TD Bank Logo
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5.0

Overall Score

LAST UPDATED: September 20th, 2023

TD Bank, N.A. was founded in Portland, Maine in 1852. Today, the bank includes over 1,300 branches and employs over 26,000 people. They are known as "America's Most Convenient Bank" and the current president and CEO is Mike Pedersen. The TD Bank headquarters are located in Cherry Hill, New Jersey. TD Bank offers a number of banking solutions and services the East Coast. 

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The Good

  • Investing Options
  • Personal Accounts
  • Lending Options

Investing Options

Whether a financial situation involves planning for higher education, investing in a new opportunity, or managing homeownership, TD Bank has found a way to help. They offer a number of banking and investing situations to couples, families, business owners, and individuals. Additionally, TD Bank will help their customers make more informed everyday financial decisions to help reach any and all long-term goals.

Personal Accounts

TD Bank offers a number of different personal accounts. All of these accounts come with standard features including: online banking, mobile banking, bill pay, online statements, Apple Pay, and Android Pay. Each of the various accounts offered through TD Bank are broken down as follows:

  • Checking Accounts: there are three different checking accounts to choose from in addition to specialized accounts.
    • TD Simple: basic checking account with $5.99 monthly fee and no minimum balance requirement
    • TD Convenience: low minimum balance requirement of $100 to waive the $15 monthly maintenance fee and discounted first full order of checks.
    • TD Premier: keep a higher balance, earn interest, and use non-TD ATMs. Must maintain a minimum balance of $2,500 to waive the $25 monthly maintenance fee.
    • Specialized Accounts: TD Relationship, TD 60 Plus, and TD Student
  • Savings and Money Market: smart savings options and savings more money market accounts can be opened online.
    • TD Simple Savings: build savings with this basic account and ability to waive the monthly maintenance fee.
    • TD Growth Money Market: get rewarded for growing savings each month with tiered interest rates.
    • TD Select Savings: earn more with a higher balance and links to eligible accounts. Compiles tiered interest rates and non-TD ATM fees waived.
  • CDs: there are both twelve month and five year TD Choice CDs.
    • TD Choice CDs: enjoy competitive interest rates, a wide variety of terms, and rates that increase with your balance.
    • TD No-Catch CDs: enjoy the security of a CD, with the flexibility of making one withdrawal per term.
    • TD Step Rate CDs: Benefit from guaranteed returns as the interest rate on your CD increases every year. You'll also have the option to make one penalty-free withdrawal at each anniversary.
  • IRAs: four individual retirement accounts available to choose from for retirement.
    • TD Simple Savings IRA: Great for starting your retirement savings, with easy monthly automatic transfers.
    • TD Select Savings IRA: Earn more when you keep a higher balance and maximize your earnings.
    • TD Choice IRA CDs: Enjoy competitive interest rates, as well as a wide variety of terms to help you achieve your retirement goals.
    • TD IRA Add-Vantage CDs: Add to your retirement savings easily with the option to make deposits whenever you want.

Lending Options

Lending options are also available to help finance life's opportunities and milestones. Loans available for all TD clients include: personal loans, home equity, and mortgages. There are requirements that will need to be met in order to qualify.

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The Bad

  • Maintenance Fees
  • Personal Investment Options

Maintenance Fees

TD Bank charges monthly maintenance fees on all checking and savings accounts. While this fee can be waved if requirements are met, that will not be the case for all TD Bank clients. The requirements and restrictions that must be met in order to satisfy the monthly maintenance fee waiver includes, but is not limited to the following:

  • Monthly balance limits
  • Minimum monthly deposits amounts
  • Links to various TD Bank accounts
  • Loans with TD Bank

Personal Investment Options

TD Bank only offers three personal financial services as it pertains to investments. These services include: affiliate investments, safeguards, and fixed deferred or income annuity. While there are a number of solutions available, the features do not compete with other banks.

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The Bottom Line

TD Bank provides standard banking, investing, and lending options to wide-range of clients. Depending on the financial background and current situation, opportunities may vary. Prospective clients who decide to use TD Bank for their financial solutions can expect the following from their platform:
  1. Multiple savings and checking account options
  2. Solutions for investing and retirement
  3. Loans and lines of credit available for those who qualify
  4. Fees associated with accounts
  5. Some international banking solutions
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Star Rating

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4.2

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24 Reviews

Review Breakdown

5 grade

50%

4 grade

25%

3 grade

17%

2 grade

4%

1 grade

4%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Reb R

We left TD bank over 10 years ago because the customer service was just awful. We recently (past 3 years) opened an account again and they haven’t changed at all. The app does not work a majority of the time. The only positive is that there are many more convenient locations in my area.

6 months ago

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Mikayla Ralston Navarre, FL

I became a TDAmeritrade member because they acquired Scottrade. I have been very happy with the service for the last couple years. I don't trade a lot of stocks, but they make it super easy when I do and have lots of information to help me make my decisions.

4 years ago

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Leonard Leo Potomac, MD

With very flexible banking hours, TD Bank is really convenient. I have never waited in line for more than a couple minutes. Customer service is great, they never want you to wait, and they are always available.

2 years ago

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JDWain Tallahassee, FL

I have banked with TD bank for a number of years and have always found them to be a bank that will work with me on whatever I need and provide me with great customer service each time I enter the bank.

4 years ago

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ALBERT FORBES Stamford, CT

This has to be one of the best banks still available for the average joe to bank with. I believe it's great for the working man and woman and sure does make life a little easier due to the mobile app.

4 years ago

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MY Woodmere, NY

Oh my where to begin. TD was a disaster from the start. It all started when our local branch (happens to be it was a beautiful branch with marble flooring and walls in the heart of our community) And they moved off a very busy street on rockaway bulv. Wait times, some how always was 20 min App, maybe it changed but back when i was useing them i could never get the thing to work Customer service, i personally think all banks are bad but with everything else i couldnt not say it was awful. The thing that got me the most was them locking my account, im all for safty but if i tell you in advance that im traveling and you tell me im all set dont freaking lock my card down in a contry i dont speak the language. This happened to me on two separate trips. And i wasnt able to unlock without going into a branch.

1 year ago

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Janie Dennis Tallahassee, FL

I love TD bank! They are very considerate of their customers! Only thing I do not like at all is that there aren't many locations available to us if we needed to go in person.

4 years ago

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Kinord C Westville, FL

Whenever I have an issue with any of my accounts, TD employees quickly assist me. When I am in need of a new debit card it comes in 3 days.

4 years ago

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Carolee AhPing Heber, UT

The good thing about TD Bank is the convenience. They have good hours and open late. The bad thing is they mess up a lot. One time they cashed my check twice.. don't know how that's possible.

5 years ago

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patricia kutner

They have made mistakes but they always seem to try and fix them and make them right

5 years ago

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Antonio Villamonte Englishtown, NJ

There simply the most convenient, open 7 days, easy to use, customer service is great.

5 years ago

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Ronnie Hidlebird Sr

Being open 7 days a week making it convenient for person who might need to thank on a Sunday they're always there

5 years ago

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Eric Annandale, NJ

Good service, a lot of branches in my area that are open for long hours. Don't pay much interest on savings / checking balances.

5 years ago

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olde one

Great service with friendly, welcoming staff and great hours of operation.

5 years ago

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Diana Melnyk

Love TD Bank! the hours of operations are great and convenient and they offer good service for banking and investing.

5 years ago

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Maria Valdes

It has a very good customer service and good product

5 years ago

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Alfonso

convenience/....open 7 days a week late hours

5 years ago

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DELORES DORSEY

because they understand the unexpected and work with you

5 years ago

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Stephanie

Fantastic service, convenience, trust worthiness

5 years ago

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Anonymous Brooklyn, NY

Certain parts of the company I dont agree with

5 years ago

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Maxine Opperman

Charge too many fees, don't respond quickly to complaints of unapproved debits

5 years ago

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Bienah

Never any problem, great customer service.

5 years ago

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Karen Ingram

Changed their website which I despise and sometimes down.

5 years ago

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LAWRENCE Odell

Moved out of my town after opening account

5 years ago