Navy Federal
Is This Your Business?4.6
5.5
Overall Score
Author: Kaitlyn Short
LAST UPDATED: September 19th, 2024
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TC B Florissant, CO
Navy Federal Customer Service has declined greatly in the nearly 25 years I have been a customer. I have messaged customer service on the app and their responses have had the completely wrong name, wrong answers (meaning it is about some issue I never even asked about), and given inaccurate information. I stopped going to NFCU for vehicle loans and closed my credit card with them. Just not happy with their service anymore.
1 year ago
