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5.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: December 8th, 2023

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4.7

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32 Reviews

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5 grade

78%

4 grade

16%

3 grade

3%

2 grade

0%

1 grade

3%

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RJK Charlotte, NC

Can't access any money for easter weekend due to USAA computer problems... Due to USAA's internal network problem with their overdraft kicking in for no reason, I am about to go into the four day weekend without access to my checking account funds. Because of the overdraft fault it keeps pulling money from my checking account leaving a negative balance. Well done USAA, thanks for ruining my weekend with no funds available. Sickening. USAA Social Service USAA Service 24 minutes ago @Goodstuffhere, We have reached and according to our records; you have been advised that we are having this matter reviewed. While we understand your frustration, we ask that you refrain from additional posts about the situation. As this is seen as “bumping” content—that is to say, posts that serve to repeat existing issues and bring them to the top of the wall. Future posts regarding the same issue will not receive a response and are subject to removal from our wall. While it is our intention to never ban individuals from our page, if a violation of our guidelines is clear, we will remove the content and block the individual. Good Stuff Here Frequent Contributor 3 minutes ago oh wow USAA! getting in my face now when you are at fault. Well done! It took me 6 months to get $400 back from a vendor with inadequate support from USAA, debit card security breach/hack and not their overdraft protection system is pulling funds from customers checking accounts at will. They did not tell anyone about the overdraft issue.

5 years ago