “look into it” but I she didn’t call me back until a month and a half later. December 23, I was told by the unprofessional Olga that I would not receive a credit because I did not respond to her Dec 12th text message demanding payment in a timely manner. I did not get what I was promised and went without a shower door for 11 months! I am extremely skeptical to think what kind of service I will get in the future with the lifetime warranty. Eventually 10 months later, I was able to use the shower.

1 year ago

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Dee Shirey Rossford, OH

I would have selected no stars if possible. When speaking with our sales person I specifically asked how Bath Fitter handled issues with customers. He said easy - the customer is always right. We put down a $4,000 deposit and then uncovered significant mold and structural issues, with wood rot continuing into the subfloor unde our bedroom. The contract stated work wasn't supposed to start until January, 2023. Our salesman said December 2022. The sales manager, upon requesting our deposit back, said our material is already built and he needed to keep the FULL deposit to cover their losses. A billion dollar company. I have severe respiratory issues and this company is comfortable leaving mold in my home. We were also not informed they would not do any of the repair work. Three words describe this company. Liars, scammers, and cheaters. Shame on you.

1 year ago

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Mary Marod Grand Haven, MI

We signed a contract in March 2021 with a change again in April. Were told because of Covid there was a delay with materials. Finally on July 12th and 13th we had a tearout of our existing bathtub. They had completed everything except the shower doors which had not yet arrived. After loading all of their equipment into the van they said that they had damaged the pan and would have to tear it out and redo it. Upsetting because we had a contractor who was scheduled to tear out all of our main floor flooring 900 sq ft and install new vinyl plank throughout with new baseboard, wrought iron spindles and new rails. Also a new vanity in this bathroom. After some arguing Bath Fitter agreed to coming back within a week to reinstall a new pan which they damaged. The cut the shower wall about 5 inches above the damaged pan so they could pull the damaged one out and replaced with an identical new pan. Then they installed new walls over the ones they cut off. Did not have the finishing corner pieces so was left unfinished until the doors arrived. However by that time the new flooring was installed and the new vanity and quartz top, mirror, new light fixture and towel bars, etc. Turns out the pan did not sit on the new floor correctly, over a 1/4" gap, too large to caulk. So a 3rd tear out happened, this time both walls and pan and a 3rd unit installed and this occurred on 10/18 and 19. They insisted that I pay them and after all of this disruption, no shower for almost 4 months and multiple tear outs causing mess and disruption I was only compensated with a $750.00 discount. None of this fiasco was our fault and I felt it was a pittance of a discount for all of the headache and mess involved. So I paid them with my Master Card which I felt would give me recourse if further problems arose. The installers had left about an hour when my husband and I really examined the workmanship. The glass door that was the entry door slid very hard and you had to force it to open, consequently the door fell off as well as the door guide attached to the pan at the bottom. By this time I was furious and I tried to call Mark (the district mgr for Grand Rapids MI area) . So I steamed most of a sleepless night (one of many thru this disaster). I called them again the following morning and told them if they did not return my call and address this issue, I would be calling my credit card company and cancelling the payment made the afternoon before. I was called back within a 1/2 hr and they had a man come just after noon who said, the holes had been drilled too large and so the guide failed which resulted in the door falling off. There were 4 holes drilled in the pan all the wrong size for screw they put in which was very tiny and did not look strong enough to endure the tugging required to slide this door. Installer could not find screws that were larger, so my husband found some stainless steel screws in his tool chest which were perfect and installed. While this was all going on I also noticed that the drain cover did not fit properly as it did not line up with the sewer drain they installed, will be addressed later as well as a black scratch on my new vanity drawer which they will also address. My evaluation is that the shower is not the quality that I expected with all of their promotion that it was. The glass doors are quite thin and difficult to clean because of the sliding bars making complete access to the glass impossible without removing part of them each time you want to clean the glass. For the original cost of over $8,000.00 I could have had a tiled shower (per my flooring contractor who does this, had I only known beforehand) I feel what you are paying for is a lifetime warranty on things that don't hold up and need fixing and all of the inadequate installing snafus that they end up redoing. I do not recommend Bath Fitter to anyone.

2 years ago

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Mike Koball St. Petersburg, FL

On Jul 10th, we had a sales rep come see us, gave us a quote, and we signed a contract for a shower stall refit. She took measurements, and told us we could expect a tech to begin the installation in 2-3 weeks., On Aug 3rd the tech came and ripped out the old shower stall. Only then did he realize that they had ordered the wrong size shower base. He told us that it would take about three weeks to get the correct size from the factory in Canada. So no shower available to use. On Sept 2nd, the tech returned with the correct base, and installed the base and surround. He told us it would take about two weeks to get the glass in to finish the installation. So still, no shower. On Sept 23rd, we were called and were told the glass was in, but could not get an appointment to have it installed until 10 days later.. So, another month went by. On Oct 2nd, the tech returned and finished the installation of the glass. Therefore, we were without use of this shower for a total of 8 weeks. I contacted the dealership and requested a discount equivalent to 15% of the total price as compensation for out inconvenience and loss of use, The owner/ manager flatly refused and only offered us a discount that equaled 7% of the total price. I considered this an insult. I. attempted to contact the corporate headquarters a total of 4 times. No one would respond to my emails, or talk to me on the phone. No one would return messages left. The product we got is satisfactory, and the tech did a great job of installation. However, I would recommend you using a different dealership than the Clearwater, Fl one if you want a timely job done. And I was very disappointed with the Customer suppport from this company.

3 years ago

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Kandra Gunter Miami, FL

Our bathroom remodeling went smoothly and was complete within record time! The service was amazing and the entire team was thorough from beginning to end.

10 months ago

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Paul Lleno

The rep was very professional. Tell your option and measured the same time as your appointment. The product was very nice and simple. It covered our old tiles and was done very quick.

11 months ago

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Tara Gillispie Philadelphia, PA

The fact that Bath Fitter can come and install our new shower assembly and pretty much have a brand new bathroom update in one day is awesome. It comes together in one piece so the clean up and mess was not even a problem.

1 year ago

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Bettye Griffin Fairfield, CA

The company was friendly, but there was a problem with a water pipe or something when the were working on one of the bathrooms - that left me and my two children without water for a bit. Once that was taken care of I was pleased with the completed job.

4 years ago

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Richard Gilmore Orem, UT

Nice install. But found out it has been slow leaking for more than a year. Bath Fitter Lifetime warranty is just for the tub and enclosure, not the plumbing which was done incorrectly and they say they will not cover the repairs and new dry wall that needs to be replaced. Very disappointed in that the leak did start within their one year warranty period but was not discovered until after that period, so they will not cover cost to repair. A bit disappointed in Bath Fitter of Utah!!!

1 year ago

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vladan smiciklas Strongsville, OH

Very expensive for plastic/ fiberglass surround $7k on sale😂. My husband almost broke his neck first time using it very slippery. We were told the bottom had grips since this was one of our concerns. Also I wanted glass doors that would not have 4-5 inches I cannot get to unless we take the whole unit apart. Then very hard to put together. Salesman assured me it would be easy to clean. NOT TRUE.Horrible design. Would not recommend or ever purchase again. CS North Royalton

1 year ago

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cj thor Greenville, SC

I have called them NUMEROUS TIMES to set up an appointment to look at our project and they dont show up as scheduled, then when calling again, they claim we had no appointment scheduled. The Customer Service is HORRIBLE to say the least. I would never do business with this company in the future nor would I recommend them to any of our family or our friends

2 years ago

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Maya My McDonough, GA

My call was very positive and professional but I declined the work due to an ongoing toilet and piping issue with my bathroom and it was a joint decision that the issue might get worse with a remodel.

11 months ago

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Gina Donofrio

I called for information. The team was very professional and easy to talk with them. It's well worth a phone call! The information is massive, and easy to understand.

1 year ago

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Ilene McKechnie Sparta, NJ

Used bath better in my last house and they were amazing. Cost-effective and product was wonderful.

7 months ago

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Kim Walters NC

I'm so disappointed in this new tub and shower. Tacky trim placed around shower walls. No where did I see that in any of their pictures, nor was that described to me in sales consultation. I wish I had went with another company. I will even have to touch up the paint on my walls and repair some minor damage.

1 year ago

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James Richards Las Vegas, NV

Great for my mom. She loved it . To hey did what they said they would do . She has had it her new bath for a year or so and has no complaints.

2 years ago

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seanth57 Columbus, GA

I have a walk in shower installation, my mother needed assistance getting in the tub, the end result was fabulous.

3 years ago

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Dana Tellier Middletown, CT

I can't comment on their service because I never hired them. BUT I moved into a house that had a Bath Fitter tub installed before we moved in and I can comment on the quality of their work. It was lousy! Very poor installation. We ended up removing the tub and installing a shower in it's place.

1 year ago Edited May 25, 2023

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Nancy Urso Wildwood, FL

Great product, they stand behind product and installation. Downfall is it is expensive and had to wait quite a while for installation.

1 year ago

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Ilspbeth Bruce

Great price fast friendly installation love the selection increased our home value enormously. my parents used them for their bathroom. and got a great look.

1 year ago Edited April 11, 2023

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Abby Smith Dothan, AL

Customer service and the job they did was great. The only issue I had was that they didn’t like that I had dogs around even though I let them know beforehand

1 year ago

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Bess Wilfong St Louis, MO

I was impressed with the job they did on an old tub. And I was even more impressed with the time they completed the job: 1 day.

2 years ago

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Michael Brogan Olmsted Falls, OH

I had them install there tub surround. It ls terrible hard to keep clean the caulking has mold.I wouldn't recommend them to anyone

7 months ago

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Louis

love our new walk in shower very easy in.

5 months ago

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Ahorton1317 Evansville, IN

My new bathtub transformed my entire bathroom into a beautiful space.

6 months ago

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M DelBene Yonkers, NY

While the quality is good and the installation was well done, the price is too high.

7 months ago

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ramesh pothuru Morrisville, PA

best company, remodeling bathroom & tub. very professional, efficient technicians.

2 years ago