Name: USAA Auto Insurance
Rating: 4.3

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Lin Zimmerman

Great prompt service. Very good price and like the fact I get money back each year

6 years ago

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Linda Houde

Attentive, responsive, great prices. Quick to respond. Knowledgeable and curries staff.

6 years ago

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Terrell Brandon, MS

Easy to work with. Anytime I had a problem, they resolved it fast. Very dependable!

6 years ago

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Aricel Westfall Slocomb, AL

Always able to give me great rates but customer service could be better. Half the time, I am unable to get in contact with them

2 years ago

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melissa sorensen Spanish Fork, UT

We were with USAA for many, many years due to my husbands service. Then in one year they raised our rates hundreds. We asked what the change was with no claims and they said our area drove the price. Our loyalty meant nothing.

2 years ago

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Matt Clark Nampa, ID

USAA is great. They take good care of me and I use them for everything. I love their prices and customer service

2 years ago Edited November 18, 2021

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Jada Urquhart Tallahassee, FL

My family has had auto insurance through USAA for over 20 years, They have competitive rates and cash rebates.

2 years ago

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Abigail Land Tallahassee, FL

Super helpful and polite. My claim was done quickly and easily. Good price for car insurance compared to others.

2 years ago

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Cris Balmanno Riverton, UT

I love USAA insurance! I have never been let down by them in over 25 years. Awesome rates and great customer service.

2 years ago

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Willie Sneed Dallas, TX

I had that insurance for my two years wife Said good insurance when i got hurt a week later i got drop they see some part that to get to me they said some crap about sending the check all I got was dropped call got damaged Echo by my own battery the car wasn't fixed right

2 years ago

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Mr Fields Manning, SC

Hands down the best insurance. I hit a deer and they handled everything before hanging the phone up.

2 years ago

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Mike Grove Atlanta, GA

I use USAA for banking and insurance. Easy to work with. Love the app. And ALWAYS great customer service.

2 years ago

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Shirley Hardy Louisville, KY

The customer service agents are rude and pushy. The company takes money out of your checking account that is not authorized when there is a rate increase without any explanation of the increase. Customer service rep could not explain the reason for the increase.

2 years ago

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brandon bingham West Jordan, UT

Excellent plans and policies. Very responsive. Easy to work with and quick. It is not laborious to contact them.

3 years ago

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rob cunningham Melbourne, FL

I love the customer service they go above and beyond the call of duty they really care about their customers

3 years ago

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Van M. Orem, UT

Great service, they helped me a lot when I needed a tow and it was seamless. I do think they have good coverage and are good to work with.

3 years ago

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D Wed Tempe, AZ

USAA is always great regarding customer service and help when handling claims. They typically beat all other quotes.

3 years ago

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Peter Caesar Charlotte, NC

Been with USAA for over 17 years. Never had any issues with car insurance or claims. Great customer service.

3 years ago

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Linda Hays Layton, UT

USAA employees are always positive and helpful. When I have a claim the process is always simple and quick.

4 years ago

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Mykahla Nelson Managua, MN

I really liked having USAA for my auto insurance! They have great coverage especially when I got in a crash!

4 years ago

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Jen N Jim Brown Salt Lake City, UT

We love the service and the convenience. The representatives have always been very courteous and helpful.

4 years ago

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Katlyn Hockman Chicago, IL

My family and I have been using this company for a few years now and they have never failed us. They are also extremely affordable. Love them.

4 years ago

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B Bartholomew Provo, UT

We’ve been customers for over 25 years and they have great 24/7 assistance and always have our back to support us.

4 years ago

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Nicholas Genes Los Angeles, CA

Still have USAA. Always come back to them. The only thing they lack is auto insurance for working vehicles and deposit cash

4 years ago

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Caleb Moore Iselin, NJ

Best insurance company I have ever had! They are super helpful and go above and beyond for their customers.

4 years ago

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Ashley Wadiak Eagle Mountain, UT

Love usaa and all they do for our military ! Best customer service and the cheapest rates for home and auto

4 years ago

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Janice Genes Hurricane, UT

I have all my insurance under USAA. Had them for over twenty years. Still the cheapest insurance out there.

4 years ago

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Randi Nelson Salt Lake City, UT

We have been with USAA a for just about 20 years and have never had any issues great customer service.

4 years ago

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Windy Payton New Orleans, LA

Didn't really have a chance to experience this company as much as I really would have liked to but started out to be a good company and reasonable price 😉

4 years ago

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Tiffany I Gaithersburg, MD

USAA has great competitive premiums for insurance and auto loans. Their customer service dept is easy to work with.

4 years ago

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Garrett Mingus Provo, UT

I just got married and started a new policy with my wife. USAA gave us the best deal. The website made it really easy to get a quote.

4 years ago

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Melinda American Fork, UT

We had an accident and USAA was great to work with. The agent was respectful and supportive and helped us resolve everything.

5 years ago

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Suzanne Giddens Jacksonville, FL

Excellent customer service and great rates. Have been using them for 10 years and would not switch.

5 years ago

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Anne Kimball Salt Lake City, UT

I had USAA auto insurance growing up and they were always very affordable, especially considering I was a teenager.

5 years ago

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Karen Nelson Alpine, UT

My husband and I have had USAA for quite some time now. Their roadside service has been life saving over the years.

5 years ago

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Trevor Whitmore Gilbert, AZ

Fantastic service and prompt response in all of their departments. We have been members for over 25 years.

5 years ago

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Donald Gustafson Colorado Springs, CO

cheap and they help out military along with veterans as well

3 years ago

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A. Lee Grand Prairie, TX

Excellent customer service as well their website is very intuitive.

3 years ago

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Dennis Mitchell Fort Worth, TX

Fast professional claim processing, great rates, outstanding customer service

3 years ago

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Anonymous Port Saint Lucie, FL

Road service and car accident and service contacts are extremely helpful

3 years ago

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Mitch

Always supportive, concerned for my well-being, not their bottom line.

3 years ago

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Lori Bain

They are responsive, courteous, professional, and always handle things quickly.

3 years ago

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L Wakefield

45 yr member. Zero problems, fast resolution for every claim.

3 years ago

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Linda J. Greth

Always there for us no matter what. Great service and customer care.

3 years ago

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Debra Lang

Lost a car in a fla. hurricane and I had a check from USAA immediately

3 years ago

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Frank Brierton

They are HONEST and dependable,. trustworthy. loyal, and with a.reasonable cost

3 years ago

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Mark

Fast easy great service - could get better with lower prices

4 years ago

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Tiffany Barney Salt Lake City, UT

This is a great option for auto insurance. Very competitive rates and coverage. Highly recommend.

4 years ago

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Rebecca Strong Manchester, MD

They're efficient, thorough, reasonably priced, friendly, and offer new ideas.

4 years ago

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Donald K Greeley, CO

Outstanding company - very responsive! No recommendations at this time.

4 years ago